I didn't put much expectation in the hotel as it looked like an old hotel from the exterior. I chose it because it was near my grandma's place. From the moment I entered the lobby, I was blown away by the interior and the service. But then when I went to room is when I texted my friends to try this hotel. The newly refurbished room is beautiful, clean. And just perfect. A definite must stay.
I got scammed. I found this room under the listing of Sunway Pyramid Hotel. When I reached the hotel, turns out, this room that I booked is under the management of Resort Suites. The room is old, the duvet smells like cigarettes even tho I booked a non smoking room. I did NOT get room service too even tho in the listing it says that room service is included.
Regrettably, our stay at the hotel was marred by a concerning incident. My child suffered a bed bug bite, raising serious concerns about the hotel ' s cleanliness and maintenance standards.
The hotel is cute and clean. They provided basic need for a budget-short-stay. I like the simplicity and efficient placement of everything. The iron at the hallway is thoughtful. The internet are fast. The front desk ladies are helpful and communicative. On the downstairs you would find a restaurant that is open 24 hours, affordable and delicious. There is also. Laundromat next door.