1. Can't upgrade the rooms from superior to family rooms while check in. Reason their no rooms available. By the way, when I booking the rooms on November 2023, I was told by their staff that I can upgrade the room while check in time. In means time when I request for extra bed, their staff (from room service) tell me that no more extra bed. So sad ๐๐. 2. Flutch water in toilet bowl refill are too slow. 3. TV cannot operate and so difficult to switch on.