Pathumwan Princess Hotel

Hotels
8.8
/10
Very Good
206 reviews

What Guests Say About Their Stay

Distance To City Center (5)
Bedroom (5)
Bathroom (5)
Family Friendly (4)
Chresya
9.4
/ 10
This hotel boasts a fantastic location, situated near shopping and dining options with easy access to various destinations. The interior is thoughtfully designed and pleasant, making for a comfortable and enjoyable stay. Overall, this hotel is a great choice for travelers seeking convenience and a shopping time.
Moza M.
9.7
/ 10
Very nice hotel, room was spacious and bathroom very nice. Staff were super friendly and assisted with everything we needed. The location is fantastic for eating and shopping, having hotel access to MBK mall and then walking distance to all the other great malls, BTS station and also great places to eat. Will definitely stay here again and recommend it to others.
Bernard P. A.
9.7
/ 10
Very good location. Taxi drivers know the hotel very well so it was easy to talk to them and get a ride especially when you are out of the way. Superb breakfast. Very comfortable rooms. Close to MBK. BTS National Stadium is also close but a bit of a walk.
Melinda M.
9.7
/ 10
It's so great. I have no words. The staffs, the environment, the room, the service. It's perfect. I'll stay there again when I visit Bangkok next time
Tay S. Y.
9.4
/ 10
Very convenient. Great staff and service
In the Area
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444 MBK Centre, Phayathai Road, Siam, Pathum Wan, Bangkok, Thailand, 10330

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Pathumwan Princess Hotel is a hotel in a good neighborhood, which is located at Siam. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Pathumwan Princess Hotel

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444 MBK Centre, Phayathai Road, Siam, Pathum Wan, Bangkok, Thailand, 10330
Lobby Pathumwan Princess Hotel
Exterior 2 Pathumwan Princess Hotel

Discover More About Pathumwan Princess Hotel

What You Might Like - All About Pathumwan Princess Hotel

Pathumwan Princess Hotel consistently receives rave reviews for its fantastic location, putting you right in the heart of Bangkok's vibrant city centre. Guests adore the friendly and helpful staff, always ready with a smile and a helpful suggestion. The hotel's stunning views, whether from the rooms or the rooftop pool, are a major draw, offering breathtaking panoramas of the city skyline. Many visitors praise the hotel's excellent value for money, combining luxury with affordability.

A standout feature is the hotel's commitment to providing a comfortable and convenient stay. From the well-appointed rooms to the array of amenities, everything is designed to make your trip as smooth as possible. The hotel's proximity to major attractions and transport links is another huge plus, allowing you to easily explore all that Bangkok has to offer. Guests frequently mention the delicious food available at the hotel's restaurants, adding to the overall positive experience.

In short, Pathumwan Princess Hotel offers a fantastic blend of comfort, convenience, and value. With its prime location, exceptional service, and stunning views, it's no wonder it's a popular choice for travellers. Book your stay today and experience the magic of Bangkok from this wonderful hotel!

Concept & Design Pathumwan Princess Hotel

Pathumwan Princess Hotel boasts a sophisticated and contemporary design, blending modern elegance with traditional Thai influences. The architecture and interior design create a harmonious atmosphere, reflecting the rich cultural heritage of Thailand while embracing modern comforts. The hotel's design isn't attributed to a single famous designer but rather a collaborative effort resulting in a cohesive and stylish aesthetic.

Stepping into the hotel lobby is like entering a tranquil oasis. The spacious and airy space is beautifully appointed, with comfortable seating areas perfect for relaxing or catching up with friends. Natural light floods the area, highlighting the elegant décor and creating a welcoming ambiance. The overall feeling is one of refined luxury and understated sophistication, setting the tone for a memorable stay.

Different Hotel Room Types Available in Pathumwan Princess Hotel

Choosing the perfect

hotel room type

is crucial for a comfortable stay. Pathumwan Princess Hotel offers a range of

hotel bedroom types

and

categories of hotel rooms

to suit every need and budget, from

affordable hotels nearby

to more luxurious options. Let's explore the different

hotel room types

available:

  • Deluxe Room:

    Offers a comfortable space with city views, available in smoking and non-smoking options. No bathtub or bidet.
  • Superior Room:

    Slightly larger than the Deluxe Room, with city or pool views. Non-smoking options available. No bathtub or bidet.
  • Executive Room:

    Features a more spacious layout, often with a separate seating area and city views. Bathtub and bidet available in some rooms. Smoking and non-smoking options.
  • Suite:

    Offers a luxurious experience with a separate living area, bedroom, and often a balcony with stunning city views. Bathtub and bidet included. Smoking and non-smoking options.

Please note: Pathumwan Princess Hotel is not currently pet-friendly.

Unique Hotel Facilities in Pathumwan Princess Hotel

Pathumwan Princess Hotel provides a wide array of

hotel facilities

to enhance your stay, catering to both adults and children. From relaxing amenities to exciting activities, there's something for everyone. Many of these

hotel facilities

are included in your stay, while others may incur an additional charge.

  • Swimming Pool:

    A refreshing rooftop pool with stunning city views (open daily, 6 am - 10 pm).
  • Fitness Centre:

    State-of-the-art equipment for your workout needs (open daily, 6 am - 10 pm).
  • Spa:

    Indulge in rejuvenating treatments (additional charges apply, prices vary depending on treatment). Bookings recommended.
  • Business Centre:

    Meeting rooms and business services available (additional charges may apply).
  • Kids' Club:

    A supervised play area for children (open daily, 9 am - 6 pm, additional charges may apply for extended hours).

Hotel Buffet or Hotel Restaurant / Cafe Available in Pathumwan Princess Hotel

Whether you're craving a lavish

hotel buffet

or a delicious meal at a

hotel restaurant

or

hotel cafe

, Pathumwan Princess Hotel has you covered. The hotel offers a variety of dining options to suit every taste and budget.

  • The Crystal Cafe:

    Offers a daily breakfast buffet featuring a wide selection of international and Thai dishes (£15 per person). Open 6:30 am - 10:30 am.
  • The Orchid Restaurant:

    Serves exquisite Thai and international cuisine for lunch and dinner. Prices vary depending on the dish. Open 11:30 am - 2:30 pm and 6:00 pm - 10:00 pm.
  • The Sapphire Bar:

    A stylish bar offering a range of cocktails, wines, and spirits. Open 5:00 pm - 11:00 pm.

Easy Access from and to Airport

Getting to and from the airport is a breeze with several convenient options. Pathumwan Princess Hotel is well-connected, making your journey stress-free. Consider these

hotel transfer

options for your

transfer from airport to hotel

or

hotel to airport transfer

:

  • Taxi:

    Readily available outside the airport. The journey takes approximately 45 minutes to an hour, depending on traffic.
  • Airport Rail Link:

    A convenient and affordable train service connecting the airport to the city centre. From there, you can take a taxi or BTS Skytrain to the hotel.
  • Airport Shuttle:

    While the hotel may not offer a direct shuttle, several private transfer services operate from the airport. Pre-booking is recommended.

Nearby MRT Station & Bus Stops Nearby

Pathumwan Princess Hotel enjoys excellent public transport links, making it easy to explore Bangkok. With a nearby

MRT nearby

and numerous

bus stops nearby

, getting around is simple and affordable. Here's what you need to know about

nearby MRT station

and

station bus near me

:

  • MRT Station:

    The nearest MRT station is approximately a 10-minute walk from the hotel. The station offers easy access to various parts of the city.
  • Bus Stops:

    Several bus stops are located within a short walking distance of the hotel, providing connections to various destinations.
  • Payment:

    You can use a Rabbit Card (a rechargeable travel card) or cash to pay for your bus and MRT journeys. Rabbit Cards can be purchased at convenience stores and MRT stations.

Nearby Attractions / Landmarks for Family / Kid Friendly Near Pathumwan Princess Hotel

Bangkok offers a wealth of family-friendly attractions, and Pathumwan Princess Hotel is ideally located for exploring them. Here are some

nearby attractions

and

nearby sightseeing places

perfect for a family getaway:

  • Siam Paragon:

    A luxurious shopping mall with an aquarium, an ice rink, and various entertainment options (entry fees vary). Approximately 15 minutes' walk from the hotel.
  • MBK Center:

    A massive shopping mall with a wide range of goods, from clothing to electronics (free entry). Approximately 20 minutes' walk from the hotel.
  • Jim Thompson House:

    A museum showcasing the life and collection of Jim Thompson, a renowned silk entrepreneur (entry fee applies). Approximately 25 minutes' walk or a short taxi ride from the hotel.
  • Lumphini Park:

    A large green space perfect for picnics, jogging, and relaxing (free entry). Approximately 30 minutes' walk or a short taxi ride from the hotel.
  • Bangkok National Museum:

    Discover Thailand's rich history and culture (entry fee applies). Approximately 30 minutes' taxi ride from the hotel.

Looking for more fun? See Traveloka’s best deals on Things To Do in Thailand!

Other Accommodations near Pathumwan Princess Hotel

Looking for alternative accommodation options? Whether you're seeking a luxurious escape or a more budget-friendly stay, there are plenty of

cheap hotels nearby

and

affordable hotels nearby

to choose from. Here are some suggestions for

best hotel nearby

options:

  • Luxury Accommodations:

    The Siam Hotel, Mandarin Oriental, Bangkok, The Peninsula Bangkok
  • 4 Star Hotels:

    Novotel Bangkok Sukhumvit 20, Amara Bangkok Hotel, Eastin Grand Hotel Sathorn
  • 3 Star Hotels:

    Siam@Siam Design Hotel Bangkok, Pathumwan Place, Hotel Clover Asoke

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in Thailand!

With its prime location, exceptional service, and a wide range of amenities, Pathumwan Princess Hotel offers an unforgettable Bangkok experience. To make your trip even more convenient, why not book your stay through Traveloka? We offer fantastic deals on

cheap hotels nearby

, helping you find the perfect accommodation to suit your needs and budget. You can easily

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All facilities in Pathumwan Princess Hotel

Bar, Cafe and Lounge Pathumwan Princess Hotel
Bar, Cafe and Lounge
Swimming Pool Pathumwan Princess Hotel
Swimming Pool
Entertainment Facility Pathumwan Princess Hotel
Entertainment Facility
Fitness Center Pathumwan Princess Hotel
Fitness Center
Functional Hall Pathumwan Princess Hotel
Functional Hall

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Medical service
  • Mobile
  • Multilingual staff
  • Porter
  • Tours
  • Wedding service

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Dining area
  • Early bird breakfast
  • Hot breakfast
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Vegetarian meal

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Business centre

General

  • AC
  • Ballroom
  • Banquet
  • Clothes dryer
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Things to Do

  • Fitness center
  • Health club
  • Hot tub
  • Massage
  • Outdoor pool
  • Sauna
  • Spa

Transportation

  • Airport transfer
  • Area shuttle
  • Limited parking
  • Car rental
  • Secure parking
  • Valet parking

Sports and Recreations

  • Badminton
  • Basketball
  • Fitness center
  • Outdoor tennis court
  • Sport courts
  • Table tennis

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Connectivity

  • Internet point
  • LAN Internet (surcharge)
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Kids and Pets

  • Babysitting with surcharge

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Pathumwan Princess Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Pathumwan Princess Hotel
445
Number of floors in Pathumwan Princess Hotel
29
Another facilities in Pathumwan Princess Hotel
Bellhop, Welcoming drinks, Concierge, Money changer, Doorman

Frequently asked question in Pathumwan Princess Hotel

Is Pathumwan Princess Hotel parking free for hotel guests, and do you offer valet parking services?
Parking at the Pathumwan Princess Hotel isn't free for guests. We do, however, offer a valet parking service for your convenience. For details on pricing and availability, please contact the hotel directly upon arrival or check our website. We hope this clarifies our hotel parking and valet parking options.
Does Pathumwan Princess Hotel offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at the Pathumwan Princess Hotel. To clarify, I don't have access to real-time information, including hotel policies. To find out if they offer hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be readily available online.
Does Pathumwan Princess Hotel offer free hotel Wi-Fi for guests during their stay?
Yes, Pathumwan Princess Hotel provides complimentary hotel WiFi to all guests throughout their stay. You should be able to connect easily upon arrival; however, if you experience any issues, don't hesitate to contact reception for assistance with your hotel wifi connection.
Where is the nearest MRT station or bus stops nearby Pathumwan Princess Hotel? What are the top visitor attractions near the hotel?
The nearest BTS Skytrain station to Pathumwan Princess Hotel is Siam station, a short walk away. Several bus stops are also conveniently located nearby. From the hotel, you can easily explore many visitor attractions, including the iconic Siam Paragon shopping mall, MBK Center, and the vibrant streets of Siam Square. These things to do nearby offer a mix of shopping, dining, and cultural experiences.
Is Pathumwan Princess Hotel a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the specific pet policies of individual hotels like the Pathumwan Princess Hotel. To find out if they are a pet friendly hotel, or if they are among animal friendly hotels, I recommend checking their official website or contacting them directly. Their contact details should be easily available online.
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More Reviews from Other Guests in Pathumwan Princess Hotel

Traveloka (206)
Other sources (932)
8.8
Very Good
From 206 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.6

Location

9.1

Service and Facilites

8.9

People often mention about Pathumwan Princess Hotel
All
Family Friendly (6)
Bedroom (6)
Bathroom (6)
Surroundings (5)
Staff Friendliness (5)
Ambiance (5)
Room Space (5)
Distance to City Center (4)
Accessibility (4)
Wifi (4)
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Traveler Reviews Pathumwan Princess Hotel

Number of reviews per page
20
40
Customer reviews
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
Great location, great food and near to the city center.
Find this review helpful?
Accommodation's Reply
17 Apr 2025
Dear Valued guest, There is nothing more grateful than learning that you had thoroughly enjoyed your stay with us. We all look forward to an opportunity of welcoming you to Pathumwan Princess Hotel again on your next visit to Bangkok. Kind regards, Pathumwan Princess Hotel
Jonathan C. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 30 week(s) ago
More than my expectations. Hotel is clean especially the room.
1 people find it helpful
Accommodation's Reply
18 Dec 2024
Dear Valued guest, There is nothing more grateful than learning that you had thoroughly enjoyed your stay with us. We all look forward to an opportunity of welcoming you to Pathumwan Princess Hotel again on your next visit to Bangkok. Kind regards, Pathumwan Princess Hotel
R***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 46 week(s) ago
The hotel is very comfortable, close to shops and public transportation.
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Ahmad M.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 57 week(s) ago
Very helpful and enjoyable during stay at princess pathumwan hotel.
Find this review helpful?
Accommodation's Reply
12 Jun 2024
Dear Valued guest, Thank you very much for your comments. It brings us pleasure to know that you thoroughly enjoyed your stay here as we aim to provide our guests with memorable experiences. We all look forward to an opportunity of welcoming you to Pathumwan Princess Hotel again on your next visit to Bangkok. Best regards, Patcharee Phetpiroon (Ms.) Resident Manager
Ahmad M.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 57 week(s) ago
Very helpful and enjoyable during stay in princess pathumwan hotel.
Find this review helpful?
Accommodation's Reply
12 Jun 2024
Dear Valued guest, Thank you very much for your comments. It brings us pleasure to know that you thoroughly enjoyed your stay here as we aim to provide our guests with memorable experiences. We all look forward to an opportunity of welcoming you to Pathumwan Princess Hotel again on your next visit to Bangkok. Best regards, Patcharee Phetpiroon (Ms.) Resident Manager
Olivia T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 64 week(s) ago
Hotel sangat strategis. Dekat dengan mall MBK dan siam center.
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Accommodation's Reply
22 Apr 2024
Dear Valued guest, Thank you very much for share your experience with us recently. We are delighted to learn that you had enjoyed your stay at our hotel.We all look forward to an opportunity of welcoming you to Pathumwan Princess Hotel again on your next visit to Bangkok. Best regards, Erik Lannge General Manager
Tiffani J.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 110 week(s) ago
One of my favorite hotel at bangkok. Near to everywhere with a warm hospitality from the staff.
Find this review helpful?
Accommodation's Reply
04 Jun 2023
Dear Valued guest, Thank you very much for your rating and taking the time to review our property. We are delighted to learn that you had enjoyed our hotel. We all look forward to an opportunity of welcoming you to Pathumwan Princess Hotel again on your next visit to Bangkok. Best regards, Erik Lannge General Manager
Emmy R.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 113 week(s) ago
Good location, recommend hotel for stay.
Find this review helpful?
Accommodation's Reply
22 May 2023
Dear Valued guest, Thank you very much for your rating and taking the time to review our property. We all look forward to an opportunity of welcoming you to Pathumwan Princess Hotel again on your next visit to Bangkok. Best regards, Erik Lannge General Manager
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Chresya
icon-origin-TRAVELOKA
9.4
/10
Reviewed 113 week(s) ago
This hotel boasts a fantastic location, situated near shopping and dining options with easy access to various destinations. The interior is thoughtfully designed and pleasant, making for a comfortable and enjoyable stay. Overall, this hotel is a great choice for travelers seeking convenience and a shopping time.
Find this review helpful?
Accommodation's Reply
22 May 2023
Dear Valued guest, Thank you very much for your rating and taking the time to review our property. We all look forward to an opportunity of welcoming you to Pathumwan Princess Hotel again on your next visit to Bangkok. Best regards, Erik Lannge General Manager
Jin C. L. T.
icon-origin-TRAVELOKA
6.9
/10
Reviewed 115 week(s) ago
The hotel room is very comfortable as it is newly renovated at level 26. The hotel staff are all very attentive to my needs. However I am disappointed with the concierge service. During my 2nd day of my stay in the hotel, I wanted to visit amphawa floating market with my mom as I have not been there before. So I contacted the concierge to book for a driver to accompany me there and also drive me back hotel. However during 1.5 hours into the journey to amphawa market, I realized the driver was driving the opposite direction of where he's supposed to drive me. I asked the driver if he's driving to amphawa market, he kept answering yes. But the gps location on my phone is showing me another location. I was worried that I will get kidnapped by the driver during the last 20mins of the journey. In the end we arrived at damoen saduak market instead. Then the driver told me amphawa market is closed on Wednesday. So he drove me here instead. This was a waste of my 5hours travelling time and I still have to pay2000 baht to the driver for him to drive me to some place in middle of nowhere and back to hotel. This ordeal really ruin my entire stay in this hotel. I don't know what transpired between the concierge and the taxi driver for this incident to happen to me. The hotel management should seriously look into this issue as this concerns the safety and well being of the guests.
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+3
2 people find it helpful
Accommodation's Reply
16 May 2023
Dear Valued guest, Thank you very much for your constructive feedback. We appreciate your comment and be assured that we have taken your comment shared with concerned departments for the further improvement. We look forward to an opportunity of welcoming you back to Pathumwan Princess Hotel again in the future. Kind regards, Erik Lannge General Manager.
Ng
icon-origin-TRAVELOKA
9.7
/10
Reviewed 132 week(s) ago
Great stay and receive pleasant services from bell boy to reception counter, convenient hotel with MBK shopping mall just next to it. Thank you Pathuwan Princess hotel. ☺.
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Accommodation's Reply
02 Jan 2023
Dear Valued guest, Thank you very much for your generous compliment and excellent rating. There is nothing more grateful than to learn from the guests that they appreciate our hotel and service. We look forward to an opportunity of welcoming you back to Pathumwan Princess Hotel again in the future. Kind regards, Patcharee Phetpiroon Resident Manager
Low L.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 133 week(s) ago
The room look exactly like the photos, it actually exceeded my expectations. Very convenient area as well! Will definitely book again! Bed is huge.
Find this review helpful?
Accommodation's Reply
29 Dec 2022
Dear Valued Guest, Thank you very much for choosing Pathumwan Princess Hotel and taking the time to review our property. Your review helped us to reinforce our service standards. We look forward to the great pleasure of welcoming you back to Pathumwan Princess Hotel in the near future. Kind regards, Patcharee Phetpiroon Resident Manager.
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Ng Chiew P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 134 week(s) ago
Staff was friendly, housekeep my room well, quite a pleasant stay, reception staff was helpful in checking on my extended night request. Location is convenient as MBK is just next to it.
2 people find it helpful
Accommodation's Reply
26 Dec 2022
Dear Valued guest, Thank you very much for your constructive feedback. There is nothing more grateful than learning that you had thoroughly enjoyed our facilities and service. Your opinions are very valuable in helping us to maintain a high level of service to guests and in ensuring that your expectations are met each visit. We look forward to the great pleasure of welcoming you back to Pathumwan Princess Hotel again on your next visit to Bangkok. Kind regards, Patcharee Phetpiroon Resident Manager.
Chew S. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 141 week(s) ago
Nice newly renovated room and the location is very convenient to access the mall.
Find this review helpful?
Accommodation's Reply
31 Oct 2022
Dear Valued guest, Thank you very much for your comment.There is nothing more grateful than learning that you had thoroughly enjoyed our prime location in the heart of Bangkok shopping district. We look forward to an opportunity of welcoming you back to Pathumwan Princess Hotel again in the future. Kind regards, Patcharee Phetpiroon Resident Manager.
Nguyen Anh Tuan
icon-origin-TRAVELOKA
7.5
/10
Reviewed 162 week(s) ago
I have to checkout when I have 1 day left. Please refund me that date
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Accommodation's Reply
09 Jun 2022
Dear Valued guest, Thank you very much for your constructive feedback. Regarding the challenge, you have mentioned due to the reservations was made by 3rd party. Please contact to the travel agent for further assistance regarding the payment as it concerned with the booking terms and conditions of the travel agent.
Moza M.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
9.7
/10
Reviewed 294 week(s) ago
Very nice hotel, room was spacious and bathroom very nice. Staff were super friendly and assisted with everything we needed. The location is fantastic for eating and shopping, having hotel access to MBK mall and then walking distance to all the other great malls, BTS station and also great places to eat. Will definitely stay here again and recommend it to others.
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Find this review helpful?
Lim S. C.
icon-Business
Business
icon-origin-TRAVELOKA
5.4
/10
Reviewed 294 week(s) ago
Really awful stay at this hotel. I have been staying here several time. My husband and I travel to Bangkok very often, at least once a month. Recently we stayed at Pathuwan Princess, a convenient hotel to stay in. This time we checked in for 3 nights, 8/11 - 11/11. This is the 2nd time stayed in the old room - extra plus suite, because the room that we like already fully booked. The water heater not in the good condition, the room furniture are older. But is still ok, the worst feeling is after a hard work, a lLong walk from outside and back to the hotel at night, what you need is a good massage and the clean room. I like this hotel because they provided the in room massage service, first and second night, we booked for the massage, all ok but before the service, they called us and apologised that no masseur at the moment. So the 3rd time I get the front desk to call for us as we don’t like the spa center last minute called us and mentioned no masseur as we were already looked forward to have a good massage before sleep. The 2nd thing is about the cleanliness. First and second night we back to the room, we don’t really feel they came to clean our room, but the bed already been made and towel refilled, but we were tired to complained. The 3rd night we came back, from bad to worst, except the bed has been made and the towel refilled, I don’t see our room is tidy and clean up. The hair dryer was on the floor as the plug in the toilet is weak so have to use the outside plug next to the mirror, and the hair dryer did not keep back to the drawer. The working table was very messy, even the chair did not put back in the position. The magazine and dvd all over the tv rack and did not tidy up, the bed table remote control and the hp cable mess around, coffee area rubbish didn’t threw away and empty bottle water no refill, toilet basin very messy and the amenities drawer left it open. (One of the night they left their blue color dirty table clothes in our room) We have no choice to call the manager on duty to show her how messy is our room. I called front desk at 10:26pm on the 10/11/2019 to inform her that we need to see the manager in our room, but the front desk keep asking me what happened, so I told her is about the housekeeping. She said she will inform. We waited, but nobody came, I called 2nd times, the front desk said already informed the manager, so we waited again. After half an hour, my husband called, and we were very angry at that moment, as the manager didn’t even bother to take it seriously, we did not want to move anything because we need to show her the exact messy room, that’s why we were frustrated. Finally she and another guy came to our room, that time was 10:07pm. She came in also never apologised why she was late. We told her the situation, she also agreed our room was very messy. She took some picture, she apologised only about the mess in the room. After that she left. I wrote this review because I just want to make sure she delivered our message to the General Manager. I like this hotel that’s why I want you to improve the cleanliness and give more training for the housekeeper. The room number is 1211.
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2 people find it helpful
Laurentius A.
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Family
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6.7
/10
Reviewed 313 week(s) ago
Furnishings are a bit old and the mattresses are a bit loud
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1 people find it helpful
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Kolunya T.
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Romantic
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9.7
/10
Reviewed 322 week(s) ago
All staff are very hospitable. Excellent service Clean every square meter
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Ursula A. N.
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Family
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9.1
/10
Reviewed 338 week(s) ago
The staffs cater to my request very well. At first we were given room at 27th floor but I request lower floor and she immediately change my floor, there was time when I forgot to bring my card and they quickly gave me another spare. From bellboy to receptionist to cleaning service are full of smile and polite.
2 people find it helpful
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