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ibis Balikpapan
Hotels
8.5
/10
Very Good
2,219 reviews
What Guests Say About Their Stay
Distance To City Center (108)
Ambiance (91)
Bedroom (91)
Staff Friendliness (85)
Rina H.
10.0
/ 10
Great hotel, nice meal, location etc.
In the Area
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Jl Ery Suparjan No 2, Jl Ery Suparjan No 2, Jl Ery Suparjan No 2, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 76112
Main Facilities
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Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in ibis Balikpapan
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Jl Ery Suparjan No 2, Jl Ery Suparjan No 2, Jl Ery Suparjan No 2, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 76112
Discover More About ibis Balikpapan
Location
ibis Balikpapan is a hotel in a good neighborhood, which is located at Balikpapan City Center.
About ibis Balikpapan
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at ibis Balikpapan.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
ibis Balikpapan is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, ibis Balikpapan is the right place to stay.
All facilities in ibis Balikpapan
Others
Transportation
- Bus/truck parking
- Valet parking
- Airport transfer
Hotel Services
- Express check-in
- Express check-out
- 24-hour Receptionist
Public Facilities
- Parking
- WiFi in public area
Things to Do
- Outdoor pool
General
- Swimming pool
In-room Facilities
- TV
Accommodation Policy & General Information in ibis Balikpapan
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Number of floors in ibis Balikpapan | 6 |
Another facilities in ibis Balikpapan | Bus/truck parking, Valet parking, Airport transfer, Express check-in, Express check-out |
Frequently asked question in ibis Balikpapan
What are available facilities at ibis Balikpapan?
There are top facilites at ibis Balikpapan such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at ibis Balikpapan?
The standard check-in time at ibis Balikpapan is starting from From 15:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in ibis Balikpapan
Traveloka (2,166)
Other sources (53)
8.5
Very Good
From 2,166 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.5
Meal
8.3
Location
8.6
Service and Facilites
8.5
People often mention about ibis Balikpapan
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Jarak ke Pusat Kota (58)
Kamar Tidur (55)
Suasana (52)
Keramahan Staff (50)
Kamar Mandi (43)
Akses (42)
Area Hotel (40)
Ramah Keluarga (36)
Wifi (35)
Waktu Check-in/out (34)
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Traveler Reviews ibis Balikpapan
Number of reviews per page
20
40
Customer reviews
AH
Asep H.
10.0
/10
Reviewed 7 day(s) ago
The lobby is spacious, clean, and comfortable. The staff is very friendly, and check-in and check-out times are neat and on time.
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Accommodation's Reply
31 Jul 2025
Dear Mr. Asep H., Thank you for your positive review! 😊. We are very happy to hear that you felt comfortable with our spacious and clean lobby, as well as the friendly service from our team. Guest satisfaction and comfort are our top priorities, and your comments are an encouragement for the team to continue providing the best service. We look forward to welcoming you back to ibis! Sincerely, Anom Purboyanto, General Manager
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R***a
Staycation
9.4
/10
Reviewed 1 week(s) ago
Recommended hotel in Balikpapan with a central location, excellent service.
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Accommodation's Reply
31 Jul 2025
Dear Ms. R*a, Thank you for this short but meaningful review! 🙏. We are very happy to know that you are satisfied with our hotel's strategic location and the services we provide. Reviews like this motivate our team to continue providing the best experience for every guest. We look forward to your next visit to ibis Balikpapan. 🌟. Warm regards, Anom Purboyanto. General Manager
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N***a
9.4
/10
Reviewed 2 week(s) ago
I won't regret staying here, the AC works well, access to everywhere is good, close to the city center, yesterday I stayed here for 4 days and really felt at home, the bathroom was clean, in short it was the best.
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Accommodation's Reply
25 Jul 2025
Dear Ms. N*a, Thank you for sharing your wonderful experience during your stay at Novotel Balikpapan. We are delighted to know that you felt at home, enjoyed the comfort of your room, and enjoyed the hotel's strategic location. Reviews like this encourage our entire team to continue providing the best service. We look forward to welcoming you back in the future. Best regards, Sigit Budiarso, General Manager, Novotel Balikpapan
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A***a
Leisure
9.4
/10
Reviewed 2 week(s) ago
Very attractive, comfortable room, good sleep
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1 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear A*a, Thank you for your positive review. We are very pleased to know that you felt comfortable and had a good rest during your stay at Ibis Balikpapan. This comment is an encouragement for us to continue providing the best service. We look forward to your next visit. Warm regards, Sigit Budiarso, General Manager, Ibis Balikpapan
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Andi H. F.
10.0
/10
Reviewed 2 week(s) ago
Great.. The room size is just right for a vacation
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Accommodation's Reply
21 Jul 2025
Dear Mr. Andi H. F., Thank you for your positive review! We are pleased to know that our room was a suitable size and made your holiday comfortable. We look forward to welcoming you back on your next visit to Ibis Balikpapan. Best regards, Sigit Budiarso, General Manager, Ibis Balikpapan
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f***s
Transit
8.5
/10
Reviewed 3 week(s) ago
The hotel staff was very friendly and helpful at check-in, thank you.
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Accommodation's Reply
17 Jul 2025
Dear F*s, Thank you for taking the time to share your experience at Ibis Balikpapan. We are delighted to hear that the check-in process was smooth and that our team was able to provide friendly and helpful service. Your "thank you" is our motivation to continue providing the best service. 😊. We look forward to your next visit! Best regards, Sigit Budiarso, General Manager
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D***i
Staycation
10.0
/10
Reviewed 3 week(s) ago
recommend for weekends, also for work
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Accommodation's Reply
15 Jul 2025
Dear D*i, Warm greetings from Ibis Balikpapan. Thank you for your positive review and recommendation. We are delighted to learn that our hotel is a comfortable choice for both weekends and business trips. This feedback means a lot to us and encourages our team to continue providing the best service to all our guests. We look forward to welcoming you back again soon! Best regards, Sigit Budiarso, General Manager
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sh
sri h.
10.0
/10
Reviewed 3 week(s) ago
Good and very satisfying, hopefully it will continue to improve.
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Accommodation's Reply
15 Jul 2025
Dear Sri H., Warmest greetings from Novotel Balikpapan. Thank you for your positive review. We are delighted to learn that you enjoyed your stay with us. Your prayers and support are a great motivation for the entire team to continue improving the quality of our services and facilities. We look forward to welcoming you back soon for an even more enjoyable experience. Best regards, Sigit Budiarso, General Manager
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Y***t
Staycation
8.4
/10
Reviewed 4 week(s) ago
The toilet is not working properly.
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1 people find it helpful
Accommodation's Reply
15 Jul 2025
Dear Y*t, Warmest greetings from Ibis Balikpapan, Thank you for your feedback. We apologize for the inconvenience you experienced regarding the malfunctioning toilet facilities during your stay. This is certainly not the standard of service we aim to provide, and we greatly appreciate your feedback. We have forwarded this feedback to the relevant team for immediate follow-up and improvement. We hope to have the opportunity to welcome you back for a much more comfortable experience. Best regards, Sigit Budiarso, General Manager
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S***I
Staycation
9.1
/10
Reviewed 4 week(s) ago
The hotel staff was very friendly, check-in/out service was very fast... but unfortunately the hairdryer in one of the rooms we occupied couldn't be used 🥲
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Accommodation's Reply
15 Jul 2025
Dear S*I, Warmest greetings from Ibis Balikpapan, Thank you for your positive review. We are delighted to know that you were satisfied with the staff's friendliness and the quick check-in and check-out process. However, we also apologize for the inconvenience you experienced regarding the hair dryer not working in one of the rooms. We have passed this on to the relevant team for immediate follow-up to prevent a recurrence in the future. Your feedback means a lot to us, and we look forward to welcoming you back for an even better experience. Best regards, Sigit Budiarso, General Manager
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p***r
Business
8.5
/10
Reviewed 6 week(s) ago
Nice and comfortable to stay during holidays and work
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1 people find it helpful
Accommodation's Reply
25 Jun 2025
Dear p***r,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Sigit Budiarso
General Manager
J***e
Staycation
9.1
/10
Reviewed 6 week(s) ago
Room cleanliness is very well maintained
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Accommodation's Reply
25 Jun 2025
Dear J***e,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Sigit Budiarso
General Manager
J***e
Staycation
10.0
/10
Reviewed 6 week(s) ago
very good service during my stay here
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2 people find it helpful
Accommodation's Reply
25 Jun 2025
Dear J***e,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Sigit Budiarso
General Manager
KA
Komang A. K.
Business
9.1
/10
Reviewed 7 week(s) ago
Near to city center, about 9 km from airport. The room is spacious for two. They prepare free mineral water in dispenser outside the rooms. Recommended.
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Accommodation's Reply
25 Jun 2025
Dear Komang A.K.,
Bonjour! Selamat Siang!
We very much appreciate your comments regarding your stay at the ibis Balikpapan.
We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.
Thank you for the Nice Pictures of Ibis Balikpapan Breakfast, and for your kind feedback, and we hope to see you again soon for another magnifique journey with us.
Sincerely,
Sigit Budiarso
General Manager
AS
Andre S.
Business
10.0
/10
Reviewed 8 week(s) ago
Nice hotel. Very recommended, nice location.
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Accommodation's Reply
25 Jun 2025
Dear Andre S.,
Bonjour! Selamat Siang!
We very much appreciate your comments regarding your stay at the ibis Balikpapan.
We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.
Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us.
Sincerely,
Sigit Budiarso
General Manager
P***T
Staycation
9.4
/10
Reviewed 8 week(s) ago
The staff is very friendly, the room is ok, unfortunately I haven't tried the food, I'm curious.. I will choose plus breakfast soon so I know what breakfast at Ibis Balikpapan tastes like
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1 people find it helpful
Accommodation's Reply
11 Jun 2025
Dear P***T,
We very much appreciate your comments regarding your stay at the ibis Balikpapan.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Sigit Budiarso
General Manager
DS
Donny S.
Staycation
9.7
/10
Reviewed 8 week(s) ago
Great, we were satisfied with our staycation here, we were able to take advantage of Novotel's facilities for the pool and fitness center.
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Accommodation's Reply
10 Jun 2025
Dear Donny S.,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Sigit BUDIARSO
General Manager
AS
Aji S. J. H.
8.5
/10
Reviewed 8 week(s) ago
Friendly and efficient. The OB is also good. Good luck, Hotel Ibis. I will stay at Hotel Ibis again sometime.
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1 people find it helpful
Accommodation's Reply
10 Jun 2025
Dear Aji S.,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Sigit BUDIARSO
General Manager
I***i
Staycation
10.0
/10
Reviewed 9 week(s) ago
Staff are all friendly, lots of food, close to town.
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1 people find it helpful
Accommodation's Reply
10 Jun 2025
Dear I***i,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Sigit BUDIARSO
General Manager
is
iin s.
10.0
/10
Reviewed 9 week(s) ago
Thank you for the service during your stay.
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Accommodation's Reply
11 Jun 2025
Dear lin S.,
We very much appreciate your comments regarding your stay at the ibis Balikpapan.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Sigit Budiarso
General Manager
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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