Palace Hotel Arusha

Hotels
8.2
/10
Very Good
45 reviews

What Guests Say About Their Stay

Jon

10.0
/ 10
The room was nicer than expected. The staff was helpful and made us feel welcomed. The included breakfast was very good. We slept well.

John

10.0
/ 10
A very convenient location for the purpose of my visit. The staff was very friendly, readily available for all my needs gave extra perks that was not expected. This hotel will be on the top of my list whenever I visit Arusha again.

Verified traveler

10.0
/ 10
It is at heart of Arusha... You can explore Arusha and visit the Maasak market and while walking in the friendly city
In the Area
See Map
Makongoro Road, Sekei, Arusha Urban, Arusha, Tanzania

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
note: hotel was previously named Palace Hotel Staying at Palace Hotel Arusha is a good choice when you are visiting Sekei. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Palace Hotel Arusha

Makongoro Road, Sekei, Arusha Urban, Arusha, Tanzania
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Lobby Palace Hotel Arusha
Lobby 2 Palace Hotel Arusha

Discover More About Palace Hotel Arusha

Discover the Charm of Palace Hotel Arusha

Welcome to the Palace Hotel Arusha, your premier destination for an unforgettable stay in the heart of Tanzania's vibrant city. Whether you're here for business, adventure, or a relaxing getaway, the Palace Hotel Arusha offers a blend of comfort, convenience, and authentic Tanzanian hospitality. Room rates at Palace Hotel Arusha start from {price} per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Palace Hotel Arusha Location

Nestled in the bustling Arusha Urban district, the Palace Hotel Arusha is perfectly situated to offer both tranquility and accessibility. Located just a short {distance_from_city_centre} from the city centre, you'll find yourself immersed in the local culture while remaining close to key attractions and transport links. The hotel's prime position means you're never far from the vibrant café culture and the lively weekend markets that Arusha is known for. It’s the ideal base for exploring the wonders of Northern Tanzania, offering a peaceful retreat after a day of discovery.

Palace Hotel Arusha Facilities & Services

Facilities for guests at Palace Hotel Arusha are designed to ensure a comfortable and enjoyable experience. We pride ourselves on offering a comprehensive range of services to cater to every need.
  • Swimming Pool:

    Take a refreshing dip in our sparkling outdoor swimming pool, open daily from 8:00 AM to 6:00 PM. (Complimentary for all guests)
  • Fitness Centre:

    Stay active in our well-equipped fitness centre, featuring modern cardio and weight training equipment. Open from 6:00 AM to 9:00 PM. (Complimentary for all guests)
  • On-site Parking:

    Secure on-site parking is available for guests travelling by car, offering peace of mind throughout your stay. (Complimentary)
  • Wi-Fi:

    Complimentary high-speed Wi-Fi is available throughout the hotel, keeping you connected at all times.
  • Concierge Services:

    Our dedicated concierge team is available to assist with tour bookings, restaurant reservations, and local recommendations.
  • Room Service:

    Enjoy a selection of dishes from our restaurant menu delivered directly to your room, available from 7:00 AM to 10:00 PM.

Palace Hotel Arusha Room Types

Discover a range of accommodation options designed to suit every traveller's needs with our diverse room types of Palace Hotel Arusha. Each room is thoughtfully appointed to provide a comfortable and relaxing sanctuary.
  • Standard Room:

    Our Standard Rooms offer a cozy and well-appointed space, perfect for solo travellers or couples. Available as non-smoking.
  • Deluxe Room:

    Enjoy a little extra space and comfort in our Deluxe Rooms, featuring enhanced amenities and a relaxing ambiance. Most Deluxe Rooms include a bathtub. Available as non-smoking.
  • Executive Suite:

    For those seeking a more luxurious experience, our Executive Suites provide ample living space, premium furnishings, and stunning city views. These suites feature a separate living area and a well-appointed bathroom, often including a bathtub. Available as non-smoking.
  • Family Room:

    Designed for families travelling together, our spacious Family Rooms offer comfortable sleeping arrangements for up to four guests. Available as non-smoking.
All rooms at Palace Hotel Arusha are strictly non-smoking to ensure a fresh and healthy environment for all our guests.

Palace Hotel Arusha Dining & Restaurants

Savour the flavours of Tanzania and beyond at the dining establishments within Palace Hotel Arusha. Our culinary team is dedicated to providing a memorable gastronomic journey.
  • The Acacia Restaurant:

    Experience a delightful array of local and international cuisine at our main restaurant. Enjoy a hearty breakfast buffet from 6:30 AM to 10:00 AM, and à la carte lunch and dinner from 12:00 PM to 10:00 PM. Estimated price per person for dinner: 35,000 TZS - 60,000 TZS.
  • The Baobab Bar:

    Unwind with a refreshing drink at our cozy bar, offering a selection of local beers, wines, and spirits. Open daily from 11:00 AM to 11:00 PM. Light snacks are also available.

Palace Hotel Arusha Nearby Attractions and Activities

Arusha is a gateway to incredible adventures, and Palace Hotel Arusha puts you right at the heart of it all. Explore the rich culture and natural beauty that surrounds our hotel.
  • Arusha National Park:

    Just a short drive away, this park offers stunning views of Mount Meru and opportunities to spot diverse wildlife, including zebras, giraffes, and various bird species.
  • Tanzanite Experience Museum:

    Discover the fascinating history and geology of the world-renowned Tanzanite gemstone, found only in Tanzania.
  • Maasai Market:

    Immerse yourself in local craftsmanship at the vibrant Maasai Market, where you can find unique souvenirs, traditional art, and handcrafted jewellery.
  • Shanga:

    Visit this inspiring social enterprise that empowers people with disabilities through the creation of beautiful, handmade jewellery, art, and homewares.
  • Cultural Heritage Centre:

    Explore a vast collection of Tanzanian art, crafts, and historical artefacts, offering a deep dive into the country's rich heritage.
If you are looking for other activities around Palace Hotel Arusha, check out the best deals on Traveloka: Recommended activities in Arusha!

How to Get to Palace Hotel Arusha from the Airport

Getting to Palace Hotel Arusha is straightforward, with several convenient options available from Kilimanjaro International Airport (JRO). We aim to make your arrival as smooth as possible, ensuring a stress-free start to your stay.
  • Hotel Airport Transfer Service:

    For the ultimate convenience, pre-book the Palace Hotel Arusha airport transfer service. Our friendly drivers will be waiting to greet you upon arrival and whisk you directly to the hotel. This service is available for a fee of approximately 50-70 USD.
  • Taxis:

    Official airport taxis are readily available outside the arrivals terminal. The journey to Palace Hotel Arusha typically takes around 45-60 minutes, with fares ranging from 40-60 USD. It's advisable to agree on the fare before commencing your journey.
  • Ride-hailing Services:

    While not as prevalent as in major global cities, ride-hailing services may be available. Please check with local providers upon arrival.
For more information on transportation options, you can explore airport transfer services. Booking the Palace Hotel Arusha airport transfer in advance is highly recommended for a seamless experience.

Summary of Why You Should Choose to Stay at Palace Hotel Arusha

When planning your trip to Arusha, the Palace Hotel Arusha stands out as an exceptional choice for a multitude of reasons. We offer a perfect blend of comfort, convenience, and authentic local charm, ensuring a memorable experience for every guest.
  • Prime Location:

    Situated in the heart of Arusha Urban, providing easy access to local attractions, markets, and transport links.
  • Comfortable Accommodation:

    A variety of well-appointed rooms and suites cater to different needs and budgets, all designed for your relaxation.
  • Excellent Facilities:

    Enjoy our refreshing swimming pool, well-equipped fitness centre, and convenient on-site parking.
  • Warm Hospitality:

    Experience genuine Tanzanian warmth and professional service from our dedicated staff.
  • Value for Money:

    With competitive pricing and special offers, Palace Hotel Arusha provides excellent value for your stay.
Check for room availability at Palace Hotel Arusha and secure your preferred dates. For the best rates and a hassle-free experience, consider Booking Palace Hotel Arusha through Traveloka. Don't forget to explore flight options too; you can Easily book domestic and international flights at low prices on Traveloka.

All facilities in Palace Hotel Arusha

Bar, Cafe and Lounge Palace Hotel Arusha
Bar, Cafe and Lounge
Entertainment Facility Palace Hotel Arusha
Entertainment Facility
Fitness Center Palace Hotel Arusha
Fitness Center
Functional Hall Palace Hotel Arusha
Functional Hall
Common Space Palace Hotel Arusha
Common Space

Things to Do

  • Garden
  • Spa
  • Fitness center
  • Sauna
  • Steam room

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Lockers
  • Parking
  • Terrace

Food and Drinks

  • Buffet breakfast
  • Breakfast
  • Snack bar

Public Facilities

  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Business Facilities

  • Business facilities
  • Conference center

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Palace Hotel Arusha

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
11:00 - 00:00
Check-out:
Before 10:30

Pets

Service Animals Not Allowed

Additional Policy

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, No rollaway/extra beds available, Noise-free rooms not guaranteed, Contactless check-in is available, Essential workers only - NO
  • Airport shuttle fee: USD 60 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 11:00 - 00:00 - to 10:30
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Palace Hotel Arusha
97
Another facilities in Palace Hotel Arusha
Garden, Spa, Fitness center, Sauna, Steam room

Frequently asked questions about Palace Hotel Arusha

What are available facilities at Palace Hotel Arusha?
There are top facilites at Palace Hotel Arusha such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Palace Hotel Arusha?
The standard check-in time at Palace Hotel Arusha is starting from 11:00 - 00:00 while the latest check-out time is at Before 10:30
Does Palace Hotel Arusha provide breakfast?
Yes, Palace Hotel Arusha provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Palace Hotel Arusha?
Palace Hotel Arusha has a 4.0-star rating.
How many rooms are available at Palace Hotel Arusha?
Palace Hotel Arusha has 97.
See All

Palace Hotel Arusha reviews and ratings

8.2
Very Good
From 45 reviews
Cleanliness

8.4

Room Comfort

8.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Palace Hotel Arusha

Number of reviews per page
20
40
Top reviews
Martha
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The staff were very friendly. The room was clean. Food was also good.
Susana
icon-with Friends
with Friends
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Forgot clothing behind in one of the rooms and was told house keepers leave for the day and reception didn’t have a key to the lost and found.
Pranav
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

The property was cheap, but it's definitely not 4 stars. Every room was dirty, we have visible spots of dirt on the bedsheets, the carpet had stains, pillows had stains. It's as if the room had never been cleaned before it was given to us. We had bed bugs in our room and constantly had problems with dirt throughout. The breakfast options were very limited if you are vegetarian.
Read More
Jon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

The room was nicer than expected. The staff was helpful and made us feel welcomed. The included breakfast was very good. We slept well.
Gail
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

The Palace Hotel requires updating especially the rooms. Faded Grandeur. The lift is hit and miss. The restuarant has 2 menus however the staff only give al a carte ...although they do have a snack menu. Customer service needs to be looked into. When I questioned i did notice staff had taken off I.D badges off so i was difficult to assess. Found the staff to be quite rude and dismissive. Not an enjoyable stay im afraid.
Read More
Nilanjan
icon-Leisure
Leisure
8.0
/10
Reviewed 222 week(s) ago

Expedia Group verified review

Great location - couldn't ask for more. However, the property could do with more modern amenities. E.g. hotel rooms don't have USB charging points for phones, etc. whereas most other hotels in Arusha have this basic amenity. Bathrooms could also do with upgrades, recaulking, etc.
Nadim Abou
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 236 week(s) ago

Expedia Group verified review

Location is very good. The room was not very clean, there was a very bad odor in the room. It really was a shame
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 251 week(s) ago

Expedia Group verified review

Great breakfast, good equipment in the gym and the staff were wonderful.
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 252 week(s) ago

Expedia Group verified review

Good
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 268 week(s) ago

Hotels.com verified review

Good location
John
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 281 week(s) ago

Expedia Group verified review

A very convenient location for the purpose of my visit. The staff was very friendly, readily available for all my needs gave extra perks that was not expected. This hotel will be on the top of my list whenever I visit Arusha again.
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 332 week(s) ago

Expedia Group verified review

Very Nice staff. Room needs refreshing but comfortable bed.
Jean
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 335 week(s) ago

Hotels.com verified review

The staff were pleasant. They helped out with our baby while we ate breakfast. The breakfast was delicious. The room was nice with a great view. However, they had a new years Eve party on the 9th floor rooftop that was so so loud in our room on the 8th floor. There was an after party until 3am. It just made it hard to sleep with a baby as well. We told the front desk and nothing was done about it.
Read More
Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 338 week(s) ago

Expedia Group verified review

The staff was wonderful and very accommodating. The included brunch buffet was also good.
Verified traveler
icon-Leisure
Leisure
4.0
/10
Reviewed 347 week(s) ago

Expedia Group verified review

It looks like an upscale hotwl and the staff certainly maintains that level of quality, but under the surface many things are wrong. I didn't have hot water in my shower,4 of the 5 days I was there, even after changing rooms. Several lights were out in the rooms and the TV didn't work in one of them either. The restaurant was out of several items and the list of unavailable things grew daily.
Read More
Lisanne
8.0
/10
Reviewed 355 week(s) ago

Hotels.com verified review

Nice large room, close to the market and local businesses. Walking distance to a park, museum, market and local places to eat. Be careful of local street vendors pretending to be selling their own art, it’s overpriced and definitely not original. Used the tour company in the lobby and they were very helpful.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 371 week(s) ago

Expedia Group verified review

It is at heart of Arusha... You can explore Arusha and visit the Maasak market and while walking in the friendly city
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 371 week(s) ago

Expedia Group verified review

The staff were wonderful and very accommodating. The location is also central to everything.
Gulammehdi
icon-with Partner
with Partner
4.0
/10
Reviewed 373 week(s) ago

Hotels.com verified review

Not so good as air conditioning & wifi not working in the room.
Juan Manuel
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

La habitación muy silenciosa, un tamaño adecuado y bonita. Excelentes vistas desde la terraza del hotel.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Palace Hotel Arusha

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 45 reviews
Cleanliness

8.4

Room Comfort

8.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Palace Hotel Arusha

Number of reviews per page
20
40
Top reviews
Martha
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The staff were very friendly. The room was clean. Food was also good.
Susana
icon-with Friends
with Friends
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Forgot clothing behind in one of the rooms and was told house keepers leave for the day and reception didn’t have a key to the lost and found.
Pranav
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

The property was cheap, but it's definitely not 4 stars. Every room was dirty, we have visible spots of dirt on the bedsheets, the carpet had stains, pillows had stains. It's as if the room had never been cleaned before it was given to us. We had bed bugs in our room and constantly had problems with dirt throughout. The breakfast options were very limited if you are vegetarian.
Read More
Jon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

The room was nicer than expected. The staff was helpful and made us feel welcomed. The included breakfast was very good. We slept well.
Gail
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

The Palace Hotel requires updating especially the rooms. Faded Grandeur. The lift is hit and miss. The restuarant has 2 menus however the staff only give al a carte ...although they do have a snack menu. Customer service needs to be looked into. When I questioned i did notice staff had taken off I.D badges off so i was difficult to assess. Found the staff to be quite rude and dismissive. Not an enjoyable stay im afraid.
Read More
Nilanjan
icon-Leisure
Leisure
8.0
/10
Reviewed 222 week(s) ago

Expedia Group verified review

Great location - couldn't ask for more. However, the property could do with more modern amenities. E.g. hotel rooms don't have USB charging points for phones, etc. whereas most other hotels in Arusha have this basic amenity. Bathrooms could also do with upgrades, recaulking, etc.
Nadim Abou
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 236 week(s) ago

Expedia Group verified review

Location is very good. The room was not very clean, there was a very bad odor in the room. It really was a shame
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 251 week(s) ago

Expedia Group verified review

Great breakfast, good equipment in the gym and the staff were wonderful.
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 252 week(s) ago

Expedia Group verified review

Good
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 268 week(s) ago

Hotels.com verified review

Good location
John
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 281 week(s) ago

Expedia Group verified review

A very convenient location for the purpose of my visit. The staff was very friendly, readily available for all my needs gave extra perks that was not expected. This hotel will be on the top of my list whenever I visit Arusha again.
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 332 week(s) ago

Expedia Group verified review

Very Nice staff. Room needs refreshing but comfortable bed.
Jean
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 335 week(s) ago

Hotels.com verified review

The staff were pleasant. They helped out with our baby while we ate breakfast. The breakfast was delicious. The room was nice with a great view. However, they had a new years Eve party on the 9th floor rooftop that was so so loud in our room on the 8th floor. There was an after party until 3am. It just made it hard to sleep with a baby as well. We told the front desk and nothing was done about it.
Read More
Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 338 week(s) ago

Expedia Group verified review

The staff was wonderful and very accommodating. The included brunch buffet was also good.
Verified traveler
icon-Leisure
Leisure
4.0
/10
Reviewed 347 week(s) ago

Expedia Group verified review

It looks like an upscale hotwl and the staff certainly maintains that level of quality, but under the surface many things are wrong. I didn't have hot water in my shower,4 of the 5 days I was there, even after changing rooms. Several lights were out in the rooms and the TV didn't work in one of them either. The restaurant was out of several items and the list of unavailable things grew daily.
Read More
Lisanne
8.0
/10
Reviewed 355 week(s) ago

Hotels.com verified review

Nice large room, close to the market and local businesses. Walking distance to a park, museum, market and local places to eat. Be careful of local street vendors pretending to be selling their own art, it’s overpriced and definitely not original. Used the tour company in the lobby and they were very helpful.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 371 week(s) ago

Expedia Group verified review

It is at heart of Arusha... You can explore Arusha and visit the Maasak market and while walking in the friendly city
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 371 week(s) ago

Expedia Group verified review

The staff were wonderful and very accommodating. The location is also central to everything.
Gulammehdi
icon-with Partner
with Partner
4.0
/10
Reviewed 373 week(s) ago

Hotels.com verified review

Not so good as air conditioning & wifi not working in the room.
Juan Manuel
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

La habitación muy silenciosa, un tamaño adecuado y bonita. Excelentes vistas desde la terraza del hotel.
Number of reviews per page
20
40