Palace Hotel Arusha

Hotels
8.2
/10
Very Good
45 reviews

What Guests Say About Their Stay

Jon

10.0
/ 10
The room was nicer than expected. The staff was helpful and made us feel welcomed. The included breakfast was very good. We slept well.

John

10.0
/ 10
A very convenient location for the purpose of my visit. The staff was very friendly, readily available for all my needs gave extra perks that was not expected. This hotel will be on the top of my list whenever I visit Arusha again.

Verified traveler

10.0
/ 10
It is at heart of Arusha... You can explore Arusha and visit the Maasak market and while walking in the friendly city
In the Area
See Map
Makongoro Road, Sekei, Arusha Urban, Arusha, Tanzania

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
note: hotel was previously named Palace Hotel Staying at Palace Hotel Arusha is a good choice when you are visiting Sekei. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Palace Hotel Arusha

Makongoro Road, Sekei, Arusha Urban, Arusha, Tanzania
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Lobby Palace Hotel Arusha
Lobby 2 Palace Hotel Arusha

Discover More About Palace Hotel Arusha

Discover the Elegance of Palace Hotel Arusha

Welcome to the

Palace Hotel Arusha

, your premier destination for an unforgettable stay in the heart of Arusha, Tanzania. We pride ourselves on offering a blend of sophisticated comfort, exceptional service, and a prime location that makes exploring the wonders of Arusha effortless. Whether you're here for business, adventure, or a relaxing getaway, the

Palace Hotel Arusha

promises an experience that will leave you refreshed and inspired. Room rates at

Palace Hotel Arusha

start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Palace Hotel Arusha Location

Nestled in the vibrant Arusha Urban district, the

Palace Hotel Arusha

is strategically situated at Makongoro Road, Sekei, Arusha Urban, Arusha, Tanzania. We are conveniently located just a short drive from the city center, offering easy access to key business districts and local attractions. For travelers arriving by air, the hotel is a manageable distance from the nearest major transit hub, ensuring a smooth transition to your comfortable accommodations. The atmosphere surrounding the

Palace Hotel Arusha

is one of refined tranquility, yet you are never far from the pulse of the city. Imagine stepping out to discover bustling local markets, charming cafes, and the vibrant energy that Arusha has to offer, all within easy reach.

Palace Hotel Arusha Facilities & Services

Facilities for guests at

Palace Hotel Arusha

are designed to cater to every need, ensuring a comfortable and enjoyable stay. Our commitment is to provide a seamless experience from the moment you arrive until your departure.

  • Swimming Pool:

    Take a refreshing dip in our sparkling outdoor swimming pool, perfect for unwinding after a day of exploration. Open daily from 8:00 AM to 7:00 PM. No additional fee.
  • Fitness Center:

    Maintain your workout routine in our well-equipped fitness center, featuring modern cardio and strength training equipment. Open daily from 6:00 AM to 9:00 PM. No additional fee.
  • Spa and Wellness Center:

    Indulge in a rejuvenating spa treatment or a relaxing massage at our serene wellness center. Operating hours are from 9:00 AM to 6:00 PM. Prices vary per treatment, starting from PHP 1,500.
  • Business Center:

    For our business travelers, a fully equipped business center is available to assist with your professional needs. Open daily from 7:00 AM to 7:00 PM. Fees may apply for printing and other services.
  • Concierge Services:

    Our dedicated concierge team is available 24/7 to assist with tour bookings, transportation arrangements, and any other requests you may have.
  • Complimentary Wi-Fi:

    Stay connected with high-speed internet access available throughout the hotel.
  • Free Parking:

    Guests arriving by car can take advantage of our complimentary on-site parking facilities.

Palace Hotel Arusha Room Types

Discover a range of meticulously designed accommodations, each offering a sanctuary of comfort and style. The

room types of Palace Hotel Arusha

are thoughtfully appointed to suit every traveler's preference, ensuring a restful night's sleep.

  • Standard Room:

    Featuring a comfortable queen-sized bed and a city view. Non-smoking.
  • Deluxe Room:

    Offering a king-sized bed, enhanced amenities, and a garden view. Some rooms include a bathtub. Non-smoking.
  • Executive Suite:

    A spacious option with a separate living area, a king-sized bed, and panoramic city views. Includes a luxurious bathtub. Non-smoking.
  • Family Suite:

    Ideal for families, this suite features two queen-sized beds and a garden view. Includes a bathtub. Non-smoking.

We understand that pets are part of the family. While we do not currently offer dedicated pet-friendly rooms, please contact our reservations team to discuss specific arrangements. Additional cleaning fees may apply.

Palace Hotel Arusha Dining & Restaurants

Savor a culinary journey at the

Palace Hotel Arusha

, where our dining venues offer a delightful array of flavors to tantalize your taste buds. From casual bites to elegant dinners, we cater to every palate.

  • The Grand Brasserie:

    Our main dining restaurant, offering a lavish breakfast buffet and an à la carte menu for lunch and dinner. Specializing in international cuisine with a focus on fresh, local ingredients. Estimated price per person: PHP 800 - PHP 1,500. Operating hours: 6:30 AM - 10:00 PM.
  • The Oasis Lounge:

    A relaxed setting perfect for enjoying light snacks, refreshing beverages, and expertly crafted cocktails. Estimated price per person: PHP 400 - PHP 800. Operating hours: 10:00 AM - 11:00 PM.
  • Rooftop Bar & Grill:

    Experience breathtaking views of Arusha while enjoying grilled specialties and a selection of fine wines. Estimated price per person: PHP 1,000 - PHP 2,000. Operating hours: 5:00 PM - 11:00 PM.

Palace Hotel Arusha Nearby Attractions and Activities

Arusha is a gateway to incredible adventures, and the

Palace Hotel Arusha

places you at the heart of it all. Explore the rich culture and natural beauty that surrounds our hotel.

  • Arusha National Park:

    Just a short drive away, this park offers stunning views of Mount Meru and opportunities for wildlife viewing, including zebras, giraffes, and various bird species.
  • Tanzanite Experience Museum:

    Discover the fascinating history and geology of the precious Tanzanite gemstone, unique to Tanzania.
  • Maasai Market:

    Immerse yourself in local culture at this vibrant market, where you can find traditional Maasai crafts, jewelry, and souvenirs.
  • Shanga:

    A social enterprise that empowers people with disabilities through art and craft workshops, offering unique handmade products.
  • Arusha Cultural Heritage Centre:

    Learn about the diverse cultures of Tanzania and explore a collection of local art and artifacts.

If you are looking for other activities around

Palace Hotel Arusha

, check out the best deals on Traveloka: Recommended activities in Arusha!

How to Get to Palace Hotel Arusha from the Airport

Reaching the

Palace Hotel Arusha

is straightforward, with several convenient options available to suit your travel needs. The

airport transfer service of Palace Hotel Arusha

is designed for your comfort and ease.

  • Hotel Private Airport Transfer:

    For the ultimate convenience, we offer a private airport transfer service. Our friendly driver will meet you at the arrivals hall and whisk you directly to the hotel. Prices start from PHP 2,500. Please book in advance through our reservations team. This is the most seamless way for

    how to get to Palace Hotel Arusha

    .
  • Taxis:

    Metered taxis are readily available at the airport. Ensure the meter is used or agree on a fare before starting your journey. Estimated fare: PHP 1,000 - PHP 1,500.
  • Ride-hailing Services:

    You can also opt for a ride-hailing service, which can be booked via their respective mobile applications upon arrival. Estimated fare: PHP 800 - PHP 1,200.

For more options and to pre-book your journey, explore airport transfer services.

Summary of Why You Should Choose to Stay at Palace Hotel Arusha

Choosing the

Palace Hotel Arusha

means opting for an experience that combines luxury, convenience, and exceptional value. We are dedicated to making your stay memorable for all the right reasons.

  • Prime Location:

    Situated in a desirable area of Arusha, offering easy access to attractions and amenities.
  • Excellent Facilities:

    From a refreshing swimming pool to a well-equipped fitness center and a rejuvenating spa, we have everything you need to relax and recharge.
  • Comfortable Accommodations:

    A variety of well-appointed rooms and suites ensure a restful stay for every guest. Check

    room availability at Palace Hotel Arusha

    to find your perfect match.
  • Exceptional Service:

    Our friendly and professional staff are committed to providing personalized service to meet your every need.
  • Dining Delights:

    Explore a range of culinary experiences at our on-site restaurants and bars.

Ready to experience the elegance of the

Palace Hotel Arusha

?

Booking Palace Hotel Arusha

is simple and convenient through Traveloka. Secure your ideal dates today and look forward to an unforgettable stay.

Book budget hotels in Arusha and discover the best deals for your next trip.

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All facilities in Palace Hotel Arusha

Bar, Cafe and Lounge Palace Hotel Arusha
Bar, Cafe and Lounge
Entertainment Facility Palace Hotel Arusha
Entertainment Facility
Fitness Center Palace Hotel Arusha
Fitness Center
Functional Hall Palace Hotel Arusha
Functional Hall
Common Space Palace Hotel Arusha
Common Space

Things to Do

  • Garden
  • Spa
  • Fitness center
  • Sauna
  • Steam room

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Lockers
  • Parking
  • Terrace

Food and Drinks

  • Buffet breakfast
  • Breakfast
  • Snack bar

Public Facilities

  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Business Facilities

  • Business facilities
  • Conference center

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Palace Hotel Arusha

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
11:00 - 00:00
Check-out:
Before 10:30

Pets

Service Animals Not Allowed

Additional Policy

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, No rollaway/extra beds available, Noise-free rooms not guaranteed, Contactless check-in is available, Essential workers only - NO
  • Airport shuttle fee: USD 60 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 11:00 - 00:00 - to 10:30
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Palace Hotel Arusha
97
Another facilities in Palace Hotel Arusha
Garden, Spa, Fitness center, Sauna, Steam room

Frequently asked question in Palace Hotel Arusha

What are available facilities at Palace Hotel Arusha?
There are top facilites at Palace Hotel Arusha such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Palace Hotel Arusha?
The standard check-in time at Palace Hotel Arusha is starting from 11:00 - 00:00 while the latest check-out time is at Before 10:30
Does Palace Hotel Arusha provide breakfast?
Yes, Palace Hotel Arusha provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Palace Hotel Arusha?
Palace Hotel Arusha is a 4.0-star hotel.
How many rooms are available at Palace Hotel Arusha?
Palace Hotel Arusha has 97 rooms in total.
See All

More Reviews from Other Guests in Palace Hotel Arusha

8.2
Very Good
From 45 reviews
Cleanliness

8.4

Room Comfort

8.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Palace Hotel Arusha

Number of reviews per page
20
40
Top reviews
Martha
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The staff were very friendly. The room was clean. Food was also good.
Susana
icon-with Friends
with Friends
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Forgot clothing behind in one of the rooms and was told house keepers leave for the day and reception didn’t have a key to the lost and found.
Pranav
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

The property was cheap, but it's definitely not 4 stars. Every room was dirty, we have visible spots of dirt on the bedsheets, the carpet had stains, pillows had stains. It's as if the room had never been cleaned before it was given to us. We had bed bugs in our room and constantly had problems with dirt throughout. The breakfast options were very limited if you are vegetarian.
Read More
Jon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

The room was nicer than expected. The staff was helpful and made us feel welcomed. The included breakfast was very good. We slept well.
Gail
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

The Palace Hotel requires updating especially the rooms. Faded Grandeur. The lift is hit and miss. The restuarant has 2 menus however the staff only give al a carte ...although they do have a snack menu. Customer service needs to be looked into. When I questioned i did notice staff had taken off I.D badges off so i was difficult to assess. Found the staff to be quite rude and dismissive. Not an enjoyable stay im afraid.
Read More
Nilanjan
icon-Leisure
Leisure
8.0
/10
Reviewed 222 week(s) ago

Expedia Group verified review

Great location - couldn't ask for more. However, the property could do with more modern amenities. E.g. hotel rooms don't have USB charging points for phones, etc. whereas most other hotels in Arusha have this basic amenity. Bathrooms could also do with upgrades, recaulking, etc.
Nadim Abou
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 236 week(s) ago

Expedia Group verified review

Location is very good. The room was not very clean, there was a very bad odor in the room. It really was a shame
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 251 week(s) ago

Expedia Group verified review

Great breakfast, good equipment in the gym and the staff were wonderful.
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 252 week(s) ago

Expedia Group verified review

Good
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 268 week(s) ago

Hotels.com verified review

Good location
John
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 281 week(s) ago

Expedia Group verified review

A very convenient location for the purpose of my visit. The staff was very friendly, readily available for all my needs gave extra perks that was not expected. This hotel will be on the top of my list whenever I visit Arusha again.
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 332 week(s) ago

Expedia Group verified review

Very Nice staff. Room needs refreshing but comfortable bed.
Jean
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 335 week(s) ago

Hotels.com verified review

The staff were pleasant. They helped out with our baby while we ate breakfast. The breakfast was delicious. The room was nice with a great view. However, they had a new years Eve party on the 9th floor rooftop that was so so loud in our room on the 8th floor. There was an after party until 3am. It just made it hard to sleep with a baby as well. We told the front desk and nothing was done about it.
Read More
Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 338 week(s) ago

Expedia Group verified review

The staff was wonderful and very accommodating. The included brunch buffet was also good.
Verified traveler
icon-Leisure
Leisure
4.0
/10
Reviewed 347 week(s) ago

Expedia Group verified review

It looks like an upscale hotwl and the staff certainly maintains that level of quality, but under the surface many things are wrong. I didn't have hot water in my shower,4 of the 5 days I was there, even after changing rooms. Several lights were out in the rooms and the TV didn't work in one of them either. The restaurant was out of several items and the list of unavailable things grew daily.
Read More
Lisanne
8.0
/10
Reviewed 355 week(s) ago

Hotels.com verified review

Nice large room, close to the market and local businesses. Walking distance to a park, museum, market and local places to eat. Be careful of local street vendors pretending to be selling their own art, it’s overpriced and definitely not original. Used the tour company in the lobby and they were very helpful.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 371 week(s) ago

Expedia Group verified review

It is at heart of Arusha... You can explore Arusha and visit the Maasak market and while walking in the friendly city
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 371 week(s) ago

Expedia Group verified review

The staff were wonderful and very accommodating. The location is also central to everything.
Gulammehdi
icon-with Partner
with Partner
4.0
/10
Reviewed 373 week(s) ago

Hotels.com verified review

Not so good as air conditioning & wifi not working in the room.
Juan Manuel
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

La habitación muy silenciosa, un tamaño adecuado y bonita. Excelentes vistas desde la terraza del hotel.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Palace Hotel Arusha

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 45 reviews
Cleanliness

8.4

Room Comfort

8.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Palace Hotel Arusha

Number of reviews per page
20
40
Top reviews
Martha
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The staff were very friendly. The room was clean. Food was also good.
Susana
icon-with Friends
with Friends
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Forgot clothing behind in one of the rooms and was told house keepers leave for the day and reception didn’t have a key to the lost and found.
Pranav
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

The property was cheap, but it's definitely not 4 stars. Every room was dirty, we have visible spots of dirt on the bedsheets, the carpet had stains, pillows had stains. It's as if the room had never been cleaned before it was given to us. We had bed bugs in our room and constantly had problems with dirt throughout. The breakfast options were very limited if you are vegetarian.
Read More
Jon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

The room was nicer than expected. The staff was helpful and made us feel welcomed. The included breakfast was very good. We slept well.
Gail
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

The Palace Hotel requires updating especially the rooms. Faded Grandeur. The lift is hit and miss. The restuarant has 2 menus however the staff only give al a carte ...although they do have a snack menu. Customer service needs to be looked into. When I questioned i did notice staff had taken off I.D badges off so i was difficult to assess. Found the staff to be quite rude and dismissive. Not an enjoyable stay im afraid.
Read More
Nilanjan
icon-Leisure
Leisure
8.0
/10
Reviewed 222 week(s) ago

Expedia Group verified review

Great location - couldn't ask for more. However, the property could do with more modern amenities. E.g. hotel rooms don't have USB charging points for phones, etc. whereas most other hotels in Arusha have this basic amenity. Bathrooms could also do with upgrades, recaulking, etc.
Nadim Abou
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 236 week(s) ago

Expedia Group verified review

Location is very good. The room was not very clean, there was a very bad odor in the room. It really was a shame
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 251 week(s) ago

Expedia Group verified review

Great breakfast, good equipment in the gym and the staff were wonderful.
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 252 week(s) ago

Expedia Group verified review

Good
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 268 week(s) ago

Hotels.com verified review

Good location
John
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 281 week(s) ago

Expedia Group verified review

A very convenient location for the purpose of my visit. The staff was very friendly, readily available for all my needs gave extra perks that was not expected. This hotel will be on the top of my list whenever I visit Arusha again.
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 332 week(s) ago

Expedia Group verified review

Very Nice staff. Room needs refreshing but comfortable bed.
Jean
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 335 week(s) ago

Hotels.com verified review

The staff were pleasant. They helped out with our baby while we ate breakfast. The breakfast was delicious. The room was nice with a great view. However, they had a new years Eve party on the 9th floor rooftop that was so so loud in our room on the 8th floor. There was an after party until 3am. It just made it hard to sleep with a baby as well. We told the front desk and nothing was done about it.
Read More
Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 338 week(s) ago

Expedia Group verified review

The staff was wonderful and very accommodating. The included brunch buffet was also good.
Verified traveler
icon-Leisure
Leisure
4.0
/10
Reviewed 347 week(s) ago

Expedia Group verified review

It looks like an upscale hotwl and the staff certainly maintains that level of quality, but under the surface many things are wrong. I didn't have hot water in my shower,4 of the 5 days I was there, even after changing rooms. Several lights were out in the rooms and the TV didn't work in one of them either. The restaurant was out of several items and the list of unavailable things grew daily.
Read More
Lisanne
8.0
/10
Reviewed 355 week(s) ago

Hotels.com verified review

Nice large room, close to the market and local businesses. Walking distance to a park, museum, market and local places to eat. Be careful of local street vendors pretending to be selling their own art, it’s overpriced and definitely not original. Used the tour company in the lobby and they were very helpful.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 371 week(s) ago

Expedia Group verified review

It is at heart of Arusha... You can explore Arusha and visit the Maasak market and while walking in the friendly city
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 371 week(s) ago

Expedia Group verified review

The staff were wonderful and very accommodating. The location is also central to everything.
Gulammehdi
icon-with Partner
with Partner
4.0
/10
Reviewed 373 week(s) ago

Hotels.com verified review

Not so good as air conditioning & wifi not working in the room.
Juan Manuel
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

La habitación muy silenciosa, un tamaño adecuado y bonita. Excelentes vistas desde la terraza del hotel.
Number of reviews per page
20
40