Does Serras Andorra offer airport transfers?

Yes, Serras Andorra offers airport transfers, which can be arranged directly with the hotel.

What do past guests say about Serras Andorra?

Traveloka users who have stayed at Serras Andorra have praised its Cleanliness, Room Comfort, Service and Facilites.

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Serras Andorra

Name: Serras Andorra
Address: Carretera General 2, nº26, Andorra, Canillo, AD100, Carretera General 2, nº26, Canillo, AD100, Andorra
Rating: 9.8

Hotels

9.8

/10

Exceptional

48 reviews

What Guests Say About Their Stay

Mark

10.0

/ 10

An outstanding hotel. We're were first time skiers and could not recommend this place enough for making it such an enjoyable experience. The shuttle up to the gondola and ski lockers made life so nice and the food, spa etc were all top notch. Lovely staff and vibe.

Yana

10.0

/ 10

Didn’t have much of a Mountain View, but the room was spacious and perfect! They had champagne and snacks in my room. The staff was first class. Food in the restaurant was amazing!! Just perfect!!!

Michael

10.0

/ 10

Amazing property and fantastic staff. Would be great to have air con in the rooms for t

In the Area

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Carretera General 2, nº26, Andorra, Canillo, AD100

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Serras Andorra is located in area / city Canillo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Serras Andorra

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What's around Serras Andorra

Carretera General 2, nº26, Andorra, Canillo, AD100

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Discover More About Serras Andorra

General

Near Bosc

Location

Located in Soldeu, Serras Andorra is in the mountains, a 1-minute drive from Soldeu Ski Resort and 12 minutes from TSF4 Solana Ski Lift. This family-friendly hotel is 6.5 mi (10.5 km) from TSD4 Pas De La Casa Ski Lift and 7 mi (11.3 km) from Pas de la Casa Resort.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Incles Valley - 0.1 km / 0.1 mi
Bosc - 0.1 km / 0.1 mi
Soldeu Ski Resort - 0.4 km / 0.2 mi
TC10 Tarter - 1.9 km / 1.2 mi
Pla de les Pedres Soldeu Ski Lift - 4.5 km / 2.8 mi
TSF 4 Solanelles Ski Lift - 4.5 km / 2.8 mi
El Tarter Snow Park - 1 km / 0.6 mi
Estany Primer de Juclar - 3.7 km / 2.3 mi
Sant Joan de Caselles - 4.7 km / 2.9 mi
Sant Serni Church - 5.8 km / 3.6 mi
Sorteny Valley Nature Park - 5.8 km / 3.6 mi
TC8 Canillo Ski Lift - 5.9 km / 3.7 mi
Palau de Gel - 5.9 km / 3.7 mi
TSD 4 Cubil Ski Lift - 8.3 km / 5.2 mi
Meritxell Sanctuary - 8.8 km / 5.5 mi

The nearest airports are:
La Seu d'Urgell (LEU) - 43.2 km / 26.8 mi
Barcelona El Prat Airport (BCN) - 203.6 km / 126.5 mi

The preferred airport for Serras Andorra is Barcelona El Prat Airport (BCN).

Facilities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features an indoor pool and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary ski shuttle makes getting to the slopes a breeze.

Business Facilities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Dining

Satisfy your appetite for lunch or dinner at Restaurante Bruna, a restaurant which specializes in local cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.

Rooms

Make yourself at home in one of the 60 individually furnished guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.

All facilities in Serras Andorra

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Things to Do

Romantic proposal packages
Indoor pool
Outdoor facilities
TV lounge
Spa
Fitness center
Sauna

Transportation

Limited parking
Airport transfer
Ski shuttle
Bicycle storage
Bicycle rental
Secure parking
Valet parking

Public Facilities

Coffee/tea in lobby
Elevator
Parking
Smoke-free area
Safety deposit box

Hotel Services

Laundry service
Multilingual staff
Luggage storage
24-hour Receptionist
Concierge

General

Parking
Lockers
Banquet
Terrace

Food and Drinks

Vegetarian meal
Breakfast
Snack bar

Accessibilty

Accessible parking
Accessible bathroom
Disabled access friendly

Sports and Recreations

Ski storage
Game room

Kids and Pets

Babysitting

Family-friendly Facilities

Toys

Connectivity

Free WiFi

Accommodation Policy & General Information in Serras Andorra

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 12:00

Pets

Service Animals Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 3.14 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Professional property host/manager, No cribs (infant beds) available, Essential workers only - NO, Guest will receive an email before arrival 2 weeks, Guests will receive an email with special check-in instructions

Fee for buffet breakfast: approximately EUR 28 for adults and EUR 28 for children
Airport shuttle fee: EUR 540 per vehicle (one-way, maximum occupancy 5)
Covered self parking fee: EUR 25 per night
Covered valet parking fee: EUR 25 per night
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: EUR 55.0 per day
Rollaway bed fee: EUR 95.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 00:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Serras Andorra	60
Number of floors in Serras Andorra	4
Another facilities in Serras Andorra	Romantic proposal packages, Indoor pool, Outdoor facilities, TV lounge, Spa

Frequently asked questions about Serras Andorra

What are available facilities at Serras Andorra?

There are top facilites at Serras Andorra such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Serras Andorra?

The standard check-in time at Serras Andorra is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00

Does Serras Andorra provide breakfast?

Yes, Serras Andorra provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Serras Andorra?

Serras Andorra has a 5.0-star rating.

How many floors does Serras Andorra have?

Serras Andorra has 4.

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Serras Andorra reviews and ratings

Overall Ratings & Reviews Serras Andorra

Other sources (48)

9.8

Exceptional

From 48 reviews

Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.6

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Traveller Reviews Serras Andorra

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Top reviews

Mark

with Children

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Yana

10.0

/10

Reviewed 28 week(s) ago

Hotels.com verified review

Didn’t have much of a Mountain View, but the room was spacious and perfect! They had champagne and snacks in my room. The staff was first class. Food in the restaurant was amazing!! Just perfect!!!

Michael

10.0

/10

Reviewed 39 week(s) ago

Expedia Group verified review

Amazing property and fantastic staff. Would be great to have air con in the rooms for t

Paul

Friends and Family Family

10.0

/10

Reviewed 46 week(s) ago

Hotels.com verified review

From the moment you checkin the experience is 5stars. The team is amazing for all areas of the resort the pool area is indoors and has everything you can imagine cold plunge, steam room, hot tub, all the massage services are amazing we are in early July and the hotel isn't full so the attention you get is unbelievable. Definitely coming here again

Melissa

Leisure Family

10.0

/10

Reviewed 60 week(s) ago

Expedia Group verified review

Our stay at Serras Andorra was wonderful. Everyone on the staff was helpful and knowledgeable. The facilities were just what we required and the staff anticipated all of our needs before we even had to ask. We would definitely recommend this hotel to anyone!

Iryna

Leisure Family

8.0

/10

Reviewed 67 week(s) ago

Expedia Group verified review

The hotel is furnished in line with expectations of a luxury hotel - it's comfortable, clean, well-appointed and the staff are very polite and make you feel looked after, which is lovely but also something you would expect at that price point. We didn't have a super smooth experience with the room - we selected a Grand Deluxe and were given a room which was a part of a connected family unit, meaning that we could hear absolutely everything that the family next door did and were woken up by their children at 7am on both days. Another misunderstanding was regarding the dogs - the hotel is listed as dog-friendly, but after booking I discovered that dogs are not allowed in winter, which left me in a hurry to find dogcare at home at a short notice. I am happy with dogs not being allowed in winter, because I would rather enjoy clean snow, I just wish that this was made clear upfront (I actually discovered this information by accident, by asking explicitly if we would keep the room we paid for if we brought the dog), and that the rule applied to everyone (we saw families with dogs there). Expect to be charged disproportionately for even the tiny things. Re the Spa - the masseuses don't read the information you fill out before the treatment. From positives - the breakfast was lovely, a lot of activities for younger children and the facilities are truly nice. It seems to be one of the better hotels in Andorra. So overall, not a terrible experience but not our best either.

KEITH

10.0

/10

Reviewed 69 week(s) ago

Expedia Group verified review

Well kept property with super helpful staff.

Gerardo

Leisure with Partner

10.0

/10

Reviewed 80 week(s) ago

Expedia Group verified review

Absolutely amazing

Weiwei

Leisure Family

10.0

/10

Reviewed 84 week(s) ago

Expedia Group verified review

Excellent hotel !!!

Kelvin

Friends and Family Family

10.0

/10

Reviewed 94 week(s) ago

Hotels.com verified review

Amazing hotel and amenities! Beautiful setting and amazing build quality!

adele

Leisure Family

10.0

/10

Reviewed 118 week(s) ago

Expedia Group verified review

It’s the perfect spot for a family vacation! Everything and everyone was amazing

Elizabeth

Leisure with Children

10.0

/10

Reviewed 133 week(s) ago

Expedia Group verified review

We thoroughly enjoyed our stay and will be coming back for a longer stay - highly recommend. The staff is attentive and courteous. Our room wasn’t heating properly, we figured it would just take some time since we had just arrived and so left to take advantage of the amenities/go to dinner; we didn’t give the heating a second thought. But the staff was proactive in their response, offering us new rooms before we even realized there was an issue. Our 5-year-old loved the play room. The restaurant served great food. And of course, we loved the proximity to hikes and overall location.

Nicholas

Leisure with Partner

10.0

/10

Reviewed 145 week(s) ago

Expedia Group verified review

Great location excellent service. Top class cuisine

Weston

Leisure Family

10.0

/10

Reviewed 148 week(s) ago

Expedia Group verified review

We had just come off of a hike when we entered the hotel. It Smelled very nice as we walked in. We were greeted warmly, and offered wash rags and cold drinks. Staff was friendly and super helpful showing us around the property and getting reservations lined up for us. Rooms were very well appointed, and very comfortable. Spa was very clean, peaceful, the best I have ever experienced! I would definitely go there again!

STEVEN

10.0

/10

Reviewed 150 week(s) ago

Expedia Group verified review

Nice facilities. Friendly staff

Laura

Friends and Family Family

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Limpeza e tamanho dos quartos, equipe do espaço kids maravilhosa, super atenciosos

Verified traveler

with Partner

10.0

/10

Reviewed 39 week(s) ago

Hotels.com verified review

Bel hôtel très confortable. Personnel accueillant et professionnel. Bel equipement piscine et spa

Rafael

Friends and Family Family

10.0

/10

Reviewed 43 week(s) ago

Hotels.com verified review

Hotel bem luxuoso e confortável, comodidades e atendimento excelentes, ótimo cafe da manha. Único problema é estar bem longe dos centros comerciais

Sandra

with Partner

10.0

/10

Reviewed 84 week(s) ago

Hotels.com verified review

Como siempre excelente, el personal super amable y atento. Las instalaciones de 10! Como siempre hemos estado muy bien cuidados. La comida excepcional. Todo perfecto. Gracias por cuidarnos tan bien. Repetiremos seguro.

Jörg

Business

8.0

/10

Reviewed 88 week(s) ago

Hotels.com verified review

Sehr schönes Hotel...extrem freundliches und hilfsbereites Personal...

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.