Crystal Bay on the Broadwater

Apartments
8.8
/10
Very Good
800 reviews

What Guests Say About Their Stay

Alister
10.0
/ 10
We loved our stay views were amazing from our room and room had everything we needed
Henry
10.0
/ 10
Beautiful view over the Broadwater towards Sea World . Apartment 401 (Deluxe) was spacious and well appointed
Odette
10.0
/ 10
Loved the hotel, the apartment was really nice it had a great view the area was quiet. If I had something to complain about the shower could have been cleaner mould on the door handle and a bit of rubbish on the floor
In the Area
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182 Marine Parade, Labrador, Gold Coast, Queensland, Australia, 4215

Main Facilities

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Swimming Pool
WiFi
Elevator
Crystal Bay on the Broadwater is a apartment is located at Labrador.
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What's around Crystal Bay on the Broadwater

182 Marine Parade, Labrador, Gold Coast, Queensland, Australia, 4215
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Location


Crystal Bay on the Broadwater is a apartment is located at Labrador.

About Crystal Bay on the Broadwater

The apartment’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

Crystal Bay on the Broadwater is a apartment with great comfort and excellent service according to most apartment's guests.

With all facilities offered, Crystal Bay on the Broadwater is the right place to stay.

All facilities in Crystal Bay on the Broadwater

Others Crystal Bay on the Broadwater
Others

Things to Do

  • Hot tub
  • Outdoor pool
  • Picnic area
  • Garden
  • Barbecue
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Newspaper in lobby
  • Tours
  • Luggage storage
  • Laundry service

Public Facilities

  • Others
  • Smoke-free area
  • Elevator

Connectivity

  • Free WiFi

General

  • Parking

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Crystal Bay on the Broadwater

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 30.0 per day
  • Rollaway bed fee: AUD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The front desk is open during the following times:
  • Monday - Friday: 8:30 AM - 5:00 PM
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Check-in hours are 8:30 AM - 12:30 PM on Sunday.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 10:00
Available rooms at Crystal Bay on the Broadwater
52
Number of floors in Crystal Bay on the Broadwater
14
Another facilities in Crystal Bay on the Broadwater
Hot tub, Outdoor pool, Picnic area, Garden, Barbecue

Frequently asked questions about Crystal Bay on the Broadwater

What are available facilities at Crystal Bay on the Broadwater?
There are top facilites at Crystal Bay on the Broadwater such as Swimming Pool, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Crystal Bay on the Broadwater?
The standard check-in time at Crystal Bay on the Broadwater is starting from 14:00 - 00:00 while the latest check-out time is at Before 10:00
What is the star rating of Crystal Bay on the Broadwater?
Crystal Bay on the Broadwater has a 3.5-star rating.
How many floors does Crystal Bay on the Broadwater have?
Crystal Bay on the Broadwater has 14.
How many rooms are available at Crystal Bay on the Broadwater?
Crystal Bay on the Broadwater has 52.
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Crystal Bay on the Broadwater reviews and ratings

8.8
Very Good
From 800 reviews
Cleanliness

8.4

Room Comfort

8.6

Location

9.0

Service and Facilites

8.6

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Traveller Reviews Crystal Bay on the Broadwater

Number of reviews per page
20
40
Top reviews
Faeann
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The location is excellent.
Leonard
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good outlook, friendly staff.
robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean ,tidy first class
Sharon
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great space and clean
Alister
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We loved our stay views were amazing from our room and room had everything we needed
Christopher
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good staff
Ben
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Beautiful views off the balcony! Only a one night stay so didn’t get to use the facilities - but close to food options and everything you would need. Was perfect for the price.
Annette
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This was our 2nd stay at Crystal Bay in two years. We love the location, cleanliness and presentation of the apartments, also the place is mobility friendly. We have marked it down purely because the wifi was so unreliable. Traveling from another country we relied on wifi for communicating with family and friends and also for planning our sightseeing and venues for the days ahead. We were mostly unable to do this during our 8 day stay so it would be something we would seriously consider when planning any future visit to the GC.
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Steven
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

After hours check in was shocking. Arrived at 630pm and waited 30 minutes before I managed to get someone to answer the after hours call. Great location, and room had plenty of space. But appliances were old and broken, showers were old and broken. In general the place needs work.
Karen
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Location is amazing!!!! Spacious rooms.
Holly
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Very easy check and super helpful with a 25 person sports group
Nicki
icon-Business
Business
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

As a business traveller, would have been good to know that Reception is open 08:30-17:00. Arrival after 17:00 wasn't an issue as I called & got in via a dropbox, but I was then told I had to hang around until 08:30 the next morning to provide ID & credit card; not ideal when working. The gym did not open until 07:30 - again not good for someone who works out at 05:00. That said, the area around the hotel is beautiful so morning gym was replaced by morning walks. The promised VIP bottle of wine was absent; not an issue as I don't drink, but not the VIP perk advertised. I will probably stay again & ensure I check in before 17:00 on the first day.
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Wen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

A comfortable stay
sabrina
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Apartment was run down and needs an upgrade. It is also quite small. But pool and amenities were great. It’s a super location, walking distance to restaurants and a stunning outlook of the bay. We travelled with 2 kids.
Henry
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Beautiful view over the Broadwater towards Sea World . Apartment 401 (Deluxe) was spacious and well appointed
Lyn
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Very basic accommodation and an old property whose apartments haven’t been updated at all since being built many years ago. Room was old and not very well maintained and smelt of old cooking smells and poor drainage. Whilst IK and good value for one night or two. I wouldn’t choose it for an extended stay.
Tania
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Friendly, happy place. Will return
Ramez
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Nice and quiet location
Geoff
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The beds could be better and the interior could be updated but overall we had a pleasant stay.
Odette
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Loved the hotel, the apartment was really nice it had a great view the area was quiet. If I had something to complain about the shower could have been cleaner mould on the door handle and a bit of rubbish on the floor
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Crystal Bay on the Broadwater

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 800 reviews
Cleanliness

8.4

Room Comfort

8.6

Location

9.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Crystal Bay on the Broadwater

Number of reviews per page
20
40
Top reviews
Faeann
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The location is excellent.
Leonard
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good outlook, friendly staff.
robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean ,tidy first class
Sharon
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great space and clean
Alister
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We loved our stay views were amazing from our room and room had everything we needed
Christopher
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good staff
Ben
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Beautiful views off the balcony! Only a one night stay so didn’t get to use the facilities - but close to food options and everything you would need. Was perfect for the price.
Annette
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This was our 2nd stay at Crystal Bay in two years. We love the location, cleanliness and presentation of the apartments, also the place is mobility friendly. We have marked it down purely because the wifi was so unreliable. Traveling from another country we relied on wifi for communicating with family and friends and also for planning our sightseeing and venues for the days ahead. We were mostly unable to do this during our 8 day stay so it would be something we would seriously consider when planning any future visit to the GC.
Read More
Steven
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

After hours check in was shocking. Arrived at 630pm and waited 30 minutes before I managed to get someone to answer the after hours call. Great location, and room had plenty of space. But appliances were old and broken, showers were old and broken. In general the place needs work.
Karen
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Location is amazing!!!! Spacious rooms.
Holly
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Very easy check and super helpful with a 25 person sports group
Nicki
icon-Business
Business
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

As a business traveller, would have been good to know that Reception is open 08:30-17:00. Arrival after 17:00 wasn't an issue as I called & got in via a dropbox, but I was then told I had to hang around until 08:30 the next morning to provide ID & credit card; not ideal when working. The gym did not open until 07:30 - again not good for someone who works out at 05:00. That said, the area around the hotel is beautiful so morning gym was replaced by morning walks. The promised VIP bottle of wine was absent; not an issue as I don't drink, but not the VIP perk advertised. I will probably stay again & ensure I check in before 17:00 on the first day.
Read More
Wen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

A comfortable stay
sabrina
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Apartment was run down and needs an upgrade. It is also quite small. But pool and amenities were great. It’s a super location, walking distance to restaurants and a stunning outlook of the bay. We travelled with 2 kids.
Henry
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Beautiful view over the Broadwater towards Sea World . Apartment 401 (Deluxe) was spacious and well appointed
Lyn
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Very basic accommodation and an old property whose apartments haven’t been updated at all since being built many years ago. Room was old and not very well maintained and smelt of old cooking smells and poor drainage. Whilst IK and good value for one night or two. I wouldn’t choose it for an extended stay.
Tania
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Friendly, happy place. Will return
Ramez
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Nice and quiet location
Geoff
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The beds could be better and the interior could be updated but overall we had a pleasant stay.
Odette
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Loved the hotel, the apartment was really nice it had a great view the area was quiet. If I had something to complain about the shower could have been cleaner mould on the door handle and a bit of rubbish on the floor
Number of reviews per page
20
40