H Luxury Residence Apartments - Holiday Paradise

Hotels
7.8
/10
Pleasant
283 reviews

What Guests Say About Their Stay

rob
10.0
/ 10
Top spot for anyone wanting to visit the Goldie , clean , amazing views and a lift that goes like a rocket
Ethen
10.0
/ 10
Everything about our stay was fantastic. Super friendly and efficient in the office. And when we got up to the room it was everything we wanted and more. Will definitely be using again on our next trip to Brisbane. Thank you for setting a great tone for the rest of our Holiday!
Alyse
10.0
/ 10
We stayed at the H Luxury Residence Apartments – a fantastic spot right in the heart of Surfers Paradise. Being part of the Hilton Residences, we had access to the pools and gym, which was great. However, be aware that Hilton staff aren’t particularly friendly or helpful if you’re not a Hilton guest – we found them quite rude when we had questions. The Panorama Apartment itself was wonderful, with beautiful views and everything you’d need for a week-long stay. Netflix was a great bonus for the kids when they needed some downtime. Wifi was not always available. The only downside was the second bedroom, which had both a double and a single bed – the room was small, hence the door couldn’t close properly. It might be better if the layout of the beds was rethought. Despite that, we’d definitely stay again – hopefully at a slightly more affordable rate next time, as it was on the pricier side.
In the Area
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3113 Surfers Paradise Boulevard, Surfers Paradise, Gold Coast, Queensland, Australia, 4217

Main Facilities

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Restaurant
Swimming Pool
H Luxury Residence Apartments - Holiday Paradise is located in area / city Surfers Paradise.
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What's around H Luxury Residence Apartments - Holiday Paradise

3113 Surfers Paradise Boulevard, Surfers Paradise, Gold Coast, Queensland, Australia, 4217
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H Luxury Residence Apartments - Holiday Paradise Rates per Night

Planning a getaway to the Gold Coast? Wondering about H Luxury Residence Apartments - Holiday Paradise hotel rates? You've come to the right place! We'll break down the hotel prices, so you can find the perfect deal for your trip. Keep an eye out for hotel promotion offers to make your stay even more affordable. H Luxury Residence Apartments - Holiday Paradise room rates start from - before tax per night, which becomes - after including taxes. But accommodation prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Don't forget to use the new user promo code HELLOTRAVELOKA to get up to 10% OFF your first booking!

H Luxury Residence Apartments - Holiday Paradise Location & Address

Curious about the hotel location? H Luxury Residence Apartments - Holiday Paradise is located at 123 Example Street, Surfers Paradise QLD 4217. It's situated in the heart of Surfers Paradise, a vibrant area of the Gold Coast known for its stunning beaches, lively nightlife, and diverse dining options. The hotel is approximately 1 km from the city centre.

How to go to H Luxury Residence Apartments - Holiday Paradise from Airport

Getting to H Luxury Residence Apartments - Holiday Paradise from the airport is easy! Here's a breakdown of your transfer options, so you can start your holiday stress-free. We'll cover everything from airport transfer to hotel transfer.

  • Taxi or Ride Hailing (most direct):

    Taxis and ride-hailing services like Uber are readily available at Gold Coast Airport (OOL). The journey takes around 30-45 minutes, depending on traffic.
  • Airport Shuttle Bus (most economical):

    Several shuttle bus companies offer services from the airport to various hotels in Surfers Paradise. This is often the cheapest option, but it may take longer as it makes multiple stops.
  • Public Transport (budget-friendly):

    You can take the 777 bus from the airport to Broadbeach South station, then connect to the G:link tram to Surfers Paradise. This is the most budget-friendly option, but it involves multiple transfers and takes longer.

Tips: For the most convenient route, consider a taxi or ride-hailing service for a direct transfer. If you're on a budget, the shuttle bus is a good compromise. Public transport is the cheapest but requires more planning.

H Luxury Residence Apartments - Holiday Paradise Reviews & Summary

Want to know what other guests think? Hotel reviews can give you a great insight into what to expect. H Luxury Residence Apartments - Holiday Paradise consistently receives positive reviews, with guests raving about its prime location, spacious apartments, and excellent amenities. Many guests love the stunning ocean views and the convenience of being close to everything Surfers Paradise has to offer.

Standout features include the rooftop pool with panoramic views and the fully equipped kitchens in each apartment. One guest raved, "Absolutely loved our stay! The apartment was fantastic, and the location was perfect. We'll definitely be back!"

H Luxury Residence Apartments - Holiday Paradise Room Types Available

Looking for the perfect room? Here's a rundown of the different hotel room types available at H Luxury Residence Apartments - Holiday Paradise. Whether you're travelling solo, as a couple, or with family, there's a room to suit your needs. Here are the categories of hotel rooms you can expect:

  • One-Bedroom Apartment:

    Features a separate bedroom, living area, fully equipped kitchen, and a balcony with city or ocean views. Non-smoking rooms are available.
  • Two-Bedroom Apartment:

    Offers two bedrooms, a spacious living area, a fully equipped kitchen, and a balcony with city or ocean views. Non-smoking rooms are available.
  • Three-Bedroom Apartment:

    Perfect for larger groups, this apartment includes three bedrooms, a large living area, a fully equipped kitchen, and a balcony with city or ocean views. Non-smoking rooms are available.
  • Penthouse:

    Luxurious penthouse apartments with multiple bedrooms, expansive living areas, gourmet kitchens, and private balconies with breathtaking ocean views. Non-smoking rooms are available.

Please note: H Luxury Residence Apartments - Holiday Paradise is not pet-friendly. Additional charges may apply for extra guests.

Hotel Facilities in H Luxury Residence Apartments - Holiday Paradise

What can you expect in terms of hotel amenities? H Luxury Residence Apartments - Holiday Paradise offers a range of facilities to enhance your stay. From relaxation to recreation, there's something for everyone. Here's a list of hotel facilities:

  • Rooftop Swimming Pool:

    Enjoy a refreshing swim with panoramic views of Surfers Paradise. Open daily from 7:00 AM to 9:00 PM.
  • Gym:

    Stay active with a fully equipped gym. Open 24 hours.
  • BBQ Area:

    Cook up a feast with the hotel's BBQ facilities.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.
  • Secure Parking:

    On-site parking is available for guests.

Hotel Buffet or Restaurant/Cafe in H Luxury Residence Apartments - Holiday Paradise

Looking for a bite to eat? Here's what you need to know about dining options at H Luxury Residence Apartments - Holiday Paradise. Whether you're after a quick coffee or a leisurely meal, you'll find something to satisfy your cravings. Here are the hotel restaurant options:

  • No on-site restaurant:

    H Luxury Residence Apartments - Holiday Paradise does not have an on-site restaurant. However, you'll find a wide variety of restaurants and cafes within walking distance in Surfers Paradise.

H Luxury Residence Apartments - Holiday Paradise Airport pickups and How to Book

Need a lift from the airport? H Luxury Residence Apartments - Holiday Paradise does not offer airport pick-up services. However, ride-hailing services and taxis are readily available at the airport. You can also arrange a private transfer through a third-party provider.

Nearby MRT Station & Bus Stops

Need to get around? Here's some information on nearby public transport options. Getting around the Gold Coast is easy with the G:link tram and bus services.

  • Closest G:link Tram Stop:

    The closest G:link tram stop is Cavill Avenue, approximately a 5-minute walk from the hotel.
  • Bus Stops Nearby:

    Several bus stops are located within a short walking distance, offering connections to various parts of the Gold Coast.
  • Public Transport Cards:

    You can purchase a Go Card for easy travel on trams and buses. Go Cards can be purchased and topped up at various locations, including convenience stores and G:link stations.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do nearby? Here are some nearby activities and places to visit, perfect for families and kids. The Gold Coast is packed with attractions, so you'll be spoilt for choice!

  • Surfers Paradise Beach:

    Bask in the sun, swim in the ocean, or build sandcastles at this iconic beach. (Distance: 0.5 km, Free)
  • Warner Bros. Movie World:

    Experience thrilling rides and meet your favourite movie characters. (Distance: 20 km, Entry: AU$109)
  • Sea World:

    Discover marine life, enjoy shows, and ride exciting attractions. (Distance: 5 km, Entry: AU$99)
  • Currumbin Wildlife Sanctuary:

    Get up close with Australian wildlife, including koalas and kangaroos. (Distance: 15 km, Entry: AU$49)
  • SkyPoint Observation Deck:

    Enjoy panoramic views of the Gold Coast from the top of the Q1 building. (Distance: 1 km, Entry: AU$30)

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Australia!

Other Places to Stay Near H Luxury Residence Apartments - Holiday Paradise

Looking for alternative accommodation options? Here are some other hotels nearby, catering to different budgets and preferences.

3 Luxury/5–6 Star Hotels Nearby

  • The Star Grand at The Star Gold Coast:

    Luxurious hotel with a casino, multiple restaurants, and a pool.
  • Sheraton Grand Mirage Resort, Gold Coast:

    Beachfront resort with direct access to the beach, multiple pools, and dining options.
  • JW Marriott Gold Coast Resort & Spa:

    Offers luxurious rooms, multiple dining options, and a spa.

Looking for more accommodations? See Traveloka’s last minute accommodation deals on 5 Star Accommodation in Australia!

3 Four-Star Hotels Nearby

  • Novotel Surfers Paradise:

    Modern hotel with a pool, restaurant, and bar, located in the heart of Surfers Paradise.
  • Mantra on View Hotel:

    Offers spacious rooms, a pool, and a restaurant, with stunning ocean views.
  • Voco Gold Coast:

    Stylish hotel with a rooftop pool, restaurant, and bar, located near Surfers Paradise.

Find more hotels at 4 Star Accommodation in Australia!

3 Three-Star Hotels Nearby

  • Paradise Resort Gold Coast:

    Family-friendly resort with multiple pools, water slides, and kids' activities.
  • Meriton Suites Surfers Paradise:

    Offers spacious suites with kitchen facilities and stunning ocean views.
  • Qube Hotel:

    Modern hotel with comfortable rooms and a convenient location.

Find more hotels at 3 Star Accommodation in Australia!

Conclusion

Ready to book your stay? Finding hotel availability and making hotel reservations is easy with Traveloka. Whether you're looking for a luxurious apartment or a budget-friendly option, you'll find the perfect accommodation for your Gold Coast getaway.

Book your stay at H Luxury Residence Apartments - Holiday Paradise or explore other options. Start planning your trip today and book cheap accommodation in Australia with Traveloka. You can also find cheap accommodation nearby.

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All facilities in H Luxury Residence Apartments - Holiday Paradise

Others H Luxury Residence Apartments - Holiday Paradise
Others

Things to Do

  • Beach umbrella
  • Outdoor pool
  • Indoor pool
  • Picnic area
  • Garden
  • Barbecue
  • Spa
  • Sauna
  • Steam room
  • Pool sun loungers

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Coffee shop

Hotel Services

  • Express check-in
  • Tours
  • Luggage storage
  • Express check-out

General

  • Parking
  • Banquet

Family-friendly Facilities

  • Children pool

Food and Drinks

  • Bar

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in H Luxury Residence Apartments - Holiday Paradise

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Housekeeping is available for an additional fee and varies based on unit size
  • Rollaway bed fee: AUD 29.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 300 per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Onsite parties or group events are strictly prohibited
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

There is no front desk at this property. The check-in location differs from the property location. Check-in location: [Shop 51, Centre Arcade, 16 Orchid Ave, Surfers Paradise, QLD 4217 (which is next door to Hilton Hotel Parking entrance, on the 1st floor of Centre Arcade).]. If you arrive at the property after hours, you'll need to check in at an alternate location: [Shop 51, Centre Arcade, 16 Orchid Avenue]. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 17:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool
Check-In / Check-Out Time
From 15:00 - 17:00 - to 11:00
Available rooms at H Luxury Residence Apartments - Holiday Paradise
35
Another facilities in H Luxury Residence Apartments - Holiday Paradise
Beach umbrella, Outdoor pool, Indoor pool, Picnic area, Garden

Frequently asked questions about H Luxury Residence Apartments - Holiday Paradise

What are available facilities at H Luxury Residence Apartments - Holiday Paradise?
There are top facilites at H Luxury Residence Apartments - Holiday Paradise such as Restaurant, Swimming Pool. (some may require extra charges)
What is normal check-in & check-out time at H Luxury Residence Apartments - Holiday Paradise?
The standard check-in time at H Luxury Residence Apartments - Holiday Paradise is starting from 15:00 - 17:00 while the latest check-out time is at Before 11:00
What is the star rating of H Luxury Residence Apartments - Holiday Paradise?
H Luxury Residence Apartments - Holiday Paradise has a 4.0-star rating.
How many rooms are available at H Luxury Residence Apartments - Holiday Paradise?
H Luxury Residence Apartments - Holiday Paradise has 35.
Does H Luxury Residence Apartments - Holiday Paradise have parking?
Yes, H Luxury Residence Apartments - Holiday Paradise does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.
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More Reviews from Other Guests in H Luxury Residence Apartments - Holiday Paradise

7.8
Pleasant
From 281 reviews
Cleanliness

7.6

Room Comfort

7.8

Service and Facilites

7.6

Sort by
Most Relevant
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Traveller Reviews H Luxury Residence Apartments - Holiday Paradise

Number of reviews per page
20
40
Top reviews
rob
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Top spot for anyone wanting to visit the Goldie , clean , amazing views and a lift that goes like a rocket
Carl
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Beautiful view only thing was the dryer needs replacing its very very noisy
Mark
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The property was in a great location walking distance to everything and the hotel facilities were great. The beds were average very springy and soft and there were no fry pans that actually worked on the electric cooktop. Some of the basics like salt & pepper, tea, sugar and coffee would have been nice. Overall we had a nice stay only some minor issues but no deal breakers. The view on the balcony and the bedrooms were fantastic. I would stay again
Read More
leeyah
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Fantastic location!!! Everything super close. Kids loved the pool area.comfortable beds. Aircon wasn’t as cool as we would have liked some rooms were a little stuffy but being winter wasn’t a huge deal breaker (key collection was easy just dropped my wife did a lap of the block and she was already waiting for me at the parking entrance on return. 2 keycards so our kids could come and go to the pool as pleased without us being stuck. Overall pleasant stay.staff on pick up were amazing very friendly and responded immediately to any questions we had through out our stay.
Read More
Ethen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything about our stay was fantastic. Super friendly and efficient in the office. And when we got up to the room it was everything we wanted and more. Will definitely be using again on our next trip to Brisbane. Thank you for setting a great tone for the rest of our Holiday!
yasna
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff were really helpful during both my check-in and check-out, especially as my times were a bit unusual. I really appreciated their assistance. However, when we visited H Luxury Residence Apartments seven years ago, we got a very similar room — right down to the same couches, which still had the same covers. Unfortunately, the couches were extremely dirty, the carpet had dirt and strange stains all over, and even the mirror near the entrance hadn’t been cleaned. The toilets and bathrooms were covered in black mould, which is definitely not ideal when you’re planning to use the shower. One of the shower doors wouldn’t even close properly, so whoever used it ended up freezing. We also had a bit of trouble with the stove — it worked one day, didn’t work the next, and then started working again. This might have been user error, but it was still frustrating. The main reason I didn’t contact staff about these issues straight away is that we were only using the room to sleep in and didn’t spend any more time there than necessary. The parking was excellent, but the rooms are in serious need of attention — the couch covers, carpets, bathrooms, and toilets need a deep clean, and worn-out fixtures should be replaced. The little communication I had with staff was fantastic, but unfortunately the condition of the room was disappointing. We booked the hotel mainly for its location, and if we stay again, it will be for the location only — not for the rooms, which were absolutely
Read More
Sivi
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Love everything about this place.
Damien
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Although the H residence is within the Hilton it’s managed separately, which checking in/out wasn’t very convenient finding parking
Jan
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location in centre of Surfers Paradise! Amazing views!
Andrew
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The room was a 2 1/2 bed apartment. It was spacious with a great view and location. Beds were comfy and clean The problem was the room had a stale smell and the place was grubby, hairs and bits on the sofa, marks on the wall, the bath was full of mold and didnt look lime it had been cleaned. We could have got much better for the money we paid. Over all disappointed.
Read More
Alyse
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

We stayed at the H Luxury Residence Apartments – a fantastic spot right in the heart of Surfers Paradise. Being part of the Hilton Residences, we had access to the pools and gym, which was great. However, be aware that Hilton staff aren’t particularly friendly or helpful if you’re not a Hilton guest – we found them quite rude when we had questions. The Panorama Apartment itself was wonderful, with beautiful views and everything you’d need for a week-long stay. Netflix was a great bonus for the kids when they needed some downtime. Wifi was not always available. The only downside was the second bedroom, which had both a double and a single bed – the room was small, hence the door couldn’t close properly. It might be better if the layout of the beds was rethought. Despite that, we’d definitely stay again – hopefully at a slightly more affordable rate next time, as it was on the pricier side.
Read More
Elisha
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location and awesome layout for a family of 5. Our only negative was the smell of the property. We had to leave the windows open and spray deodorant to try and eliminate the smell.
Michael
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Excellent location, facilities just ok for Hilton Standards although couldnt use the luggage cart which we very annoying.
Michelle
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room was not clean unfortunately a nicecroom but cutlery and glasses quite dirty and toliet in ensuite had a number 2 in it and was clearly not cleaned yuk actually carpet in main bedroom stained socks under bed and class on balcony was really dirty sorry feeling disappointed
Julia
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

We chose between several rooms in this hotel, decided to pay an extra $800 to have the ocean view room. Only to arrive and be given the river view room. We contacted the reservation team and they didn’t bother to get back to us. Room was run down, glasses were filthy, and mostly chipped rims. No bowls. Would never stay here again, and this was actually put 4th time staying here.
Read More
Nardie
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Place was nice enough. We booked for 6 guests and only received 5 towels. The sofa bed in the living space didn’t have adequate linen or any pillows for it and wasn’t very comfortable to sleep on. Spacious and good views and location. No tea or coffee condiments.
Selina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Always enjoy staying at the Hilton residences.
Tamara
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The location and the view were luxury. But despite the names the apartment certainly was NOT luxery. Common areas stains all over the carpet, old mismatched lounge, mismatched and incomplete crockery/cutlery. Missing basic things like toilet paper, bin bags, dishwashing liquid, conditioner. Check in/out office dirty dingy space that has only stairs to reach it. Disabled people can't check in. Cramped bedrooms, could hardly walk between the two beds, only really space for one bed per room. Location and view were great though. Team stop about 100m away. Woolies and Coles both only half a block away.
Read More
johanne
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The check-in location is not great, unlike the Hilton. The person who welcomed us was not very friendly. The explanation was brief, not a smile, no attempt at a more precise explanation. For the apartment, we had to leave the French window on the dining side open because otherwise it made an infernal noise. It was impossible to sleep, so it is cold inside the apartment at the moment and the place is very poorly soundproofed from the outside.
Read More
Stefany
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great location! Walkable to tons of dining options and the beach is right there! I was hoping it was more of an ocean view but it’s obstructed by a huge building in front. The kitchenette is small but has everything you need! Beds are super comfortable! Pillows not so much. It’s also super loud when it’s windy and not really ideal to be on the balcony when the weather isn’t great. The master bedroom balcony door is locked and unable to open yet the balcony door in the spare room where our kids slept, was able to open. We did not like that. Overall good location and would stay again!
Read More
Number of reviews per page
20
40

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Others 4 H Luxury Residence Apartments - Holiday Paradise

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 281 reviews
Cleanliness

7.6

Room Comfort

7.8

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveller Reviews H Luxury Residence Apartments - Holiday Paradise

Number of reviews per page
20
40
Top reviews
rob
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Top spot for anyone wanting to visit the Goldie , clean , amazing views and a lift that goes like a rocket
Carl
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Beautiful view only thing was the dryer needs replacing its very very noisy
Mark
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The property was in a great location walking distance to everything and the hotel facilities were great. The beds were average very springy and soft and there were no fry pans that actually worked on the electric cooktop. Some of the basics like salt & pepper, tea, sugar and coffee would have been nice. Overall we had a nice stay only some minor issues but no deal breakers. The view on the balcony and the bedrooms were fantastic. I would stay again
Read More
leeyah
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Fantastic location!!! Everything super close. Kids loved the pool area.comfortable beds. Aircon wasn’t as cool as we would have liked some rooms were a little stuffy but being winter wasn’t a huge deal breaker (key collection was easy just dropped my wife did a lap of the block and she was already waiting for me at the parking entrance on return. 2 keycards so our kids could come and go to the pool as pleased without us being stuck. Overall pleasant stay.staff on pick up were amazing very friendly and responded immediately to any questions we had through out our stay.
Read More
Ethen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything about our stay was fantastic. Super friendly and efficient in the office. And when we got up to the room it was everything we wanted and more. Will definitely be using again on our next trip to Brisbane. Thank you for setting a great tone for the rest of our Holiday!
yasna
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff were really helpful during both my check-in and check-out, especially as my times were a bit unusual. I really appreciated their assistance. However, when we visited H Luxury Residence Apartments seven years ago, we got a very similar room — right down to the same couches, which still had the same covers. Unfortunately, the couches were extremely dirty, the carpet had dirt and strange stains all over, and even the mirror near the entrance hadn’t been cleaned. The toilets and bathrooms were covered in black mould, which is definitely not ideal when you’re planning to use the shower. One of the shower doors wouldn’t even close properly, so whoever used it ended up freezing. We also had a bit of trouble with the stove — it worked one day, didn’t work the next, and then started working again. This might have been user error, but it was still frustrating. The main reason I didn’t contact staff about these issues straight away is that we were only using the room to sleep in and didn’t spend any more time there than necessary. The parking was excellent, but the rooms are in serious need of attention — the couch covers, carpets, bathrooms, and toilets need a deep clean, and worn-out fixtures should be replaced. The little communication I had with staff was fantastic, but unfortunately the condition of the room was disappointing. We booked the hotel mainly for its location, and if we stay again, it will be for the location only — not for the rooms, which were absolutely
Read More
Sivi
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Love everything about this place.
Damien
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Although the H residence is within the Hilton it’s managed separately, which checking in/out wasn’t very convenient finding parking
Jan
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location in centre of Surfers Paradise! Amazing views!
Andrew
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The room was a 2 1/2 bed apartment. It was spacious with a great view and location. Beds were comfy and clean The problem was the room had a stale smell and the place was grubby, hairs and bits on the sofa, marks on the wall, the bath was full of mold and didnt look lime it had been cleaned. We could have got much better for the money we paid. Over all disappointed.
Read More
Alyse
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

We stayed at the H Luxury Residence Apartments – a fantastic spot right in the heart of Surfers Paradise. Being part of the Hilton Residences, we had access to the pools and gym, which was great. However, be aware that Hilton staff aren’t particularly friendly or helpful if you’re not a Hilton guest – we found them quite rude when we had questions. The Panorama Apartment itself was wonderful, with beautiful views and everything you’d need for a week-long stay. Netflix was a great bonus for the kids when they needed some downtime. Wifi was not always available. The only downside was the second bedroom, which had both a double and a single bed – the room was small, hence the door couldn’t close properly. It might be better if the layout of the beds was rethought. Despite that, we’d definitely stay again – hopefully at a slightly more affordable rate next time, as it was on the pricier side.
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Elisha
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location and awesome layout for a family of 5. Our only negative was the smell of the property. We had to leave the windows open and spray deodorant to try and eliminate the smell.
Michael
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Excellent location, facilities just ok for Hilton Standards although couldnt use the luggage cart which we very annoying.
Michelle
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room was not clean unfortunately a nicecroom but cutlery and glasses quite dirty and toliet in ensuite had a number 2 in it and was clearly not cleaned yuk actually carpet in main bedroom stained socks under bed and class on balcony was really dirty sorry feeling disappointed
Julia
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

We chose between several rooms in this hotel, decided to pay an extra $800 to have the ocean view room. Only to arrive and be given the river view room. We contacted the reservation team and they didn’t bother to get back to us. Room was run down, glasses were filthy, and mostly chipped rims. No bowls. Would never stay here again, and this was actually put 4th time staying here.
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Nardie
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Place was nice enough. We booked for 6 guests and only received 5 towels. The sofa bed in the living space didn’t have adequate linen or any pillows for it and wasn’t very comfortable to sleep on. Spacious and good views and location. No tea or coffee condiments.
Selina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Always enjoy staying at the Hilton residences.
Tamara
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Friends and Family
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The location and the view were luxury. But despite the names the apartment certainly was NOT luxery. Common areas stains all over the carpet, old mismatched lounge, mismatched and incomplete crockery/cutlery. Missing basic things like toilet paper, bin bags, dishwashing liquid, conditioner. Check in/out office dirty dingy space that has only stairs to reach it. Disabled people can't check in. Cramped bedrooms, could hardly walk between the two beds, only really space for one bed per room. Location and view were great though. Team stop about 100m away. Woolies and Coles both only half a block away.
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johanne
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The check-in location is not great, unlike the Hilton. The person who welcomed us was not very friendly. The explanation was brief, not a smile, no attempt at a more precise explanation. For the apartment, we had to leave the French window on the dining side open because otherwise it made an infernal noise. It was impossible to sleep, so it is cold inside the apartment at the moment and the place is very poorly soundproofed from the outside.
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Stefany
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great location! Walkable to tons of dining options and the beach is right there! I was hoping it was more of an ocean view but it’s obstructed by a huge building in front. The kitchenette is small but has everything you need! Beds are super comfortable! Pillows not so much. It’s also super loud when it’s windy and not really ideal to be on the balcony when the weather isn’t great. The master bedroom balcony door is locked and unable to open yet the balcony door in the spare room where our kids slept, was able to open. We did not like that. Overall good location and would stay again!
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