H Luxury Residence Apartments - Holiday Paradise

Top spot for anyone wanting to visit the Goldie , clean , amazing views and a lift that goes like a rocket

Beautiful view only thing was the dryer needs replacing its very very noisy

The property was in a great location walking distance to everything and the hotel facilities were great. The beds were average very springy and soft and there were no fry pans that actually worked on the electric cooktop. Some of the basics like salt & pepper, tea, sugar and coffee would have been nice. Overall we had a nice stay only some minor issues but no deal breakers. The view on the balcony and the bedrooms were fantastic. I would stay again

Fantastic location!!! Everything super close. Kids loved the pool area.comfortable beds. Aircon wasn’t as cool as we would have liked some rooms were a little stuffy but being winter wasn’t a huge deal breaker (key collection was easy just dropped my wife did a lap of the block and she was already waiting for me at the parking entrance on return. 2 keycards so our kids could come and go to the pool as pleased without us being stuck. Overall pleasant stay.staff on pick up were amazing very friendly and responded immediately to any questions we had through out our stay.

Everything about our stay was fantastic. Super friendly and efficient in the office. And when we got up to the room it was everything we wanted and more. Will definitely be using again on our next trip to Brisbane. Thank you for setting a great tone for the rest of our Holiday!

The staff were really helpful during both my check-in and check-out, especially as my times were a bit unusual. I really appreciated their assistance. However, when we visited H Luxury Residence Apartments seven years ago, we got a very similar room — right down to the same couches, which still had the same covers. Unfortunately, the couches were extremely dirty, the carpet had dirt and strange stains all over, and even the mirror near the entrance hadn’t been cleaned. The toilets and bathrooms were covered in black mould, which is definitely not ideal when you’re planning to use the shower. One of the shower doors wouldn’t even close properly, so whoever used it ended up freezing. We also had a bit of trouble with the stove — it worked one day, didn’t work the next, and then started working again. This might have been user error, but it was still frustrating. The main reason I didn’t contact staff about these issues straight away is that we were only using the room to sleep in and didn’t spend any more time there than necessary. The parking was excellent, but the rooms are in serious need of attention — the couch covers, carpets, bathrooms, and toilets need a deep clean, and worn-out fixtures should be replaced. The little communication I had with staff was fantastic, but unfortunately the condition of the room was disappointing. We booked the hotel mainly for its location, and if we stay again, it will be for the location only — not for the rooms, which were absolutely

Love everything about this place.

Although the H residence is within the Hilton it’s managed separately, which checking in/out wasn’t very convenient finding parking

Great location in centre of Surfers Paradise! Amazing views!

The room was a 2 1/2 bed apartment. It was spacious with a great view and location. Beds were comfy and clean The problem was the room had a stale smell and the place was grubby, hairs and bits on the sofa, marks on the wall, the bath was full of mold and didnt look lime it had been cleaned. We could have got much better for the money we paid. Over all disappointed.

We stayed at the H Luxury Residence Apartments – a fantastic spot right in the heart of Surfers Paradise. Being part of the Hilton Residences, we had access to the pools and gym, which was great. However, be aware that Hilton staff aren’t particularly friendly or helpful if you’re not a Hilton guest – we found them quite rude when we had questions. The Panorama Apartment itself was wonderful, with beautiful views and everything you’d need for a week-long stay. Netflix was a great bonus for the kids when they needed some downtime. Wifi was not always available. The only downside was the second bedroom, which had both a double and a single bed – the room was small, hence the door couldn’t close properly. It might be better if the layout of the beds was rethought. Despite that, we’d definitely stay again – hopefully at a slightly more affordable rate next time, as it was on the pricier side.

Great location and awesome layout for a family of 5. Our only negative was the smell of the property. We had to leave the windows open and spray deodorant to try and eliminate the smell.

Excellent location, facilities just ok for Hilton Standards although couldnt use the luggage cart which we very annoying.

Room was not clean unfortunately a nicecroom but cutlery and glasses quite dirty and toliet in ensuite had a number 2 in it and was clearly not cleaned yuk actually carpet in main bedroom stained socks under bed and class on balcony was really dirty sorry feeling disappointed

We chose between several rooms in this hotel, decided to pay an extra $800 to have the ocean view room. Only to arrive and be given the river view room. We contacted the reservation team and they didn’t bother to get back to us. Room was run down, glasses were filthy, and mostly chipped rims. No bowls. Would never stay here again, and this was actually put 4th time staying here.

Place was nice enough. We booked for 6 guests and only received 5 towels. The sofa bed in the living space didn’t have adequate linen or any pillows for it and wasn’t very comfortable to sleep on. Spacious and good views and location. No tea or coffee condiments.

Always enjoy staying at the Hilton residences.

The location and the view were luxury. But despite the names the apartment certainly was NOT luxery. Common areas stains all over the carpet, old mismatched lounge, mismatched and incomplete crockery/cutlery. Missing basic things like toilet paper, bin bags, dishwashing liquid, conditioner. Check in/out office dirty dingy space that has only stairs to reach it. Disabled people can't check in. Cramped bedrooms, could hardly walk between the two beds, only really space for one bed per room. Location and view were great though. Team stop about 100m away. Woolies and Coles both only half a block away.

The check-in location is not great, unlike the Hilton. The person who welcomed us was not very friendly. The explanation was brief, not a smile, no attempt at a more precise explanation. For the apartment, we had to leave the French window on the dining side open because otherwise it made an infernal noise. It was impossible to sleep, so it is cold inside the apartment at the moment and the place is very poorly soundproofed from the outside.

Great location! Walkable to tons of dining options and the beach is right there! I was hoping it was more of an ocean view but it’s obstructed by a huge building in front. The kitchenette is small but has everything you need! Beds are super comfortable! Pillows not so much. It’s also super loud when it’s windy and not really ideal to be on the balcony when the weather isn’t great. The master bedroom balcony door is locked and unable to open yet the balcony door in the spare room where our kids slept, was able to open. We did not like that. Overall good location and would stay again!