Milano Serviced Apartments

Service Apartment
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8.0
/10
Very Good
2,334 reviews

What Guests Say About Their Stay

Joice Martha Paskalis

9.7
/ 10
Nice and comfort!! The room very clean.

Anthony

10.0
/ 10
Great pool easy access gym spa sauna fantastic. I use a wheelchair 99% good for wheelchair.

Dianne

10.0
/ 10
I have stayed at milano multiple times. This was the best stay at the property. The unit was very spacious, well resourced, quiet and very clean. The front desk personnel were polite and helpful. Thankyou for a lovely stay.

Rattanasin

10.0
/ 10
Everything was great: the location, cleanliness, and housekeeping, except for the intercom, which was very difficult to use. I had to go down to pick up my boyfriend every time, which he complained about.
In the Area
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8 Franklin Street, Melbourne CBD, Melbourne, Victoria, Australia, 3000

Main Facilities

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Parking
WiFi
Elevator
Milano Serviced Apartments is located in area / city Melbourne CBD.
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What's around Milano Serviced Apartments

8 Franklin Street, Melbourne CBD, Melbourne, Victoria, Australia, 3000
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Exterior Milano Serviced Apartments
Bedroom 2 Milano Serviced Apartments

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Overview of Milano Serviced Apartments

Step off Franklin Street into Milano and the first thing that stands out isn't the lobby — it's the facility list. This 4-star, 7-floor, 103-unit property blends home-style apartment living with resort-style extras rarely found in a CBD serviced-apartment building: a heated indoor lap pool, a fully equipped gymnasium with skyline views, a complimentary private cinema, an outdoor tennis court, and an indoor rock climbing facility, all according to the property's own website. The official site describes this mix as merging "the privacy, comfort and conveniences of home with the amenities of a world-class resort," pitching the location as just minutes from Federation Square, the Yarra River, and Queen Victoria Market. Traveloka's listing backs up that positioning with guests rating its location especially highly. Overall, guest reviews are generally positive, and cleanliness, room comfort, and service and facilities are rated evenly — a flat, consistent spread rather than one standout weak point. For travellers weighing a facility-rich apartment stay against a more conventional hotel room, that evenness matters: Milano sits solidly in "Very Good" territory across every category, with nothing dragging the average down. Scale plays into this too. At 103 units across 7 floors, Milano is mid-sized by CBD apartment-building standards — big enough to justify a full slate of shared facilities like a pool, gym, and cinema, yet small enough to avoid feeling like a high-volume hotel tower. That's also part of why the amenity list reads unusually generously for a building this size, since a pool, private cinema, tennis court, and rock climbing wall typically belong to larger resort-style hotels rather than mid-sized apartment blocks packed into a dense CBD grid.

Room Types at Milano Serviced Apartments

Eight named apartment tiers make up Milano's room ladder, running from a two-person Studio at the entry level up to a six-person Two-Bedroom Executive Long Stay unit at the top — a wider spread than most serviced-apartment buildings offer under one roof. Before comparing tiers, it's worth flagging what the ladder doesn't spell out: booking-platform listings rarely itemise every inclusion apartment by apartment, so treat kitchen equipment and bed configurations below as a guide to confirm at booking rather than a guaranteed checklist for your specific unit. With that caveat in mind, the ladder opens with Studio apartments (sleeping up to 2, with a choice of king, queen, or twin beds and a fully equipped modern kitchen including a microwave/oven, full-size refrigerator, and dishwasher) and moves up to One-Bedroom Deluxe and One-Bedroom Executive apartments (sleeping 2–4, some with a sofa bed, an open-plan lounge/dining space, and a similarly equipped kitchen), plus One-Bedroom Executive Long Stay units for extended visits. The thread running through every tier, per the official site, is a genuine kitchen rather than a kitchenette — part of why Milano markets itself as home-style accommodation rather than a standard hotel room with a bar fridge.

Two-Bedroom Premier

Two king or twin bedrooms in a larger layout, sleeping up to 4, with a full kitchen including a dishwasher plus an in-room washing machine and dryer, according to the official site. Notably, this is the only two-bedroom tier without an added sofa bed — a layout better suited to two couples or a small family wanting two proper bedrooms than to travellers chasing maximum guest capacity.

Two-Bedroom Deluxe and Two-Bedroom Deluxe View

Sleeping 4–6 across two king/twin bedrooms plus a sofa bed, these come with an ensuite bathroom and a modern kitchen fitted with an oven, microwave, and dishwasher. The View variant is the identical configuration with an upgraded outlook — a useful distinction if you're deciding whether a better-facing apartment is worth the upgrade.

Two-Bedroom Executive and Two-Bedroom Executive Long Stay

At the top of the ladder, guests get the same 4–6 sleeping capacity across two king/twin bedrooms and a sofa bed, an ensuite, and what the official site calls a "high-standard" contemporary kitchen; the Long Stay variant targets extended bookings rather than offering a different layout. That gives a clean step-up path — solo or couple's studio, through to a two-bedroom apartment for a small family or group of friends — with Long Stay variants sitting at both the one-bedroom and two-bedroom levels for anyone in Melbourne for more than a few nights.

Facilities and Amenities

An indoor rock climbing facility sits alongside the gymnasium at Milano — a pairing guests are unlikely to find listed on most CBD apartment buildings of comparable size. It's one piece of a wider split at this property: practical essentials any CBD stay needs, and the resort-style extras that set the building apart from typical serviced apartments. On the practical side, Traveloka's listing confirms an elevator, a rooftop terrace and separate terrace area, a fitness centre, a sauna, a library, a barbecue area, laundry service, luggage storage, concierge, business facilities, smoke-free areas, limited secure parking, and free WiFi throughout. On the extras side:

  • Heated indoor lap pool
  • Gymnasium with skyline views, plus sauna
  • Complimentary private cinema
  • Outdoor tennis court and indoor rock climbing facility
  • Rooftop terrace and barbecue area
  • Club lounge and casual meeting spaces
  • Onsite supermarket and a car rental office

Government ID and a credit card are required at check-in per Traveloka's listing; cards are accepted but cash is not, extra-person charges may apply, and the front desk is staffed 7:00 AM to 11:00 PM. Service animals are allowed, and the property maintains professional cleaning standards. Check-in runs 14:00–23:00, check-out before 10:00. One thing worth flagging: the private cinema, tennis court, club lounge, and rock climbing facility appear on the property's own site rather than in booking-platform fine print, so treat them as confirmed but check access windows and booking steps with the front desk on arrival, since neither source details how each one is scheduled day to day. Three separate outdoor spaces — a rooftop terrace, a ground-level terrace, and a barbecue area — also give guests more room to spread out than the single shared common area typical of many CBD hotels, which is worth factoring in for groups wanting somewhere outdoors to gather without leaving the building.

Location and Getting There

Walkable from Milano: Federation Square, the Yarra River, and Queen Victoria Market, all within minutes per the official site and consistent with Traveloka guests' strong praise for the location — the top-rated category in Traveloka's review breakdown. Needing transport instead: anything beyond the CBD grid, though Melbourne's tram network runs a short walk from Franklin Street and the city connects to Melbourne Airport via dedicated airport bus services. Travellers flying in, especially from interstate or overseas, may want to check routes and fares on Traveloka's own flight booking page before finalising a Melbourne stay. Because most of Melbourne's laneway culture, shopping strips, and cultural precincts sit within a short tram ride of the CBD grid, a car is largely unnecessary for a stay centred on the city itself — though Traveloka's listing does note limited secure parking on-site for guests who do drive, worth booking ahead given how constrained CBD parking supply generally is. Anyone combining a Melbourne base with day trips further into Victoria — the Great Ocean Road, the Yarra Valley wine region, or the Mornington Peninsula are common add-ons — often finds a hybrid approach works best: a car for those excursions, trams and CBD walkability for everything else. That pattern is common among longer-stay guests at apartment-style properties like this one.

Dining at/near Milano Serviced Apartments

There's no on-site restaurant here; the apartments are built around full, well-equipped kitchens instead, and self-catering is baked into the stay. The property's official site notes an onsite supermarket for exactly this purpose, so guests can stock a full-size fridge and put an oven, microwave, and dishwasher to use in virtually every tier without leaving the building for basic groceries. Beyond that, Queen Victoria Market — a short distance away per the official site — ranks among Melbourne's best-known food and produce destinations, and the wider CBD around Franklin Street carries a broad mix of cafes and restaurants, though specific outlet names beyond the market aren't verified here and are worth confirming locally. A workable pattern for guests who don't want to cook every meal: use the onsite supermarket for breakfast and snacks, then walk or tram to the market or the surrounding CBD grid for the bulk of dining out. This self-catering-first setup suits longer-stay guests especially well, cutting the daily cost and time of eating out for every meal — a practical fit with the property's Long Stay apartment tiers and in-room laundry options, both aimed at travellers staying beyond a typical short city break.

Why Stay at Milano Serviced Apartments

Apartment-style space and a full kitchen, without giving up hotel-style extras — that's the pitch here, and the heated indoor pool, private cinema, tennis court, and rock climbing wall make for a genuinely unusual combination in a CBD serviced-apartment building. Longer stays fit especially well too, thanks to the Long Stay apartment tiers and in-room laundry available in some units. The evenly positive feedback across cleanliness, room comfort, and service and facilities in Traveloka's guest reviews point to a dependable stay rather than a polarising one, which matters when booking a longer-stay apartment sight-unseen. Guests comparing this facility-rich option against other CBD stays can browse more Melbourne accommodation on Traveloka, and those planning a broader Victoria itinerary may want Traveloka's Australia travel hub for wider trip planning.

Tips for Booking Milano Serviced Apartments on Traveloka

The front desk here keeps limited hours — staffed only from 7:00 AM to 11:00 PM — so anyone landing on a late flight should build that window into their plans before booking.

  • Bring a credit card and photo ID for check-in: Traveloka's listing confirms cash isn't accepted and ID is required at the desk.
  • Planning a longer stay? The One-Bedroom Executive Long Stay and Two-Bedroom Executive Long Stay tiers are built specifically for extended bookings.
  • Confirm access to the private cinema, tennis court, and rock climbing facility at check-in, since availability and any booking requirements for these extras aren't detailed on Traveloka's page.
  • Want two bedrooms with no sofa bed involved? The Two-Bedroom Premier tier is the one to check — it's the only two-bedroom option built around two proper bedrooms rather than a bedroom pair plus a sofa bed.
  • Travellers arriving from interstate or overseas may want to compare Melbourne activities and attractions on Traveloka while planning, since the CBD location puts most major sights within easy tram range.

Other Popular Hotels Near Milano Serviced Apartments

For other options in the Melbourne CBD area, here are several verified Traveloka listings:

Mono Apartments on Franklin

  • Hotel details: A 3.5-star, 10-room apartment building also on Franklin Street, with no front desk — guests are contacted directly for check-in instructions.
  • Room types: Apartment-style rooms; see the current listing for details.
  • Amenities: Elevator, private entrance, and nearby paid parking.

Melbourne CBD Central Apartment Hotel

  • Hotel details: A 4-star property on Bourke Street with generally positive reviews and particularly strong guest praise for its location.
  • Room types: Apartment-style units with kitchens and separate bedrooms.
  • Amenities: Restaurant, 24-hour front desk, concierge, and conference rooms.

Apartments Melbourne Domain - City Lofts

  • Hotel details: A 4-star, 15-room apartment property with generally positive guest reviews, accepting both small and large pets.
  • Room types: Apartments with kitchenettes.
  • Amenities: Fitness centre and sauna, wheelchair-accessible rooms and bathrooms.

ibis Melbourne - Hotel & Apartments

  • Hotel details: A 3-star, 11-floor property on Therry Street with generally positive reviews, praised by guests for its convenient tram-stop location.
  • Room types: A mix of hotel rooms and apartments.
  • Amenities: 24-hour front desk, express check-in/check-out, and paid parking.

Little Drifter Melbourne

  • Hotel details: A 3-star budget property in Melbourne CBD, popular for its proximity to Queen Victoria Market.
  • Room types: A range of rooms for solo travellers and couples, including shared-bed options per guest reviews.
  • Amenities: 24-hour front desk, gym room, kitchen facilities, and common lounge/entertainment areas.

If you'd like to plan things to do while based in the CBD, take a look at Melbourne activities and attractions on Traveloka. Start planning more of your trip from the Traveloka homepage.

All facilities in Milano Serviced Apartments

Swimming Pool Milano Serviced Apartments
Swimming Pool
Entertainment Facility Milano Serviced Apartments
Entertainment Facility
Fitness Center Milano Serviced Apartments
Fitness Center
Functional Hall Milano Serviced Apartments
Functional Hall
Common Space Milano Serviced Apartments
Common Space

Kids and Pets

  • Babysitting with surcharge

Transportation

  • Secure parking
  • Limited parking

Things to Do

  • Library
  • Barbecue
  • Sauna

Connectivity

  • Free WiFi

General

  • Rooftop terrace
  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • Concierge

Business Facilities

  • Business facilities

Nearby Facilities

  • Grocery
  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Milano Serviced Apartments

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has not indicated whether there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
, The front desk is open daily from 7:00 AM - 11:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 23:00 - to 10:00
Available rooms at Milano Serviced Apartments
103
Number of floors in Milano Serviced Apartments
7
Another facilities in Milano Serviced Apartments
Babysitting with surcharge, Secure parking, Limited parking, Library, Barbecue

Frequently asked questions about Milano Serviced Apartments

What time is check-in and check-out at Milano Serviced Apartments?
Check-in at Milano Serviced Apartments runs from 2:00 PM to 11:00 PM, and check-out is before 10:00 AM, according to Traveloka's current listing. Guests need government ID and a credit card at check-in, and cash is not accepted.
Does Milano Serviced Apartments have a swimming pool?
Yes, Milano Serviced Apartments has a heated indoor lap pool, confirmed on the property's own official website alongside a fully equipped gymnasium and sauna. These sit alongside other resort-style extras such as a tennis court and rock climbing facility.
How far is Milano Serviced Apartments from Melbourne's main attractions?
According to the property's official website, Milano Serviced Apartments is just minutes from Federation Square, the Yarra River, and Queen Victoria Market. It's located at 8 Franklin Street in Melbourne's CBD, and Traveloka guests rate its location very highly.
What room types does Milano Serviced Apartments offer?
Milano Serviced Apartments offers a full tier ladder from Studio apartments (sleeping up to 2) up to Two-Bedroom Executive and Two-Bedroom Executive Long Stay apartments (sleeping 4-6), according to the property's official website. Larger two-bedroom tiers include an ensuite and, in some units, an in-room washing machine and dryer.
Does Milano Serviced Apartments have a private cinema?
Yes, Milano Serviced Apartments offers a complimentary private cinema for guests, as listed on the property's official website. This is part of a broader set of resort-style facilities that also includes a tennis court, indoor rock climbing wall, and club lounge.
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Milano Serviced Apartments reviews and ratings

Overall Ratings & Reviews Milano Serviced Apartments

Traveloka (51)
Other sources (2,283)
8.0
Very Good
From 2,283 reviews
Cleanliness

8.0

Room Comfort

8.0

Location

9.2

Service and Facilites

8.0

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Traveller Reviews Milano Serviced Apartments

Number of reviews per page
20
40
Top reviews
Jamie
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good value for money, great experience
Thato Isabells
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was very comfortable and good stay
peter
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great apartment. Location is amazing, trams and train at corner. Close to everything you could want to do in the CBD.
Anthony
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great pool easy access gym spa sauna fantastic. I use a wheelchair 99% good for wheelchair.
Paul
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The bed needs replacing. The shower has hair in it. Great location. Wonderful receptionist. Parking is
Kim
icon-Family
Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice neat, clean and affordable apartment in a great location. Highly recommend.
Dianne
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I have stayed at milano multiple times. This was the best stay at the property. The unit was very spacious, well resourced, quiet and very clean. The front desk personnel were polite and helpful. Thankyou for a lovely stay.
Michael
icon-
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Well priced self sufficient, two bedroom plus balconey in quiet pocket of the CBD. Prior smoking residue but othetwi s e a nice option in the city.
Rattanasin
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Everything was great: the location, cleanliness, and housekeeping, except for the intercom, which was very difficult to use. I had to go down to pick up my boyfriend every time, which he complained about.
Glenn
icon-
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Apartment was a little more run down than presents in the promo.... No handle on the bathroom vanity tap and the kitchen utensils were severely lacking.. no wine glasses 2 knives and 1 fork...OK for me as I was only staying 1 night.
Lee P
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Apartment clean, comfortable all staff was so nice Parking secured ~ Milano Service Apartment always my first choices and highly recommended 😊
Kenneth
icon-
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It was a very pleasant stay just what I wanted.
Ronan
icon-with Friends
with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

parking was easy and safe
Donna
icon-with Children
with Children
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The staff were unhelpful and not pleasant. The room was fair, but has seen better days. It was very tired. The towels had stains on them. The range hood over the stove top fell out of the casing The garage shoot was so small it took a lot of effort to dispose of.
Lisa
icon-
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Definitely stay again
Vinh
icon-Family
Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Near to the city and easy to conect to other facilities
Karlee
icon-with Children
with Children
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Good location and staff friendly
Melinda
icon-with Partner
with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great stay
Belinda
icon-Family
Family
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Location was great, but the room is getting very tired and needs an upgrade. The smell in the room was terrible.
Charna
icon-
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Good
Number of reviews per page
20
40

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Bedroom 4 Milano Serviced Apartments

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.