Quest Burwood East

Apartments
9.0
/10
Exceptional
184 reviews

What Guests Say About Their Stay

Frankie
10.0
/ 10
I've stayed at this property many times. Staff are friendly, room is always immaculate. Quiet and would highly recommend staying here.
Dr.M. Fuad
10.0
/ 10
Everything was good. The staff are from a different planet, all lovely, polite and smiling. All good.
brooke
10.0
/ 10
The Burwood East Quest staff were helpful when booking was not in their system on arrival. It was a long weekend too.
In the Area
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315 Burwood Hwy, Whitehorse, Melbourne, Victoria, Australia, 3151

Main Facilities

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Restaurant
Parking
WiFi
Elevator
Quest Burwood East is a apartment is located at Whitehorse.
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What's around Quest Burwood East

315 Burwood Hwy, Whitehorse, Melbourne, Victoria, Australia, 3151
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Discover More About Quest Burwood East

Quest Burwood East is a top-notch accommodation option in Melbourne's eastern suburbs, offering a blend of comfort and convenience. Whether you're in town for business or leisure, this place has got you covered.

Room types available at Quest Burwood East

Quest Burwood East offers a variety of room types to suit different needs. Choose from studio apartments, one-bedroom, two-bedroom, or three-bedroom apartments. Each room is designed with modern furnishings and equipped with a kitchenette, laundry facilities, and a spacious living area. The studio apartments are perfect for solo travellers or couples, while the larger apartments are ideal for families or groups. All rooms come with complimentary Wi-Fi, air conditioning, and a flat-screen TV, ensuring a comfortable stay.

How to get to Quest Burwood East

Quest Burwood East is conveniently located on Burwood Highway, making it easily accessible by car or public transport. If you're driving, there's on-site parking available. For those using public transport, the Burwood East tram stop is just a short walk away, providing easy access to Melbourne's CBD and surrounding areas.

Facilities and services at Quest Burwood East

Guests at Quest Burwood East can enjoy a range of facilities and services, including a fitness centre, conference room, and BBQ area. The 24-hour reception ensures assistance is always available, and daily housekeeping keeps your room in top shape. There's also a business centre for those needing to catch up on work.

Food and drink available at Quest Burwood East

While Quest Burwood East doesn't have an on-site restaurant, there are plenty of dining options nearby. Head to Burwood One Shopping Centre for a variety of cafes and restaurants, or explore the local area for more dining choices. The in-room kitchenettes also allow you to prepare your own meals if you prefer.

Accessibility features at Quest Burwood East

Quest Burwood East is committed to providing accessible accommodation for all guests. The property features wheelchair-accessible rooms and facilities, including accessible bathrooms and step-free access throughout the building. The friendly staff are always on hand to assist with any specific accessibility needs.

Pet and service animal policy at Quest Burwood East

Quest Burwood East welcomes service animals to ensure all guests have a comfortable stay. However, pets are not allowed on the premises. If you're travelling with a service animal, it's best to inform the hotel in advance to make necessary arrangements. Ready to experience the comfort and convenience of Quest Burwood East? It's a fantastic choice for your next stay in Melbourne. Don't forget to book a hotel through Traveloka for the best deals and a seamless booking experience.

All facilities in Quest Burwood East

Others Quest Burwood East
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

General

  • Parking
  • Banquet
  • Lockers
  • Parking (surcharge)
  • Terrace

Hotel Services

  • Laundry service
  • Tours
  • Luggage storage
  • Express check-out
  • Concierge

Things to Do

  • Picnic area
  • Garden
  • Barbecue

Food and Drinks

  • Breakfast
  • Snack bar

Business Facilities

  • Meeting facilities
  • Business center

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Quest Burwood East

Important Note
  • Fee for to-go breakfast: approximately AUD 20 per person
  • Covered self parking fee: AUD 25 per night (in/out privileges)
  • Pet deposit: AUD 250 per stay
  • Pet fee: AUD 49 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 25 per night
  • Rollaway bed fee: AUD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • Mobile payment options include: Google Pay and Apple Pay
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a security system and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned

The front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 10:00 PM
Front desk staff will greet guests on arrival at the property. Quiet hours are enforced at the property from 11:00 PM to 6:00 AM. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Quest Burwood East
90
Number of floors in Quest Burwood East
1
Another facilities in Quest Burwood East
Others, Smoke-free area, Safety deposit box, Coffee shop, Coffee/tea in lobby

Frequently asked questions about Quest Burwood East

What are available facilities at Quest Burwood East?
There are top facilites at Quest Burwood East such as Restaurant, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Quest Burwood East?
The standard check-in time at Quest Burwood East is starting from From 14:00 while the latest check-out time is at Before 10:00
Does Quest Burwood East provide breakfast?
Yes, Quest Burwood East provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Quest Burwood East?
Quest Burwood East has a 3.5-star rating.
How many floors does Quest Burwood East have?
Quest Burwood East has 1.
See All

Quest Burwood East reviews and ratings

9.0
Exceptional
From 184 reviews
Cleanliness

9.0

Room Comfort

9.6

Service and Facilites

9.6

Sort by
Most Relevant
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Traveller Reviews Quest Burwood East

Number of reviews per page
20
40
Top reviews
Alec
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent property for convenience. Close to transport and restaurants.
Ruben
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice and clean
Luke
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Friendly staff an great location
Clive
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean quiet and comfortable.
Jamie
icon-Business
Business
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Terrible. They do not value privacy, for example, if you have the do not disturb sign up they do not care and just come in. I also caught the maintenance guy with his hands on my clothes in the washing machine in the laundry, I asked him what he was doing and he said he was "going to do another rinse on my clothes because he wanted to test the machine". which was absolutely inappropriate and very strange. The staff took no responsibility for this and the maintenance guy came and yelled at me at reception when I complained. The staff didn't believe me, and then blamed me. The staff constantly lied and gaslit, Remy the receptionist was the most like this. They also did not tell me before I stayed that this was a crisis hotel. The dishonest attitude of the staff comes from the director Chris, who took no responsibility for any of this, and was very dishonest and a massive gaslighter.
Read More
Frankie
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I've stayed at this property many times. Staff are friendly, room is always immaculate. Quiet and would highly recommend staying here.
John good
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

fully self contained and plety of room in the apartment
Verified traveler
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

First time in Burwood East Quest. Everything was good except for a 2 bed joint together to make a king size bed it really hurts my back when sleeping.
Sahrizal b.
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Comfortable place to stay.
Julie
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

My stay was great and the l8cation was convenient to where I needed to be. Staff were friendly. Room needed to be vaccumed properly very dirty under bed side tables and carpet needs a good clean throughout.
MILAN
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

They need bond which was returned after a week .no recommend
Mahabaleshwar
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Very convenient and quiet.
Sandra
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Loved the stay very spacious and comfortable. Had everything we needed .
Kellie
icon-Business with Friends
Business with Friends
4.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

When we arrived the balcony door was broken, unable to be locked. We reported it straight away and were informed it would be fixed the next day. The next day it was not fixed, so we had to sleep for two nights with a door that could not be locked, we didn't sleep well. It was fixed the third day. Not exactly an ideal situation.
Read More
Wendy
icon-Business
Business
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Very clean and comfortable
Kellie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Great property close to Deakin
Dr.M. Fuad
icon-Business
Business
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Everything was good. The staff are from a different planet, all lovely, polite and smiling. All good.
Helena
icon-Business
Business
4.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

The check in was great the staff were helpful but they lacked safety measures. First off, I am a single female traveller. A male was right there and she read out my room number out loud rather than just circling it. Although they had my room ready on time for my arrival. Once in, I could already see the room lacked proper cleaning. The kitchen didn't look like it had been wiped down in a while and had dust and grease on the kitchen hob. The bathroom had water marks all around the sink and not wiped. The bathroom drain was black with dirt and grime and even hair shavings. The towel had hair on it and they had forgotten to put towels in the actual bathroom. When I got one from the reception it was very small and as I came back late, someone had put 2 more in my room on my return which was nice but also made me feel unsafe cause someone had gained access to my room while I had been out. Lastly, at exactly 2:40am someone next door could be heard in their room as they gave me a room with a connection door. There is only one door between the room as the light can be seen to shine under it. This is not safe and also causes every sound to be heard. I could hear all kinds of noise, coughing and banging about. Then they left at 3:05am after hearing I moved my bag rail up against the connection door. They were heard to then leave the room and press the elevator. The hotels security its self is very poor. Basically anyone can get into the hotel without a key. No elevator swipe.
Read More
Melissa
icon-Business
Business
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Friendly staff, clean safe room. Will be staying here again
Kerri
icon-Business Family
Business Family
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Nice room. Staff efficient and friendly.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Quest Burwood East

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 184 reviews
Cleanliness

9.0

Room Comfort

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Quest Burwood East

Number of reviews per page
20
40
Top reviews
Alec
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent property for convenience. Close to transport and restaurants.
Ruben
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice and clean
Luke
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Friendly staff an great location
Clive
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean quiet and comfortable.
Jamie
icon-Business
Business
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Terrible. They do not value privacy, for example, if you have the do not disturb sign up they do not care and just come in. I also caught the maintenance guy with his hands on my clothes in the washing machine in the laundry, I asked him what he was doing and he said he was "going to do another rinse on my clothes because he wanted to test the machine". which was absolutely inappropriate and very strange. The staff took no responsibility for this and the maintenance guy came and yelled at me at reception when I complained. The staff didn't believe me, and then blamed me. The staff constantly lied and gaslit, Remy the receptionist was the most like this. They also did not tell me before I stayed that this was a crisis hotel. The dishonest attitude of the staff comes from the director Chris, who took no responsibility for any of this, and was very dishonest and a massive gaslighter.
Read More
Frankie
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I've stayed at this property many times. Staff are friendly, room is always immaculate. Quiet and would highly recommend staying here.
John good
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

fully self contained and plety of room in the apartment
Verified traveler
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

First time in Burwood East Quest. Everything was good except for a 2 bed joint together to make a king size bed it really hurts my back when sleeping.
Sahrizal b.
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Comfortable place to stay.
Julie
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

My stay was great and the l8cation was convenient to where I needed to be. Staff were friendly. Room needed to be vaccumed properly very dirty under bed side tables and carpet needs a good clean throughout.
MILAN
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

They need bond which was returned after a week .no recommend
Mahabaleshwar
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Very convenient and quiet.
Sandra
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Loved the stay very spacious and comfortable. Had everything we needed .
Kellie
icon-Business with Friends
Business with Friends
4.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

When we arrived the balcony door was broken, unable to be locked. We reported it straight away and were informed it would be fixed the next day. The next day it was not fixed, so we had to sleep for two nights with a door that could not be locked, we didn't sleep well. It was fixed the third day. Not exactly an ideal situation.
Read More
Wendy
icon-Business
Business
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Very clean and comfortable
Kellie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Great property close to Deakin
Dr.M. Fuad
icon-Business
Business
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Everything was good. The staff are from a different planet, all lovely, polite and smiling. All good.
Helena
icon-Business
Business
4.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

The check in was great the staff were helpful but they lacked safety measures. First off, I am a single female traveller. A male was right there and she read out my room number out loud rather than just circling it. Although they had my room ready on time for my arrival. Once in, I could already see the room lacked proper cleaning. The kitchen didn't look like it had been wiped down in a while and had dust and grease on the kitchen hob. The bathroom had water marks all around the sink and not wiped. The bathroom drain was black with dirt and grime and even hair shavings. The towel had hair on it and they had forgotten to put towels in the actual bathroom. When I got one from the reception it was very small and as I came back late, someone had put 2 more in my room on my return which was nice but also made me feel unsafe cause someone had gained access to my room while I had been out. Lastly, at exactly 2:40am someone next door could be heard in their room as they gave me a room with a connection door. There is only one door between the room as the light can be seen to shine under it. This is not safe and also causes every sound to be heard. I could hear all kinds of noise, coughing and banging about. Then they left at 3:05am after hearing I moved my bag rail up against the connection door. They were heard to then leave the room and press the elevator. The hotels security its self is very poor. Basically anyone can get into the hotel without a key. No elevator swipe.
Read More
Melissa
icon-Business
Business
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Friendly staff, clean safe room. Will be staying here again
Kerri
icon-Business Family
Business Family
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Nice room. Staff efficient and friendly.
Number of reviews per page
20
40