Ruby by Serain Residences

Apartments
6.0
/10

Pleasant

22 reviews

What Guests Say About Their Stay

Kristel
10.0
/ 10
The apartment is so clean and the design is perfect. So quiet and loving the ambiance and all. Perfect for couple and families to stay. Free parking and very close to surfers paradise. The area wasn't noisy at all and you will enjoy your stay. Excellent!
In the Area
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9 Norfolk Avenue, Surfers Paradise, Gold Coast, Queensland, Australia, 4217

Main Facilities

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Swimming Pool
WiFi
Staying at Ruby by Serain Residences is a good choice when you are visiting Surfers Paradise.
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What's around Ruby by Serain Residences

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9 Norfolk Avenue, Surfers Paradise, Gold Coast, Queensland, Australia, 4217
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Discover More About Ruby by Serain Residences

Location


Staying at Ruby by Serain Residences is a good choice when you are visiting Surfers Paradise.

About Ruby by Serain Residences

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The apartment’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get precious and unforgettable moment during your stay at Ruby by Serain Residences.

All facilities in Ruby by Serain Residences

Others Ruby by Serain Residences
Others

Things to Do

  • Outdoor pool
  • Barbecue
  • Garden

General

  • Parking
  • Terrace

Public Facilities

  • Others
  • Smoke-free area

Connectivity

  • Free WiFi

Hotel Services

  • Laundry service

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Ruby by Serain Residences

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: AUD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 300 will be collected before check-in.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Onsite parties or group events are strictly prohibited
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • This property is professionally cleaned

There is no front desk at this property. The check-in location differs from the property location. Check-in location: [3355 Surfers Paradise Blvd, Surfers Paradise QLD 4217]. If you arrive at the property after hours, you'll need to check in at an alternate location: [3355 Surfers Paradise Blvd, Surfers Paradise QLD 4217]. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, WiFi
Check-In / Check-Out Time
15:00 - 22:00 - Before 10:00
Available rooms at Ruby by Serain Residences
7
Another facilities in Ruby by Serain Residences
Outdoor pool, Barbecue, Garden, Parking, Terrace

Frequently asked questions about Ruby by Serain Residences

What are available facilities at Ruby by Serain Residences?
There are top facilites at Ruby by Serain Residences such as Swimming Pool, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Ruby by Serain Residences?
The standard check-in time at Ruby by Serain Residences is starting from 15:00 - 22:00 while the latest check-out time is at Before 10:00

More Reviews from Other Guests in Ruby by Serain Residences

6.0
Pleasant

From 22 reviews

Cleanliness

7.8

Room Comfort

9.0

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Traveller Reviews Ruby by Serain Residences

Number of reviews per page
20
40
Top reviews
s

6.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Noisy
Kristel

10.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

The apartment is so clean and the design is perfect. So quiet and loving the ambiance and all. Perfect for couple and families to stay. Free parking and very close to surfers paradise. The area wasn't noisy at all and you will enjoy your stay. Excellent!
Kenneth William

6.0

/10

Reviewed 46 week(s) ago

Expedia Group verified review

Property was good, clean and conveniently located. Communication leading to check in really soured the experience
Verified traveler
icon-Friends and Family
Friends and Family

6.0

/10

Reviewed 66 week(s) ago

Hotels.com verified review

The hotel was in great proximity to everything we needed. Great parking, easy access with keykards but also secure. The apartment itself was quite dirty. Lots of dust which triggered asthmatics. Also the batteries need to be changed in the smoke detection, beeping through the night. The floors had not been clean and toenails were in the carpet. The air conditioner in the 2nd bedroom was leaking onto the wardrobe door and carpet. The main concern was the bed in the main bedroom. The sheets had makeup on them and there were visible handprints on the headboard in what looked like lubricant. With no other option of spare blankets, we had to sleep on the bed. Not cool.
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Michael

8.0

/10

Reviewed 76 week(s) ago

Expedia Group verified review

Prooerty was well managed as didnt realise was schoolies time but was still quiet & security was good. Was a good stay
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Number of reviews per page
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Disclaimer

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