The Sebel Whitsundays Airlie Beach

We stayed at the Sebel and overall had a pleasant experience. Unfortunately, the lift was out of service on the day we arrived, and with no alternative access available, we had to carry all our luggage up the fire escape stairs, which was a bit of a challenge. That aside, the rest of our stay was comfortable and enjoyable. The facilities were well-maintained, and the location was great.

Everything was good except that you would have to walk up a steep hill and a steep driveway with all your bags and luggages. The bed was great for good night sleeps, location is about 10min walk into town. View is beautiful. You'll you have to get your groceries from downtown and walk it back or take the bus back.

Staff were amazing. So friendly and accommodating. The only issue was a smell coming from drains on last day, but the cleaning staff dealt with it straight away. And also the driveway to get out was steep, makes it hard as tour/transfer buses cannot access. But would definitely stay again

All was good. We felt disappointed with cleaniness of the room and outside the room.

The pool area was great

Had a wonderful stay. The staff were very friendly. The apartment I stayed in was very clean and well maintained. The pool area was great.

The location and ocean view was very enjoyable. However, our one bedroom suite smelled extremely strongly of mildew/ mould. I alerted hotel administrators and requested a room change however the hotel only offered an ozone air purifier, which are not healthy and do not address the actual cause. When I stated I wasn’t comfortable with the ozone machine the hotel did not respond or offer any other resolution. Also note, that all the floors are tile so noise transfer from rooms above and beside is strong.

Lovely ladies at reception, nicole and macarens. Went out of their way to help. Very caring, kind and thoughtful. Will be back this year. . ,

We had a great stay and the apartment we had ( which had an amazingly sea view) was perfect for our needs. We had a small issue with our balcony and the problem was fixed within an hour which shows fabulous service from the staff. The reception staff were very friendly and always willing to help. The pool area and gym was also excellent.

*

Convenient & a good quality building

The room was not as described. There was a damp smell. The room was full of dust. There was no lighting outside and my wife almost fell in the dark. The room m was extremely dated and there were many impractical spaces. For $1,000 a night it was extremely disappointing. There were no staff on site to address my concerns. I don’t usually write reviews, however, in this instance I feel the need to warn others. Misleading marketing. Very upset!

While it was comfortable and clean, it lacked soul. There was only ever a receptionist, who was helpful. The other staff were tradies or cleaners. There was no vending machine, bar or cafe on site. Look, it wasn't bad, just soulless.

It very good and nice

Close walking distance to marina and town, quiet location with outside deck area and bay views good facilities overall

Comfortable, quiet and clean accommodation set high for beautiful views but still within walking distance of the port, shops & dining areas. Lauti on reception was very friendly and took very good care of us with excellent recommendations during our stay. Thank you to Lauti and the Team for making our visit to Airlie so relaxing and fun!

Excellent accommodation

Had to leave early for an emergency they where understanding and very helpful

Nice apartment with a great pool. Walking distance to port and Airlie shopping and restaurants

Staff were very friendly and helpful. Very clean apatment and best view.Great pool area..Will definitely recommend and will stay again.