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Hotel Kaiserhof Wien
Hotels
9.6
/10
Exceptional
931 reviews
What Guests Say About Their Stay
Bradley
10.0
/ 10
Outstanding hospitality, steam room and sauna were excellent. Breakfast very good as well. Highly recommend.
Cynthia
10.0
/ 10
I would stay here again in a heartbeat! The staff is extremely helpful. The hotel is charming. The breakfast offerings are delicious. And the neighborhood is very quiet, even though you can get to places really quickly.
Funda
10.0
/ 10
Hotel Kaiserhof Wien combines classic charm with modern comfort. The rooms are spotless and quiet, the location is perfect for exploring, and the breakfast is exceptional. Most of all, the staff make you feel genuinely welcome — every interaction is warm and personal.
In the Area
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Frankenberggasse 10, Gemeindebezirk Wieden, Wien Stadt, Vienna, Austria, 1040
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
Read More
Available Room Types in Hotel Kaiserhof Wien
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What's around Hotel Kaiserhof Wien
Frankenberggasse 10, Gemeindebezirk Wieden, Wien Stadt, Vienna, Austria, 1040
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Discover More About Hotel Kaiserhof Wien
Location
Hotel Kaiserhof Wien is a hotel in a good neighborhood, which is located at Wieden.
About Hotel Kaiserhof Wien
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Hotel Kaiserhof Wien is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Hotel Kaiserhof Wien.
All facilities in Hotel Kaiserhof Wien
Others
Hotel Services
- Laundry service
- Newspaper in lobby
- Tours
- Luggage storage
- Porter
- Multilingual staff
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
- Coffee shop
- Coffee/tea in lobby
- Elevator
Things to Do
- Spa
- Library
- Sauna
- Steam room
General
- Banquet
- Parking
- Fireplace in lobby
- Parking (surcharge)
Food and Drinks
- Bar
- Breakfast
- Snack bar
Business Facilities
- Meeting rooms
- Business center
- Computer station
Connectivity
- LAN Internet
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Hotel Kaiserhof Wien
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately EUR 30 per person
- Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 3)
- Airport shuttle fee per child: EUR 75
- Self parking fee: EUR 26 per night
- Nearby parking fee: EUR 26 per night (984 ft away)
- Pet fee: EUR 15 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Kaiserhof Wien | 74 |
Number of floors in Hotel Kaiserhof Wien | 6 |
Another facilities in Hotel Kaiserhof Wien | Laundry service, Newspaper in lobby, Tours, Luggage storage, Porter |
Frequently asked questions about Hotel Kaiserhof Wien
What are available facilities at Hotel Kaiserhof Wien?
There are top facilites at Hotel Kaiserhof Wien such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Kaiserhof Wien?
The standard check-in time at Hotel Kaiserhof Wien is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hotel Kaiserhof Wien provide breakfast?
Yes, Hotel Kaiserhof Wien provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Kaiserhof Wien?
Hotel Kaiserhof Wien has a 4.0-star rating.
How many floors does Hotel Kaiserhof Wien have?
Hotel Kaiserhof Wien has 6.
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More Reviews from Other Guests in Hotel Kaiserhof Wien
Overall Ratings & Reviews Hotel Kaiserhof Wien
Other sources (931)
9.6
Exceptional
From 931 reviews
Cleanliness
9.8
Room Comfort
9.6
Location
9.0
Service and Facilites
9.6
Sort by
Most Relevant
Preferences
See All
Traveller Reviews Hotel Kaiserhof Wien
Number of reviews per page
20
40
Top reviews
Meredith
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great breakfast buffet. Very convenient to train station.
Bradley
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Outstanding hospitality, steam room and sauna were excellent. Breakfast very good as well. Highly recommend.
Cynthia
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I would stay here again in a heartbeat! The staff is extremely helpful. The hotel is charming. The breakfast offerings are delicious. And the neighborhood is very quiet, even though you can get to places really quickly.
Funda
Business and Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Hotel Kaiserhof Wien combines classic charm with modern comfort. The rooms are spotless and quiet, the location is perfect for exploring, and the breakfast is exceptional. Most of all, the staff make you feel genuinely welcome — every interaction is warm and personal.
Denise
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
It was such an amazing experience staying at Hotel Kaiserhof, everything was perfect and beyond my expectations, beautiful hotel, great staff working there, they did everything what they could to help me to extend my stay, I travelled with kids it was such a pleasure! My family loved it too! Great food for breakfast!
Daniel
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Comfortable bed and terrific breakfast
Dawn
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great location and excellent staff. Breakfast was phenomenal! I would recommend this place in a heartbeat and would most certainly return again.
Ingrid
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Very clean, and in walking distance to the city center. The breakfast buffet was great with different options each day. The staff was super friendly and went above and beyond to make the stay memorable. I'll definitely recommend it!
Ali
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Excellent property. Lots of history. Very walkable.
Dani
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Kaiserhof Hotel is lovely. All staff are professional and give excellent service. Attention is given to every detail. Breakfast is delicious and a wonderful way begin our day.
Peter
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
We enjoyed our stay especially the friendliness of the staff very much. Next time we visit Vienna we will definitely stay at the Hotel Kaiserhof.
Cheryl
Leisure
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The hotel is well located being a short walk to major spots and near the metro. So the sights of Vienna are accessible. Staff are friendly and helpful.
The rooms were clean, spacious and king beds were comfortable. I asked & re wives a great boxed breakfast one day and the normal buffet breakfast was comprehensive. I had a lovely stay at this hotel.
Read More
Daian
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
A Truly Exceptional Stay! :)
We had an absolutely fantastic experience at this amazing Hotel! From the moment my mom and I arrived, everything exceeded our expectations. The atmosphere was warm and welcoming, and the staff made us feel genuinely valued as guests.
A special shoutout to Anastasia, who was truly amazing—her kindness, professionalism, and attention to detail made our stay unforgettable. She went above and beyond to ensure everything was perfect, and her warmth made us feel right at home.
More than that, all of them made us feel as "QUEENS" :)
The room was immaculate, comfortable, and beautifully styled. Every detail, from check-in to check-out, was smooth and thoughtful. The gentlemen in the reception were also amazing!
The restaurant was beautiful, and the food exceed our expectations. The best breakfast ever! The manager was also amazing and kind!
Thank you to the entire team for such a memorable stay. We’ll definitely be returning—and recommending this gem to everyone we know! Thank you again for an amazing stay!
Daian and Luz.
Read More
Melissa
Leisure Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
We had a wonderful experience! Staff extremely helpful and friendly. We wonderful definitely stay here again!
Brandon
Leisure Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Everything about this hotel was great - the staff, the room, the breakfast. A little bit of a walk to sights but not bad. Would definitely return.
Jarad
6.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
The hotel is beautiful. The front desk staff and bartender were friendly and quite charming. The room was quite beautiful and spacious. The failings of the hotel were 2 vital points: (1) Vienna summers are very hot and the air conditioning in the room was substandard. (2) the breakfast buffet was touted as the best in Austria. It isn’t. I’ve lived in Austria since 2014 and have had far better breakfasts at hotels. There was so much marketing propaganda about the breakfast that we were looking forward to experiencing it, but it was frankly mediocre. There are other places in the city to get a wonderful breakfast so leaving the hotel for the meal is highly recommended.
Read More
aram
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Rooms and bathrooms are in need of renovation and look tired. We were not offered any VIP upgrades. Breakfast was fine. The hotel is within walking distance to the town center (about a 10–15 minute walk
NEERAJ
Leisure Family
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Excellent service and staff. Good breakfast.
Theresa
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Staff, room and foods were fantastic! Staff were friendly and always made sure that we had everything we needed.
Wing Yan Kylie
Leisure Family
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Staff were super friendly and were willing to help and go an extra mile.
The rooms were also spacious and beds were soo comfortable!
Location was also super convenient and walkable to all the main attractions!
Number of reviews per page
20
40
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Overall Ratings & Reviews Hotel Kaiserhof Wien
Other sources (931)
9.6
Exceptional
From 931 reviews
Cleanliness
9.8
Room Comfort
9.6
Location
9.0
Service and Facilites
9.6
Sort by
Most Relevant
Preferences
See All
Traveller Reviews Hotel Kaiserhof Wien
Number of reviews per page
20
40
Top reviews
Meredith
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great breakfast buffet. Very convenient to train station.
Bradley
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Outstanding hospitality, steam room and sauna were excellent. Breakfast very good as well. Highly recommend.
Cynthia
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I would stay here again in a heartbeat! The staff is extremely helpful. The hotel is charming. The breakfast offerings are delicious. And the neighborhood is very quiet, even though you can get to places really quickly.
Funda
Business and Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Hotel Kaiserhof Wien combines classic charm with modern comfort. The rooms are spotless and quiet, the location is perfect for exploring, and the breakfast is exceptional. Most of all, the staff make you feel genuinely welcome — every interaction is warm and personal.
Denise
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
It was such an amazing experience staying at Hotel Kaiserhof, everything was perfect and beyond my expectations, beautiful hotel, great staff working there, they did everything what they could to help me to extend my stay, I travelled with kids it was such a pleasure! My family loved it too! Great food for breakfast!
Daniel
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Comfortable bed and terrific breakfast
Dawn
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great location and excellent staff. Breakfast was phenomenal! I would recommend this place in a heartbeat and would most certainly return again.
Ingrid
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Very clean, and in walking distance to the city center. The breakfast buffet was great with different options each day. The staff was super friendly and went above and beyond to make the stay memorable. I'll definitely recommend it!
Ali
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Excellent property. Lots of history. Very walkable.
Dani
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Kaiserhof Hotel is lovely. All staff are professional and give excellent service. Attention is given to every detail. Breakfast is delicious and a wonderful way begin our day.
Peter
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
We enjoyed our stay especially the friendliness of the staff very much. Next time we visit Vienna we will definitely stay at the Hotel Kaiserhof.
Cheryl
Leisure
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The hotel is well located being a short walk to major spots and near the metro. So the sights of Vienna are accessible. Staff are friendly and helpful.
The rooms were clean, spacious and king beds were comfortable. I asked & re wives a great boxed breakfast one day and the normal buffet breakfast was comprehensive. I had a lovely stay at this hotel.
Read More
Daian
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
A Truly Exceptional Stay! :)
We had an absolutely fantastic experience at this amazing Hotel! From the moment my mom and I arrived, everything exceeded our expectations. The atmosphere was warm and welcoming, and the staff made us feel genuinely valued as guests.
A special shoutout to Anastasia, who was truly amazing—her kindness, professionalism, and attention to detail made our stay unforgettable. She went above and beyond to ensure everything was perfect, and her warmth made us feel right at home.
More than that, all of them made us feel as "QUEENS" :)
The room was immaculate, comfortable, and beautifully styled. Every detail, from check-in to check-out, was smooth and thoughtful. The gentlemen in the reception were also amazing!
The restaurant was beautiful, and the food exceed our expectations. The best breakfast ever! The manager was also amazing and kind!
Thank you to the entire team for such a memorable stay. We’ll definitely be returning—and recommending this gem to everyone we know! Thank you again for an amazing stay!
Daian and Luz.
Read More
Melissa
Leisure Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
We had a wonderful experience! Staff extremely helpful and friendly. We wonderful definitely stay here again!
Brandon
Leisure Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Everything about this hotel was great - the staff, the room, the breakfast. A little bit of a walk to sights but not bad. Would definitely return.
Jarad
6.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
The hotel is beautiful. The front desk staff and bartender were friendly and quite charming. The room was quite beautiful and spacious. The failings of the hotel were 2 vital points: (1) Vienna summers are very hot and the air conditioning in the room was substandard. (2) the breakfast buffet was touted as the best in Austria. It isn’t. I’ve lived in Austria since 2014 and have had far better breakfasts at hotels. There was so much marketing propaganda about the breakfast that we were looking forward to experiencing it, but it was frankly mediocre. There are other places in the city to get a wonderful breakfast so leaving the hotel for the meal is highly recommended.
Read More
aram
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Rooms and bathrooms are in need of renovation and look tired. We were not offered any VIP upgrades. Breakfast was fine. The hotel is within walking distance to the town center (about a 10–15 minute walk
NEERAJ
Leisure Family
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Excellent service and staff. Good breakfast.
Theresa
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Staff, room and foods were fantastic! Staff were friendly and always made sure that we had everything we needed.
Wing Yan Kylie
Leisure Family
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Staff were super friendly and were willing to help and go an extra mile.
The rooms were also spacious and beds were soo comfortable!
Location was also super convenient and walkable to all the main attractions!
Number of reviews per page
20
40