Staying at Urban Inn is a good choice when you are visiting Innsbruck.
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Urban Inn
Service Apartment
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9.0
/10
Exceptional
289 reviews
What Guests Say About Their Stay
Fanny
10.0
/ 10
Un hébergement où on se sent comme à la maison. Incroyablement bien situé pour faire tout : old town, downtown, gare centrale, bus vers les Alpes. Tout!!
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Steven
10.0
/ 10
Great location close-ish to both the train station and old town, with a cozy local feel. Great restaurant options nearby.
Gloria
10.0
/ 10
Self check-in and checkout. Very spacious room for family of 4 with teenagers. Useful fully stocked kitchenette with microwave and fridge. AC was a lifesaver during the heat wave. Overall great experience
In the Area
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Mentlgasse 4, Innsbruck, Innsbruck Stadt, Tirol, Austria, 6020
Main Facilities
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This accommodation offers:
Ski
Luggage storage
Bicycle storage
What's around Urban Inn
Mentlgasse 4, Innsbruck, Innsbruck Stadt, Tirol, Austria, 6020
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Discover More About Urban Inn
General
Near Seegrube Cable Car
Location
With a stay at Urban Inn in Innsbruck (Wilten), you'll be within a 15-minute walk of Innsbruck Old Town Christmas Market and Golden Roof. This ski aparthotel is 1.2 mi (2 km) from Hofburg and 1.4 mi (2.2 km) from Bergisel Ski Jump.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Triumphal Arch - 0.4 km / 0.3 mi
Maria Theresa Street - 0.5 km / 0.3 mi
Casino Innsbruck - 0.5 km / 0.3 mi
Alpenverein-Museum - 0.6 km / 0.4 mi
Wilten Basilica - 0.8 km / 0.5 mi
Anna's Column - 0.8 km / 0.5 mi
Kaufhaus Tyrol - 0.8 km / 0.5 mi
Rathaus Galerien Shopping Centre - 0.8 km / 0.5 mi
Tyrolean Provincial Museum - 0.9 km / 0.6 mi
City Tower - 1.1 km / 0.7 mi
Landeskrankenhaus - University Clinics Innsbruck - 1.1 km / 0.7 mi
Helbling House - 1.1 km / 0.7 mi
Innsbruck Old Town Christmas Market - 1.1 km / 0.7 mi
Golden Roof - 1.1 km / 0.7 mi
Sillpark Shopping Center - 1.2 km / 0.7 mi
The nearest major airport is Kranebitten Airport (INN) - 4.5 km / 2.8 mi
Facilities
Make use of convenient amenities such as complimentary wireless internet access, shopping on site, and bike storage.
Business Facilities
Guests will find features like a virtual front desk.
Dining
Grab a bite from the grocery/convenience store serving guests of Urban Inn.
Rooms
Make yourself at home in one of the 10 individually decorated guestrooms, featuring kitchens with refrigerators and stovetops. Complimentary wireless internet access is available to keep you connected. Conveniences include desks and microwaves.
All facilities in Urban Inn
Facility
- Ski
Entertainment Facility
Fitness Center
Common Space
Lobby
Exterior
Transportation
- Bicycle storage
Connectivity
- Free WiFi
Public Facilities
- Parking
- Smoke-free area
Hotel Services
- Luggage storage
Nearby Facilities
- Shops
- Grocery
Sports and Recreations
- Ski
Accommodation Policy & General Information in Urban Inn
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher and a first aid kit
Pets
Pets Allowed
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General Information
Popular Facilities | |
Check-In / Check-Out Time | From 15:00 - to 11:00 |
Available rooms at Urban Inn | 10 |
Number of floors in Urban Inn | 2 |
Another facilities in Urban Inn | Bicycle storage, Free WiFi, Parking, Smoke-free area, Luggage storage |
Frequently asked questions about Urban Inn
What is normal check-in & check-out time at Urban Inn?
The standard check-in time at Urban Inn is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of Urban Inn?
Urban Inn has a 3.0-star rating.
How many floors does Urban Inn have?
Urban Inn has 2.
How many rooms are available at Urban Inn?
Urban Inn has 10.
Does Urban Inn have parking?
Yes, Urban Inn does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.
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Urban Inn reviews and ratings
Overall Ratings & Reviews Urban Inn
Other sources (289)
9.0
Exceptional
From 289 reviews
Cleanliness
9.4
Room Comfort
8.6
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Traveller Reviews Urban Inn
Number of reviews per page
20
40
Top reviews
Fanny
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Un hébergement où on se sent comme à la maison. Incroyablement bien situé pour faire tout : old town, downtown, gare centrale, bus vers les Alpes. Tout!!
Steven
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great location close-ish to both the train station and old town, with a cozy local feel. Great restaurant options nearby.
Colton
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Stayed here for one night. Room was spacious, new, and fairly clean. However, when we booked this property on Expedia it was unclear that this hotel does not have any reception or staff on site. It was not clearly listed in the description. Also some of the images used made it appear that there were amenities at the hotel which were not present. Online check in is not ideal when traveling and not often checking emails or messages. I went back and checked the description and a “virtual reception” is noted but it was not made clear. All public areas smelled heavily of cigarette smoke. The bedding was quite uncomfortable and we both found it to be very itchy even though we have no allergies.
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Anne
Friends and family Family
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Great location, v near main station. Maybe not the best place for older people. No elevator. Lots of stairs. In apartment there are 2 steps. Need to be aware of them if you are going to the bathroom at night. Ran out of toilet paper😩
Cooking facilities good. Air conditioning fine. Clean. Bed was only about a foot of the ground. Communication was v good.
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Shannon
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The ac was in a small room as you enter but cut off from the large room with the beds for my family and I so it was very warm in this heatwave. Beds were nice. Ac worked well if we had been able to keep the door open to our side. The person sleeping in the entrance slept very well. Great location for walking to the old center area. Id go again but not in sweltering heat
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Leslie
Friends and family Family
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Room was clean. Very bare and other “beds” beside main bed were hard couches they laid bedding on.
Bar adjacent was nice.
Gloria
Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Self check-in and checkout. Very spacious room for family of 4 with teenagers. Useful fully stocked kitchenette with microwave and fridge. AC was a lifesaver during the heat wave. Overall great experience
clint
Friends and family Family
4.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
The check-in experience was a challenge. The person that answered their urgent assistance line was difficult to communicate with. The beds were flat on the floor and the bathroom door would not open fully because of would hit the bed frame. Would not stay again.
Elisabeth
with Partner
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
A lovely room with a small but well equipped room. The Urban In. Was well placed between the station and old town. The hosts were very helpful.
Abby
with Friends
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Very clean unit and had great AC, especially with a heat wave during my time there.
Ginette
with Partner
2.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
the bed is bad
the place not very clean to expensive for the
room
Jennie
with Partner
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The apartment was charming, beautifully refurbished. The location was prime, many places to dine, and easily walkable from the train station. Everything worked just fine. Two things downgraded the score from perfect. 1. (on me) we have several pieces of luggage, one extremely heavy, we are seniors, and there is no elevator. I forget that in Europe first floor does not mean ground floor. So factor that in. And 2. During an exchange with a rude cab driver, my checkin/checkout instructions got lost in the nethers of my phone. Staff was quick to respond with help checking in. But despite several requests for them to resend the information, which had many helpful tips as well as possibly checkout instructions, I never got a response. So I hope we checked out appropriately.
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Christine
Friends and family Family
10.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Great location. 7 minute walk to the train station. Shopping and sights close by.
Yvette
Family
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Clean inexpensive and convenient. The kitchenette was also very convenient.
Anton
Friends and family with Friends
10.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
Great spacious room - we didn’t ski but definitely well equipped for those looking to do so
Joanna
Friends and family Family
10.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
Quiet, clean, central. Great stay
Susanna
Friends and family Family
10.0
/10
Reviewed 40 week(s) ago
Hotels.com verified review
Beautiful building spacious spotless great location
Adam
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Highly accommodating to our early arrival. The room was nice and tidy and well equipped for our needs. Wonderful spot!
Charles
Leisure Family
2.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
There is no cool bar with wonderful views. We compared the hotel to staying in a youth hostel for frat boys wanting to crash and ski. We were on the third floor, no elevator, no checkin person. We had to call some mgr to figure out how to get our key. I don't know where that cool picture was taken, we never found it, but this hotel doesn't have it. Fake advertising!! We left early and ate our last night.
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David
4.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Check-in emails were confusing, and actual check-in details (pin number for room key) only arrived just before 5pm. We were extremely lucky there was a helpful cleaner on site, who helped make contact with the management to get access to the key.
All emails say that they are available 24/7 for questions, but virtual support agents were very slow to respond.
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Number of reviews per page
20
40
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