ibis Brussels Centre Châtelain

Only stayed briefly overnight. Had dinner in the Indian restaurant opposite, which doesn't look great but food and service very good. Room modern and basic but had everything we needed - comfortable bed, nice bathroom.

L'HôtelIbis Chatellain est absolument à recommander dans cette catégorie. Propre et soigné, sanitaires modernes, buffet petit déjeuner avec vrai jus frais, spacieux et bel espace petit déjeuner avec vue sur grand jardin avec verdure. Seul point faible: l'uniforme très vieux et peu soigné de toute l'équipe d'accueil!

I was here for only 2 nights so it was perfect. 1. The lobby is clean and inviting, check in was fast and reception staff are kind and helpful. 2. On my first night, the toilet flush wasn’t functioning and the water kept running. The receptionist immediately came over and fixed it. She must have been an engineer in her past life as she knew exactly what to do! I didn’t get her name (short hair and glasses), she was excellent. 3. The location is close to good restaurants (Green Burger, Feta, Kafei and Poh Thai) and a Carrefour express and also walkable to other neighborhoods. 4. The bed was very comfortable and there’s a kettle to make tea.

Room too small with one window. No refrigerator. Friendly staff.

Very clean, friendly service, small rooms, nice and modern restroom.

Well.situated, with very nice staff. The only issue was a lack of tea/coffee in our room, but this was supplied on request. Clean and comfortable. Would definitely return.

Great stay

Property is in a quiet area with lots of dining options and transportation links. The room was clean and the check-in really fast. After check-out there is a possibility for free luggage storage. What I didn't like this time is that there were no hand towels provided. Maybe they stopped providing those as in previous stays I remember there were some in my room.

Very helpful staff and clean hotel. Merci!!

Nice neighbourhood, walking distance (20 min) to city center.

I stayed for during a business trip and had pleasure to stay. Breakfast buffet was quite rich and personal were very friendly.

Everything very good except beds and pillows where on earth did you buy these

The hotel was very clean. Staff were very friendly and helpful. I will stay there again and recommend friends.

Room was clean however very small. Breakfast was very small and limited options. Didn’t really cater for any dietary needs.

The hotel is at a very busy road which is very loud but in the centre. Also, the hotel advertises their unique service with offering adapters only to send you then to the next door shop where you have to pay for them. Also, no coffee bags, just tea which is not even replaced once you use one.

It was a great option for a quiet stay in Brussels. There were no noticeable sounds from other guests and the staff was friendly and attentive.

The place is in a quiet area. There are many excellent dining options in this neighborhood. The rooms themselves are small, but very well kept and clean. The staff was friendly and attentive during my stay.

I was in town with my colleagues from Canada for a customer visit. We rented three rooms for a week. The people at the front desk are wonderful! They are super cheerful and helpful. The restobar is clean and the open policy worked well to meet with my team and collaborate with our laptops and drinks. The rooms were clean and well appointed and somehow the beds were super comfortable! I don't know how they accomplished that with the minimalist structure of the bed! These rooms are Tokyo small - TINY! But they are functional and have nice bathrooms and showers. I believe the rooms on the other side of the hall are more spacious. (There's a tip for you! Ask to be on the same side as the elevator.) At the time we were staying at the hotel (COVID) they frequently only had one person working. They covered serving drinks and food, checking people in, and taking care of all customer concerns. This sometimes left us and others waiting some time for assistance and really isn't fair to the sole employee. If you're looking for a nice clean and safe space to close your eyes at night, this is a great choice.

The staff were brilliant- very friendly and helpful. We really enjoyed our stay.

The actual hotel was superb the outside bar was also superb , but the size of the room was farsical , the room would have suited one person at a push but definitely not two , you had to climb over to get out of the bed