Protea Hotel by Marriott Gaborone Masa Square

Hotels
8.2
/10
Very Good
360 reviews

What Guests Say About Their Stay

Nader
10.0
/ 10
Every thing was great. One issue with the music played by the clubs. Too loud.
Timothy
10.0
/ 10
This was my second time staying at Protea. It's a very clean and nice hotel. The rooms are very comfortable and quiet at night for some good rest. The only issue I had was with the breakfast. I told the staff person I would pay at checkout and within five minutes of me getting to my room she's calling me saying the system was down and if she could come and collect the payment at that time. I thought that was in poor taste because I still could've paid at checkout some four hours later. When I asked at the front desk if the systems were back up the person looked at me surprised and said oh yes, and I asked how long were they down, and she said oh just like an hour. I just don't believe that whole story. I think the lady at the breakfast area, wanted to get the payment thinking I would skip out on the bill, even though she asked me if I wanted to pay later. Anyway, I thought the whole thing was in poor taste, including waiting outside my room to make sure the payment went through. Overall it was a good one night stay.
Timtohy
10.0
/ 10
I had an excellent stay at Protea hotel. It was very comfortable and pleasant. The breakfast in the morning was very good. The room was very clean with a very comfortable bed. It was quiet at night so I was able to get some great sleep. The whole staff were awesome, extremely helpful and courteous.
In the Area
See Map
Western Commercial Rd, Plot 54353, New CBD, Gaborone, Botswana, 00000

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Protea Hotel by Marriott Gaborone Masa Square is a good choice when you are visiting Gaborone. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Protea Hotel by Marriott Gaborone Masa Square

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Western Commercial Rd, Plot 54353, New CBD, Gaborone, Botswana, 00000
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Discover More About Protea Hotel by Marriott Gaborone Masa Square

Location


Staying at Protea Hotel by Marriott Gaborone Masa Square is a good choice when you are visiting Gaborone.

About Protea Hotel by Marriott Gaborone Masa Square

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Protea Hotel by Marriott Gaborone Masa Square exclusively for you.

Get precious and unforgettable moment during your stay at Protea Hotel by Marriott Gaborone Masa Square.

All facilities in Protea Hotel by Marriott Gaborone Masa Square

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Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Transportation

  • Limo or town car service
  • Bus/truck parking
  • Shopping center shuttle (surcharge)
  • Airport transfer
  • Area shuttle with surcharge
  • Valet parking

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Things to Do

  • Beach umbrella
  • Outdoor pool
  • Barbecue
  • Garden
  • Pool sun loungers

Business Facilities

  • Conference center
  • Meeting rooms
  • Business center
  • Conference rooms
  • Computer station

General

  • Parking
  • Rooftop terrace
  • Reception hall
  • Terrace

Food and Drinks

  • Bar
  • Poolside bar
  • Snack bar

Connectivity

  • LAN Internet
  • Free WiFi

Nearby Facilities

  • Souvenir shop
  • ATM/Banking

Kids and Pets

  • Babysitting with surcharge

In-room Facilities

  • TV

Accommodation Policy & General Information in Protea Hotel by Marriott Gaborone Masa Square

Important Note
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

This property offers transfers from the airport. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 11:00
Available rooms at Protea Hotel by Marriott Gaborone Masa Square
182
Number of floors in Protea Hotel by Marriott Gaborone Masa Square
7
Another facilities in Protea Hotel by Marriott Gaborone Masa Square
Laundry service, Tours, Multilingual staff, Express check-in, Newspaper in lobby

Frequently asked questions about Protea Hotel by Marriott Gaborone Masa Square

What are available facilities at Protea Hotel by Marriott Gaborone Masa Square?
There are top facilites at Protea Hotel by Marriott Gaborone Masa Square such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Protea Hotel by Marriott Gaborone Masa Square?
The standard check-in time at Protea Hotel by Marriott Gaborone Masa Square is starting from From 15:00 while the latest check-out time is at Before 11:00

More Reviews from Other Guests in Protea Hotel by Marriott Gaborone Masa Square

8.2
Very Good
From 360 reviews
Cleanliness

8.6

Room Comfort

8.6

Location

9.4

Service and Facilites

8.4

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Traveller Reviews Protea Hotel by Marriott Gaborone Masa Square

Number of reviews per page
20
40
Top reviews
Karen
icon-Business Family
Business Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Good service
Kathleen
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I absolutely loved the staff at this hotel. My AC wasn’t working in my first room on arrival, but they changed my room and gave me an upgraded room/suite. Things may not always go right, but they corrected it immediately. I look out for these little things. Thanks to the entire team here.
Verified traveler
6.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

A nice hotel, and seemed like a good location. Staff were friendly and helpful, and the breakfast was very good. This hotel has a very nice gym and rooftop pool & bar. However, the room could do with some modernisation and certainly some maintenance. The fitures in the bathroom were all loose; the shower was not great and the shower door did nothing to stop the bathroom floor from getting soaked. The AC unit seemed to be occasionally spewing bits of dirt out and then stopped during the night, making the room unbearably hot. Some of the plugs didnt work, and wwee a bit old-fashioned- i would expext a hotel of this supposed quality to have USB charging sockets. If we'd been staying longer I would definitely have asked to move rooms. It is a pity the condition was so run down as the rest of the hotel seemed nice and the staff were very welcoming.
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Mokgome
2.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The hotel is not well maintained. Walls are dirty and fixtures old and tired. The couch on the tv room was dirty and worn out. Service very slow. You order room service food they bring food in two hours. We didn’t have bath towels and requested these the whole morning
Jason
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great check in and excellent staff
Stella
icon-Business
Business
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The hotel is old and under disrepair. My shower head snapped off and sprayed my Afro with a gush of water. The restaurants are hot and it seems like they don’t have a solution for the heat! The facility has very loud parties. Obnoxiously loud events lasting until late
Trevor
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Efficient and friendly. Great room.
Nader
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Every thing was great. One issue with the music played by the clubs. Too loud.
Timothy
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

This was my second time staying at Protea. It's a very clean and nice hotel. The rooms are very comfortable and quiet at night for some good rest. The only issue I had was with the breakfast. I told the staff person I would pay at checkout and within five minutes of me getting to my room she's calling me saying the system was down and if she could come and collect the payment at that time. I thought that was in poor taste because I still could've paid at checkout some four hours later. When I asked at the front desk if the systems were back up the person looked at me surprised and said oh yes, and I asked how long were they down, and she said oh just like an hour. I just don't believe that whole story. I think the lady at the breakfast area, wanted to get the payment thinking I would skip out on the bill, even though she asked me if I wanted to pay later. Anyway, I thought the whole thing was in poor taste, including waiting outside my room to make sure the payment went through. Overall it was a good one night stay.
Read More
Timtohy
10.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

I had an excellent stay at Protea hotel. It was very comfortable and pleasant. The breakfast in the morning was very good. The room was very clean with a very comfortable bed. It was quiet at night so I was able to get some great sleep. The whole staff were awesome, extremely helpful and courteous.
Tobin
icon-Business
Business
6.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Decent hotel, but very hard to contact if you need to make a reservation or get in touch with them for any reason.
Manojkumar
icon-Business
Business
6.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

The rooms looks tired. The furniture in the room is worn out. Was informed to let the water run from the tap for 10 minutes before you can get hot water. What a waste of water. The one lift floor selection button was not functioning. I have stayed here a few times.
David E. G.
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Excellent service and easy parking
Godfrey
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

the stay was great , I was there for three days and on the second day the cleaner forgot to put towels in my room
Vikas
icon-Business
Business
8.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

Good location
Fitzroy
8.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Staff and breakfast. Did not like the carpet on the floor.
Umberto
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Stayed there before. I like the hotel
Umberto
icon-Business and Leisure with Friends
Business and Leisure with Friends
8.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Second time that I have stayed there. Price could be a little better
Hooshang
8.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

Hotel condition need to upgrade.
Wazha
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

The hotel
Number of reviews per page
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.