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Protea Hotel by Marriott Gaborone Masa Square
Hotels
8.2
/10
Very Good
362 reviews
What Guests Say About Their Stay
BRENDA
10.0
/ 10
The staff was great during my stay. Always smiling and willing to help.
The food was very good quality and tasty.
The breakfast which was included had some variation, but being a person who loves breakfast, it checked all of my boxes. The staff would see me coming and start my eggs and cooking my bacon crispy.
The location was great, five minutes to Field mall and ten minutes to to the Three Chiefs Monument.I could go on and on about the location, but the area is very safe.
Nader
10.0
/ 10
Every thing was great. One issue with the music played by the clubs. Too loud.
Timothy
10.0
/ 10
This was my second time staying at Protea. It's a very clean and nice hotel. The rooms are very comfortable and quiet at night for some good rest. The only issue I had was with the breakfast. I told the staff person I would pay at checkout and within five minutes of me getting to my room she's calling me saying the system was down and if she could come and collect the payment at that time. I thought that was in poor taste because I still could've paid at checkout some four hours later. When I asked at the front desk if the systems were back up the person looked at me surprised and said oh yes, and I asked how long were they down, and she said oh just like an hour. I just don't believe that whole story. I think the lady at the breakfast area, wanted to get the payment thinking I would skip out on the bill, even though she asked me if I wanted to pay later. Anyway, I thought the whole thing was in poor taste, including waiting outside my room to make sure the payment went through. Overall it was a good one night stay.
In the Area
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Western Commercial Rd, Plot 54353, New CBD, Gaborone, Botswana, 00000
Main Facilities
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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Available Room Types in Protea Hotel by Marriott Gaborone Masa Square
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What's around Protea Hotel by Marriott Gaborone Masa Square
Western Commercial Rd, Plot 54353, New CBD, Gaborone, Botswana, 00000
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Discover More About Protea Hotel by Marriott Gaborone Masa Square
General
Near Three Dikgosi Monument
Location
A stay at Protea Hotel by Marriott Gaborone Masa Square places you in the heart of Gaborone, within a 15-minute walk of ISKCON Gaborone and Three Dikgosi Monument. This family-friendly hotel is 1.6 mi (2.5 km) from Gaborone Government Enclave and 1.9 mi (3.1 km) from National Museum.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
ISKCON Gaborone - 0.8 km / 0.5 mi
Three Dikgosi Monument - 1.1 km / 0.7 mi
Gaborone Government Enclave - 1.7 km / 1.1 mi
National Museum - 2.5 km / 1.6 mi
Serondela Reserve - 3.1 km / 1.9 mi
Nogatsaa and Tchinga - 3.1 km / 1.9 mi
Somarelang Tikologo - 3.3 km / 2.1 mi
University of Botswana - 3.9 km / 2.4 mi
Botswana National Stadium - 4.1 km / 2.5 mi
Game City Mall - 4.7 km / 2.9 mi
River Walk Mall - 5.2 km / 3.2 mi
Thapong Visual Arts Centre - 5.6 km / 3.5 mi
Gaborone Natural History Museum - 6.1 km / 3.8 mi
National Botanical Garden - 6.6 km / 4.1 mi
Gaborone Game Reserve - 6.6 km / 4.1 mi
The preferred airport for Protea Hotel by Marriott Gaborone Masa Square is Gaborone (GBE-Sir Seretse Khama Intl.) - 14.4 km / 8.9 mi
Facilities
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Business Facilities
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Dining
For lunch or dinner, stop by Don Carlos, a restaurant that specializes in Mediterranean cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink from the bar/lounge or one of the 2 poolside bars.
Rooms
Make yourself at home in one of the 182 guestrooms featuring refrigerators and flat-screen televisions. Your memory foam bed comes with Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
All facilities in Protea Hotel by Marriott Gaborone Masa Square
Bar, Cafe and Lounge
Swimming Pool
Functional Hall
Common Space
Lobby
Hotel Services
- Laundry service
- Multilingual staff
- Express check-in
- Newspaper in lobby
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Business Facilities
- Conference center
- Business facilities
- Meeting rooms
- Business facilities
- Conference rooms
- Computer station
- Business center
Transportation
- Limo or town car service
- Bus/truck parking
- Shopping center shuttle
- Airport transfer
- Area shuttle
- Valet parking
Things to Do
- Barbecue
- TV lounge
- Garden
- Pool sun loungers
General
- Rooftop terrace
- Reception hall
- Parking
- Terrace
Accessibilty
- Accessible parking
- Accessible bathroom
- Accessible path of travel
Public Facilities
- Elevator
- Smoke-free area
- Safety deposit box
Food and Drinks
- Vegetarian meal
- Snack bar
Connectivity
- LAN Internet
- Free WiFi
Nearby Facilities
- Gift shop
- ATM/Banking
Kids and Pets
- Babysitting
Accommodation Policy & General Information in Protea Hotel by Marriott Gaborone Masa Square
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Pets
Service Animals Allowed
Additional Policy
Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott), No cribs (infant beds) available, No rollaway/extra beds available, Parking height restrictions apply
General Information
Popular Facilities | Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 11:00 |
Available rooms at Protea Hotel by Marriott Gaborone Masa Square | 182 |
Number of floors in Protea Hotel by Marriott Gaborone Masa Square | 7 |
Another facilities in Protea Hotel by Marriott Gaborone Masa Square | Laundry service, Multilingual staff, Express check-in, Newspaper in lobby, Wedding service |
Frequently asked question in Protea Hotel by Marriott Gaborone Masa Square
What are available facilities at Protea Hotel by Marriott Gaborone Masa Square?
There are top facilites at Protea Hotel by Marriott Gaborone Masa Square such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Protea Hotel by Marriott Gaborone Masa Square?
The standard check-in time at Protea Hotel by Marriott Gaborone Masa Square is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
How many stars does Protea Hotel by Marriott Gaborone Masa Square have?
Protea Hotel by Marriott Gaborone Masa Square is a 4.0-star hotel.
How many floors does Protea Hotel by Marriott Gaborone Masa Square have?
Protea Hotel by Marriott Gaborone Masa Square has 7 floors.
How many rooms does Protea Hotel by Marriott Gaborone Masa Square have?
Protea Hotel by Marriott Gaborone Masa Square has 182 rooms in total.
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More Reviews from Other Guests in Protea Hotel by Marriott Gaborone Masa Square
Overall Ratings & Reviews Protea Hotel by Marriott Gaborone Masa Square
Other sources (362)
8.2
Very Good
From 362 reviews
Cleanliness
8.6
Room Comfort
8.6
Location
9.4
Service and Facilites
8.4
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Traveler Reviews Protea Hotel by Marriott Gaborone Masa Square
Number of reviews per page
20
40
Top reviews
Verified traveler
Business
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Room is full of cockroaches. Breakfast not included in the rate while it want explained at booking time. Breakfast quality very very low for the money charged for it. Expedia is also blamed for no transparent rates.
Glen
Business
6.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Room AC, though running steadily, never went below 22. Room over all spartan. Food decent
Albert
Business
6.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
Maintenance is falling behind. Several items in my room broken, dirty, worn and not timely repaired. No hot water im the entire hotel on one of the days. Cockroaches in my room. Restaurants around hotel have closed down leaving no other dining options unless you have a car.
Diana
10.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Superb service and kind staff.
BRENDA
Leisure
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
The staff was great during my stay. Always smiling and willing to help.
The food was very good quality and tasty.
The breakfast which was included had some variation, but being a person who loves breakfast, it checked all of my boxes. The staff would see me coming and start my eggs and cooking my bacon crispy.
The location was great, five minutes to Field mall and ten minutes to to the Three Chiefs Monument.I could go on and on about the location, but the area is very safe.
Read More
Karen
Business Family
10.0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
Good service
Kathleen
8.0
/10
Reviewed 71 week(s) ago
Expedia Group verified review
I absolutely loved the staff at this hotel. My AC wasn’t working in my first room on arrival, but they changed my room and gave me an upgraded room/suite.
Things may not always go right, but they corrected it immediately.
I look out for these little things.
Thanks to the entire team here.
Verified traveler
with Partner
6.0
/10
Reviewed 72 week(s) ago
Hotels.com verified review
A nice hotel, and seemed like a good location. Staff were friendly and helpful, and the breakfast was very good. This hotel has a very nice gym and rooftop pool & bar.
However, the room could do with some modernisation and certainly some maintenance. The fitures in the bathroom were all loose; the shower was not great and the shower door did nothing to stop the bathroom floor from getting soaked. The AC unit seemed to be occasionally spewing bits of dirt out and then stopped during the night, making the room unbearably hot. Some of the plugs didnt work, and wwee a bit old-fashioned- i would expext a hotel of this supposed quality to have USB charging sockets.
If we'd been staying longer I would definitely have asked to move rooms. It is a pity the condition was so run down as the rest of the hotel seemed nice and the staff were very welcoming.
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Mokgome
with Partner
2.0
/10
Reviewed 73 week(s) ago
Hotels.com verified review
The hotel is not well maintained. Walls are dirty and fixtures old and tired. The couch on the tv room was dirty and worn out. Service very slow. You order room service food they bring food in two hours. We didn’t have bath towels and requested these the whole morning
Jason
8.0
/10
Reviewed 73 week(s) ago
Expedia Group verified review
Great check in and excellent staff
Stella
Business
4.0
/10
Reviewed 74 week(s) ago
Expedia Group verified review
The hotel is old and under disrepair. My shower head snapped off and sprayed my Afro with a gush of water. The restaurants are hot and it seems like they don’t have a solution for the heat!
The facility has very loud parties. Obnoxiously loud events lasting until late
Trevor
10.0
/10
Reviewed 77 week(s) ago
Expedia Group verified review
Efficient and friendly. Great room.
Nader
10.0
/10
Reviewed 103 week(s) ago
Expedia Group verified review
Every thing was great. One issue with the music played by the clubs. Too loud.
Timothy
10.0
/10
Reviewed 104 week(s) ago
Hotels.com verified review
This was my second time staying at Protea. It's a very clean and nice hotel. The rooms are very comfortable and quiet at night for some good rest. The only issue I had was with the breakfast. I told the staff person I would pay at checkout and within five minutes of me getting to my room she's calling me saying the system was down and if she could come and collect the payment at that time. I thought that was in poor taste because I still could've paid at checkout some four hours later. When I asked at the front desk if the systems were back up the person looked at me surprised and said oh yes, and I asked how long were they down, and she said oh just like an hour. I just don't believe that whole story. I think the lady at the breakfast area, wanted to get the payment thinking I would skip out on the bill, even though she asked me if I wanted to pay later. Anyway, I thought the whole thing was in poor taste, including waiting outside my room to make sure the payment went through. Overall it was a good one night stay.
Read More
Timtohy
10.0
/10
Reviewed 116 week(s) ago
Hotels.com verified review
I had an excellent stay at Protea hotel. It was very comfortable and pleasant. The breakfast in the morning was very good. The room was very clean with a very comfortable bed. It was quiet at night so I was able to get some great sleep. The whole staff were awesome, extremely helpful and courteous.
Tobin
Business
6.0
/10
Reviewed 118 week(s) ago
Hotels.com verified review
Decent hotel, but very hard to contact if you need to make a reservation or get in touch with them for any reason.
Manojkumar
Business
6.0
/10
Reviewed 120 week(s) ago
Hotels.com verified review
The rooms looks tired. The furniture in the room is worn out. Was informed to let the water run from the tap for 10 minutes before you can get hot water. What a waste of water. The one lift floor selection button was not functioning. I have stayed here a few times.
David E. G.
Leisure with Friends
10.0
/10
Reviewed 142 week(s) ago
Expedia Group verified review
Excellent service and easy parking
Godfrey
Friends and Family with Friends
8.0
/10
Reviewed 149 week(s) ago
Hotels.com verified review
the stay was great , I was there for three days and on the second day the cleaner forgot to put towels in my room
Vikas
Business
8.0
/10
Reviewed 149 week(s) ago
Expedia Group verified review
Good location
Number of reviews per page
20
40
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