Oceano Copacabana Hotel

Very dated and run down hotel with mold growing on many surfaces and a bed mattress sinking and leaning due to use. Elevators buttons often didn’t work and would often result in randomly stopping at incorrect floors.

The hotel was not clean, in major disrepair, elevator did not function most of the time. When it did it was demon possessed and would not go to the correct floor. Our room was not clean, ball of hair left in the shower, floors dirty, night staff was rude, especially the english speaking man with black glasses, would not let a friend of ours visit us in our room because he has something against him. The safe in our room did not work so there was not secure place to keep valuables, air conditioner made a lot of noise, breakfast was ok, eggs always runny and room temp, TV did not work in the room had to wait for it to be fixed, no hot water for three days in the shower during our stay, WIFI what a nightmare did not work 90% of the time. You had to stand at the door of the room to get a strong enough signal.

No limpiaban la pieza ni cambiaban las toallas. Para el desayuno siempre faltaban cosas: cucharas,café,leche, jugo,etc.etc. Siempre había que pedir algo. Cobraban por pedir agua caliente Siempre un ascensor estaba roto y demoraba mucho el tránsito. Caja de seguridad rota. Impresentables

The location is great, half a block from the beach. The staff is very helpful. The hotel feels secure. The AC unit was making noise but in some ways I got used to it and helped me sleep. It was not a big deal. I was on vacation so I enjoyed every single day in the city not matter the circumstances. The roof top view is really nice, very relaxing.

***Avoid at all costs*** -Filthy Hotel -Strong smell of feces -Broken elevator -Cold hot tub -Cockroach’s in the bathroom. Not suitable for human habitation!!!!!!

Reasonable room, very good for the price.

The property is conveniently located. The rooms need to be refurbished. The fridge was rusted, the shower dripped. The air conditioner was from last century and loud

Only stayed a few hours for a shower. Service ok. Dated rooms and ok ac. Old towels. Otherwise good for a short stay

Great location, good staff, 24 hrs entrance, old decor, hot water, comes with breakfast, nice rooftop swimming pool n jacuzzi. Things that I would change, the bed comforter to white and cook the scrambled eggs a little more well done.

On Expedia, under "Highlights" they listed, TV, AC, Daily housekeeping, Private bathroom, Safe, etc. When I ask them for the code to use the safe, they want me to pay a fee. I told them that they highlighted it. Their response was, yeah we have it, but if you want to use it you have to pay. This is ridiculous, do I have to pay to use the bathroom too? BTW there was no housekeeping 3 days. I got an email from Expedia about the situation. Then, magically the hotel want to clean my room. I didn't ask about, but I think that Expedia team got involved, that was the reason why I got the room cleaning. Anyway, assume they will charge for everything unless they say that it is free ........

Is good for one night stay needed of lot of updates even the a/c had cracks between the wall

Great

Only spent 2 nights.. The good first.. Hotel is on a side street to the beach.. And right next to a park also.. Staff was great.. Breakfast was decent.. Instant Hot water with really good pressure.. Sheets and room was clean.. They give you a discount coupon for a restaurant around block that is a buffet.. It was also good.. But the Rodizio across the street from it was superb.. Easy walk to beach.. And Uber, taxi, and rental bikes are easier to get out front.. Also.. The roof area is amazing view with nice little pool area and hot tub (wasnt hot) there is also a sauna that is really hot. The bad parts.. My room had electric issue.. lamps by bed and 4 of the over head lights did not work.. There is an extra cost to use the safe.. A/C is a window style unit in the wall and buzzed a bit loudly.. This is an older hotel and in truth was expected, so i can not complain to much cause the price was right for it.. Plenty of pubs, and restaurants within walking to check out..

Stay away from this hotel - unfriendly staff, bed bugs, basic amenities missing, ridiculous breakfast - have travelled to over 100 cities around the world….worst hotel experience by far!….Thank god I’m back in Toronto!….Opa!!

HORRIBLE HOTEL! bad customer service from reception (they charged an extra charge when I already paid everything to Expedia!) the hotel is very old, dark in the hallways, dirty towels. The only thing that is okay is the fact that is close to the beach, but the hotel itself is horrible.

I dont like

Lovely people work at Hotel Oceano but the facilities are not well looked after and in desperate need of a renovation. We had a terrible experience starting with a delayed check in and followed by a room covered in sand. Never did get properly cleaned. The pool has an overwhelming smell of urine. The bathrooms in the lobby are a disaster requiring one to hold their breath and pray. The elevators have a mind of their own and no safety precautions allowing them to close, for example on our 3 year old scaring her half to death. The continental breakfast is OK but the same 1 star rating as the hotel. The internet is a joke and doesn’t work. However the staff seems not surprised and tried to gaslight the user into believing there is no problem. The electricity saving measures are both ineffective and compromise safety by ensuring the halls are dark. The air conditioner cools the room after several hours but cannot be left on when not in the room, it is also insanely loud. In summary, stay away.

The hotel was okay, probably a little bit older. Although, I enjoyed breakfast with a lot of options of food and the staff was very friendly and helpful with everything I needed! If you are not looking for anything fancy I would definitely recommend.

Location and friendly staff

Muito bom! Excelente acomodação, e atendimento muito próximo da Praia de Copacabana