Comfort Inn Pickering

Very comfortable!

The staff was amazing and helpful. Wished I didnt have a hole in the bathroom roof though.

Great stay. Good service. Clean room.

The personnel were very friendly and helpful. The room was tremendous- clean and well stocked. Thank you.

Yes parking was good

Check in was great!

The hotel and room was VERY outdated.

Clean. Courteous staff.

I am so disappointed. I paid for a room on the second flood but it is occupied as homeless people. This should be advertised. I will never use Expedia again.

Room was clean, staff was amazing!

The double bed rooms were smaller not enough room between bed and furniture, the entire hotel needs renovation, heat was not working in one of the rooms, the rooms were suppose to non-smoking and it had a strong odor of smoke and rooms were also musty.

Yes, parking was very easy. I had a very comfortable stay at the Comfort Inn.

The staff and the room were excellent.

Great staff, clean rooms, location a little out of the way.

The room was clean and well organized. The staff on the reception was very helpful.

Frequently I stay here Some staff are nice and coooerative but some are just wrost and not mannerfull at all, example today I faced with Julia or Juliet with her senior. Senior worked in back office in front desk and Julia in front desk. Her behaviour was not good at all, My room was fully prepaid and for security deposit I requested cash because suddenly my credit card not worked those time for some technical issue. She didn’t accept and keep me waiting more than 2 hours in front desk. I requested her to accept cash deposit as security to allow me to check in and in few hours my credit card will be solve then I come front desk to proceed security deposit from my card but they denied and their attitude was completely unprofessional.

BLACK MOLD PLEASE read!!! the supervisor I dealt with who pretended to give me a full refund, she had no empathy nor care during this situation she pretended she couldn’t hear me on the phone so she could hang up, etc. They would pretend to transfer me and just hang up, laugh on the phone in the background etc. This was honestly one of the worst hotel experiences I’ve ever had. When I checked in, the first room they put me in reeked so strongly of cigarettes that it gave me an immediate headache. I told the staff, and they moved me to another room. The second room ended up being even worse. There was visible black mold around the window area and walls, the room smelled damp and dirty, and the air quality was so bad that I later started coughing up black residue. The room was clearly unsafe and completely unsanitary. When I reported the conditions, the staff initially agreed to give me a full refund because the room was uninhabitable. But afterward, they tried to pull a fast one by only refunding my future nights instead of the night I had to leave early due to the mold. They acknowledged the issue but then refused to follow through on the full refund they promised. On top of all of this, the staff were unbelievably unprofessional. They kept ignoring my phone calls, pretended to transfer me to a supervisor, and then hung up on me on purpose multiple times. At one point, a loud alarm was going off between 6 AM and 8 AM, and staff walked around slowly w

Everything as it should be

Everything is perfect, great experience

It was clean, cozy, safe, good breakfast.