Sheraton Centre Toronto Hotel

Hotels
8.8
/10
Very Good
2,231 reviews

What Guests Say About Their Stay

Christine

10.0
/ 10
Wonderful, helpful and efficient staff, top notch. Hotel has a great location and clean rooms.

Wenbo

10.0
/ 10
As a 4 stars hotel its very good especially the night city view and the club

Kees

10.0
/ 10
There was a large stain on the desk chair. The rest of the stay was excellent.
In the Area
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123 Queen St W, Toronto county, Ontario, Canada, M5H2M9

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Sheraton Centre Toronto Hotel is a hotel is located at Toronto. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sheraton Centre Toronto Hotel

123 Queen St W, Toronto county, Ontario, Canada, M5H2M9
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Discover More About Sheraton Centre Toronto Hotel

General


Near Four Seasons Centre

Location


With a stay at Sheraton Centre Toronto Hotel, you'll be centrally located in Toronto, steps from Nathan Phillips Square and within a 10-minute walk of CF Toronto Eaton Centre. This family-friendly hotel is 0.7 mi (1 km) from Ed Mirvish Theatre and 0.7 mi (1.1 km) from Metro Toronto Convention Centre.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

The Path - 0.1 km / 0.1 mi
PATH Underground Shopping Mall - 0.1 km / 0.1 mi
Osgoode Hall - 0.1 km / 0.1 mi
Four Seasons Centre - 0.1 km / 0.1 mi
Nathan Phillips Square - 0.1 km / 0.1 mi
Queen Street West - 0.3 km / 0.2 mi
Toronto City Hall - 0.4 km / 0.3 mi
Toronto-Dominion Centre - 0.4 km / 0.3 mi
CF Toronto Eaton Centre - 0.5 km / 0.3 mi
Downtown Yonge - 0.5 km / 0.3 mi
Elgin and Winter Garden Theatres - 0.5 km / 0.3 mi
Roy Thomson Hall - 0.7 km / 0.4 mi
Royal Alexandra Theatre - 0.7 km / 0.4 mi
Massey Hall - 0.7 km / 0.4 mi
Ed Mirvish Theatre - 0.7 km / 0.5 mi

The nearest airports are:
Billy Bishop Toronto City Airport (YTZ) - 3.4 km / 2.1 mi
Toronto Pearson Intl. Airport (YYZ) - 27.6 km / 17.2 mi

Facilities


Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities


Featured amenities include a business center, express check-in, and express check-out. Planning an event in Toronto? This hotel has 5383 square feet (500 square meters) of space consisting of conference space and 60 meeting rooms. A bus station shuttle is available for a surcharge.

Dining


Grab a bite at 43 Down, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 1372 air-conditioned rooms featuring iPod docking stations. Your pillowtop bed comes with down comforters. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

All facilities in Sheraton Centre Toronto Hotel

Bar, Cafe and Lounge Sheraton Centre Toronto Hotel
Bar, Cafe and Lounge
Swimming Pool Sheraton Centre Toronto Hotel
Swimming Pool
Entertainment Facility Sheraton Centre Toronto Hotel
Entertainment Facility
Fitness Center Sheraton Centre Toronto Hotel
Fitness Center
Functional Hall Sheraton Centre Toronto Hotel
Functional Hall

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Shops
  • TV lounge
  • Garden
  • Fitness center
  • Sauna
  • Pool sun loungers

Transportation

  • Bus/truck parking
  • Secure parking
  • Access to bus station
  • Valet parking

General

  • Banquet
  • Ballroom
  • Reception hall
  • Terrace

Public Facilities

  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Business facilities
  • Business facilities
  • Conference rooms
  • Computer station

Accessibilty

  • Wheelchair accessible
  • Disabled access friendly
  • Accessible path of travel

Nearby Facilities

  • Gift shop
  • Grocery
  • ATM/Banking

Food and Drinks

  • Vegetarian meal
  • Breakfast

Family-friendly Facilities

  • Kids club

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Sheraton Centre Toronto Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 05:30
Check-out:
Before 11:00

Pets

Limited Number Of Pets In Room

Additional Policy

Property does not require health documentation at check-in, Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott), Contactless check-out is available, LGBTQIA+ friendly, Parking height restrictions apply, Cashless transactions are available, Car recommended, Contactless check-in is available, Essential workers only - NO, Property does not offer onsite COVID-19 testing, Green Key Global
  • Fee for full breakfast: approximately CAD 5 to 30 for adults, and CAD 5 to 30 for children
  • Covered valet parking fee: CAD 73.45 per day (in/out privileges)
  • Pet fee: CAD 50 per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 05:30 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sheraton Centre Toronto Hotel
1372
Number of floors in Sheraton Centre Toronto Hotel
43
Another facilities in Sheraton Centre Toronto Hotel
Laundry service, Multilingual staff, Express check-in, Wedding service, Luggage storage

Frequently asked questions about Sheraton Centre Toronto Hotel

What are available facilities at Sheraton Centre Toronto Hotel?
There are top facilites at Sheraton Centre Toronto Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Centre Toronto Hotel?
The standard check-in time at Sheraton Centre Toronto Hotel is starting from 15:00 - 05:30 while the latest check-out time is at Before 11:00
Does Sheraton Centre Toronto Hotel provide breakfast?
Yes, Sheraton Centre Toronto Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sheraton Centre Toronto Hotel?
Sheraton Centre Toronto Hotel has a 4.0-star rating.
How many floors does Sheraton Centre Toronto Hotel have?
Sheraton Centre Toronto Hotel has 43.
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Sheraton Centre Toronto Hotel reviews and ratings

8.8
Very Good
From 2,227 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
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Traveller Reviews Sheraton Centre Toronto Hotel

Number of reviews per page
20
40
Top reviews
Divya
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Service wasn’t great. Usually for staying at a hotel like Sheraton, the service level and quality we expect is better. When we arrived, the place was absolute chaos due to a conference ending. We do understand that after hosting a big conference, it can get chaotic but there was no one directing anyone where to go. There was no information given to us about the hotel (pool, kids centre, gym, etc.)when checking-in. There was a QR code to make requests which kept taking us to the app. When we logged in, we couldn’t request anything since our reservation wasn’t made via their website but through Expedia. The towels we had weren’t clean and had stains on them. Calling in for room service either took too long or never showed up. Very disappointed in our stay at Sheraton.
Read More
Christine
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Wonderful, helpful and efficient staff, top notch. Hotel has a great location and clean rooms.
Paul
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff were amazing. Friendly, attentive and knowledgeable.
Wenbo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

As a 4 stars hotel its very good especially the night city view and the club
Kees
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

There was a large stain on the desk chair. The rest of the stay was excellent.
Roger
icon-Business Family
Business Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

always a great spot
Elizabeth
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff were courteous and the room was clean but the room was cold, especially the bathroom. It was a cold night but it should not have been as chilly as it was.
Russell
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was perfect and the staff were exceptional!
Mike
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Yes
Mehdi
icon-Business
Business
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Rude staff, and the lobby of the hotel is freezing …
Joseph
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great hotel in a very convenient location for restaurants, the Eaton Center, and events. The heated outdoor pool is awesome, even when it's -10 outside!
Aimee
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Excellent service! Water bottles in the room are a great touch.
Ellie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff are always outstanding!
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Excellent hotel!!
Morgaine
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff team was outstanding! Charles understood the assignment! He helped my colleagues and I to stitch multiple-booking stays seamlessly together without having to check out and then in again, and kept us in easy proximity to each other. He did this warmly and without making us feel like a challenge or a burden. Our rooms were beautiful and the club floor breakfast was excellent.
Read More
Neil
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice hotel with wonderful employees. Rooms could use a refresh but the great location makes up for that. The hotel lobby has access to underground tunnel system. We used it to walk to Union Station in less than 15 minutes. Really convenient.
Joel
icon-Business
Business
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room smelt like cigarette smoke, fire alarm for a couple hours (in a different tower) so no elevators in the evening. Please ask housekeeping to ensure the shower isn’t set to blast water out of the shower when you turn it on.
Ashlee
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Dope as f. Looked really good online, way more better in person. Def wasn’t expecting how big it is and so friendly. Would definitely stay again.
Shane
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very nice hotel. Clean lots of amenities.
patricia
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Fantastic staff
Number of reviews per page
20
40

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Lobby 4 Sheraton Centre Toronto Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 2,227 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Sheraton Centre Toronto Hotel

Number of reviews per page
20
40
Top reviews
Divya
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Service wasn’t great. Usually for staying at a hotel like Sheraton, the service level and quality we expect is better. When we arrived, the place was absolute chaos due to a conference ending. We do understand that after hosting a big conference, it can get chaotic but there was no one directing anyone where to go. There was no information given to us about the hotel (pool, kids centre, gym, etc.)when checking-in. There was a QR code to make requests which kept taking us to the app. When we logged in, we couldn’t request anything since our reservation wasn’t made via their website but through Expedia. The towels we had weren’t clean and had stains on them. Calling in for room service either took too long or never showed up. Very disappointed in our stay at Sheraton.
Read More
Christine
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Wonderful, helpful and efficient staff, top notch. Hotel has a great location and clean rooms.
Paul
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff were amazing. Friendly, attentive and knowledgeable.
Wenbo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

As a 4 stars hotel its very good especially the night city view and the club
Kees
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

There was a large stain on the desk chair. The rest of the stay was excellent.
Roger
icon-Business Family
Business Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

always a great spot
Elizabeth
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff were courteous and the room was clean but the room was cold, especially the bathroom. It was a cold night but it should not have been as chilly as it was.
Russell
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was perfect and the staff were exceptional!
Mike
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Yes
Mehdi
icon-Business
Business
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Rude staff, and the lobby of the hotel is freezing …
Joseph
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great hotel in a very convenient location for restaurants, the Eaton Center, and events. The heated outdoor pool is awesome, even when it's -10 outside!
Aimee
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Excellent service! Water bottles in the room are a great touch.
Ellie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff are always outstanding!
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Excellent hotel!!
Morgaine
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff team was outstanding! Charles understood the assignment! He helped my colleagues and I to stitch multiple-booking stays seamlessly together without having to check out and then in again, and kept us in easy proximity to each other. He did this warmly and without making us feel like a challenge or a burden. Our rooms were beautiful and the club floor breakfast was excellent.
Read More
Neil
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice hotel with wonderful employees. Rooms could use a refresh but the great location makes up for that. The hotel lobby has access to underground tunnel system. We used it to walk to Union Station in less than 15 minutes. Really convenient.
Joel
icon-Business
Business
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room smelt like cigarette smoke, fire alarm for a couple hours (in a different tower) so no elevators in the evening. Please ask housekeeping to ensure the shower isn’t set to blast water out of the shower when you turn it on.
Ashlee
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Dope as f. Looked really good online, way more better in person. Def wasn’t expecting how big it is and so friendly. Would definitely stay again.
Shane
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very nice hotel. Clean lots of amenities.
patricia
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Fantastic staff
Number of reviews per page
20
40