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The Casablanca Hotel

Name: The Casablanca Hotel
Address: 4 Windward Dr, Regional Municipality of Niagara, Ontario, Canada, L3M 4E8, 4 Windward Dr, Ontario, L3M 4E8, Canada
Rating: 7.6

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7.6

/10

Pleasant

1,000 reviews

What Guests Say About Their Stay

Michelle

10.0

/ 10

I was heading to Niagara for a wine festival and booked to staying overnight at the Casablanca. I unfortunately had a multi vehicle high speed accident on the highway. I was badly injured and headed to ER in an ambulance. My husband called to advise them that we would not be now to attend, and to just charge our credit card, and the lovely woman who answered the call AA uses us that she would just cancel the booking with no charge. With such fantastic customer service I will definitely book again.

Gary

10.0

/ 10

Great place for the money, great location, everything was fine however the AC did not seem to work. We did not alert the staff but overall it was fine.

Andrea

10.0

/ 10

We arrived late and left early. But that staircase is gorgeous! The room was comfortable and quiet. I will for sure go back.

In the Area

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4 Windward Dr, Regional Municipality of Niagara, Ontario, Canada, L3M 4E8

Main Facilities

This accommodation offers:

Indoor pool

Parking

Luggage storage

Elevator

Wheelchair accessible

Accessible bathroom

ATM/Banking

The Casablanca Hotel is a hotel is located at Regional Municipality of Niagara. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around The Casablanca Hotel

4 Windward Dr, Regional Municipality of Niagara, Ontario, Canada, L3M 4E8

Discover More Places

Discover More About The Casablanca Hotel

General
Near Niagara Gateway Information Centre

Location
When you stay at The Casablanca Hotel in Grimsby, you'll be on a lake, within a 5-minute drive of Lake Ontario and Peach King Centre. This hotel is 2.4 mi (3.9 km) from Fifty Point Marina and 8.3 mi (13.4 km) from Confederation Park.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Lake Ontario - 0.5 km / 0.3 mi
Oakes Road Dog Run - 1.3 km / 0.8 mi
Biggar Lagoon Wetlands - 1.4 km / 0.9 mi
Niagara Gateway Information Centre - 1.5 km / 0.9 mi
Forty Creek Distillery - 2.3 km / 1.4 mi
Fifty Point Conservation Area - 2.5 km / 1.6 mi
Peach King Centre - 2.6 km / 1.6 mi
Fifty Point Marina - 3.5 km / 2.2 mi
Puddicombe Estate Farms - 3.5 km / 2.2 mi
Objects to Desire - 4.1 km / 2.6 mi
Grimsby Museum - 4.2 km / 2.6 mi
Nelles Manor Museum - 4.3 km / 2.7 mi
Grimsby Public Art Gallery - 4.7 km / 2.9 mi
Beamer Memorial Conservation Area - 6.3 km / 3.9 mi
Steve McDonnell Leash Free Dog Park - 6.7 km / 4.1 mi

The nearest airports are:
John C. Munro Hamilton Intl. Airport (YHM) - 38.2 km / 23.7 mi
Billy Bishop Toronto City Airport (YTZ) - 78.5 km / 48.8 mi
Toronto Pearson Intl. Airport (YYZ) - 76.8 km / 47.7 mi

The preferred airport for The Casablanca Hotel is Toronto Pearson Intl. Airport (YYZ).

Renovations
The property will be renovating from November 23 2025 to December 31 2026 (completion date subject to change). The following areas are affected:

Bar/lounge
Dining venue(s)

During renovations, the hotel will make every effort to minimize noise and disturbance.

Facilities
Pamper yourself with onsite massages or enjoy recreation amenities such as an indoor pool. Additional amenities at this Victorian hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities
Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. Planning an event in Grimsby? This hotel has 8719 square feet (810 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.

Rooms
Make yourself at home in one of the 78 air-conditioned guestrooms. Your Select Comfort bed comes with premium bedding. Complimentary wired and wireless internet access is available. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

All facilities in The Casablanca Hotel

Facility

Indoor pool

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Transportation

Bus/truck parking

Things to Do

TV lounge
Spa
Indoor pool

Connectivity

LAN Internet
Free WiFi

General

Banquet
Parking

Accessibilty

Wheelchair accessible
Accessible parking
Accessible bathroom

Public Facilities

Smoke-free area
Safety deposit box
Elevator

Hotel Services

Wedding service
Luggage storage
24-hour Receptionist
Concierge

Business Facilities

Conference rooms

Nearby Facilities

ATM/Banking

Accommodation Policy & General Information in The Casablanca Hotel

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Only Dogs Cats Allowed

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General Information

Popular Facilities
Check-In / Check-Out Time	From 16:00 - to 11:00
Available rooms at The Casablanca Hotel	78
Number of floors in The Casablanca Hotel	8
Another facilities in The Casablanca Hotel	Bus/truck parking, TV lounge, Spa, Indoor pool, LAN Internet

Frequently asked questions about The Casablanca Hotel

What is normal check-in & check-out time at The Casablanca Hotel?

The standard check-in time at The Casablanca Hotel is starting from From 16:00 while the latest check-out time is at Before 11:00

What is the star rating of The Casablanca Hotel?

The Casablanca Hotel has a 3.5-star rating.

How many floors does The Casablanca Hotel have?

The Casablanca Hotel has 8.

How many rooms are available at The Casablanca Hotel?

The Casablanca Hotel has 78.

What do past guests say about The Casablanca Hotel?

Traveloka users who have stayed at The Casablanca Hotel have praised its Service and Facilites, Cleanliness, Room Comfort.

The Casablanca Hotel reviews and ratings

Overall Ratings & Reviews The Casablanca Hotel

Other sources (1,000)

7.6

Pleasant

From 1,000 reviews

Cleanliness

8.0

Room Comfort

8.0

Service and Facilites

8.4

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Traveller Reviews The Casablanca Hotel

Number of reviews per page

Top reviews

Johanne Sullivan

with Friends

2.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

La chambre n’était pas propre adéquatement , pas air climatiser, pas de café , manque d’information du personnel .

Rory

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Great price, but needs an update.

Kiansha

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Nice hotel. Thank you!!!!!

Joseph

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Everything was perfect!

Sandra

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Everything was clean and generally good, except that we asked for cutlery at reception and they didn't have any.

Jean

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Staff was friendly.

Lori

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

The front desk lady said she was unable to extend our check out time, by an hour, on Saturday morning when there were only eleven rooms booked the night before. Also, the air conditioning wasn't working. The check in gentleman was helpful and arranged for a cot for us.

Sonya

2.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Just terrible . No air conditioning in room , and rude check in lady. Would have been nice to know they don’t have AC before I booked or checked in, especially mid July when it’s over 35 degrees out This has to be mentioned on booking sites so people know what they are getting into. Avoid at all costs

Andriy

2.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

AC was down. Hell is colder. And can't open windows not even a little. Impossible to sleep. Checked in at 9pm, left at 4am because couldn't handle it anymore. 3 days and no fix? Come on... Pool was nice though. With AC 4/5; without, 1/5 is generous

Denver

Friends and family Family

2.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

We had to stay two nights and left after one since there was no AC with 30 degrees outside and inside the rooms/hotel. We asked for a full refund and not to be charged when we checked out early but the staff still did. When we were in room and complained about it, requesting a full refund and were told they have to get hotels.com to initiate it. We did that and hotels.com said that Casablanca has to issue it. Im still waiting for a full refund with two kids, it was the worst stay of our life. And we travel a lot!

Lily

2.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

The non-working AC made our stay one of the worst experiences

Shaun

with Children

2.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Emily

with Children

2.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

This hotel is terrible. We arrived and the air conditioning was not working...during the most humid weekend in July. They provided a fan and said the power went out so the A/C was just trying to catch up. However, reviews for the hotel from the past said that the AC was not working prior to this. After the AC was on for several hours we came back to an even hotter room and even with the fan on, it was unbearable. We left for another hotel at 11:30 pm because we could not sleep at all. The hotel is dingy and stinks...it has certainly seen better days. How can they rent out rooms to a hotel that they know does not have operating air conditioning?

José aldo

with Partner

2.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

No air conditioning for the two nights we stayed and it was during a heat wave with temperatures over 35 Celsius , 113 Fahrenheit. Impossible to sleep.

Pavel

with Partner

2.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

When we arrived, the temperature outside was 35 C (95 F). We were given a room where the air conditioning did not work. The clerk told us that they have problems in some rooms with air conditioning and told us to move to another room. We did that. Then the whole region lost power, and the power did not come back for hours. When the power came on, the air conditioning did not work. We were told that the hotel has a persistent problem with air conditioning. We are in our late seventies, and as the European experience shows, people our age face a high risk of death in extreme heat. This is not melodrama; this is actually a scientific fact. We did not sleep all night, and we were feeling ill. We kept cool using wet towels. In the morning, we checked out prematurely. If you wish to use this hotel, do not go in the summer. Go at a time of moderate temperatures. Casablanca Hotel is accepting a high responsibility for not providing a warning that the air conditioning does not work properly and for protecting lives of potential patrons. Expedia should demand a statement from their hotels that the hotels they promote have all the necessary safety features.

Qusay

with Children

2.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

No AC at the hotel, they provided each room with one fan only

Roland

6.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

No A/C. Fans did nothing. The owners need to have separate A/C units for their rooms. Place looks like it’s falling a part. Needs paint.

william

with Partner

6.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

We arrived on our check in on time to a great location .We were greeted by friendly staff who informed us the building air conditioning was not operating .We were given the opportunity to find new accommodations with her help .With the very warm weather we were experiencing we did so .I cannot give much on my stay . I will give high praise to the staff in the predicament they were facing and their commitment to this establishment . Bill Ottawa / Canada

Faranak

with Partner

2.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Very disappointing experience. The hotel was extremely dirty and poorly maintained. The room felt neglected, and many areas looked like they hadn’t been properly cleaned or cared for in a long time. To make matters worse, there was no air conditioning, making the room unbearably hot and uncomfortable. Overall, the property seemed run-down and not managed properly. I would not recommend staying here.

Cecilia

with Friends

2.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Not the nicest place to stay. There was no AC, staff were helpful but couldn’t do much about the situation. The restaurant was closed and the rest of the hotel felt abandoned. There was also issues with the toilet. Wouldn’t recommend or stay again.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.