The Casablanca Hotel

Hotels
7.8
/10
Pleasant
899 reviews

What Guests Say About Their Stay

Kevin

10.0
/ 10
although the heat in the room could not be turned down, the staff brought us a fan and solved the issue.

Michael

10.0
/ 10
The room was spacious, clean and quiet. Staff were always friendly, courteous and helpful- only 2 things we would suggest: room needs more lighting, and, both ice machines, floors 2 and …7 I think, did not work, so a message saying so would have been nice.

Sherrie

10.0
/ 10
I went to leave my room and the door lock did not work and I could not secure my room. Front desk staff gave me another room (upgrade) immediately. The location is wonderful, stayed with my dog, went for a beautiful walk at lake front, visiting stores on main road. Beautiful.
In the Area
See Map
4 Windward Dr, Regional Municipality of Niagara, Ontario, Canada, L3M 4E8

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
The Casablanca Hotel is a hotel is located at Regional Municipality of Niagara. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Casablanca Hotel

4 Windward Dr, Regional Municipality of Niagara, Ontario, Canada, L3M 4E8
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Discover More About The Casablanca Hotel

Location


The Casablanca Hotel is a hotel is located at Regional Municipality of Niagara.

About The Casablanca Hotel

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, The Casablanca Hotel is the right place to stay.

All facilities in The Casablanca Hotel

Others The Casablanca Hotel
Others

Hotel Services

  • Tours
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Elevator

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference rooms

Things to Do

  • Spa
  • Indoor pool

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Parking

Transportation

  • Bus/truck parking

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Casablanca Hotel

Important Note
  • Pet fee: CAD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher and a smoke detector

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

The property will be renovating from November 23 2025 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Elevator
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Available rooms at The Casablanca Hotel
78
Number of floors in The Casablanca Hotel
8
Another facilities in The Casablanca Hotel
Tours, Wedding service, Luggage storage, 24-hour Receptionist, Concierge

Frequently asked question in The Casablanca Hotel

What are available facilities at The Casablanca Hotel?
There are top facilites at The Casablanca Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Casablanca Hotel?
The standard check-in time at The Casablanca Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of The Casablanca Hotel?
The Casablanca Hotel is a 3.5-star hotel.
How many floors does The Casablanca Hotel have?
The Casablanca Hotel has 8 floors.
How many rooms are available at The Casablanca Hotel?
The Casablanca Hotel has 78 rooms in total.
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More Reviews from Other Guests in The Casablanca Hotel

7.8
Pleasant
From 899 reviews
Cleanliness

8.0

Room Comfort

8.0

Location

8.2

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Casablanca Hotel

Number of reviews per page
20
40
Top reviews
Jaroslaw
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was ok, but very hot in the room
Karl
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The front desk staff is awesome
Mark
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

This hotel used to be really nice and it's restaurant very good. While the staff was pleasant and the room clean, it's obvious things have changed. TV streaming was impossible the Internet is so bad.
Gordon
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Location
Rick
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

No room temperature control. Very hot and when we complained were advised to turn on the fan in the bathroom.
Kevin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

although the heat in the room could not be turned down, the staff brought us a fan and solved the issue.
Gabriella
icon-Leisure
Leisure
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff was courteous and room was large. Place is a bit dated. The bathroom needs attention. Black ring around where the water comes out of the showerhead. The head is silver. This is probably mould. Water damage in ceiling over toilet. Fan is filthy as is the light switch.
Trina
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

clean room good bed
Linda
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room so hot!!!! Fan didn’t help. Not very clean.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was spacious, clean and quiet. Staff were always friendly, courteous and helpful- only 2 things we would suggest: room needs more lighting, and, both ice machines, floors 2 and …7 I think, did not work, so a message saying so would have been nice.
Kevin
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

No restaurant or bar. No place to get food. Not even a name on the hotel. The room had very few amenities, ie, 2 Styrofoam cups and one tiny shampoo. But the worst was that the room was boiling with no way to cool it off. Terrible nights sleep.
Kimberley
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff was very friendly. The room was very warm, and we could not control the temperature. It's a bit dated but overall clean.
Alyssa
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was extremely hot and had a gross sour milk smelling odar in the hallways on the 6th floor. The room was also extremely stuffy with horrible air quality we had to go outside multiple times to feel better.
LISA
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Hotel shut off air conditioning day of our trip and my friend had an asthma attack because room was stuffy and hot with no air circulation and we had to leave the property. Then they decided to not refund our room luckily Expedia came to our rescue. We would not recommend although the staff was very helpful they were not authorized to do much it was do to management
Read More
CONNIE
icon-Business
Business
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff is excellent but the hotel is very dated. The room was way too warm - no way to cool and windows do not open. The tub panel was half on - towels were overused. The hair dryer dates back to the 80s. Its ok for a night but don’t expect much.
Wayne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Parking was excellent
Tammy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff were friendly and courteous. The hotel is dated, but that just adds to the charm! They are pet friendly and accepted my gentle giant dog with no problems!
hannah
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room was very clean
Navid
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very clean and great staff
Anwar
icon-with Friends
with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Good
Number of reviews per page
20
40

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Book Your Stay Now
Others 4 The Casablanca Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 899 reviews
Cleanliness

8.0

Room Comfort

8.0

Location

8.2

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Casablanca Hotel

Number of reviews per page
20
40
Top reviews
Jaroslaw
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was ok, but very hot in the room
Karl
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The front desk staff is awesome
Mark
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

This hotel used to be really nice and it's restaurant very good. While the staff was pleasant and the room clean, it's obvious things have changed. TV streaming was impossible the Internet is so bad.
Gordon
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Location
Rick
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

No room temperature control. Very hot and when we complained were advised to turn on the fan in the bathroom.
Kevin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

although the heat in the room could not be turned down, the staff brought us a fan and solved the issue.
Gabriella
icon-Leisure
Leisure
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff was courteous and room was large. Place is a bit dated. The bathroom needs attention. Black ring around where the water comes out of the showerhead. The head is silver. This is probably mould. Water damage in ceiling over toilet. Fan is filthy as is the light switch.
Trina
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

clean room good bed
Linda
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room so hot!!!! Fan didn’t help. Not very clean.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was spacious, clean and quiet. Staff were always friendly, courteous and helpful- only 2 things we would suggest: room needs more lighting, and, both ice machines, floors 2 and …7 I think, did not work, so a message saying so would have been nice.
Kevin
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

No restaurant or bar. No place to get food. Not even a name on the hotel. The room had very few amenities, ie, 2 Styrofoam cups and one tiny shampoo. But the worst was that the room was boiling with no way to cool it off. Terrible nights sleep.
Kimberley
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff was very friendly. The room was very warm, and we could not control the temperature. It's a bit dated but overall clean.
Alyssa
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was extremely hot and had a gross sour milk smelling odar in the hallways on the 6th floor. The room was also extremely stuffy with horrible air quality we had to go outside multiple times to feel better.
LISA
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Hotel shut off air conditioning day of our trip and my friend had an asthma attack because room was stuffy and hot with no air circulation and we had to leave the property. Then they decided to not refund our room luckily Expedia came to our rescue. We would not recommend although the staff was very helpful they were not authorized to do much it was do to management
Read More
CONNIE
icon-Business
Business
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff is excellent but the hotel is very dated. The room was way too warm - no way to cool and windows do not open. The tub panel was half on - towels were overused. The hair dryer dates back to the 80s. Its ok for a night but don’t expect much.
Wayne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Parking was excellent
Tammy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff were friendly and courteous. The hotel is dated, but that just adds to the charm! They are pet friendly and accepted my gentle giant dog with no problems!
hannah
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room was very clean
Navid
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very clean and great staff
Anwar
icon-with Friends
with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Good
Number of reviews per page
20
40