The Customs House Inn

Guest Houses
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9.2
/10
Exceptional
411 reviews

What Guests Say About Their Stay

Ludovic

10.0
/ 10
Aucun personnel sur place à notre arrivée. Juste un téléphone à appeler en cas de besoin. Si vous laissez vos affaires et votre téléphone dedans sans avoir pris la clef de la porte et qu'elle se ferme, vous ne pouvez plus rentrer et personne pour vous aider. Vous êtes bons pour dormir sur le palier de la porte, inacceptable ! Il ne faudrait pas que les portes se verrouillent quand elles se ferment.

Monica

10.0
/ 10
Customs House in Pictou is a gem. Our room, located on the first floor, was large and well furnished. The king bed was extremely comfortable. The shower was hot and the water pressure was powerful. It is a lovely place to stay on the waterfront.

Jennifer

10.0
/ 10
Clean and comfortable. Great location, very short walk to pubs and shops. Unique property. Plush towels.
In the Area
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38 Depot Street, Pictou, Nova Scotia, Canada, B0K 1H0

Main Facilities

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Laundry service
Parking
Luggage storage
Laundry
Business facilities
Express check-out
Staying at The Customs House Inn is a good choice when you are visiting Pictou.
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What's around The Customs House Inn

38 Depot Street, Pictou, Nova Scotia, Canada, B0K 1H0
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Lobby The Customs House Inn
Lobby 2 The Customs House Inn

Discover More About The Customs House Inn

General
Near Northumberland Fisheries Museum

Location
With a stay at The Customs House Inn in Pictou, you'll be just steps from Northumberland Fisheries Museum and Caspers Gifts and Crafts. This guesthouse is 0.2 mi (0.3 km) from Hector Heritage Quay and 0.3 mi (0.5 km) from deCoste Performing Arts Centre.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Northumberland Fisheries Museum - 0.1 km / 0.1 mi
Caspers Gifts and Crafts - 0.3 km / 0.2 mi
Hector Heritage Quay - 0.3 km / 0.2 mi
Grohmann Knives Factory Outlet - 0.6 km / 0.4 mi
DeCoste Performing Arts Centre - 0.6 km / 0.4 mi
McCulloch House Museum - 1.5 km / 0.9 mi
Pictou Marina - 1.9 km / 1.2 mi
Pictou Golf and Country Club - 2.2 km / 1.4 mi
Pictou Harbour Range Lighthouses - 3.5 km / 2.2 mi
Caribou and Munroes Island Provincial Park - 7.9 km / 4.9 mi
Caribou Rivers Nature Reserve - 12 km / 7.4 mi
Waterside Beach Provincial Park - 12.2 km / 7.6 mi
Loch Broom Log Church - 12.7 km / 7.9 mi
Abercrombie Golf & Country Club - 18.1 km / 11.3 mi
Highland Square Mall - 18.3 km / 11.3 mi

The preferred airport for The Customs House Inn is Stanfield Intl. Airport (YHZ) - 136.9 km / 85 mi

Facilities
This smoke-free guesthouse was built in 1872.

Business Facilities
Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.

Rooms
Make yourself at home in one of the 8 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

All facilities in The Customs House Inn

Common Space The Customs House Inn
Common Space
Lobby The Customs House Inn
Lobby
Exterior The Customs House Inn
Exterior
Bedroom The Customs House Inn
Bedroom
Others The Customs House Inn
Others

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Parking

Accessibilty

  • Accessible parking
  • Accessible path of travel

Public Facilities

  • Smoke-free area

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out

Business Facilities

  • Business facilities

Nearby Facilities

  • Laundry

Accommodation Policy & General Information in The Customs House Inn

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
, The front desk is open daily from 8 AM - 10 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:30 - 21:00 - to 11:00
Available rooms at The Customs House Inn
8
Number of floors in The Customs House Inn
2
Another facilities in The Customs House Inn
LAN Internet, Free WiFi, Parking, Accessible parking, Accessible path of travel

Frequently asked questions about The Customs House Inn

What is normal check-in & check-out time at The Customs House Inn?
The standard check-in time at The Customs House Inn is starting from 14:30 - 21:00 while the latest check-out time is at Before 11:00
What is the star rating of The Customs House Inn?
The Customs House Inn has a 3.5-star rating.
How many floors does The Customs House Inn have?
The Customs House Inn has 2.
How many rooms are available at The Customs House Inn?
The Customs House Inn has 8.
What do past guests say about The Customs House Inn?
Traveloka users who have stayed at The Customs House Inn have praised its Cleanliness, Room Comfort, Service and Facilites.

The Customs House Inn reviews and ratings

9.2
Exceptional
From 411 reviews
Cleanliness

9.6

Room Comfort

9.0

Service and Facilites

9.0

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Traveller Reviews The Customs House Inn

Number of reviews per page
20
40
Top reviews
Ludovic
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Aucun personnel sur place à notre arrivée. Juste un téléphone à appeler en cas de besoin. Si vous laissez vos affaires et votre téléphone dedans sans avoir pris la clef de la porte et qu'elle se ferme, vous ne pouvez plus rentrer et personne pour vous aider. Vous êtes bons pour dormir sur le palier de la porte, inacceptable ! Il ne faudrait pas que les portes se verrouillent quand elles se ferment.
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Carmelle
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Nice victorian house, room well kept
Jean
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Tout OK
Monica
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Customs House in Pictou is a gem. Our room, located on the first floor, was large and well furnished. The king bed was extremely comfortable. The shower was hot and the water pressure was powerful. It is a lovely place to stay on the waterfront.
Nicole
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hors de l ordinaire. Maison ancienne tres bien entretenu. Pas de service a la clientele comme ailleurs. Monsieur tres gentil, souriant et disponible. Une enveloppe est préparée a notre nom avec no de chambre et clef de la chambre.
James
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great guy really enjoyed the conversation love the historical building probably the softest toilet paper I’ve ever seen Only thing is it can get cool and I couldn’t find the controls for the AC some extra blankets would do the trick 😊
Jennifer
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean and comfortable. Great location, very short walk to pubs and shops. Unique property. Plush towels.
Éric
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Parfait pour passer la nuit avant de prendre le traversier. Vieux bâtiment super bien conservé. Chambre et salle de bain vraiment très propre, et avec le charme ancien. Accès à pied à plusieurs restaurants. Nous recommandons.
Luc
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Endroit charmant, propre et confortable.
Rosalind
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I want to start with the positive. The room was large, very clean, the beds comfy and there was a/c, fridge and tv. The stay had what we needed and there were water views. However, there were no staff. Our key was stuck to a door with a message saying there was no breakfast so we’d be given a discount. We never saw another guest or member of staff and the building was generally run down looking giving off haunted house vibes. To get there you drive down a rather derelict llooking street with boarded up shops and arrive in a harbour area like a building site with what appeared to be a disused railway station next door. I am leaving this review so people have reasonable expectation of the place. Though the room itself was fine, nothing else about the place met our expectations.
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Josee
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

emplacement
Lori
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful old building with grand staircase and gorgeous woodwork. Room was large and comfortable with lively decor. So convenient to walk to all the town. The host was amazing in responding to questions and needs. Can’t say enough to describe how beautiful and enjoyable a stay we had
James
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good location and friendly staff!
Allison
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful spot on pictou harbour. Historic building with gorgeous accents in and out. Bed was super comfy. And inn keeper was super helpful. Great stay.
Barbara
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Would only wish for a small table in bathroom to hold clothes for changing or toiletries.
Peter
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very unique and interesting place. Spacious nice room. Very comfortable and clean.
Susan
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lovely place, big rooms, very comfortable, very quiet, would stay again!!
Pam
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The place has character! Huge room with comfy bed. Good location by waterfront. Walk to downtown.
Tim
icon-with Friends
with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The owner was very helpful and accommodating. Made sure we knew where everything was including restaurants etc. Would stay there again.
Kristen
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Beautiful heritage property, and Doug is an absolute delight.
Number of reviews per page
20
40

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Exterior 4 The Customs House Inn

Disclaimer

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