The Customs House Inn

Guest Houses
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9.2
/10
Exceptional
410 reviews

What Guests Say About Their Stay

Jennifer

10.0
/ 10
Clean and comfortable. Great location, very short walk to pubs and shops. Unique property. Plush towels.

Éric

10.0
/ 10
Parfait pour passer la nuit avant de prendre le traversier. Vieux bâtiment super bien conservé. Chambre et salle de bain vraiment très propre, et avec le charme ancien. Accès à pied à plusieurs restaurants. Nous recommandons.

Lori

10.0
/ 10
Beautiful old building with grand staircase and gorgeous woodwork. Room was large and comfortable with lively decor. So convenient to walk to all the town. The host was amazing in responding to questions and needs. Can’t say enough to describe how beautiful and enjoyable a stay we had
In the Area
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38 Depot Street, Pictou, Nova Scotia, Canada, B0K 1H0

Main Facilities

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Laundry service
Parking
Luggage storage
Laundry
Business facilities
Express check-out
Staying at The Customs House Inn is a good choice when you are visiting Pictou.
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What's around The Customs House Inn

38 Depot Street, Pictou, Nova Scotia, Canada, B0K 1H0
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Lobby The Customs House Inn
Lobby 2 The Customs House Inn

Discover More About The Customs House Inn

General
Near Northumberland Fisheries Museum

Location
With a stay at The Customs House Inn in Pictou, you'll be just steps from Northumberland Fisheries Museum and Caspers Gifts and Crafts. This guesthouse is 0.2 mi (0.3 km) from Hector Heritage Quay and 0.3 mi (0.5 km) from DeCoste Entertainment Centre.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Northumberland Fisheries Museum - 0.1 km / 0.1 mi
Caspers Gifts and Crafts - 0.3 km / 0.2 mi
Hector Heritage Quay - 0.3 km / 0.2 mi
Grohmann Knives Factory Outlet - 0.6 km / 0.4 mi
DeCoste Entertainment Centre - 0.6 km / 0.4 mi
McCulloch Heritage Centre - 1.4 km / 0.9 mi
McCulloch House Museum - 1.5 km / 0.9 mi
Pictou Marina - 1.9 km / 1.2 mi
Pictou Golf and Country Club - 2.2 km / 1.4 mi
Pictou Harbour Range Lighthouses - 3.5 km / 2.2 mi
Caribou and Munroes Island Provincial Park - 7.9 km / 4.9 mi
Caribou Rivers Nature Reserve - 12 km / 7.4 mi
Waterside Beach Provincial Park - 12.2 km / 7.6 mi
Loch Broom Log Church - 12.7 km / 7.9 mi
Abercrombie Golf & Country Club - 18.1 km / 11.3 mi

The preferred airport for The Customs House Inn is Stanfield Intl. Airport (YHZ) - 136.9 km / 85 mi

Facilities
This smoke-free guesthouse was built in 1872.

Business Facilities
Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.

Rooms
Make yourself at home in one of the 8 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

All facilities in The Customs House Inn

Common Space The Customs House Inn
Common Space
Lobby The Customs House Inn
Lobby
Exterior The Customs House Inn
Exterior
Bedroom The Customs House Inn
Bedroom
Others The Customs House Inn
Others

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Parking

Accessibilty

  • Accessible parking
  • Accessible path of travel

Public Facilities

  • Smoke-free area

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out

Business Facilities

  • Business facilities

Nearby Facilities

  • Laundry

Accommodation Policy & General Information in The Customs House Inn

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
, The front desk is open daily from 8 AM - 10 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:30 - 21:00 - to 11:00
Available rooms at The Customs House Inn
8
Number of floors in The Customs House Inn
2
Another facilities in The Customs House Inn
LAN Internet, Free WiFi, Parking, Accessible parking, Accessible path of travel

Frequently asked question in The Customs House Inn

What is normal check-in & check-out time at The Customs House Inn?
The standard check-in time at The Customs House Inn is starting from 14:30 - 21:00 while the latest check-out time is at Before 11:00
What is the star rating of The Customs House Inn?
The Customs House Inn is a 3.5-star hotel.
How many floors does The Customs House Inn have?
The Customs House Inn has 2 floors.
How many rooms are available at The Customs House Inn?
The Customs House Inn has 8 rooms in total.
What do past guests say about The Customs House Inn?
The Customs House Inn is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in The Customs House Inn

9.2
Exceptional
From 410 reviews
Cleanliness

9.6

Room Comfort

9.0

Service and Facilites

9.0

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Traveler Reviews The Customs House Inn

Number of reviews per page
20
40
Top reviews
Jennifer
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean and comfortable. Great location, very short walk to pubs and shops. Unique property. Plush towels.
Éric
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Parfait pour passer la nuit avant de prendre le traversier. Vieux bâtiment super bien conservé. Chambre et salle de bain vraiment très propre, et avec le charme ancien. Accès à pied à plusieurs restaurants. Nous recommandons.
Luc
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Endroit charmant, propre et confortable.
Rosalind
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I want to start with the positive. The room was large, very clean, the beds comfy and there was a/c, fridge and tv. The stay had what we needed and there were water views. However, there were no staff. Our key was stuck to a door with a message saying there was no breakfast so we’d be given a discount. We never saw another guest or member of staff and the building was generally run down looking giving off haunted house vibes. To get there you drive down a rather derelict llooking street with boarded up shops and arrive in a harbour area like a building site with what appeared to be a disused railway station next door. I am leaving this review so people have reasonable expectation of the place. Though the room itself was fine, nothing else about the place met our expectations.
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Josee
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

emplacement
Lori
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful old building with grand staircase and gorgeous woodwork. Room was large and comfortable with lively decor. So convenient to walk to all the town. The host was amazing in responding to questions and needs. Can’t say enough to describe how beautiful and enjoyable a stay we had
James
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good location and friendly staff!
Allison
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful spot on pictou harbour. Historic building with gorgeous accents in and out. Bed was super comfy. And inn keeper was super helpful. Great stay.
Barbara
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Would only wish for a small table in bathroom to hold clothes for changing or toiletries.
Peter
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very unique and interesting place. Spacious nice room. Very comfortable and clean.
Susan
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely place, big rooms, very comfortable, very quiet, would stay again!!
Pam
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The place has character! Huge room with comfy bed. Good location by waterfront. Walk to downtown.
Tim
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The owner was very helpful and accommodating. Made sure we knew where everything was including restaurants etc. Would stay there again.
Kristen
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Beautiful heritage property, and Doug is an absolute delight.
John
icon-with Partner
with Partner
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

What a treasure! So cool to stay in the old Custom House. A quick walk to everything, with water views. (As well as construction views, as to be expected at the beginning of the off season). The room was so spacious, with 11-foot ceilings. The furniture’s somewhat scuffed condition only enhanced the feeling of going back in time.
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Michael
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Our host was fabulous. Went out of his way to help. Always accommodating. Can’t say enough.
Sharon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

I love my room! Beautiful high ceiling, spacious, terrific bathroom.
Jared
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Family has run the hotel since the 1990s. Staff are onsite and courteous. Housekeeper was a lifesaver when I forgot my video camera. Innkeeper is friendly and informative. Breakfast is not offered so rate was discounted without us asking. Area is by port so more commericial but had great views of the water and the ship Hector.
Angele
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Great location, one of our favorite stops ! Everything is walkable and in a safe area!
Susan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Loved it, very clean and quite!!
Number of reviews per page
20
40

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Exterior 4 The Customs House Inn

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.