The Customs House Inn

Guest Houses
9.0
/10
Exceptional
328 reviews

What Guests Say About Their Stay

John

10.0
/ 10
What a treasure! So cool to stay in the old Custom House. A quick walk to everything, with water views. (As well as construction views, as to be expected at the beginning of the off season). The room was so spacious, with 11-foot ceilings. The furniture’s somewhat scuffed condition only enhanced the feeling of going back in time.

Michael

10.0
/ 10
Our host was fabulous. Went out of his way to help. Always accommodating. Can’t say enough.

Jared

10.0
/ 10
Family has run the hotel since the 1990s. Staff are onsite and courteous. Housekeeper was a lifesaver when I forgot my video camera. Innkeeper is friendly and informative. Breakfast is not offered so rate was discounted without us asking. Area is by port so more commericial but had great views of the water and the ship Hector.
In the Area
See Map
38 Depot Street, Pictou County, Nova Scotia, Canada, B0K 1H0

Main Facilities

Read More
WiFi
Staying at The Customs House Inn is a good choice when you are visiting Pictou County.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around The Customs House Inn

38 Depot Street, Pictou County, Nova Scotia, Canada, B0K 1H0
Discover More Places
Others The Customs House Inn
Others 2 The Customs House Inn

Discover More About The Customs House Inn

Location


Staying at The Customs House Inn is a good choice when you are visiting Pictou County.

About The Customs House Inn

The Customs House Inn is a guesthouse with great comfort and excellent service according to most guesthouse's guests.

With all facilities offered, The Customs House Inn is the right place to stay.

All facilities in The Customs House Inn

Others The Customs House Inn
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • Front desk

Connectivity

  • LAN Internet
  • Free WiFi

Public Facilities

  • Others
  • Smoke-free area

General

  • Parking

Business Facilities

  • Business center

Accommodation Policy & General Information in The Customs House Inn

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

The front desk is open daily from 8 AM - 10 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 22

Check-in/Check-out Time

Check-in:
14:30 - 21:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
WiFi
Check-In / Check-Out Time
From 14:30 - 21:00 - to 11:00
Available rooms at The Customs House Inn
8
Number of floors in The Customs House Inn
2
Another facilities in The Customs House Inn
Laundry service, Luggage storage, Express check-out, Front desk, LAN Internet

Frequently asked question in The Customs House Inn

What are available facilities at The Customs House Inn?
There are top facilites at The Customs House Inn such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Customs House Inn?
The standard check-in time at The Customs House Inn is starting from 14:30 - 21:00 while the latest check-out time is at Before 11:00
What is the star rating of The Customs House Inn?
The Customs House Inn is a 3.5-star hotel.
How many floors does The Customs House Inn have?
The Customs House Inn has 2 floors.
How many rooms are available at The Customs House Inn?
The Customs House Inn has 8 rooms in total.
See All

More Reviews from Other Guests in The Customs House Inn

9.0
Exceptional
From 328 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Customs House Inn

Number of reviews per page
20
40
Top reviews
Kristen
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Beautiful heritage property, and Doug is an absolute delight.
John
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

What a treasure! So cool to stay in the old Custom House. A quick walk to everything, with water views. (As well as construction views, as to be expected at the beginning of the off season). The room was so spacious, with 11-foot ceilings. The furniture’s somewhat scuffed condition only enhanced the feeling of going back in time.
Read More
Michael
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Our host was fabulous. Went out of his way to help. Always accommodating. Can’t say enough.
Sharon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

I love my room! Beautiful high ceiling, spacious, terrific bathroom.
Jared
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Family has run the hotel since the 1990s. Staff are onsite and courteous. Housekeeper was a lifesaver when I forgot my video camera. Innkeeper is friendly and informative. Breakfast is not offered so rate was discounted without us asking. Area is by port so more commericial but had great views of the water and the ship Hector.
Angele
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Great location, one of our favorite stops ! Everything is walkable and in a safe area!
Susan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Loved it, very clean and quite!!
Sharon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Large room..clean Comfy bed
Kate
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

What a fabulous place to stay. Our room was huge. That shower was the best. Everything was sparkling clean. We had a locking mishap on our pickup truck, and Doug sorted us out no problem. Will definitely make a detour to stay there on any trip we take.
Roy
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Stephane
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Amazing place. So beautiful and unique.
Nancy
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Enjoyed the historic Custom House building.
Regina
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

We loved our stay at the Custom House. Our room upstairs was so spacious and Clean! I was surprised to find it had more electrical outlets than some hotels. The bathroom and tub were clean and looked new. We were greeted upon our arrival which was very nice. We enjoyed being able to walk around town to the shops and restaurants. EXCELLENT
Read More
Daniel C
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

We stayed here before and were very satisfied with the location and the town of Pictou. Thanks for opening that space and spending time with us. We had a wonderful time. Look forward to next time. : )
Kathleen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

This is an old building that has been wonderfully converted to a small B&B. It is beautifully done, very clean and comfortable. It is in walking distance of the waterfront with options for meals, even in the shoulder season. It is an interesting place to stay and a nice change of pace from a big hotel.
Kerri
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Was a great place to stay.
Linda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

A lovely spot, spacious room, clean bathroom and soft fluffy towels! A wonderful stay in a renovated historic building. Thank you. We will return!
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Beautifully maintained and surprisingly comfortable historic building. Charming, centuries old Nova Scotia town. Great visit.
Louis
icon-Business
Business
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Nice service and very understable for my late check in.
Allison
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Good location on the waterfront. I was a little wary when no one was there to greet us, but rooms were quiet and secure. Easy walk to a couple of restaurants.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 The Customs House Inn

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 328 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Customs House Inn

Number of reviews per page
20
40
Top reviews
Kristen
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Beautiful heritage property, and Doug is an absolute delight.
John
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

What a treasure! So cool to stay in the old Custom House. A quick walk to everything, with water views. (As well as construction views, as to be expected at the beginning of the off season). The room was so spacious, with 11-foot ceilings. The furniture’s somewhat scuffed condition only enhanced the feeling of going back in time.
Read More
Michael
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Our host was fabulous. Went out of his way to help. Always accommodating. Can’t say enough.
Sharon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

I love my room! Beautiful high ceiling, spacious, terrific bathroom.
Jared
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Family has run the hotel since the 1990s. Staff are onsite and courteous. Housekeeper was a lifesaver when I forgot my video camera. Innkeeper is friendly and informative. Breakfast is not offered so rate was discounted without us asking. Area is by port so more commericial but had great views of the water and the ship Hector.
Angele
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Great location, one of our favorite stops ! Everything is walkable and in a safe area!
Susan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Loved it, very clean and quite!!
Sharon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Large room..clean Comfy bed
Kate
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

What a fabulous place to stay. Our room was huge. That shower was the best. Everything was sparkling clean. We had a locking mishap on our pickup truck, and Doug sorted us out no problem. Will definitely make a detour to stay there on any trip we take.
Roy
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Stephane
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Amazing place. So beautiful and unique.
Nancy
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Enjoyed the historic Custom House building.
Regina
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

We loved our stay at the Custom House. Our room upstairs was so spacious and Clean! I was surprised to find it had more electrical outlets than some hotels. The bathroom and tub were clean and looked new. We were greeted upon our arrival which was very nice. We enjoyed being able to walk around town to the shops and restaurants. EXCELLENT
Read More
Daniel C
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

We stayed here before and were very satisfied with the location and the town of Pictou. Thanks for opening that space and spending time with us. We had a wonderful time. Look forward to next time. : )
Kathleen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

This is an old building that has been wonderfully converted to a small B&B. It is beautifully done, very clean and comfortable. It is in walking distance of the waterfront with options for meals, even in the shoulder season. It is an interesting place to stay and a nice change of pace from a big hotel.
Kerri
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Was a great place to stay.
Linda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

A lovely spot, spacious room, clean bathroom and soft fluffy towels! A wonderful stay in a renovated historic building. Thank you. We will return!
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Beautifully maintained and surprisingly comfortable historic building. Charming, centuries old Nova Scotia town. Great visit.
Louis
icon-Business
Business
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Nice service and very understable for my late check in.
Allison
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Good location on the waterfront. I was a little wary when no one was there to greet us, but rooms were quiet and secure. Easy walk to a couple of restaurants.
Number of reviews per page
20
40