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Hotel Casa Lyon
Hotels
7.6
/10
Pleasant
96 reviews
What Guests Say About Their Stay
Mike
10.0
/ 10
A pleasant guesthouse in a quiet, convenient location. Staff are very pleasant and helpful. Some of the fittings could use a handyman - it’s not the Ritz.
Antti
10.0
/ 10
Nice place and great location. No air conditioning, but the fan in room helps. Staying again on our way back
Keith
10.0
/ 10
The hotel was secure with big metal gates, security camera and a security bell to push for entry. You need this security in Santiago. All of the staff were very helpful, found my Spanish funny, but were respectful. I would certainly stay here again.
In the Area
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Arzobispo Larrain Gandarillas 394, Providencia, Providencia, Provincia de Santiago, Región Metropolitana de Santiago, Chile, 7501120
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
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Arzobispo Larrain Gandarillas 394, Providencia, Providencia, Provincia de Santiago, Región Metropolitana de Santiago, Chile, 7501120
Discover More About Hotel Casa Lyon
Location
Hotel Casa Lyon is a hotel in a good neighborhood, which is located at Providencia.
About Hotel Casa Lyon
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Casa Lyon.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
With all facilities offered, Hotel Casa Lyon is the right place to stay.
All facilities in Hotel Casa Lyon
Others
Hotel Services
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
- Tours
- Concierge
General
- Reception hall
- Smoking area
- Parking
- Terrace
Public Facilities
- Others
- Safety deposit box
- Coffee shop
Food and Drinks
- Breakfast
Things to Do
- Garden
Connectivity
- Free WiFi
Business Facilities
- Business center
In-room Facilities
- TV
Accommodation Policy & General Information in Hotel Casa Lyon
Important Note
- Hosted evening meal: CLP 10000
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
The property will be renovating from June 19 2025 to June 22 2025 (completion date subject to change). The following areas are affected:
- Business center
- Dining venue(s)
- Exterior
- Front desk
- Hallway
- Lobby
- Parking area
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Casa Lyon | 14 |
Number of floors in Hotel Casa Lyon | 6 |
Another facilities in Hotel Casa Lyon | Luggage storage, Multilingual staff, 24-hour Receptionist, Tours, Concierge |
Frequently asked questions about Hotel Casa Lyon
What are available facilities at Hotel Casa Lyon?
There are top facilites at Hotel Casa Lyon such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Casa Lyon?
The standard check-in time at Hotel Casa Lyon is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hotel Casa Lyon provide breakfast?
Yes, Hotel Casa Lyon provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hotel Casa Lyon
Other sources (96)
7.6
Pleasant
From 96 reviews
Cleanliness
7.8
Room Comfort
7.4
Location
8.8
Service and Facilites
8.0
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Traveller Reviews Hotel Casa Lyon
Number of reviews per page
20
40
Top reviews
Mike
Leisure with Partner
10.0
/10
Reviewed 118 week(s) ago
Expedia Group verified review
A pleasant guesthouse in a quiet, convenient location. Staff are very pleasant and helpful. Some of the fittings could use a handyman - it’s not the Ritz.
Verified traveler
Leisure
8.0
/10
Reviewed 316 week(s) ago
Expedia Group verified review
pleasant and clean.nothing fancy but comfortable.good service and staff very helpful and pleasant.knowledge of basic spanish is useful.
Antti
10.0
/10
Reviewed 349 week(s) ago
Hotels.com verified review
Nice place and great location. No air conditioning, but the fan in room helps. Staying again on our way back
Verified traveler
8.0
/10
Reviewed 370 week(s) ago
Hotels.com verified review
Helful staff. Very clean abd tidy room but rather cold at night. Heating is insufficient.
Verified traveler
8.0
/10
Reviewed 392 week(s) ago
Hotels.com verified review
Older place but friendly and good location.
Verified traveler
8.0
/10
Reviewed 398 week(s) ago
Hotels.com verified review
Lovely small hotel, breakfast a little basic but the area is very nice.
Verified traveler
8.0
/10
Reviewed 401 week(s) ago
Hotels.com verified review
The staff was friendly and helpful. While they do not speak English, my primary language, they did try very hard to communicate clearly and were always smiling and helpful.
The bed was very comfortable.
The shower was nice and hot with plenty of water pressure.
The hotel was relatively quite, but people walking around could be heard through the hardwood floors.
I'm usually a low-maintenance guest, so I don't ask hotels for anything usually.
I should mention that this hotel doesn't have A/C, so in the summer, people used to that might want to pick a different place. It was in the upper 80s degF and with both windows slightly open, a nice breeze cooled the room nicely.
The main downside for this (and most non-corporate) hotels is that neighbors and normal street noise can be an issue. It isn't a noisy neighborhood, but there are cars and buses 100m away. The business next door is an automotive shop, so those shop tools can make noise. I've always lived in the suburbs or country, so maybe I'm overly sensitive to city noises? Earplugs generally solve the issue.
The value of this hotel is very high.
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Debra
10.0
/10
Reviewed 439 week(s) ago
Hotels.com verified review
Great location, easy access to metro station and bus, safe
Keith
10.0
/10
Reviewed 441 week(s) ago
Hotels.com verified review
The hotel was secure with big metal gates, security camera and a security bell to push for entry. You need this security in Santiago. All of the staff were very helpful, found my Spanish funny, but were respectful. I would certainly stay here again.
Verified traveler
10.0
/10
Reviewed 442 week(s) ago
Hotels.com verified review
Family owned hotel with excellent service!
JESUS MANUEL
2.0
/10
Reviewed 443 week(s) ago
Hotels.com verified review
The room had spiders , I have to kill one.
The TV it was out order.
When I requested to move out to other room, I have been told the hotel was fully booked. I have paid the room almost 2 months in advance x 3 nights and I have been given the worst room, The wifi it did not work in the room I have to go to the lobby, I would never come back.
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Verified traveler
4.0
/10
Reviewed 487 week(s) ago
Expedia Group verified review
Good location, just a few blocks from Parque Bustamante metro (subway) station. Within easy walking distance from a quite a few good eateries.
Small but comfortable bedroom and bathroom. Our room was quiet except for incessant barking neighborhood dogs that yapped most of the night. Breakfast was simple but adequate.
Front desk staff were welcoming and helpful when we first arrived but were not quick to fix some issues (e.g. it took several requests to change a burned out light bulb). In our room was posted the "Policy of the Hotel" which stated that rooms would only be cleaned between 12 noon and 2 pm. On our first two days here, our room was cleaned when we returned in the afternoon. On our last day, we left the hotel at 9.30 am and returned at 3 pm to find our room not serviced. The receptionist said when we went out "later" we could have our room serviced but we insisted on prompt resolution of this issue.
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Verified traveler
6.0
/10
Reviewed 508 week(s) ago
Expedia Group verified review
Clean room and a reasonable walking distance to the city. Close to metro (2 blocks). Close to Barrio Italy.
Lorena&Salvador
8.0
/10
Reviewed 517 week(s) ago
Expedia Group verified review
The staff is very helpfull specially the night manager, I think his name is Omar. The owners David and Sandra were also very helpfull, even providers us temporary metro money. I definetly recommend the hotel.
Selma
8.0
/10
Reviewed 527 week(s) ago
Expedia Group verified review
Good location on a quite street.
Rooms are all remodeled (at least the one I was - # 7) with comfortable beds and pillows. Shower is the best: a lot of water and hot! I'll miss that shower!
Nice breakfast with a few options.
Staff is very nice and always willing to help. We needed to rent a car for one day, pick-up and delivery at the hotel with same cost as if you have to do it at the airport.
I will definitely recommend and stay there again when I'm back to Santiago.
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Dieter
10.0
/10
Reviewed 535 week(s) ago
Expedia Group verified review
The hotel itself is very nice. Old, but not in a bad way - hardwood floors and brick walls give it a charming rustic character. Our room was quite clean, and the bathroom had recently been redone. The staff are very friendly and helpful. For the price, it is excellent. The location in Barrio Italia is really the best part. Lots of shopping in boutique stores with handmade goods and furniture, antique restoration shops, and excellent restaurants. We don't mind walking, so the 20-minute walk to museums, Lastarria, St. Lucia, or downtown areas was no problem. You could also easily grab a taxi or take the metro from the Parque Bustamante station.
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Verified traveler
10.0
/10
Reviewed 541 week(s) ago
Hotels.com verified review
Staff was very helpful in booking additional flights within Chile and visiting city museums.
Verified traveler
6.0
/10
Reviewed 550 week(s) ago
Hotels.com verified review
I was in Chile on business for the first time and did not know what to expect. The bed and breakfast was clean but needed to be modernized and cleaned and maintained on the outside of the building. During the heat of the summer when it gets as hot as 97 degrees F. you expect to have some A/C. When I asked they gave me an antique fan to keep me cool. They said that it was the hottest that it had ever been. My luck. However, the staff was very friendly and as helpful as they could be. When I read the info on the Hotel.com site it says that the staff speaks English. They mean that the staff speaks fluent Spanish and not English. If they did not use the Google translation program on their computer I would have been in deep trouble. Lastly, the Internet service was somewhat sporadic. The staff is very nice and they do the best that they can under the circumstances. Based upon the price of the hotel a few blocks up the street, this place is a great value, so if you want to save money I would definitely suggest considering this property.
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G.O.C.
10.0
/10
Reviewed 585 week(s) ago
Hotels.com verified review
This is a wonderful place. More of an inn or bed and breakfast than a hotel, which is a PLUS. Small, clean , safe, well-located, and expertly staffed and managed. I LOVED IT.
Miguel
Friends and Family
10.0
/10
Reviewed 137 week(s) ago
Hotels.com verified review
Muy amables. Lugar adecuado para hospedarse, limpio y bien ubicado. Atienden personas muy amables.
Number of reviews per page
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