Hotel Casa Lyon

Hotels
7.6
/10
Pleasant
96 reviews

What Guests Say About Their Stay

Mike

10.0
/ 10
A pleasant guesthouse in a quiet, convenient location. Staff are very pleasant and helpful. Some of the fittings could use a handyman - it’s not the Ritz.

Antti

10.0
/ 10
Nice place and great location. No air conditioning, but the fan in room helps. Staying again on our way back

Keith

10.0
/ 10
The hotel was secure with big metal gates, security camera and a security bell to push for entry. You need this security in Santiago. All of the staff were very helpful, found my Spanish funny, but were respectful. I would certainly stay here again.
In the Area
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Arzobispo Larrain Gandarillas 394, Providencia, Providencia, Provincia de Santiago, Región Metropolitana de Santiago, Chile, 7501120

Main Facilities

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24-Hour Front Desk
WiFi
In Santiago (Providencia)
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What's around Hotel Casa Lyon

Arzobispo Larrain Gandarillas 394, Providencia, Providencia, Provincia de Santiago, Región Metropolitana de Santiago, Chile, 7501120
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General


In Santiago (Providencia)

Location


With a stay at Hotel Casa Lyon in Santiago (Providencia), you'll be a 5-minute drive from Costanera Center and 7 minutes from Julio Martinez Pradanos National Stadium. This hotel is 5.7 mi (9.2 km) from Parque Arauco Mall and 0.6 mi (1 km) from Medical Center Hospital Worker.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Medical Center Hospital Worker - 0.7 km / 0.4 mi
Arturo Lopez Perez Foundation - 0.9 km / 0.5 mi
Plaza Baquedano - 1 km / 0.6 mi
Forest Park - 1.2 km / 0.7 mi
Pontifical Catholic University of Chile - 1.2 km / 0.7 mi
Clinica Santa Maria - 1.3 km / 0.8 mi
Gabriela Mistral Cultural Center - 1.5 km / 0.9 mi
Catholic University Clinical Hospital - 1.5 km / 0.9 mi
Patio Bellavista - 1.5 km / 0.9 mi
Museo de Arte Popular Americano - 1.5 km / 1 mi
Lastarria District - 1.7 km / 1 mi
Santa Lucia Hill - 1.9 km / 1.2 mi
La Chascona - 1.9 km / 1.2 mi
Nescafé Theater of The Arts - 2 km / 1.3 mi
Parque Metropolitano - 2 km / 1.3 mi

The preferred airport for Hotel Casa Lyon is Santiago Intl. Airport (SCL) - 19.8 km / 12.3 mi

Renovations


The following facilities are closed seasonally each year. They will be closed from November 23 to December 2:

  • One of the dining venues
  • Business center

Facilities


Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services, a television in a common area, and a reception hall.

Business Facilities


Featured amenities include a business center, a 24-hour front desk, and multilingual staff.

Dining


Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 9:30 AM.

Rooms


Make yourself at home in one of the 14 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes, and housekeeping is provided on weekdays only.

All facilities in Hotel Casa Lyon

Functional Hall Hotel Casa Lyon
Functional Hall
Common Space Hotel Casa Lyon
Common Space
Exterior Hotel Casa Lyon
Exterior
Others Hotel Casa Lyon
Others
Restaurant Hotel Casa Lyon
Restaurant

General

  • Reception hall
  • Smoking area
  • Terrace

Hotel Services

  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • TV lounge
  • Garden

Transportation

  • Storage

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Public Facilities

  • Safety deposit box

Business Facilities

  • Business facilities

Accommodation Policy & General Information in Hotel Casa Lyon

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

  • Hosted evening meal: CLP 10000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Not Allowed

Professional property host/manager, No cribs (infant beds) available, No rollaway/extra beds available, No elevators

General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Casa Lyon
14
Number of floors in Hotel Casa Lyon
6
Another facilities in Hotel Casa Lyon
Reception hall, Smoking area, Terrace, Multilingual staff, 24-hour Receptionist

Frequently asked question in Hotel Casa Lyon

What are available facilities at Hotel Casa Lyon?
There are top facilites at Hotel Casa Lyon such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Casa Lyon?
The standard check-in time at Hotel Casa Lyon is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hotel Casa Lyon provide breakfast?
Yes, Hotel Casa Lyon provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Casa Lyon?
Hotel Casa Lyon is a 3.0-star hotel.
How many floors does Hotel Casa Lyon have?
Hotel Casa Lyon has 6 floors.
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More Reviews from Other Guests in Hotel Casa Lyon

7.6
Pleasant
From 96 reviews
Cleanliness

7.8

Room Comfort

7.4

Location

8.8

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Casa Lyon

Number of reviews per page
20
40
Top reviews
Mike
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 160 week(s) ago

Expedia Group verified review

A pleasant guesthouse in a quiet, convenient location. Staff are very pleasant and helpful. Some of the fittings could use a handyman - it’s not the Ritz.
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 359 week(s) ago

Expedia Group verified review

pleasant and clean.nothing fancy but comfortable.good service and staff very helpful and pleasant.knowledge of basic spanish is useful.
Antti
icon-with Friends
with Friends
10.0
/10
Reviewed 391 week(s) ago

Hotels.com verified review

Nice place and great location. No air conditioning, but the fan in room helps. Staying again on our way back
Verified traveler
8.0
/10
Reviewed 412 week(s) ago

Hotels.com verified review

Helful staff. Very clean abd tidy room but rather cold at night. Heating is insufficient.
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 434 week(s) ago

Hotels.com verified review

Older place but friendly and good location.
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 440 week(s) ago

Hotels.com verified review

Lovely small hotel, breakfast a little basic but the area is very nice.
Verified traveler
8.0
/10
Reviewed 443 week(s) ago

Hotels.com verified review

The staff was friendly and helpful. While they do not speak English, my primary language, they did try very hard to communicate clearly and were always smiling and helpful. The bed was very comfortable. The shower was nice and hot with plenty of water pressure. The hotel was relatively quite, but people walking around could be heard through the hardwood floors. I'm usually a low-maintenance guest, so I don't ask hotels for anything usually. I should mention that this hotel doesn't have A/C, so in the summer, people used to that might want to pick a different place. It was in the upper 80s degF and with both windows slightly open, a nice breeze cooled the room nicely. The main downside for this (and most non-corporate) hotels is that neighbors and normal street noise can be an issue. It isn't a noisy neighborhood, but there are cars and buses 100m away. The business next door is an automotive shop, so those shop tools can make noise. I've always lived in the suburbs or country, so maybe I'm overly sensitive to city noises? Earplugs generally solve the issue. The value of this hotel is very high.
Read More
Debra
10.0
/10
Reviewed 481 week(s) ago

Hotels.com verified review

Great location, easy access to metro station and bus, safe
Keith
10.0
/10
Reviewed 483 week(s) ago

Hotels.com verified review

The hotel was secure with big metal gates, security camera and a security bell to push for entry. You need this security in Santiago. All of the staff were very helpful, found my Spanish funny, but were respectful. I would certainly stay here again.
Verified traveler
icon-Family
Family
10.0
/10
Reviewed 484 week(s) ago

Hotels.com verified review

Family owned hotel with excellent service!
JESUS MANUEL
2.0
/10
Reviewed 485 week(s) ago

Hotels.com verified review

The room had spiders , I have to kill one. The TV it was out order. When I requested to move out to other room, I have been told the hotel was fully booked. I have paid the room almost 2 months in advance x 3 nights and I have been given the worst room, The wifi it did not work in the room I have to go to the lobby, I would never come back.
Read More
Verified traveler
4.0
/10
Reviewed 529 week(s) ago

Expedia Group verified review

Good location, just a few blocks from Parque Bustamante metro (subway) station. Within easy walking distance from a quite a few good eateries. Small but comfortable bedroom and bathroom. Our room was quiet except for incessant barking neighborhood dogs that yapped most of the night. Breakfast was simple but adequate. Front desk staff were welcoming and helpful when we first arrived but were not quick to fix some issues (e.g. it took several requests to change a burned out light bulb). In our room was posted the "Policy of the Hotel" which stated that rooms would only be cleaned between 12 noon and 2 pm. On our first two days here, our room was cleaned when we returned in the afternoon. On our last day, we left the hotel at 9.30 am and returned at 3 pm to find our room not serviced. The receptionist said when we went out "later" we could have our room serviced but we insisted on prompt resolution of this issue.
Read More
Verified traveler
6.0
/10
Reviewed 550 week(s) ago

Expedia Group verified review

Clean room and a reasonable walking distance to the city. Close to metro (2 blocks). Close to Barrio Italy.
Lorena&Salvador
8.0
/10
Reviewed 560 week(s) ago

Expedia Group verified review

The staff is very helpfull specially the night manager, I think his name is Omar. The owners David and Sandra were also very helpfull, even providers us temporary metro money. I definetly recommend the hotel.
Selma
8.0
/10
Reviewed 569 week(s) ago

Expedia Group verified review

Good location on a quite street. Rooms are all remodeled (at least the one I was - # 7) with comfortable beds and pillows. Shower is the best: a lot of water and hot! I'll miss that shower! Nice breakfast with a few options. Staff is very nice and always willing to help. We needed to rent a car for one day, pick-up and delivery at the hotel with same cost as if you have to do it at the airport. I will definitely recommend and stay there again when I'm back to Santiago.
Read More
Dieter
10.0
/10
Reviewed 577 week(s) ago

Expedia Group verified review

The hotel itself is very nice. Old, but not in a bad way - hardwood floors and brick walls give it a charming rustic character. Our room was quite clean, and the bathroom had recently been redone. The staff are very friendly and helpful. For the price, it is excellent. The location in Barrio Italia is really the best part. Lots of shopping in boutique stores with handmade goods and furniture, antique restoration shops, and excellent restaurants. We don't mind walking, so the 20-minute walk to museums, Lastarria, St. Lucia, or downtown areas was no problem. You could also easily grab a taxi or take the metro from the Parque Bustamante station.
Read More
Verified traveler
10.0
/10
Reviewed 583 week(s) ago

Hotels.com verified review

Staff was very helpful in booking additional flights within Chile and visiting city museums.
Verified traveler
6.0
/10
Reviewed 593 week(s) ago

Hotels.com verified review

I was in Chile on business for the first time and did not know what to expect. The bed and breakfast was clean but needed to be modernized and cleaned and maintained on the outside of the building. During the heat of the summer when it gets as hot as 97 degrees F. you expect to have some A/C. When I asked they gave me an antique fan to keep me cool. They said that it was the hottest that it had ever been. My luck. However, the staff was very friendly and as helpful as they could be. When I read the info on the Hotel.com site it says that the staff speaks English. They mean that the staff speaks fluent Spanish and not English. If they did not use the Google translation program on their computer I would have been in deep trouble. Lastly, the Internet service was somewhat sporadic. The staff is very nice and they do the best that they can under the circumstances. Based upon the price of the hotel a few blocks up the street, this place is a great value, so if you want to save money I would definitely suggest considering this property.
Read More
G.O.C.
10.0
/10
Reviewed 627 week(s) ago

Hotels.com verified review

This is a wonderful place. More of an inn or bed and breakfast than a hotel, which is a PLUS. Small, clean , safe, well-located, and expertly staffed and managed. I LOVED IT.
Beatriz
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Habitación sin armario para poder guardar algo de ropa, solo diapone de un colgador de pared para poder colgar los abrigos y ya está. La ducha tiene cortina en vez de mampara. La bañera tiene cortina en vez de mampara. Habitación limpieza . Desayuno muy rico, te dan a elegir diferentes tostadas, te dan yogur natural, riquisimo, café y una pieza de fruta. Zona muy segura para alojarse, en menos de 5min andando hay dos supermercados grandes. Lo peor fue que no permiten poder pagar con tarjeta de débito.
Read More
Number of reviews per page
20
40

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Exterior 4 Hotel Casa Lyon

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.6
Pleasant
From 96 reviews
Cleanliness

7.8

Room Comfort

7.4

Location

8.8

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Casa Lyon

Number of reviews per page
20
40
Top reviews
Mike
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 160 week(s) ago

Expedia Group verified review

A pleasant guesthouse in a quiet, convenient location. Staff are very pleasant and helpful. Some of the fittings could use a handyman - it’s not the Ritz.
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 359 week(s) ago

Expedia Group verified review

pleasant and clean.nothing fancy but comfortable.good service and staff very helpful and pleasant.knowledge of basic spanish is useful.
Antti
icon-with Friends
with Friends
10.0
/10
Reviewed 391 week(s) ago

Hotels.com verified review

Nice place and great location. No air conditioning, but the fan in room helps. Staying again on our way back
Verified traveler
8.0
/10
Reviewed 412 week(s) ago

Hotels.com verified review

Helful staff. Very clean abd tidy room but rather cold at night. Heating is insufficient.
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 434 week(s) ago

Hotels.com verified review

Older place but friendly and good location.
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 440 week(s) ago

Hotels.com verified review

Lovely small hotel, breakfast a little basic but the area is very nice.
Verified traveler
8.0
/10
Reviewed 443 week(s) ago

Hotels.com verified review

The staff was friendly and helpful. While they do not speak English, my primary language, they did try very hard to communicate clearly and were always smiling and helpful. The bed was very comfortable. The shower was nice and hot with plenty of water pressure. The hotel was relatively quite, but people walking around could be heard through the hardwood floors. I'm usually a low-maintenance guest, so I don't ask hotels for anything usually. I should mention that this hotel doesn't have A/C, so in the summer, people used to that might want to pick a different place. It was in the upper 80s degF and with both windows slightly open, a nice breeze cooled the room nicely. The main downside for this (and most non-corporate) hotels is that neighbors and normal street noise can be an issue. It isn't a noisy neighborhood, but there are cars and buses 100m away. The business next door is an automotive shop, so those shop tools can make noise. I've always lived in the suburbs or country, so maybe I'm overly sensitive to city noises? Earplugs generally solve the issue. The value of this hotel is very high.
Read More
Debra
10.0
/10
Reviewed 481 week(s) ago

Hotels.com verified review

Great location, easy access to metro station and bus, safe
Keith
10.0
/10
Reviewed 483 week(s) ago

Hotels.com verified review

The hotel was secure with big metal gates, security camera and a security bell to push for entry. You need this security in Santiago. All of the staff were very helpful, found my Spanish funny, but were respectful. I would certainly stay here again.
Verified traveler
icon-Family
Family
10.0
/10
Reviewed 484 week(s) ago

Hotels.com verified review

Family owned hotel with excellent service!
JESUS MANUEL
2.0
/10
Reviewed 485 week(s) ago

Hotels.com verified review

The room had spiders , I have to kill one. The TV it was out order. When I requested to move out to other room, I have been told the hotel was fully booked. I have paid the room almost 2 months in advance x 3 nights and I have been given the worst room, The wifi it did not work in the room I have to go to the lobby, I would never come back.
Read More
Verified traveler
4.0
/10
Reviewed 529 week(s) ago

Expedia Group verified review

Good location, just a few blocks from Parque Bustamante metro (subway) station. Within easy walking distance from a quite a few good eateries. Small but comfortable bedroom and bathroom. Our room was quiet except for incessant barking neighborhood dogs that yapped most of the night. Breakfast was simple but adequate. Front desk staff were welcoming and helpful when we first arrived but were not quick to fix some issues (e.g. it took several requests to change a burned out light bulb). In our room was posted the "Policy of the Hotel" which stated that rooms would only be cleaned between 12 noon and 2 pm. On our first two days here, our room was cleaned when we returned in the afternoon. On our last day, we left the hotel at 9.30 am and returned at 3 pm to find our room not serviced. The receptionist said when we went out "later" we could have our room serviced but we insisted on prompt resolution of this issue.
Read More
Verified traveler
6.0
/10
Reviewed 550 week(s) ago

Expedia Group verified review

Clean room and a reasonable walking distance to the city. Close to metro (2 blocks). Close to Barrio Italy.
Lorena&Salvador
8.0
/10
Reviewed 560 week(s) ago

Expedia Group verified review

The staff is very helpfull specially the night manager, I think his name is Omar. The owners David and Sandra were also very helpfull, even providers us temporary metro money. I definetly recommend the hotel.
Selma
8.0
/10
Reviewed 569 week(s) ago

Expedia Group verified review

Good location on a quite street. Rooms are all remodeled (at least the one I was - # 7) with comfortable beds and pillows. Shower is the best: a lot of water and hot! I'll miss that shower! Nice breakfast with a few options. Staff is very nice and always willing to help. We needed to rent a car for one day, pick-up and delivery at the hotel with same cost as if you have to do it at the airport. I will definitely recommend and stay there again when I'm back to Santiago.
Read More
Dieter
10.0
/10
Reviewed 577 week(s) ago

Expedia Group verified review

The hotel itself is very nice. Old, but not in a bad way - hardwood floors and brick walls give it a charming rustic character. Our room was quite clean, and the bathroom had recently been redone. The staff are very friendly and helpful. For the price, it is excellent. The location in Barrio Italia is really the best part. Lots of shopping in boutique stores with handmade goods and furniture, antique restoration shops, and excellent restaurants. We don't mind walking, so the 20-minute walk to museums, Lastarria, St. Lucia, or downtown areas was no problem. You could also easily grab a taxi or take the metro from the Parque Bustamante station.
Read More
Verified traveler
10.0
/10
Reviewed 583 week(s) ago

Hotels.com verified review

Staff was very helpful in booking additional flights within Chile and visiting city museums.
Verified traveler
6.0
/10
Reviewed 593 week(s) ago

Hotels.com verified review

I was in Chile on business for the first time and did not know what to expect. The bed and breakfast was clean but needed to be modernized and cleaned and maintained on the outside of the building. During the heat of the summer when it gets as hot as 97 degrees F. you expect to have some A/C. When I asked they gave me an antique fan to keep me cool. They said that it was the hottest that it had ever been. My luck. However, the staff was very friendly and as helpful as they could be. When I read the info on the Hotel.com site it says that the staff speaks English. They mean that the staff speaks fluent Spanish and not English. If they did not use the Google translation program on their computer I would have been in deep trouble. Lastly, the Internet service was somewhat sporadic. The staff is very nice and they do the best that they can under the circumstances. Based upon the price of the hotel a few blocks up the street, this place is a great value, so if you want to save money I would definitely suggest considering this property.
Read More
G.O.C.
10.0
/10
Reviewed 627 week(s) ago

Hotels.com verified review

This is a wonderful place. More of an inn or bed and breakfast than a hotel, which is a PLUS. Small, clean , safe, well-located, and expertly staffed and managed. I LOVED IT.
Beatriz
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Habitación sin armario para poder guardar algo de ropa, solo diapone de un colgador de pared para poder colgar los abrigos y ya está. La ducha tiene cortina en vez de mampara. La bañera tiene cortina en vez de mampara. Habitación limpieza . Desayuno muy rico, te dan a elegir diferentes tostadas, te dan yogur natural, riquisimo, café y una pieza de fruta. Zona muy segura para alojarse, en menos de 5min andando hay dos supermercados grandes. Lo peor fue que no permiten poder pagar con tarjeta de débito.
Read More
Number of reviews per page
20
40