Ascott Huai Hai Road Shanghai

8.2
/10
Very Good
530 reviews

What Guests Say About Their Stay

Catherine
10.0
/ 10
We stayed at Ascott Huai Hai Road for 5 nights and it was 1 of the best so far, for the amount that we paid for. Service has been top notch from the moment we stepped in. We had to change rooms once as the room below us had a burst pipe, we appreciate that they personally informed us of the issue, and managed to find us a similar room 2 floors down almost immediately. We had left behind my daughter's camera upon checkout and only realised it late that night. When I messaged the hotel via this app, I got an immediate reply from Ethan Chen. I still preferred to talk over the phone and managed to get through, afterwhich he offered to send the lost and found item via package delivery to our new hotel within a day. I offered to pay for the delivery service, but they waived it and said it was their job. Really touched by their actions and it is not something that we take for granted. We will reocmmend this hotel to friends and family who visit Shanghai in future!!
Renjiang
10.0
/ 10
Front desk is very responsive. River is extremely knowledgeable and helpful. The housekeeper Ms. Ling did excellent job. Highly recommended.
Guiness
10.0
/ 10
The hotel room is spacious and comfortable. The hotel location is very convenient. There are many shops and restaurants nearby. A subway station is across the street from the hotel. The hotel staff is friendly.
In the Area
See Map
No 282,Huai Hai Road Central, Huangpu District, Huangpu, Shanghai, China, 200021

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Ascott Huai Hai Road Shanghai is a good choice when you are visiting Huangpu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Ascott Huai Hai Road Shanghai

No 282,Huai Hai Road Central, Huangpu District, Huangpu, Shanghai, China, 200021
Discover More Places
Others Ascott Huai Hai Road Shanghai
Others 2 Ascott Huai Hai Road Shanghai

Discover More About Ascott Huai Hai Road Shanghai

Location


Staying at Ascott Huai Hai Road Shanghai is a good choice when you are visiting Huangpu.

About Ascott Huai Hai Road Shanghai

The apartment’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Ascott Huai Hai Road Shanghai exclusively for you.

Ascott Huai Hai Road Shanghai is a apartment with great comfort and excellent service according to most apartment's guests.

Get precious and unforgettable moment during your stay at Ascott Huai Hai Road Shanghai.

All facilities in Ascott Huai Hai Road Shanghai

Others Ascott Huai Hai Road Shanghai
Others

Things to Do

  • Indoor pool
  • Garden
  • Shops
  • Health club
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Express check-in
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Elevator

Business Facilities

  • Meeting rooms
  • Business center
  • Conference center

Sports and Recreations

  • Fitness center
  • Outdoor tennis court
  • Tennis court

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Parking (surcharge)
  • Terrace

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Ascott Huai Hai Road Shanghai

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately CNY 130 per person
  • Airport shuttle fee: CNY 670 (one-way)
  • Self parking fee: CNY 160 per day (in/out privileges)
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Onsite parties or group events are strictly prohibited
  • Long-term renters welcome
  • Host has indicated there is a carbon monoxide detector on the property
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • This property is professionally cleaned
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property's indoor pool is closed on the second Monday of every month. To check in, Chinese nationals must present their government-issued ID card "The second generation of resident identification card of the People's Republic of China." All other guests may continue to provide passports at check-in.

The following facilities are closed seasonally each year. They will be closed from April 01 to August 31:
  • One of the dining venues
  • Bar/Lounge

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Ascott Huai Hai Road Shanghai
308
Number of floors in Ascott Huai Hai Road Shanghai
38
Another facilities in Ascott Huai Hai Road Shanghai
Indoor pool, Garden, Shops, Health club, Steam room

Frequently asked questions about Ascott Huai Hai Road Shanghai

What are available facilities at Ascott Huai Hai Road Shanghai?
There are top facilites at Ascott Huai Hai Road Shanghai such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Ascott Huai Hai Road Shanghai?
The standard check-in time at Ascott Huai Hai Road Shanghai is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Ascott Huai Hai Road Shanghai provide breakfast?
Yes, Ascott Huai Hai Road Shanghai provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Ascott Huai Hai Road Shanghai?
Ascott Huai Hai Road Shanghai has a 4.5-star rating.
How many floors does Ascott Huai Hai Road Shanghai have?
Ascott Huai Hai Road Shanghai has 38.
See All

Ascott Huai Hai Road Shanghai reviews and ratings

8.2
Very Good
From 518 reviews
Cleanliness

8.2

Room Comfort

8.4

Location

9.4

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Ascott Huai Hai Road Shanghai

Number of reviews per page
20
40
Top reviews
Frank
icon-Business
Business
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Room for improvement on services rather than lip services with better SOP in placed.
Xin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Location is great. Services is nice too.
Nathan
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice place and friendly staff. Well set up room
Shih Yung
icon-Business
Business
2.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

terrible!no hot water in midnight, lots of noise from 1am -2am , Service line cannot reach,TVcannot work, speaker is also broken! Hotel staff attitude is bad
Simon
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

The stay is fine. The staff is not as helpful as expected, e.g. seldom able to answer questions effectively and correctly. There is one exception though, whose name is Ethan Chen. Ethan is very professional and friendly. Once hearing my complaint about iPhone charging in my room, he immediately act to quickly resolve the issue. Definitely a special thank to him.
Read More
Bing
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great location and wonderful staff!
Jia
icon-Leisure
Leisure
4.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The apartment is excellently located and has easy access to everything you need shopping-wise. However, the property, other than its facade, is really dated. The hallway has a smell and the furniture is really worn. The facilities are in working condition but nothing close to the value of what you have paid for. I chose it because it’s a serviced apartment and the cleaning staff go out of their way to keep it clean, but all the amenities are just so in need an upgrade that there’s not much additional cleaning can do.
Read More
Bao Ru
2.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Broken parts and unclearn areas with no response upon request.
Maxine
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The property advertises having air conditioning but only had heating on in the room, despite the temperature being in the mid 30s. Staff were rude and unhelpful
Julian
icon-Business
Business
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Great location, and decent sized appointment that is nice and clean.
Catherine
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

We stayed at Ascott Huai Hai Road for 5 nights and it was 1 of the best so far, for the amount that we paid for. Service has been top notch from the moment we stepped in. We had to change rooms once as the room below us had a burst pipe, we appreciate that they personally informed us of the issue, and managed to find us a similar room 2 floors down almost immediately. We had left behind my daughter's camera upon checkout and only realised it late that night. When I messaged the hotel via this app, I got an immediate reply from Ethan Chen. I still preferred to talk over the phone and managed to get through, afterwhich he offered to send the lost and found item via package delivery to our new hotel within a day. I offered to pay for the delivery service, but they waived it and said it was their job. Really touched by their actions and it is not something that we take for granted. We will reocmmend this hotel to friends and family who visit Shanghai in future!!
Read More
Lael
icon-Business
Business
4.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Property is not well maintained and dirty. Very dated, different from pictures on hotels.com. Breakfast is bland. Only good thing is the location. For this price, can go somewhere else much better.
Jennifer
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Great location. Helpful staff
Renjiang
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Front desk is very responsive. River is extremely knowledgeable and helpful. The housekeeper Ms. Ling did excellent job. Highly recommended.
Guiness
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

The hotel room is spacious and comfortable. The hotel location is very convenient. There are many shops and restaurants nearby. A subway station is across the street from the hotel. The hotel staff is friendly.
Margie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

We love to stay here and want to make it our designated stay next time in Shanghai. Breakfast is just okay, services aren’t great as the front desk lady treats us suspiciously, after swapped our key and had us signed, a few minutes later she followed us to the table, interrupted our breakfast to ask us show who we are again. Other than that, overall experience is very nice. Clean, spacious, excellent etc.
Read More
John
icon-Leisure
Leisure
8.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

The hotel is centrally located with subway very nearby. Many restaurant choices and shopping
sharron
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Everything was perfect. Except the receptionist service attitude.
LIn
icon-Business
Business
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

I arrived at 11 am, then they just gave me early check-in. Location is just nearby Xintienti. Room is a bit old, but clean. I can recommand this place to my friends.
Yoon
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Not as big as expected and a little bit dirty for the toilet
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Ascott Huai Hai Road Shanghai

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 518 reviews
Cleanliness

8.2

Room Comfort

8.4

Location

9.4

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Ascott Huai Hai Road Shanghai

Number of reviews per page
20
40
Top reviews
Frank
icon-Business
Business
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Room for improvement on services rather than lip services with better SOP in placed.
Xin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Location is great. Services is nice too.
Nathan
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice place and friendly staff. Well set up room
Shih Yung
icon-Business
Business
2.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

terrible!no hot water in midnight, lots of noise from 1am -2am , Service line cannot reach,TVcannot work, speaker is also broken! Hotel staff attitude is bad
Simon
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

The stay is fine. The staff is not as helpful as expected, e.g. seldom able to answer questions effectively and correctly. There is one exception though, whose name is Ethan Chen. Ethan is very professional and friendly. Once hearing my complaint about iPhone charging in my room, he immediately act to quickly resolve the issue. Definitely a special thank to him.
Read More
Bing
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great location and wonderful staff!
Jia
icon-Leisure
Leisure
4.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The apartment is excellently located and has easy access to everything you need shopping-wise. However, the property, other than its facade, is really dated. The hallway has a smell and the furniture is really worn. The facilities are in working condition but nothing close to the value of what you have paid for. I chose it because it’s a serviced apartment and the cleaning staff go out of their way to keep it clean, but all the amenities are just so in need an upgrade that there’s not much additional cleaning can do.
Read More
Bao Ru
2.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Broken parts and unclearn areas with no response upon request.
Maxine
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The property advertises having air conditioning but only had heating on in the room, despite the temperature being in the mid 30s. Staff were rude and unhelpful
Julian
icon-Business
Business
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Great location, and decent sized appointment that is nice and clean.
Catherine
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

We stayed at Ascott Huai Hai Road for 5 nights and it was 1 of the best so far, for the amount that we paid for. Service has been top notch from the moment we stepped in. We had to change rooms once as the room below us had a burst pipe, we appreciate that they personally informed us of the issue, and managed to find us a similar room 2 floors down almost immediately. We had left behind my daughter's camera upon checkout and only realised it late that night. When I messaged the hotel via this app, I got an immediate reply from Ethan Chen. I still preferred to talk over the phone and managed to get through, afterwhich he offered to send the lost and found item via package delivery to our new hotel within a day. I offered to pay for the delivery service, but they waived it and said it was their job. Really touched by their actions and it is not something that we take for granted. We will reocmmend this hotel to friends and family who visit Shanghai in future!!
Read More
Lael
icon-Business
Business
4.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Property is not well maintained and dirty. Very dated, different from pictures on hotels.com. Breakfast is bland. Only good thing is the location. For this price, can go somewhere else much better.
Jennifer
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Great location. Helpful staff
Renjiang
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Front desk is very responsive. River is extremely knowledgeable and helpful. The housekeeper Ms. Ling did excellent job. Highly recommended.
Guiness
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

The hotel room is spacious and comfortable. The hotel location is very convenient. There are many shops and restaurants nearby. A subway station is across the street from the hotel. The hotel staff is friendly.
Margie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

We love to stay here and want to make it our designated stay next time in Shanghai. Breakfast is just okay, services aren’t great as the front desk lady treats us suspiciously, after swapped our key and had us signed, a few minutes later she followed us to the table, interrupted our breakfast to ask us show who we are again. Other than that, overall experience is very nice. Clean, spacious, excellent etc.
Read More
John
icon-Leisure
Leisure
8.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

The hotel is centrally located with subway very nearby. Many restaurant choices and shopping
sharron
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Everything was perfect. Except the receptionist service attitude.
LIn
icon-Business
Business
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

I arrived at 11 am, then they just gave me early check-in. Location is just nearby Xintienti. Room is a bit old, but clean. I can recommand this place to my friends.
Yoon
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Not as big as expected and a little bit dirty for the toilet
Number of reviews per page
20
40