Grand Hyatt Xi An

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9.4
/10
Exceptional
93 reviews

What Guests Say About Their Stay

Elizabeth

10.0
/ 10
We stayed for 2 nights at the Grand Hyatt Xi'An in a Grand Club King Room. We went to Xi'An mainly to see the Terracotta Warriors. For us, we found this hotel was isolated from the main part of the town of Xi'An. We needed to take a taxi to get into the town centre. Apart from that, the room, the staff and the food were all at standard of what we would expect from the Grand Hyatt group. For us, the location wasn't the best.

glenda

10.0
/ 10
The food option is a great value for money. The staff were all helpful and friendly. The rooms were clean. My stay was just too short but will definitely recommend

David

10.0
/ 10
The Grand Hyatt was very clean, and our room was well appointed. Staff were responsive to our requests. Excellent selection at the breakfast buffet and the evening Happy Hour.
In the Area
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No 12 Jinye Road, High Tech Zone, Xi'an, Shaanxi, China, 710065

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Grand Hyatt Xi An is located in area / city Xi'an. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Hyatt Xi An

No 12 Jinye Road, High Tech Zone, Xi'an, Shaanxi, China, 710065
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Lobby Grand Hyatt Xi An
Lobby 2 Grand Hyatt Xi An

Discover More About Grand Hyatt Xi An

Experience the Grandeur of Grand Hyatt Xi An

For Australian travellers seeking an unforgettable stay in the historic heart of China, the Grand Hyatt Xi An offers a luxurious and convenient base. Nestled in the vibrant Shaanxi province, this esteemed hotel provides a sophisticated retreat, blending modern comforts with impeccable service. Whether you're drawn to the ancient wonders of Xi'an or the burgeoning energy of the city, Grand Hyatt Xi An promises an exceptional experience, catering to discerning tastes with its world-class amenities and prime location. Rates at Grand Hyatt Xi An start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Grand Hyatt Xi An

Located in the bustling Qujiang New District, a dynamic area known for its cultural attractions and modern development, Grand Hyatt Xi An offers a prime position for exploration. The hotel is situated at No 12 Jinye Road, High Tech Zone, Xi'an, Shaanxi, China, 710065, placing you within easy reach of key city landmarks and transport links. While not directly in the city centre, this district provides a more contemporary and spacious feel, often favoured by travellers looking for a blend of convenience and a less crowded atmosphere. For those arriving by air, the hotel is accessible via a straightforward journey from Xi'an Xianyang International Airport. Public transport options, including metro lines and bus routes, are available nearby, connecting you efficiently to the wider city and its historical sites. The surrounding area is developing rapidly, with new shopping centres and dining precincts emerging, offering a glimpse into modern Xi'an.

Guest Facilities and Services at Grand Hyatt Xi An

Guest facilities at Grand Hyatt Xi An are designed to ensure a comfortable and convenient stay for all travellers. You'll find a range of amenities catering to your needs, including excellent dining options that showcase local and international cuisine. For those who enjoy staying active, a well-equipped fitness centre is available. Complimentary Wi-Fi is provided throughout the hotel, keeping you connected during your visit. The 24-hour front desk is staffed by a helpful team ready to assist with any queries or requests, ensuring peace of mind at any hour. Secure luggage storage is also available, allowing you to make the most of your time in Xi'an without being weighed down.

Room Information and Stay Experience at Grand Hyatt Xi An

The Grand Hyatt Xi An presents a selection of thoughtfully appointed rooms and suites, designed to be a sanctuary after a day of exploring. The room types of Grand Hyatt Xi An offer a variety of configurations to suit different preferences. Each accommodation is meticulously maintained, ensuring a clean and comfortable environment. You can expect modern climate control systems to keep you perfectly cool or warm, regardless of the season. Plush bedding and well-appointed bathrooms contribute to a restful and rejuvenating stay. The focus is on providing a serene and private space where guests can truly unwind and recharge.

Recommended Nearby Dining and Cafes around Grand Hyatt Xi An

The area surrounding Grand Hyatt Xi An is a burgeoning hub for culinary delights, offering a diverse range of dining experiences. You'll find a vibrant local food scene with numerous restaurants and eateries serving authentic Shaanxi cuisine, known for its rich flavours and unique dishes. For those who appreciate a good coffee and a relaxed brunch, the neighbourhood is increasingly featuring stylish cafes that offer both local brews and international favourites. Many of these establishments provide a welcoming atmosphere, perfect for starting your day or enjoying a leisurely afternoon. The hotel itself also boasts excellent dining venues, providing convenient and high-quality options for guests.

Popular Attractions and Activities near Grand Hyatt Xi An

Xi'an is a city steeped in history and culture, offering a wealth of attractions for visitors. While staying at Grand Hyatt Xi An, you'll be well-positioned to explore some of China's most significant historical sites. * **Terracotta Army:** A UNESCO World Heritage site, this incredible collection of life-sized warrior statues is an absolute must-see, showcasing the power and artistry of the Qin Dynasty. * **Big Wild Goose Pagoda:** An iconic landmark of Xi'an, this ancient Buddhist pagoda is a symbol of the city and offers stunning architecture and historical significance. * **Xi'an City Wall:** One of the oldest and best-preserved city walls in China, it offers a unique opportunity to cycle or walk along its ramparts, providing panoramic views of the city. * **Muslim Quarter:** Immerse yourself in the vibrant atmosphere of this bustling market area, famous for its street food, traditional crafts, and lively ambiance. * **Shaanxi History Museum:** Delve deeper into the rich past of the region with an extensive collection of artifacts that span thousands of years of Chinese history. If you are looking for other activities around Grand Hyatt Xi An, check out the best deals on Traveloka: Recommended activities in Xi'an!

How to Get to Grand Hyatt Xi An from the Airport

Navigating your journey from Xi'an Xianyang International Airport to Grand Hyatt Xi An is straightforward, with several convenient transportation options available. Understanding how to get to Grand Hyatt Xi An ensures a smooth start to your trip. * **Airport Link Train:** Xi'an operates an efficient airport train service that connects to the city's metro network. From the relevant metro station, you can then transfer to a line that brings you closer to the hotel's vicinity, followed by a short taxi or rideshare service. * **Airport Shuttle Bus:** Dedicated airport shuttle buses operate from Xi'an Xianyang International Airport to various points within the city. You can disembark at a stop closest to Grand Hyatt Xi An and then take a short taxi or rideshare service to complete your journey. * **Public Metered Taxis:** Traditional metered taxis are readily available at the airport. This offers a direct and convenient way to reach the hotel, with drivers familiar with the city's routes. * **Rideshare Services:** For a convenient door-to-door option, rideshare services are a popular choice. You can book a vehicle through your preferred app for a comfortable transfer to Grand Hyatt Xi An. For a hassle-free arrival, consider pre-booking your Airport transfer service.

Summary of Why You Should Choose Grand Hyatt Xi An

Grand Hyatt Xi An stands out as an excellent choice for Australian travellers seeking a blend of luxury, comfort, and convenience in Xi'an. Its prime location in the Qujiang New District offers a modern and accessible base for exploring the city's historical treasures and contemporary attractions. The hotel's commitment to providing exceptional guest facilities, including well-appointed rooms with modern amenities and a helpful 24-hour front desk, ensures a relaxing and enjoyable stay. Here’s a quick summary of why Grand Hyatt Xi An is a top pick: * **Prime Location:** Situated in a dynamic district with good access to transport and attractions. * **Comfortable Accommodations:** Rooms are designed for relaxation with excellent climate control and clean, modern facilities. * **Exceptional Service:** A dedicated team is on hand to assist with your needs, ensuring a seamless experience. * **Convenient Amenities:** From fitness centres to dining options, the hotel caters to a variety of guest requirements. Ready to experience the best of Xi'an? Check room availability at Grand Hyatt Xi An and Book Grand Hyatt Xi An today. For your travel needs, remember you can also Book budget hotels in Shaanxi and Easily book domestic and international flights at low prices through Traveloka.

All facilities in Grand Hyatt Xi An

Bar, Cafe and Lounge Grand Hyatt Xi An
Bar, Cafe and Lounge
Swimming Pool Grand Hyatt Xi An
Swimming Pool
Entertainment Facility Grand Hyatt Xi An
Entertainment Facility
Fitness Center Grand Hyatt Xi An
Fitness Center
Functional Hall Grand Hyatt Xi An
Functional Hall

Things to Do

  • Health club
  • Indoor pool
  • Spa
  • Barbecue
  • Sauna
  • Steam room

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Parking

Business Facilities

  • Meeting rooms
  • Business facilities

Food and Drinks

  • Breakfast

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Grand Hyatt Xi An

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Hyatt Xi An
380
Number of floors in Grand Hyatt Xi An
34
Another facilities in Grand Hyatt Xi An
Health club, Indoor pool, Spa, Barbecue, Sauna

Frequently asked questions about Grand Hyatt Xi An

What are available facilities at Grand Hyatt Xi An?
There are top facilites at Grand Hyatt Xi An such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Hyatt Xi An?
The standard check-in time at Grand Hyatt Xi An is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Grand Hyatt Xi An provide breakfast?
Yes, Grand Hyatt Xi An provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Hyatt Xi An?
Grand Hyatt Xi An has a 5.0-star rating.
How many floors does Grand Hyatt Xi An have?
Grand Hyatt Xi An has 34.
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Grand Hyatt Xi An reviews and ratings

9.4
Exceptional
From 93 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.2

Sort by
Most Relevant
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Traveller Reviews Grand Hyatt Xi An

Number of reviews per page
20
40
Top reviews
Woan Pin
icon-
8.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Attentive staff - good communication among them. Very rare these days as I often have to repeat my requests.
Elizabeth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

We stayed for 2 nights at the Grand Hyatt Xi'An in a Grand Club King Room. We went to Xi'An mainly to see the Terracotta Warriors. For us, we found this hotel was isolated from the main part of the town of Xi'An. We needed to take a taxi to get into the town centre. Apart from that, the room, the staff and the food were all at standard of what we would expect from the Grand Hyatt group. For us, the location wasn't the best.
Read More
glenda
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

The food option is a great value for money. The staff were all helpful and friendly. The rooms were clean. My stay was just too short but will definitely recommend
David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

The Grand Hyatt was very clean, and our room was well appointed. Staff were responsive to our requests. Excellent selection at the breakfast buffet and the evening Happy Hour.
Paul
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

I upgraded to 1 BR suite and was disappointed that the AC wouldn’t work at all. Staff move us to another suite and was better. Frustraded that we had too pack twice in one day however staff was good about things. Would stay again…
Verified traveler
icon-
2.0
/10
Reviewed 316 week(s) ago

Hotels.com verified review

The AC was off in almost the entire building. It was about 95 degrees or more outside and they kept it off but didn’t tell you before arriving. Then they would turn it on when you arrived just in your room not main areas. So my room (a suite) had no AC and they tried to fix it twice. It was so bad that moved me to another room and the AC still took half the night to finally work. So I had a horrible sleep. They actually kept sending a repair man to the room which made it even more dreadful as who wants to stay in a hotel room with a maintenance guy in your room all night?! To advertise 5 star and charge full price for the suite, and then not have any of the amenities functioning (oh I forgot the one western restaurant was not open the day I checked in 😂 and also the concierge had no clue where any were... even though I found one directly across the street from walking) was shameful. They also had dirty windows so bad you couldn’t see out of them. I know times are tough but at least let people know and make concessions if you aren’t operating at full as advertised amenities and conveniences of your hotel.
Read More
Nimish
icon-with Partner
with Partner
10.0
/10
Reviewed 359 week(s) ago

Hotels.com verified review

Great location, and perfect hotel. Good service and highly recommended.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 360 week(s) ago

Expedia Group verified review

Beautiful property, excellent restaurants. Highly recommended.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 372 week(s) ago

Expedia Group verified review

New and clean. The staff are very pleasant and helpful
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 384 week(s) ago

Expedia Group verified review

Awesome hotel with stunning architecture. The staff speaks very well English.
Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 391 week(s) ago

Expedia Group verified review

We stayed on 5 star properties in Beijing, Shanghai and Xi'an.. This is the best ever
Roger
10.0
/10
Reviewed 393 week(s) ago

Expedia Group verified review

We stayed at this new hotel for 5 nights during the Chinese New Year. Despite the fact this hotel is located away from major tourists sites, it was almost fully booked. The architecture itself is something to marvel. The service AND amenities are far beyond the normal standard of any Grand Hyatt. Scarlett and her colleague at the front desk immediately made us feel at home with their attentive service. We booked a corner room on higher floors which had a spectacular view of the city. The restaurant on 22nd floor offers good mixture of Western and local delicacies for breakfasts. Although it was mostly packed with guests, the staff still managed to handle our daily cappuccino requests in a timely fashion. The gym, pool and spa are also one of best we've experienced. After so many days of Chinese food, we decided to try their Italian restaurant. As frequent travelers to Italy, we were so impressed with both the quality and authenticity of the food. Couldn't believe the hotel was just opened in April 2018 considering the fact that everyone is so well trained. Even our maid left hand written notes a few times wishing us a Happy New Year. Very touched and impressed. Would definitely stay there again when we visit Xi'an.
Read More
FRANK
10.0
/10
Reviewed 418 week(s) ago

Hotels.com verified review

Very nice hotel and maybe the best in that area. For sure we will like to go back.
FRANK
10.0
/10
Reviewed 418 week(s) ago

Hotels.com verified review

The hotel is very nice and all staffs are very friendly. We have stayed there for 4 nights and tried every restaurant inside. The breakfast is nice. The Asia BBQ is a bit over pricing for the qualifty of meat provided but the service is still very good. The steak at Italian restaurant is good and taste much better. However, our favor is still the Chinese restaurant and their Peking Duck and spicy tofu are so delicious. For sure I will come back to this hotel again if I need to traval back to this area.
Read More
YOUNGJIN
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

만족
Ana
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Instalaciones impecables, linpieza, funcionalidad, modernas. El personal super amable. Me encantó ! Sin duda volveré
BYUNG JUN
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

깨끗하고 친절합니다
Heeseok
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

예.깨끗하고 직원분들이 친절했어요
Sungjoon
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

직원들이 매우 친절하고 깨끗합니다.
Marta
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

La habitacion
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Grand Hyatt Xi An

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 93 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Grand Hyatt Xi An

Number of reviews per page
20
40
Top reviews
Woan Pin
icon-
8.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Attentive staff - good communication among them. Very rare these days as I often have to repeat my requests.
Elizabeth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

We stayed for 2 nights at the Grand Hyatt Xi'An in a Grand Club King Room. We went to Xi'An mainly to see the Terracotta Warriors. For us, we found this hotel was isolated from the main part of the town of Xi'An. We needed to take a taxi to get into the town centre. Apart from that, the room, the staff and the food were all at standard of what we would expect from the Grand Hyatt group. For us, the location wasn't the best.
Read More
glenda
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

The food option is a great value for money. The staff were all helpful and friendly. The rooms were clean. My stay was just too short but will definitely recommend
David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

The Grand Hyatt was very clean, and our room was well appointed. Staff were responsive to our requests. Excellent selection at the breakfast buffet and the evening Happy Hour.
Paul
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

I upgraded to 1 BR suite and was disappointed that the AC wouldn’t work at all. Staff move us to another suite and was better. Frustraded that we had too pack twice in one day however staff was good about things. Would stay again…
Verified traveler
icon-
2.0
/10
Reviewed 316 week(s) ago

Hotels.com verified review

The AC was off in almost the entire building. It was about 95 degrees or more outside and they kept it off but didn’t tell you before arriving. Then they would turn it on when you arrived just in your room not main areas. So my room (a suite) had no AC and they tried to fix it twice. It was so bad that moved me to another room and the AC still took half the night to finally work. So I had a horrible sleep. They actually kept sending a repair man to the room which made it even more dreadful as who wants to stay in a hotel room with a maintenance guy in your room all night?! To advertise 5 star and charge full price for the suite, and then not have any of the amenities functioning (oh I forgot the one western restaurant was not open the day I checked in 😂 and also the concierge had no clue where any were... even though I found one directly across the street from walking) was shameful. They also had dirty windows so bad you couldn’t see out of them. I know times are tough but at least let people know and make concessions if you aren’t operating at full as advertised amenities and conveniences of your hotel.
Read More
Nimish
icon-with Partner
with Partner
10.0
/10
Reviewed 359 week(s) ago

Hotels.com verified review

Great location, and perfect hotel. Good service and highly recommended.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 360 week(s) ago

Expedia Group verified review

Beautiful property, excellent restaurants. Highly recommended.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 372 week(s) ago

Expedia Group verified review

New and clean. The staff are very pleasant and helpful
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 384 week(s) ago

Expedia Group verified review

Awesome hotel with stunning architecture. The staff speaks very well English.
Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 391 week(s) ago

Expedia Group verified review

We stayed on 5 star properties in Beijing, Shanghai and Xi'an.. This is the best ever
Roger
10.0
/10
Reviewed 393 week(s) ago

Expedia Group verified review

We stayed at this new hotel for 5 nights during the Chinese New Year. Despite the fact this hotel is located away from major tourists sites, it was almost fully booked. The architecture itself is something to marvel. The service AND amenities are far beyond the normal standard of any Grand Hyatt. Scarlett and her colleague at the front desk immediately made us feel at home with their attentive service. We booked a corner room on higher floors which had a spectacular view of the city. The restaurant on 22nd floor offers good mixture of Western and local delicacies for breakfasts. Although it was mostly packed with guests, the staff still managed to handle our daily cappuccino requests in a timely fashion. The gym, pool and spa are also one of best we've experienced. After so many days of Chinese food, we decided to try their Italian restaurant. As frequent travelers to Italy, we were so impressed with both the quality and authenticity of the food. Couldn't believe the hotel was just opened in April 2018 considering the fact that everyone is so well trained. Even our maid left hand written notes a few times wishing us a Happy New Year. Very touched and impressed. Would definitely stay there again when we visit Xi'an.
Read More
FRANK
10.0
/10
Reviewed 418 week(s) ago

Hotels.com verified review

Very nice hotel and maybe the best in that area. For sure we will like to go back.
FRANK
10.0
/10
Reviewed 418 week(s) ago

Hotels.com verified review

The hotel is very nice and all staffs are very friendly. We have stayed there for 4 nights and tried every restaurant inside. The breakfast is nice. The Asia BBQ is a bit over pricing for the qualifty of meat provided but the service is still very good. The steak at Italian restaurant is good and taste much better. However, our favor is still the Chinese restaurant and their Peking Duck and spicy tofu are so delicious. For sure I will come back to this hotel again if I need to traval back to this area.
Read More
YOUNGJIN
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

만족
Ana
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Instalaciones impecables, linpieza, funcionalidad, modernas. El personal super amable. Me encantó ! Sin duda volveré
BYUNG JUN
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

깨끗하고 친절합니다
Heeseok
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

예.깨끗하고 직원분들이 친절했어요
Sungjoon
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

직원들이 매우 친절하고 깨끗합니다.
Marta
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

La habitacion
Number of reviews per page
20
40