Grand Hyatt Xi An

Hotels
9.2
/10
Exceptional
64 reviews

What Guests Say About Their Stay

Elizabeth

10.0
/ 10
We stayed for 2 nights at the Grand Hyatt Xi'An in a Grand Club King Room. We went to Xi'An mainly to see the Terracotta Warriors. For us, we found this hotel was isolated from the main part of the town of Xi'An. We needed to take a taxi to get into the town centre. Apart from that, the room, the staff and the food were all at standard of what we would expect from the Grand Hyatt group. For us, the location wasn't the best.

glenda

10.0
/ 10
The food option is a great value for money. The staff were all helpful and friendly. The rooms were clean. My stay was just too short but will definitely recommend

David

10.0
/ 10
The Grand Hyatt was very clean, and our room was well appointed. Staff were responsive to our requests. Excellent selection at the breakfast buffet and the evening Happy Hour.
In the Area
See Map
No 12 Jinye Road, High Tech Zone, Xi'an, Shaanxi, China, 710065

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Grand Hyatt Xi An is located in area / city Xi'an. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Hyatt Xi An

No 12 Jinye Road, High Tech Zone, Xi'an, Shaanxi, China, 710065
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Lobby Grand Hyatt Xi An
Lobby 2 Grand Hyatt Xi An

Discover More About Grand Hyatt Xi An

General


In Xi'an (Yanta Qu)

Location


With a stay at Grand Hyatt Xi An in Xi'an (Yanta Qu), you'll be within a 15-minute walk of Xi'an Greenland Pico International Convention and Exhibition Center and Yongyang Park. This luxury hotel is 1.1 mi (1.9 km) from Shaanxi Swimming and Diving Stadium and 1.3 mi (2.2 km) from Shaanxi Assembly Hall.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Xi'an Greenland Pico International Convention and Exhibition Center - 0.9 km / 0.5 mi
Yongyang Park - 1.1 km / 0.7 mi
Shaanxi Sport Training Center - 1.7 km / 1.1 mi
Shaanxi Swimming and Diving Stadium - 1.8 km / 1.1 mi
Shaanxi Assembly Hall - 2.1 km / 1.3 mi
Muta Temple Relics Park - 3.6 km / 2.3 mi
Shaanxi Grand Opera House Xi'an - 4 km / 2.5 mi
Shaanxi Normal University - 6.7 km / 4.1 mi
Xidian University North Campus - 6.7 km / 4.2 mi
Golden Eagle - 6.9 km / 4.3 mi
Xi'an High-tech International Conference Center - 7.1 km / 4.4 mi
Northwestern Polytechnical University - 7.3 km / 4.5 mi
Xi'an International Studies University - 7.6 km / 4.7 mi
Tang West Market - 7.7 km / 4.8 mi
Shaanxi Provincial People's Hospital - 8 km / 4.9 mi

The preferred airport for Grand Hyatt Xi An is Xi'an (XIY-Xianyang Intl.) - 44.3 km / 27.5 mi

Facilities


Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and barbecue grills.

Business Facilities


Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Dining


Grab a bite to eat at one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 380 air-conditioned rooms featuring minibars and DVD players. Wired and wireless internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.

All facilities in Grand Hyatt Xi An

Bar, Cafe and Lounge Grand Hyatt Xi An
Bar, Cafe and Lounge
Swimming Pool Grand Hyatt Xi An
Swimming Pool
Entertainment Facility Grand Hyatt Xi An
Entertainment Facility
Fitness Center Grand Hyatt Xi An
Fitness Center
Functional Hall Grand Hyatt Xi An
Functional Hall

Things to Do

  • Health club
  • Indoor pool
  • Spa
  • Barbecue
  • Sauna
  • Steam room

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Parking

Business Facilities

  • Meeting rooms
  • Business facilities

Food and Drinks

  • Breakfast

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Grand Hyatt Xi An

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

Property does not require health documentation at check-in, Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt), Contactless check-out is available, No rollaway/extra beds available, Cashless transactions are available, Essential workers only - NO, Property does not offer onsite COVID-19 testing, No elevators
  • Fee for buffet breakfast: approximately CNY 178 for adults and CNY 178 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Hyatt Xi An
380
Number of floors in Grand Hyatt Xi An
34
Another facilities in Grand Hyatt Xi An
Health club, Indoor pool, Spa, Barbecue, Sauna

Frequently asked question in Grand Hyatt Xi An

What are available facilities at Grand Hyatt Xi An?
There are top facilites at Grand Hyatt Xi An such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Hyatt Xi An?
The standard check-in time at Grand Hyatt Xi An is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Grand Hyatt Xi An provide breakfast?
Yes, Grand Hyatt Xi An provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Hyatt Xi An
Grand Hyatt Xi An has a 5.0-star rating.
How many floors does Grand Hyatt Xi An have?
Grand Hyatt Xi An has 34.
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More Reviews from Other Guests in Grand Hyatt Xi An

9.2
Exceptional
From 64 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
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Traveler Reviews Grand Hyatt Xi An

Number of reviews per page
20
40
Top reviews
Woan Pin
icon-
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Attentive staff - good communication among them. Very rare these days as I often have to repeat my requests.
Elizabeth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

We stayed for 2 nights at the Grand Hyatt Xi'An in a Grand Club King Room. We went to Xi'An mainly to see the Terracotta Warriors. For us, we found this hotel was isolated from the main part of the town of Xi'An. We needed to take a taxi to get into the town centre. Apart from that, the room, the staff and the food were all at standard of what we would expect from the Grand Hyatt group. For us, the location wasn't the best.
Read More
glenda
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

The food option is a great value for money. The staff were all helpful and friendly. The rooms were clean. My stay was just too short but will definitely recommend
David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

The Grand Hyatt was very clean, and our room was well appointed. Staff were responsive to our requests. Excellent selection at the breakfast buffet and the evening Happy Hour.
Paul
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

I upgraded to 1 BR suite and was disappointed that the AC wouldn’t work at all. Staff move us to another suite and was better. Frustraded that we had too pack twice in one day however staff was good about things. Would stay again…
Verified traveler
icon-
2.0
/10
Reviewed 301 week(s) ago

Hotels.com verified review

The AC was off in almost the entire building. It was about 95 degrees or more outside and they kept it off but didn’t tell you before arriving. Then they would turn it on when you arrived just in your room not main areas. So my room (a suite) had no AC and they tried to fix it twice. It was so bad that moved me to another room and the AC still took half the night to finally work. So I had a horrible sleep. They actually kept sending a repair man to the room which made it even more dreadful as who wants to stay in a hotel room with a maintenance guy in your room all night?! To advertise 5 star and charge full price for the suite, and then not have any of the amenities functioning (oh I forgot the one western restaurant was not open the day I checked in 😂 and also the concierge had no clue where any were... even though I found one directly across the street from walking) was shameful. They also had dirty windows so bad you couldn’t see out of them. I know times are tough but at least let people know and make concessions if you aren’t operating at full as advertised amenities and conveniences of your hotel.
Read More
Nimish
icon-with Partner
with Partner
10.0
/10
Reviewed 345 week(s) ago

Hotels.com verified review

Great location, and perfect hotel. Good service and highly recommended.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 345 week(s) ago

Expedia Group verified review

Beautiful property, excellent restaurants. Highly recommended.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 357 week(s) ago

Expedia Group verified review

New and clean. The staff are very pleasant and helpful
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 370 week(s) ago

Expedia Group verified review

Awesome hotel with stunning architecture. The staff speaks very well English.
Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 377 week(s) ago

Expedia Group verified review

We stayed on 5 star properties in Beijing, Shanghai and Xi'an.. This is the best ever
Roger
10.0
/10
Reviewed 379 week(s) ago

Expedia Group verified review

We stayed at this new hotel for 5 nights during the Chinese New Year. Despite the fact this hotel is located away from major tourists sites, it was almost fully booked. The architecture itself is something to marvel. The service AND amenities are far beyond the normal standard of any Grand Hyatt. Scarlett and her colleague at the front desk immediately made us feel at home with their attentive service. We booked a corner room on higher floors which had a spectacular view of the city. The restaurant on 22nd floor offers good mixture of Western and local delicacies for breakfasts. Although it was mostly packed with guests, the staff still managed to handle our daily cappuccino requests in a timely fashion. The gym, pool and spa are also one of best we've experienced. After so many days of Chinese food, we decided to try their Italian restaurant. As frequent travelers to Italy, we were so impressed with both the quality and authenticity of the food. Couldn't believe the hotel was just opened in April 2018 considering the fact that everyone is so well trained. Even our maid left hand written notes a few times wishing us a Happy New Year. Very touched and impressed. Would definitely stay there again when we visit Xi'an.
Read More
FRANK
10.0
/10
Reviewed 404 week(s) ago

Hotels.com verified review

Very nice hotel and maybe the best in that area. For sure we will like to go back.
FRANK
10.0
/10
Reviewed 404 week(s) ago

Hotels.com verified review

The hotel is very nice and all staffs are very friendly. We have stayed there for 4 nights and tried every restaurant inside. The breakfast is nice. The Asia BBQ is a bit over pricing for the qualifty of meat provided but the service is still very good. The steak at Italian restaurant is good and taste much better. However, our favor is still the Chinese restaurant and their Peking Duck and spicy tofu are so delicious. For sure I will come back to this hotel again if I need to traval back to this area.
Read More
Ana
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Instalaciones impecables, linpieza, funcionalidad, modernas. El personal super amable. Me encantó ! Sin duda volveré
BYUNG JUN
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

깨끗하고 친절합니다
Heeseok
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

예.깨끗하고 직원분들이 친절했어요
Sungjoon
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

직원들이 매우 친절하고 깨끗합니다.
Marta
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

La habitacion
nicolas
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Le personnel du bar et du restaurant ne sont pas aux standards internationaux
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Grand Hyatt Xi An

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 64 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Hyatt Xi An

Number of reviews per page
20
40
Top reviews
Woan Pin
icon-
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Attentive staff - good communication among them. Very rare these days as I often have to repeat my requests.
Elizabeth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

We stayed for 2 nights at the Grand Hyatt Xi'An in a Grand Club King Room. We went to Xi'An mainly to see the Terracotta Warriors. For us, we found this hotel was isolated from the main part of the town of Xi'An. We needed to take a taxi to get into the town centre. Apart from that, the room, the staff and the food were all at standard of what we would expect from the Grand Hyatt group. For us, the location wasn't the best.
Read More
glenda
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

The food option is a great value for money. The staff were all helpful and friendly. The rooms were clean. My stay was just too short but will definitely recommend
David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

The Grand Hyatt was very clean, and our room was well appointed. Staff were responsive to our requests. Excellent selection at the breakfast buffet and the evening Happy Hour.
Paul
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

I upgraded to 1 BR suite and was disappointed that the AC wouldn’t work at all. Staff move us to another suite and was better. Frustraded that we had too pack twice in one day however staff was good about things. Would stay again…
Verified traveler
icon-
2.0
/10
Reviewed 301 week(s) ago

Hotels.com verified review

The AC was off in almost the entire building. It was about 95 degrees or more outside and they kept it off but didn’t tell you before arriving. Then they would turn it on when you arrived just in your room not main areas. So my room (a suite) had no AC and they tried to fix it twice. It was so bad that moved me to another room and the AC still took half the night to finally work. So I had a horrible sleep. They actually kept sending a repair man to the room which made it even more dreadful as who wants to stay in a hotel room with a maintenance guy in your room all night?! To advertise 5 star and charge full price for the suite, and then not have any of the amenities functioning (oh I forgot the one western restaurant was not open the day I checked in 😂 and also the concierge had no clue where any were... even though I found one directly across the street from walking) was shameful. They also had dirty windows so bad you couldn’t see out of them. I know times are tough but at least let people know and make concessions if you aren’t operating at full as advertised amenities and conveniences of your hotel.
Read More
Nimish
icon-with Partner
with Partner
10.0
/10
Reviewed 345 week(s) ago

Hotels.com verified review

Great location, and perfect hotel. Good service and highly recommended.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 345 week(s) ago

Expedia Group verified review

Beautiful property, excellent restaurants. Highly recommended.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 357 week(s) ago

Expedia Group verified review

New and clean. The staff are very pleasant and helpful
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 370 week(s) ago

Expedia Group verified review

Awesome hotel with stunning architecture. The staff speaks very well English.
Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 377 week(s) ago

Expedia Group verified review

We stayed on 5 star properties in Beijing, Shanghai and Xi'an.. This is the best ever
Roger
10.0
/10
Reviewed 379 week(s) ago

Expedia Group verified review

We stayed at this new hotel for 5 nights during the Chinese New Year. Despite the fact this hotel is located away from major tourists sites, it was almost fully booked. The architecture itself is something to marvel. The service AND amenities are far beyond the normal standard of any Grand Hyatt. Scarlett and her colleague at the front desk immediately made us feel at home with their attentive service. We booked a corner room on higher floors which had a spectacular view of the city. The restaurant on 22nd floor offers good mixture of Western and local delicacies for breakfasts. Although it was mostly packed with guests, the staff still managed to handle our daily cappuccino requests in a timely fashion. The gym, pool and spa are also one of best we've experienced. After so many days of Chinese food, we decided to try their Italian restaurant. As frequent travelers to Italy, we were so impressed with both the quality and authenticity of the food. Couldn't believe the hotel was just opened in April 2018 considering the fact that everyone is so well trained. Even our maid left hand written notes a few times wishing us a Happy New Year. Very touched and impressed. Would definitely stay there again when we visit Xi'an.
Read More
FRANK
10.0
/10
Reviewed 404 week(s) ago

Hotels.com verified review

Very nice hotel and maybe the best in that area. For sure we will like to go back.
FRANK
10.0
/10
Reviewed 404 week(s) ago

Hotels.com verified review

The hotel is very nice and all staffs are very friendly. We have stayed there for 4 nights and tried every restaurant inside. The breakfast is nice. The Asia BBQ is a bit over pricing for the qualifty of meat provided but the service is still very good. The steak at Italian restaurant is good and taste much better. However, our favor is still the Chinese restaurant and their Peking Duck and spicy tofu are so delicious. For sure I will come back to this hotel again if I need to traval back to this area.
Read More
Ana
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Instalaciones impecables, linpieza, funcionalidad, modernas. El personal super amable. Me encantó ! Sin duda volveré
BYUNG JUN
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

깨끗하고 친절합니다
Heeseok
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

예.깨끗하고 직원분들이 친절했어요
Sungjoon
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

직원들이 매우 친절하고 깨끗합니다.
Marta
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

La habitacion
nicolas
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Le personnel du bar et du restaurant ne sont pas aux standards internationaux
Number of reviews per page
20
40