Hyatt Regency Suzhou

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9.2
/10
Exceptional
147 reviews

What Guests Say About Their Stay

Wen

10.0
/ 10
I had wonderful experience. The receptionist David is very helpful and efficient. I will definitely stay for my next trip.

Kenneth

10.0
/ 10
Very enjoyable experience, all staff are very professional and friendly, very close to metro, restaurants and malls, I would highly recommend if visiting Suzhou

John

10.0
/ 10
Modern hotel, located close to the Suzhou exhibition centre , Metro and Mall. Rooms are large. Breakfast was tasty, with mixture of Asian flavours and European pastries / cereals. Staff speak English and friendly.
In the Area
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88 Huachi Street, Suzhou Industrial Park, Wuzhong Qu, Suzhou, Jiangsu, China, 215000

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Hyatt Regency Suzhou is located in area / city Wuzhong Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hyatt Regency Suzhou

88 Huachi Street, Suzhou Industrial Park, Wuzhong Qu, Suzhou, Jiangsu, China, 215000
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Lobby Hyatt Regency Suzhou
Exterior 2 Hyatt Regency Suzhou

Discover More About Hyatt Regency Suzhou

The Charm of Hyatt Regency Suzhou

For Australian travellers seeking a sophisticated and comfortable base for their Suzhou adventures, the Hyatt Regency Suzhou stands out as an exceptional choice. Nestled in the heart of Jiangsu province, this hotel offers a blend of modern luxury and convenient access to the city's rich cultural tapestry and burgeoning business districts. Whether you're in Suzhou for leisure, exploring its ancient gardens and canals, or for business, the Hyatt Regency Suzhou provides a welcoming sanctuary with world-class amenities designed to meet the discerning needs of international visitors. Rates at Hyatt Regency Suzhou start from {price} per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Hyatt Regency Suzhou

The Hyatt Regency Suzhou is strategically situated in the vibrant Suzhou Industrial Park (SIP), a dynamic hub known for its modern architecture, green spaces, and thriving commercial activity. This prime location places you within easy reach of key business addresses and popular tourist attractions, offering a perfect balance for any visitor. For those arriving from afar, the hotel's proximity to major transport links ensures a smooth journey. The nearest metro station is conveniently located, providing seamless connectivity to the wider Suzhou network and beyond. This means exploring the historic Old Town, visiting the iconic Tiger Hill, or enjoying a leisurely boat trip along the Grand Canal is straightforward and efficient. The surrounding area buzzes with a modern energy, yet offers pockets of tranquility, with easy access to upscale shopping centres and a growing number of international dining options. For travellers who appreciate the freedom of exploring at their own pace, car rental services are readily available, and the hotel offers convenient parking facilities, making day trips to nearby attractions or scenic drives through Jiangsu a pleasure.

Guest Facilities and Services at Hyatt Regency Suzhou

Guest facilities at Hyatt Regency Suzhou are designed to ensure a comfortable and convenient stay for all travellers. Understanding the importance of starting the day right, the hotel offers excellent breakfast options, catering to diverse palates with both local delicacies and international favourites, including a strong emphasis on quality coffee, reminiscent of Australia's beloved café culture. For those who need to stay connected, complimentary high-speed Wi-Fi is available throughout the property. The 24-hour front desk is staffed by a multilingual team ready to assist with any queries, from local recommendations to arranging transportation. Fitness enthusiasts will appreciate the well-equipped gym, perfect for maintaining a workout routine while travelling. Additionally, secure luggage storage is available, allowing you to make the most of your time in Suzhou without being weighed down.

Room Information and Stay Experience at Hyatt Regency Suzhou

The hotel offers a range of well-appointed rooms and suites, each designed to be a peaceful retreat after a day of exploration or business. The room types of Hyatt Regency Suzhou cater to various needs, ensuring a comfortable and restful experience for every guest. You can expect meticulously clean and well-maintained spaces, featuring plush bedding with a variety of bed types to suit your preference. Modern climate control systems ensure your room is always at the perfect temperature, a crucial comfort for travellers from diverse climates. The bathrooms are appointed with contemporary fixtures and premium amenities, providing a refreshing and private space. While specific room names and exact dimensions are best confirmed directly, the overarching theme is one of sophisticated comfort and thoughtful design, ensuring a high standard of accommodation.

Recommended Nearby Dining and Cafes around Hyatt Regency Suzhou

Suzhou is a city that delights the senses, and the area around Hyatt Regency Suzhou is no exception. While the hotel itself boasts excellent dining options, the surrounding Suzhou Industrial Park and nearby districts offer a burgeoning culinary scene. You'll find a variety of eateries, from casual cafes perfect for a morning coffee and a light bite to more formal restaurants serving authentic local cuisine and international fare. The emphasis is on fresh ingredients and diverse flavours, reflecting Suzhou's status as a major economic and cultural centre. Exploring the local food scene is a highlight for many visitors, and the hotel's location provides easy access to discover these culinary gems.

Popular Attractions and Activities near Hyatt Regency Suzhou

Suzhou, often referred to as the "Venice of the East," is brimming with historical sites and natural beauty. Staying at the Hyatt Regency Suzhou places you within convenient reach of many of its most celebrated attractions.

  • Humble Administrator's Garden:

    One of the most famous classical Chinese gardens, a UNESCO World Heritage site renowned for its exquisite landscape design.
  • Lingering Garden:

    Another UNESCO World Heritage site, celebrated for its unique architectural beauty and harmonious integration of natural and man-made elements.
  • Suzhou Museum:

    Designed by I.M. Pei, this museum offers a fascinating glimpse into Suzhou's rich history and art, housed in a stunning modern building.
  • Pingjiang Road:

    A charming ancient street lined with traditional shops, teahouses, and restaurants, offering a picturesque walk along a canal.
  • Tiger Hill (Huqiu):

    A scenic hill with historical significance, featuring pagodas, temples, and beautiful natural landscapes.
If you are looking for other activities around Hyatt Regency Suzhou, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to Hyatt Regency Suzhou from the Airport

Navigating your journey from the airport to the Hyatt Regency Suzhou is straightforward, with several convenient options available. Understanding how to get to Hyatt Regency Suzhou is key to a stress-free arrival.

  • Airport Link Train:

    If arriving at a major airport serving Suzhou, an efficient airport link train service often provides a direct or easily transferable route to the city centre, from where you can connect to the local metro system.
  • Airport Shuttle Bus:

    Dedicated airport shuttle buses are a popular and cost-effective way to reach the city. These services typically run at regular intervals and can drop you off at key locations within Suzhou.
  • Public Metered Taxis:

    Traditional metered taxis are readily available at the airport. They offer a direct, door-to-door service, though fares can vary depending on traffic conditions.
  • Rideshare Services:

    For a convenient and often more predictable fare, rideshare services are a viable option, allowing you to book a car directly through your smartphone.
For a seamless travel experience, consider pre-booking your Airport transfer service.

Summary of Why You Should Choose Hyatt Regency Suzhou

The Hyatt Regency Suzhou offers a compelling combination of prime location, exceptional service, and comfortable accommodations, making it an ideal choice for Australian travellers exploring Suzhou.

  • Prime Location:

    Situated in the dynamic Suzhou Industrial Park, with excellent access to both business and leisure attractions.
  • Comfort and Cleanliness:

    Expect well-appointed, clean rooms with modern amenities and effective climate control for a truly restful stay.
  • Convenient Facilities:

    Enjoy a range of guest services including excellent dining, Wi-Fi, and a helpful 24-hour front desk.
  • Accessibility:

    Easy access to public transport and major routes for exploring Suzhou and beyond.
Ready to experience the best of Suzhou?

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All facilities in Hyatt Regency Suzhou

Bar, Cafe and Lounge Hyatt Regency Suzhou
Bar, Cafe and Lounge
Swimming Pool Hyatt Regency Suzhou
Swimming Pool
Entertainment Facility Hyatt Regency Suzhou
Entertainment Facility
Fitness Center Hyatt Regency Suzhou
Fitness Center
Functional Hall Hyatt Regency Suzhou
Functional Hall

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Indoor pool
  • Fitness center
  • Spa
  • Sauna
  • Steam room

General

  • Banquet
  • Ballroom
  • Reception hall

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Food and Drinks

  • Breakfast
  • Snack bar

Business Facilities

  • Conference rooms
  • Computer station

Nearby Facilities

  • Shops
  • ATM/Banking

Transportation

  • Limo or town car service

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hyatt Regency Suzhou

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 12:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
, To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 12:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hyatt Regency Suzhou
355
Number of floors in Hyatt Regency Suzhou
25
Another facilities in Hyatt Regency Suzhou
Laundry service, Express check-in, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked questions about Hyatt Regency Suzhou

What are available facilities at Hyatt Regency Suzhou?
There are top facilites at Hyatt Regency Suzhou such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hyatt Regency Suzhou?
The standard check-in time at Hyatt Regency Suzhou is starting from 14:00 - 12:00 while the latest check-out time is at Before 12:00
Does Hyatt Regency Suzhou provide breakfast?
Yes, Hyatt Regency Suzhou provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hyatt Regency Suzhou?
Hyatt Regency Suzhou has a 5.0-star rating.
How many floors does Hyatt Regency Suzhou have?
Hyatt Regency Suzhou has 25.
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Hyatt Regency Suzhou reviews and ratings

Overall Ratings & Reviews Hyatt Regency Suzhou

Traveloka (1)
Other sources (146)
9.2
Exceptional
From 146 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

8.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Hyatt Regency Suzhou

Number of reviews per page
20
40
Top reviews
Kevin
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Amazing experience overall.
Wen
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

I had wonderful experience. The receptionist David is very helpful and efficient. I will definitely stay for my next trip.
Chang
icon-Business
Business
10.0
/10
Reviewed 99 week(s) ago

Hotels.com verified review

very professional staff, quiet and clean. Good service.
Robert
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 103 week(s) ago

Hotels.com verified review

Great stay, good breakfast, comfortable beds, and tube within 50m loved it.
Kenneth
icon-Business
Business
10.0
/10
Reviewed 134 week(s) ago

Hotels.com verified review

Very enjoyable experience, all staff are very professional and friendly, very close to metro, restaurants and malls, I would highly recommend if visiting Suzhou
Lina
icon-Business
Business
8.0
/10
Reviewed 147 week(s) ago

Hotels.com verified review

Very pleasant stay at Suzhou Hyatt Regency hotel, hotel staff are generally very polite and helpful. I would give 4 out of 5, the only problem is their breakfast was not as good as expected given the price
John
icon-Business
Business
10.0
/10
Reviewed 149 week(s) ago

Hotels.com verified review

Modern hotel, located close to the Suzhou exhibition centre , Metro and Mall. Rooms are large. Breakfast was tasty, with mixture of Asian flavours and European pastries / cereals. Staff speak English and friendly.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 294 week(s) ago

Hotels.com verified review

Great as always.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 294 week(s) ago

Hotels.com verified review

Great as always.
jen
icon-Business
Business
6.0
/10
Reviewed 373 week(s) ago

Expedia Group verified review

I got mosquito bites on the 19th floor in my room on the first night. The staff immediately put some repellent the next day so the problem solved
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 384 week(s) ago

Expedia Group verified review

Enormous room, great amenities. Huge comfy bed. Carpet so thick in hallways it was hard to push suitcases.
Sidong
icon-Family
Family
8.0
/10
Reviewed 395 week(s) ago

Hotels.com verified review

The service is great and it seems that the goal of this hotel is to make customers happy. Just wish it can improve the food variety and quality in lounge. We are very satisfied with the overall experience in stay and will come back again.
Diana
icon-with Partner
with Partner
10.0
/10
Reviewed 396 week(s) ago

Hotels.com verified review

My husband and I stayed for 2 nights for our wedding anniversary. We were thoroughly looked after by the staff particularly by Dany. She even organised a surprise decoration in our room. Very comfortable, great service and wonderful staff. Thank you!
William
icon-with Friends
with Friends
10.0
/10
Reviewed 408 week(s) ago

Hotels.com verified review

Awesome hotel, close to the train station. The staff was really helpful and warm as well. The hotel feels like it's higher than just regency hyatt, pretty close to grand hyatt.
Verified traveler
10.0
/10
Reviewed 411 week(s) ago

Expedia Group verified review

Excellent staffs and property, good location to next to subway entrance
brian
10.0
/10
Reviewed 411 week(s) ago

Expedia Group verified review

The design of the hotel is ultra modern. The large, well-equipped rooms twist round a hollow inside. From Reception you can look up to the ceiling which is nearly 30 floors above. It is an amazing site. My 22nd floor room had spectacular view over the city. Many of the surrounding buildings are decorated with LED lights at night and look amazing. I would recommend taking the breakfast option if offered as it came with a nightly cocktail package and offered great value. I must make a special mention. Lee, who manages the Regency Club on 28th floor made out stay an absolute pleasure. He made us feel welcome, helped greatly to arrange a trip to the local city of Hangzhou and was full of suggestions about how to spend our time. It can be quite daunting for a Westerner wanting to travel by train in China but Lee even arranged the tickets for us and told us where to pick them up to avoid queuing. I also need to mention the Concierge team. Sabine in particular was brilliant in helping to print off our boarding cards, arrange extra chains for the room, provide ice buckets etc, etc.
Read More
Verified traveler
8.0
/10
Reviewed 416 week(s) ago

Expedia Group verified review

This is a fine hotel well-located in Suzhou. IS this a long
Verified traveler
10.0
/10
Reviewed 421 week(s) ago

Expedia Group verified review

Nice location and nice hotel. Very helpful and quick staff
Verified traveler
10.0
/10
Reviewed 421 week(s) ago

Hotels.com verified review

Very helpful and smooth check in. My room wasn’t ready (I was early). I went for lunch and when I came back an hour later my cases were already in my room. Very friendly and helpful staff. Room was clean and comfortable; room service was good and the Market Cafe buffet restaurant is an excellent deal!
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 436 week(s) ago

Hotels.com verified review

No help with luggage. Breakfast was overcooked (bacon like beef jerky, dim sum overstated).
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hyatt Regency Suzhou

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hyatt Regency Suzhou

Traveloka (1)
Other sources (146)
9.2
Exceptional
From 146 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

8.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Hyatt Regency Suzhou

Number of reviews per page
20
40
Top reviews
Kevin
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Amazing experience overall.
Wen
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

I had wonderful experience. The receptionist David is very helpful and efficient. I will definitely stay for my next trip.
Chang
icon-Business
Business
10.0
/10
Reviewed 99 week(s) ago

Hotels.com verified review

very professional staff, quiet and clean. Good service.
Robert
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 103 week(s) ago

Hotels.com verified review

Great stay, good breakfast, comfortable beds, and tube within 50m loved it.
Kenneth
icon-Business
Business
10.0
/10
Reviewed 134 week(s) ago

Hotels.com verified review

Very enjoyable experience, all staff are very professional and friendly, very close to metro, restaurants and malls, I would highly recommend if visiting Suzhou
Lina
icon-Business
Business
8.0
/10
Reviewed 147 week(s) ago

Hotels.com verified review

Very pleasant stay at Suzhou Hyatt Regency hotel, hotel staff are generally very polite and helpful. I would give 4 out of 5, the only problem is their breakfast was not as good as expected given the price
John
icon-Business
Business
10.0
/10
Reviewed 149 week(s) ago

Hotels.com verified review

Modern hotel, located close to the Suzhou exhibition centre , Metro and Mall. Rooms are large. Breakfast was tasty, with mixture of Asian flavours and European pastries / cereals. Staff speak English and friendly.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 294 week(s) ago

Hotels.com verified review

Great as always.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 294 week(s) ago

Hotels.com verified review

Great as always.
jen
icon-Business
Business
6.0
/10
Reviewed 373 week(s) ago

Expedia Group verified review

I got mosquito bites on the 19th floor in my room on the first night. The staff immediately put some repellent the next day so the problem solved
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 384 week(s) ago

Expedia Group verified review

Enormous room, great amenities. Huge comfy bed. Carpet so thick in hallways it was hard to push suitcases.
Sidong
icon-Family
Family
8.0
/10
Reviewed 395 week(s) ago

Hotels.com verified review

The service is great and it seems that the goal of this hotel is to make customers happy. Just wish it can improve the food variety and quality in lounge. We are very satisfied with the overall experience in stay and will come back again.
Diana
icon-with Partner
with Partner
10.0
/10
Reviewed 396 week(s) ago

Hotels.com verified review

My husband and I stayed for 2 nights for our wedding anniversary. We were thoroughly looked after by the staff particularly by Dany. She even organised a surprise decoration in our room. Very comfortable, great service and wonderful staff. Thank you!
William
icon-with Friends
with Friends
10.0
/10
Reviewed 408 week(s) ago

Hotels.com verified review

Awesome hotel, close to the train station. The staff was really helpful and warm as well. The hotel feels like it's higher than just regency hyatt, pretty close to grand hyatt.
Verified traveler
10.0
/10
Reviewed 411 week(s) ago

Expedia Group verified review

Excellent staffs and property, good location to next to subway entrance
brian
10.0
/10
Reviewed 411 week(s) ago

Expedia Group verified review

The design of the hotel is ultra modern. The large, well-equipped rooms twist round a hollow inside. From Reception you can look up to the ceiling which is nearly 30 floors above. It is an amazing site. My 22nd floor room had spectacular view over the city. Many of the surrounding buildings are decorated with LED lights at night and look amazing. I would recommend taking the breakfast option if offered as it came with a nightly cocktail package and offered great value. I must make a special mention. Lee, who manages the Regency Club on 28th floor made out stay an absolute pleasure. He made us feel welcome, helped greatly to arrange a trip to the local city of Hangzhou and was full of suggestions about how to spend our time. It can be quite daunting for a Westerner wanting to travel by train in China but Lee even arranged the tickets for us and told us where to pick them up to avoid queuing. I also need to mention the Concierge team. Sabine in particular was brilliant in helping to print off our boarding cards, arrange extra chains for the room, provide ice buckets etc, etc.
Read More
Verified traveler
8.0
/10
Reviewed 416 week(s) ago

Expedia Group verified review

This is a fine hotel well-located in Suzhou. IS this a long
Verified traveler
10.0
/10
Reviewed 421 week(s) ago

Expedia Group verified review

Nice location and nice hotel. Very helpful and quick staff
Verified traveler
10.0
/10
Reviewed 421 week(s) ago

Hotels.com verified review

Very helpful and smooth check in. My room wasn’t ready (I was early). I went for lunch and when I came back an hour later my cases were already in my room. Very friendly and helpful staff. Room was clean and comfortable; room service was good and the Market Cafe buffet restaurant is an excellent deal!
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 436 week(s) ago

Hotels.com verified review

No help with luggage. Breakfast was overcooked (bacon like beef jerky, dim sum overstated).
Number of reviews per page
20
40