Hyatt Regency Suzhou

Hotels
9.2
/10
Exceptional
133 reviews

What Guests Say About Their Stay

Wen

10.0
/ 10
I had wonderful experience. The receptionist David is very helpful and efficient. I will definitely stay for my next trip.

Kenneth

10.0
/ 10
Very enjoyable experience, all staff are very professional and friendly, very close to metro, restaurants and malls, I would highly recommend if visiting Suzhou

John

10.0
/ 10
Modern hotel, located close to the Suzhou exhibition centre , Metro and Mall. Rooms are large. Breakfast was tasty, with mixture of Asian flavours and European pastries / cereals. Staff speak English and friendly.
In the Area
See Map
88 Huachi Street, Suzhou Industrial Park, Wuzhong Qu, Suzhou, Jiangsu, China, 215000

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
In Suzhou (Suzhou Industrial Park)
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Hyatt Regency Suzhou Address: Map & Location

88 Huachi Street, Suzhou Industrial Park, Wuzhong Qu, Suzhou, Jiangsu, China, 215000
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Lobby Hyatt Regency Suzhou
Exterior 2 Hyatt Regency Suzhou

Discover More About Hyatt Regency Suzhou

General


In Suzhou (Suzhou Industrial Park)

Location


A stay at Hyatt Regency Suzhou places you in the heart of Suzhou, within a 10-minute walk of Yuanrong Times Square and Suzhou International Expo Center. This luxury hotel is 0.5 mi (0.9 km) from Jinji Lake and 0.9 mi (1.4 km) from Suzhou Culture and Arts Center.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Yuanrong Times Square - 0.5 km / 0.3 mi
Suzhou International Expo Center - 0.7 km / 0.4 mi
Suzhou Culture and Arts Center - 0.8 km / 0.5 mi
Jinji Lake - 0.9 km / 0.5 mi
Suzhou Ferris Wheel - 1.5 km / 1 mi
Suzhou Center Mall - 4 km / 2.5 mi
Gate to the East - 4.3 km / 2.7 mi
In City Shopping Mall - 5.8 km / 3.6 mi
Suzhou City Moat - 7 km / 4.4 mi
Couple's Retreat Garden - 8 km / 5 mi
Classical Gardens of Suzhou - 8 km / 5 mi
Cangjie Street - 8.1 km / 5 mi
Suzhou Pingtan Museum - 8.1 km / 5 mi
Fengmen Street - 8.2 km / 5.1 mi
Suzhou University - 8.5 km / 5.3 mi

The nearest airports are:
Wuxi (WUX-Shuofang) - 45.5 km / 28.3 mi
Hongqiao International Airport (SHA) - 74.5 km / 46.3 mi

The preferred airport for Hyatt Regency Suzhou is Hongqiao International Airport (SHA).

Facilities


Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and shopping on site.

Business Facilities


Featured amenities include limo/town car service, a computer station, and express check-in. Planning an event in Suzhou? This hotel has 18292 square feet (1699 square meters) of space consisting of conference space and a meeting room.

Dining


Enjoy Chinese cuisine at Hua Chi 88, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Rooms


Make yourself at home in one of the 355 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and bathrobes. Conveniences include phones, as well as safes and desks.

All facilities in Hyatt Regency Suzhou

Bar, Cafe and Lounge Hyatt Regency Suzhou
Bar, Cafe and Lounge
Swimming Pool Hyatt Regency Suzhou
Swimming Pool
Entertainment Facility Hyatt Regency Suzhou
Entertainment Facility
Fitness Center Hyatt Regency Suzhou
Fitness Center
Functional Hall Hyatt Regency Suzhou
Functional Hall

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Shops
  • Indoor pool
  • Fitness center
  • Spa
  • Sauna
  • Steam room

General

  • Banquet
  • Ballroom
  • Reception hall

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Food and Drinks

  • Breakfast
  • Snack bar

Business Facilities

  • Conference rooms
  • Computer station

Transportation

  • Limo or town car service

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hyatt Regency Suzhou

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 12:00
Check-out:
Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

Professional property host/manager, No cribs (infant beds) available, No rollaway/extra beds available
  • Fee for buffet breakfast: approximately CNY 178 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 12:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hyatt Regency Suzhou
355
Number of floors in Hyatt Regency Suzhou
25
Another facilities in Hyatt Regency Suzhou
Laundry service, Express check-in, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked question in Hyatt Regency Suzhou

What are available facilities at Hyatt Regency Suzhou?
There are top facilites at Hyatt Regency Suzhou such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Hyatt Regency Suzhou?
Check-in time at Hyatt Regency Suzhou is staring from 14:00 - 12:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hyatt Regency Suzhou provide breakfast?
Yes, Hyatt Regency Suzhou provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hyatt Regency Suzhou?
Hyatt Regency Suzhou is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hyatt Regency Suzhou have?
Hyatt Regency Suzhou has 25 floors.
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More Reviews from Other Guests in Hyatt Regency Suzhou

Overall Ratings & Reviews Hyatt Regency Suzhou

Traveloka (1)
Other sources (132)
9.2
Exceptional
From 132 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

8.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hyatt Regency Suzhou

Number of reviews per page
20
40
Top reviews
Kevin
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Amazing experience overall.
Wen
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

I had wonderful experience. The receptionist David is very helpful and efficient. I will definitely stay for my next trip.
Chang
icon-Business
Business
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

very professional staff, quiet and clean. Good service.
Robert
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

Great stay, good breakfast, comfortable beds, and tube within 50m loved it.
Kenneth
icon-Business
Business
10.0
/10
Reviewed 119 week(s) ago

Hotels.com verified review

Very enjoyable experience, all staff are very professional and friendly, very close to metro, restaurants and malls, I would highly recommend if visiting Suzhou
Lina
icon-Business
Business
8.0
/10
Reviewed 132 week(s) ago

Hotels.com verified review

Very pleasant stay at Suzhou Hyatt Regency hotel, hotel staff are generally very polite and helpful. I would give 4 out of 5, the only problem is their breakfast was not as good as expected given the price
John
icon-Business
Business
10.0
/10
Reviewed 134 week(s) ago

Hotels.com verified review

Modern hotel, located close to the Suzhou exhibition centre , Metro and Mall. Rooms are large. Breakfast was tasty, with mixture of Asian flavours and European pastries / cereals. Staff speak English and friendly.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 279 week(s) ago

Hotels.com verified review

Great as always.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 279 week(s) ago

Hotels.com verified review

Great as always.
jen
icon-Business
Business
6.0
/10
Reviewed 358 week(s) ago

Expedia Group verified review

I got mosquito bites on the 19th floor in my room on the first night. The staff immediately put some repellent the next day so the problem solved
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 369 week(s) ago

Expedia Group verified review

Enormous room, great amenities. Huge comfy bed. Carpet so thick in hallways it was hard to push suitcases.
Sidong
icon-Family
Family
8.0
/10
Reviewed 380 week(s) ago

Hotels.com verified review

The service is great and it seems that the goal of this hotel is to make customers happy. Just wish it can improve the food variety and quality in lounge. We are very satisfied with the overall experience in stay and will come back again.
Diana
icon-with Partner
with Partner
10.0
/10
Reviewed 381 week(s) ago

Hotels.com verified review

My husband and I stayed for 2 nights for our wedding anniversary. We were thoroughly looked after by the staff particularly by Dany. She even organised a surprise decoration in our room. Very comfortable, great service and wonderful staff. Thank you!
William
icon-with Friends
with Friends
10.0
/10
Reviewed 393 week(s) ago

Hotels.com verified review

Awesome hotel, close to the train station. The staff was really helpful and warm as well. The hotel feels like it's higher than just regency hyatt, pretty close to grand hyatt.
Verified traveler
10.0
/10
Reviewed 396 week(s) ago

Expedia Group verified review

Excellent staffs and property, good location to next to subway entrance
brian
10.0
/10
Reviewed 396 week(s) ago

Expedia Group verified review

The design of the hotel is ultra modern. The large, well-equipped rooms twist round a hollow inside. From Reception you can look up to the ceiling which is nearly 30 floors above. It is an amazing site. My 22nd floor room had spectacular view over the city. Many of the surrounding buildings are decorated with LED lights at night and look amazing. I would recommend taking the breakfast option if offered as it came with a nightly cocktail package and offered great value. I must make a special mention. Lee, who manages the Regency Club on 28th floor made out stay an absolute pleasure. He made us feel welcome, helped greatly to arrange a trip to the local city of Hangzhou and was full of suggestions about how to spend our time. It can be quite daunting for a Westerner wanting to travel by train in China but Lee even arranged the tickets for us and told us where to pick them up to avoid queuing. I also need to mention the Concierge team. Sabine in particular was brilliant in helping to print off our boarding cards, arrange extra chains for the room, provide ice buckets etc, etc.
Read More
Verified traveler
8.0
/10
Reviewed 401 week(s) ago

Expedia Group verified review

This is a fine hotel well-located in Suzhou. IS this a long
Verified traveler
10.0
/10
Reviewed 406 week(s) ago

Expedia Group verified review

Nice location and nice hotel. Very helpful and quick staff
Verified traveler
10.0
/10
Reviewed 406 week(s) ago

Hotels.com verified review

Very helpful and smooth check in. My room wasn’t ready (I was early). I went for lunch and when I came back an hour later my cases were already in my room. Very friendly and helpful staff. Room was clean and comfortable; room service was good and the Market Cafe buffet restaurant is an excellent deal!
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 421 week(s) ago

Hotels.com verified review

No help with luggage. Breakfast was overcooked (bacon like beef jerky, dim sum overstated).
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hyatt Regency Suzhou

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hyatt Regency Suzhou

Traveloka (1)
Other sources (132)
9.2
Exceptional
From 132 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

8.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hyatt Regency Suzhou

Number of reviews per page
20
40
Top reviews
Kevin
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Amazing experience overall.
Wen
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

I had wonderful experience. The receptionist David is very helpful and efficient. I will definitely stay for my next trip.
Chang
icon-Business
Business
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

very professional staff, quiet and clean. Good service.
Robert
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

Great stay, good breakfast, comfortable beds, and tube within 50m loved it.
Kenneth
icon-Business
Business
10.0
/10
Reviewed 119 week(s) ago

Hotels.com verified review

Very enjoyable experience, all staff are very professional and friendly, very close to metro, restaurants and malls, I would highly recommend if visiting Suzhou
Lina
icon-Business
Business
8.0
/10
Reviewed 132 week(s) ago

Hotels.com verified review

Very pleasant stay at Suzhou Hyatt Regency hotel, hotel staff are generally very polite and helpful. I would give 4 out of 5, the only problem is their breakfast was not as good as expected given the price
John
icon-Business
Business
10.0
/10
Reviewed 134 week(s) ago

Hotels.com verified review

Modern hotel, located close to the Suzhou exhibition centre , Metro and Mall. Rooms are large. Breakfast was tasty, with mixture of Asian flavours and European pastries / cereals. Staff speak English and friendly.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 279 week(s) ago

Hotels.com verified review

Great as always.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 279 week(s) ago

Hotels.com verified review

Great as always.
jen
icon-Business
Business
6.0
/10
Reviewed 358 week(s) ago

Expedia Group verified review

I got mosquito bites on the 19th floor in my room on the first night. The staff immediately put some repellent the next day so the problem solved
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 369 week(s) ago

Expedia Group verified review

Enormous room, great amenities. Huge comfy bed. Carpet so thick in hallways it was hard to push suitcases.
Sidong
icon-Family
Family
8.0
/10
Reviewed 380 week(s) ago

Hotels.com verified review

The service is great and it seems that the goal of this hotel is to make customers happy. Just wish it can improve the food variety and quality in lounge. We are very satisfied with the overall experience in stay and will come back again.
Diana
icon-with Partner
with Partner
10.0
/10
Reviewed 381 week(s) ago

Hotels.com verified review

My husband and I stayed for 2 nights for our wedding anniversary. We were thoroughly looked after by the staff particularly by Dany. She even organised a surprise decoration in our room. Very comfortable, great service and wonderful staff. Thank you!
William
icon-with Friends
with Friends
10.0
/10
Reviewed 393 week(s) ago

Hotels.com verified review

Awesome hotel, close to the train station. The staff was really helpful and warm as well. The hotel feels like it's higher than just regency hyatt, pretty close to grand hyatt.
Verified traveler
10.0
/10
Reviewed 396 week(s) ago

Expedia Group verified review

Excellent staffs and property, good location to next to subway entrance
brian
10.0
/10
Reviewed 396 week(s) ago

Expedia Group verified review

The design of the hotel is ultra modern. The large, well-equipped rooms twist round a hollow inside. From Reception you can look up to the ceiling which is nearly 30 floors above. It is an amazing site. My 22nd floor room had spectacular view over the city. Many of the surrounding buildings are decorated with LED lights at night and look amazing. I would recommend taking the breakfast option if offered as it came with a nightly cocktail package and offered great value. I must make a special mention. Lee, who manages the Regency Club on 28th floor made out stay an absolute pleasure. He made us feel welcome, helped greatly to arrange a trip to the local city of Hangzhou and was full of suggestions about how to spend our time. It can be quite daunting for a Westerner wanting to travel by train in China but Lee even arranged the tickets for us and told us where to pick them up to avoid queuing. I also need to mention the Concierge team. Sabine in particular was brilliant in helping to print off our boarding cards, arrange extra chains for the room, provide ice buckets etc, etc.
Read More
Verified traveler
8.0
/10
Reviewed 401 week(s) ago

Expedia Group verified review

This is a fine hotel well-located in Suzhou. IS this a long
Verified traveler
10.0
/10
Reviewed 406 week(s) ago

Expedia Group verified review

Nice location and nice hotel. Very helpful and quick staff
Verified traveler
10.0
/10
Reviewed 406 week(s) ago

Hotels.com verified review

Very helpful and smooth check in. My room wasn’t ready (I was early). I went for lunch and when I came back an hour later my cases were already in my room. Very friendly and helpful staff. Room was clean and comfortable; room service was good and the Market Cafe buffet restaurant is an excellent deal!
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 421 week(s) ago

Hotels.com verified review

No help with luggage. Breakfast was overcooked (bacon like beef jerky, dim sum overstated).
Number of reviews per page
20
40