Sofitel Harbin

Hotels
8.4
/10
Very Good
134 reviews

What Guests Say About Their Stay

Haoying

10.0
/ 10
My husband and I traveled from Chicago and stayed at this hotel for 8 nights while touring Harbin. We had a wonderful stay experience - very friendly staff, excellent amendities, and super convenient location. All for a very friendly price :) We hope to come back here some day!

Haoying

10.0
/ 10
Very nice hotel at a superb price! My husband and I travelled from Chicago. Stayed here for 8 nights. Staff was very friendly and service oriented. It was also situated at an excellent location. We rode the subway to all of the major attractions in the city and north of the river. Across the street from the hotel is a large park lined with old trees providing a good outdoor light exercise environment when we didn't want to go far. Our only suggedtion for the hotel is to add ice machines accessible to guests. We had to ask front desk to bring ice to our room whenever we needed it (free of charge). Other than than this very minor 'flaw', everything was perfect. Thank you -Sofitel in Harbin - for providing us with a wonderful stay experience! We will hopefully see you again soon :)

zhibing

10.0
/ 10
Neighboring shopping centres are highlights. Easily find restaurants with many options
In the Area
See Map
68 Ganshui Road Xiangfang District, Xiangfang, Harbin, Heilongjiang, China, 150090

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Sofitel Harbin is located in area / city Xiangfang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sofitel Harbin

68 Ganshui Road Xiangfang District, Xiangfang, Harbin, Heilongjiang, China, 150090
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Exterior Sofitel Harbin
Exterior 2 Sofitel Harbin

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Discover the Elegance of Sofitel Harbin

Welcome to Sofitel Harbin, a premier destination offering an unparalleled blend of luxury, comfort, and sophisticated style in the heart of Heilongjiang, China. Whether you're visiting for business or leisure, Sofitel Harbin promises an unforgettable experience, immersing you in the vibrant culture and rich history of this captivating region. Prepare to be enchanted by world-class service and exquisite surroundings that define the Sofitel brand.

Sofitel Harbin Location

Sofitel Harbin is ideally situated in the bustling Nangang District, a prime area known for its dynamic urban landscape and convenient access to key attractions. Located at 68 Ganshui Road Xiangfang District, Xiangfang, Harbin, Heilongjiang, China, 150090, the hotel is approximately a 45-minute drive from Harbin Taiping International Airport (HRB) and a mere 15-minute drive from Harbin Railway Station, making it incredibly accessible for travellers. The surrounding area buzzes with a vibrant atmosphere, offering a delightful mix of modern amenities and cultural experiences, akin to the lively energy found in Melbourne's Southbank or Sydney's CBD. You'll find yourself within easy reach of premier shopping destinations, diverse dining options, and significant historical sites, all contributing to the area's unique charm.

Sofitel Harbin Facilities & Services

Facilities for guests at Sofitel Harbin are designed to cater to every need, ensuring a comfortable and enjoyable stay. Our commitment to excellence extends to every aspect of your visit, providing a seamless experience from arrival to departure.
  • A state-of-the-art fitness centre, open 24 hours, equipped with modern exercise machines to keep you active. Access is complimentary for all guests.
  • An indoor swimming pool, perfect for a refreshing dip or a relaxing swim. Open daily from 7:00 AM to 10:00 PM. Entry is complimentary.
  • A luxurious day spa offering a range of rejuvenating treatments and massages. Operating hours are from 10:00 AM to 8:00 PM, with treatments priced from AUD $120.
  • A dedicated business centre with printing and secretarial services available upon request. Fees apply based on usage.
  • Complimentary Wi-Fi is available throughout the hotel, keeping you connected at all times.
  • On-site secure parking is available for guests at a rate of AUD $25 per day.
  • A concierge service is available to assist with tour bookings, restaurant reservations, and local recommendations.

Sofitel Harbin Room Types

Discover a range of meticulously designed accommodations, each offering a sanctuary of comfort and style. The room types of Sofitel Harbin are curated to suit every preference, ensuring a restful and luxurious stay.
  • Deluxe King Room:

    Featuring a plush king-sized bed and offering stunning City Views. These rooms are strictly non-smoking and include a bathtub.
  • Deluxe Twin Room:

    Equipped with two comfortable twin beds, also boasting City Views. These rooms are non-smoking and feature a bathtub.
  • Luxury Suite:

    A spacious and elegantly appointed suite with a separate living area and City Views. This non-smoking suite includes a bathtub, perfect for unwinding.
  • Executive Suite:

    Offering enhanced space and amenities, these suites provide City Views and a luxurious bathtub. Strictly non-smoking.
  • Presidential Suite:

    The pinnacle of luxury, this expansive suite offers breathtaking City Views, a separate lounge, and an opulent bathroom with a bathtub. Non-smoking.
Please note that all rooms at Sofitel Harbin are strictly non-smoking. There are no pet-friendly rooms available.

Sofitel Harbin Dining & Restaurants

Indulge your senses with the exceptional culinary offerings at Sofitel Harbin. Our dining venues provide a delightful gastronomic journey, showcasing both local flavours and international cuisine.
  • Le Chinois Restaurant:

    Experience authentic Chinese cuisine with a modern twist. Specialising in regional delicacies, this restaurant offers an exquisite dining experience. Open daily for lunch (12:00 PM - 2:30 PM) and dinner (6:00 PM - 10:00 PM). Estimated price per person: AUD $50 - $80.
  • The Brasserie:

    Enjoy a sophisticated international buffet and à la carte menu, featuring fresh, seasonal ingredients. A perfect spot for breakfast, lunch, and dinner. Open daily from 6:30 AM to 10:30 PM. Estimated price per person: AUD $40 - $70.
  • The Lobby Lounge:

    A relaxed and elegant setting for coffee, tea, light snacks, and evening cocktails. Open daily from 10:00 AM to 11:00 PM. Estimated price per person: AUD $20 - $40.

Sofitel Harbin Nearby Attractions and Activities

Sofitel Harbin serves as an excellent base for exploring the wonders of Harbin and its surrounding areas. Immerse yourself in the local culture and discover the unique attractions that make this city so special.
  • Central Street (Zhongyang Dajie):

    A historic pedestrian street renowned for its European-style architecture, bustling shops, and vibrant atmosphere. It's a must-visit for a taste of Harbin's past.
  • Saint Sophia Cathedral:

    An iconic landmark and a stunning example of Byzantine architecture, this magnificent cathedral is a testament to the city's rich history and cultural influences.
  • Harbin Ice and Snow World:

    (Seasonal) A world-famous attraction showcasing breathtaking ice sculptures and snow art, offering a magical winter wonderland experience.
  • Sun Island Scenic Area:

    A beautiful park located on an island in the Songhua River, offering lush greenery, recreational activities, and stunning natural landscapes.
  • Heilongjiang Provincial Museum:

    Delve into the region's history and culture at this comprehensive museum, housing a vast collection of artifacts and exhibits.
If you are looking for other activities around Sofitel Harbin, check out the best deals on Traveloka: Recommended activities in Harbin!

How to Get to Sofitel Harbin from the Airport

Navigating your journey to Sofitel Harbin is straightforward, with several convenient options available. The airport transfer service of Sofitel Harbin ensures a smooth transition from your flight to your accommodation. Here's how to get to Sofitel Harbin:
  • Airport Shuttle Bus:

    Several public shuttle bus services operate from Harbin Taiping International Airport (HRB) to various points in the city. The journey typically takes around 60-75 minutes and costs approximately AUD $10 - $15.
  • Ride-hailing Service:

    You can easily book a ride-hailing service through various apps available in China. This is a convenient door-to-door option, with fares estimated between AUD $40 - $60 depending on traffic.
  • Taxi:

    Metered taxis are readily available at the airport. The journey to Sofitel Harbin will take approximately 45-60 minutes, with an estimated cost of AUD $45 - $65.
  • Hotel Private Transfer:

    For ultimate convenience and comfort, Sofitel Harbin can arrange a private airport transfer for you. Please contact the hotel in advance to book this service, with rates starting from AUD $80. You can also explore various airport transfer services on Traveloka.

Summary of Why You Should Choose to Stay at Sofitel Harbin

Sofitel Harbin offers an exceptional experience for every traveller, combining luxurious accommodations with impeccable service and a prime location. With excellent Room availability at Sofitel Harbin, you're sure to find the perfect stay.
  • Prime Location:

    Situated in the vibrant Nangang District, offering easy access to attractions, dining, and transport.
  • Luxurious Accommodations:

    Elegantly appointed rooms and suites designed for ultimate comfort and relaxation.
  • World-Class Facilities:

    Enjoy a fitness centre, swimming pool, day spa, and excellent business amenities.
  • Exceptional Dining:

    Savour diverse culinary experiences at our on-site restaurants and lounge.
  • Outstanding Service:

    Experience the renowned hospitality and attention to detail that defines the Sofitel brand.
Ready to experience the best of Harbin? Booking Sofitel Harbin is simple and rewarding. Don't miss out on our special offers! Room rates at Sofitel Harbin start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

For more options, consider exploring budget hotels in Heilongjiang or plan your journey with easily book domestic and international flights at low prices.

All facilities in Sofitel Harbin

Bar, Cafe and Lounge Sofitel Harbin
Bar, Cafe and Lounge
Swimming Pool Sofitel Harbin
Swimming Pool
Entertainment Facility Sofitel Harbin
Entertainment Facility
Fitness Center Sofitel Harbin
Fitness Center
Functional Hall Sofitel Harbin
Functional Hall

Hotel Services

  • Concierge
  • Money changer
  • Tours
  • Laundry service
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • Multilingual staff
  • Porter
  • 24-hour security

Things to Do

  • Outdoor heated pool
  • Children play area
  • Indoor pool
  • Sauna
  • Massage

Public Facilities

  • Elevator
  • Parking
  • Restaurant
  • Room service
  • Safety deposit box

Business Facilities

  • Photocopier
  • Business centre
  • Business center
  • Meeting facilities

Nearby Facilities

  • Gift shop
  • Shops
  • ATM/Banking
  • Beauty salon

Food and Drinks

  • Nightclub
  • Bar

General

  • Ballroom
  • Connecting rooms

Kids and Pets

  • Babysitting

Transportation

  • Bus/truck parking

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Sofitel Harbin

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately CNY 168 per person
  • Airport shuttle fee: CNY 450 per vehicle (one way)
  • Rollaway bed fee: CNY 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 14:00
Check-out:
12:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - 14:00 - to 12:00 - 12:00
Available rooms at Sofitel Harbin
320
Number of floors in Sofitel Harbin
22
Another facilities in Sofitel Harbin
Concierge, Money changer, Tours, Laundry service, Express check-in

Frequently asked questions about Sofitel Harbin

What are available facilities at Sofitel Harbin?
There are top facilites at Sofitel Harbin such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sofitel Harbin?
The standard check-in time at Sofitel Harbin is starting from 14:00 - 14:00 while the latest check-out time is at 12:00 - 12:00
What is the star rating of Sofitel Harbin?
Sofitel Harbin has a 0.0-star rating.
How many floors does Sofitel Harbin have?
Sofitel Harbin has 22.
How many rooms are available at Sofitel Harbin?
Sofitel Harbin has 320.
See All

Sofitel Harbin reviews and ratings

Overall Ratings & Reviews Sofitel Harbin

Traveloka (8)
Other sources (126)
8.4
Very Good
From 126 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

7.4

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Sofitel Harbin

Number of reviews per page
20
40
Top reviews
Haoying
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

My husband and I traveled from Chicago and stayed at this hotel for 8 nights while touring Harbin. We had a wonderful stay experience - very friendly staff, excellent amendities, and super convenient location. All for a very friendly price :) We hope to come back here some day!
Haoying
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Very nice hotel at a superb price! My husband and I travelled from Chicago. Stayed here for 8 nights. Staff was very friendly and service oriented. It was also situated at an excellent location. We rode the subway to all of the major attractions in the city and north of the river. Across the street from the hotel is a large park lined with old trees providing a good outdoor light exercise environment when we didn't want to go far. Our only suggedtion for the hotel is to add ice machines accessible to guests. We had to ask front desk to bring ice to our room whenever we needed it (free of charge). Other than than this very minor 'flaw', everything was perfect. Thank you -Sofitel in Harbin - for providing us with a wonderful stay experience! We will hopefully see you again soon :)
Read More
Kirill
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Amazing
zhibing
icon-with Partner
with Partner
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Neighboring shopping centres are highlights. Easily find restaurants with many options
Walter
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Breakfast was good but no dinner service the only negative thing
Yat
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

A lot of areas need to make improvements. Room floor mat is dirty and folding. The pillow quality is too bad , no support at all.
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 99 week(s) ago

Hotels.com verified review

It's an old design hotel. But generally clean and bed is comfortable, best part is hotel just right beside Wanda mall, you get your coffee and meals fixed easily. There is also a huge supermarket in Wanda. MRT station is walkable.
Verified traveler
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 341 week(s) ago

Expedia Group verified review

11th floor supposed to be a non smoking floor and our room 1116 was smell of smoke and we discovered that there were ashes that the chamber maid didn't clear away, it could have been done better. Breakfast offering was average. However they have a mall next door, offering better food and a park across the road, was lovely covered with snow now (20-26 Dec). We had fun at the park.
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

Beautiful hotel, staff were very helpful and friendly. Only issue was that it was unseasonably warm while we were there and the air conditioning had been turned off for the season, room got very warm.
Alexis
icon-with Friends
with Friends
10.0
/10
Reviewed 384 week(s) ago

Hotels.com verified review

The staff made our stay extra special. From all the ladies at the front desk, to the concierge staff (especially Giulio), they went the extra mile to ensure our visit to Harbin included a comfortable place to stay. The pillow menu, breakfast buffet and pool were out favorites. On the downside, the rooms are looking a bit worn, and the breakfast buffet could stay open at least til 10:30 (rather than 10). It would be nice to have a lane in the pool for non-lap swimmers as well.
Read More
Richard
icon-Family
Family
10.0
/10
Reviewed 384 week(s) ago

Hotels.com verified review

Great place to stay! This is not near the "downtown" area, but still has a lot to offer within walking distance. Staff was extremely helpful!
Ken
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 389 week(s) ago

Expedia Group verified review

The room was extremely comfortable and clean. The humidifier in our room added an extra touch of thoughtfulness.
David
icon-with Partner
with Partner
6.0
/10
Reviewed 392 week(s) ago

Hotels.com verified review

For a Sofitel Hotel, it was definitely not up to par, old, worn out, needs modernization
MOHAMMED RAUFF
icon-Family
Family
10.0
/10
Reviewed 397 week(s) ago

Hotels.com verified review

wonderful hotel, with excellent service, service provided was the best compared to other parts of china. china is not a country well known to provide good customer service, and this hotel chain had did an excellent choice to ensure their staffs deliver the best experience for their customers.
Verified traveler
8.0
/10
Reviewed 414 week(s) ago

Expedia Group verified review

Great staff, though breakfast waiters etc very mechanical.
Verified traveler
8.0
/10
Reviewed 425 week(s) ago

Hotels.com verified review

Third time I stayed in this hotel and also third time I booked for golf view but they claimed all golf View room sold out. Cheating! Charged me for best view but gave me worst view room. I fought for the golf room with no luck!!
Verified traveler
6.0
/10
Reviewed 426 week(s) ago

Hotels.com verified review

I stayed in this hotel in March, first week of May and also this time May 10, for all three times, the biggest challenge was no air conditioning in the room! Receptionist admitted that the hotel has yet turned on the air conditioning facility in the rooms so that’s why it was always warm and hot! I had to borrow a fan to be able to sleep a bit even though I did not turn on “cooling” system in main switch!
Read More
Don
icon-Family
Family
8.0
/10
Reviewed 437 week(s) ago

Hotels.com verified review

The staff are friendly and ready to help. It was a good experience staying there. The location is also very convenient.
David
icon-with Partner
with Partner
10.0
/10
Reviewed 440 week(s) ago

Hotels.com verified review

As expected for a five star hotel: luxury, clean and great 24/7 service. Room had nice heating and air humidifier for comfort. The pool and gym were etremely clean and spacious. It is next to a massive shopping centre and lots of cafes. We had to leave very early for our flight (4am) so the extremely helpful staff had organized airport transport for us. When we first arrived the bedding had some dirt on it, but the cleaning staff immediately swapped it for us when informed. Overall 10 out of 10 experience.
Read More
Karen
icon-Family
Family
8.0
/10
Reviewed 443 week(s) ago

Hotels.com verified review

Great staff, the service personnel were all very helpful especially the people at the desk right after the hotel entrance. Good location, too, with several restaurants nearby and a mall with more restaurants and a large supermarket.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Sofitel Harbin

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Sofitel Harbin

Traveloka (8)
Other sources (126)
8.4
Very Good
From 126 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

7.4

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Sofitel Harbin

Number of reviews per page
20
40
Top reviews
Haoying
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

My husband and I traveled from Chicago and stayed at this hotel for 8 nights while touring Harbin. We had a wonderful stay experience - very friendly staff, excellent amendities, and super convenient location. All for a very friendly price :) We hope to come back here some day!
Haoying
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Very nice hotel at a superb price! My husband and I travelled from Chicago. Stayed here for 8 nights. Staff was very friendly and service oriented. It was also situated at an excellent location. We rode the subway to all of the major attractions in the city and north of the river. Across the street from the hotel is a large park lined with old trees providing a good outdoor light exercise environment when we didn't want to go far. Our only suggedtion for the hotel is to add ice machines accessible to guests. We had to ask front desk to bring ice to our room whenever we needed it (free of charge). Other than than this very minor 'flaw', everything was perfect. Thank you -Sofitel in Harbin - for providing us with a wonderful stay experience! We will hopefully see you again soon :)
Read More
Kirill
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Amazing
zhibing
icon-with Partner
with Partner
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Neighboring shopping centres are highlights. Easily find restaurants with many options
Walter
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Breakfast was good but no dinner service the only negative thing
Yat
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

A lot of areas need to make improvements. Room floor mat is dirty and folding. The pillow quality is too bad , no support at all.
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 99 week(s) ago

Hotels.com verified review

It's an old design hotel. But generally clean and bed is comfortable, best part is hotel just right beside Wanda mall, you get your coffee and meals fixed easily. There is also a huge supermarket in Wanda. MRT station is walkable.
Verified traveler
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 341 week(s) ago

Expedia Group verified review

11th floor supposed to be a non smoking floor and our room 1116 was smell of smoke and we discovered that there were ashes that the chamber maid didn't clear away, it could have been done better. Breakfast offering was average. However they have a mall next door, offering better food and a park across the road, was lovely covered with snow now (20-26 Dec). We had fun at the park.
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

Beautiful hotel, staff were very helpful and friendly. Only issue was that it was unseasonably warm while we were there and the air conditioning had been turned off for the season, room got very warm.
Alexis
icon-with Friends
with Friends
10.0
/10
Reviewed 384 week(s) ago

Hotels.com verified review

The staff made our stay extra special. From all the ladies at the front desk, to the concierge staff (especially Giulio), they went the extra mile to ensure our visit to Harbin included a comfortable place to stay. The pillow menu, breakfast buffet and pool were out favorites. On the downside, the rooms are looking a bit worn, and the breakfast buffet could stay open at least til 10:30 (rather than 10). It would be nice to have a lane in the pool for non-lap swimmers as well.
Read More
Richard
icon-Family
Family
10.0
/10
Reviewed 384 week(s) ago

Hotels.com verified review

Great place to stay! This is not near the "downtown" area, but still has a lot to offer within walking distance. Staff was extremely helpful!
Ken
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 389 week(s) ago

Expedia Group verified review

The room was extremely comfortable and clean. The humidifier in our room added an extra touch of thoughtfulness.
David
icon-with Partner
with Partner
6.0
/10
Reviewed 392 week(s) ago

Hotels.com verified review

For a Sofitel Hotel, it was definitely not up to par, old, worn out, needs modernization
MOHAMMED RAUFF
icon-Family
Family
10.0
/10
Reviewed 397 week(s) ago

Hotels.com verified review

wonderful hotel, with excellent service, service provided was the best compared to other parts of china. china is not a country well known to provide good customer service, and this hotel chain had did an excellent choice to ensure their staffs deliver the best experience for their customers.
Verified traveler
8.0
/10
Reviewed 414 week(s) ago

Expedia Group verified review

Great staff, though breakfast waiters etc very mechanical.
Verified traveler
8.0
/10
Reviewed 425 week(s) ago

Hotels.com verified review

Third time I stayed in this hotel and also third time I booked for golf view but they claimed all golf View room sold out. Cheating! Charged me for best view but gave me worst view room. I fought for the golf room with no luck!!
Verified traveler
6.0
/10
Reviewed 426 week(s) ago

Hotels.com verified review

I stayed in this hotel in March, first week of May and also this time May 10, for all three times, the biggest challenge was no air conditioning in the room! Receptionist admitted that the hotel has yet turned on the air conditioning facility in the rooms so that’s why it was always warm and hot! I had to borrow a fan to be able to sleep a bit even though I did not turn on “cooling” system in main switch!
Read More
Don
icon-Family
Family
8.0
/10
Reviewed 437 week(s) ago

Hotels.com verified review

The staff are friendly and ready to help. It was a good experience staying there. The location is also very convenient.
David
icon-with Partner
with Partner
10.0
/10
Reviewed 440 week(s) ago

Hotels.com verified review

As expected for a five star hotel: luxury, clean and great 24/7 service. Room had nice heating and air humidifier for comfort. The pool and gym were etremely clean and spacious. It is next to a massive shopping centre and lots of cafes. We had to leave very early for our flight (4am) so the extremely helpful staff had organized airport transport for us. When we first arrived the bedding had some dirt on it, but the cleaning staff immediately swapped it for us when informed. Overall 10 out of 10 experience.
Read More
Karen
icon-Family
Family
8.0
/10
Reviewed 443 week(s) ago

Hotels.com verified review

Great staff, the service personnel were all very helpful especially the people at the desk right after the hotel entrance. Good location, too, with several restaurants nearby and a mall with more restaurants and a large supermarket.
Number of reviews per page
20
40