Sofitel Harbin

Hotels
8.4
/10
Very Good
134 reviews

What Guests Say About Their Stay

Haoying

10.0
/ 10
My husband and I traveled from Chicago and stayed at this hotel for 8 nights while touring Harbin. We had a wonderful stay experience - very friendly staff, excellent amendities, and super convenient location. All for a very friendly price :) We hope to come back here some day!

Haoying

10.0
/ 10
Very nice hotel at a superb price! My husband and I travelled from Chicago. Stayed here for 8 nights. Staff was very friendly and service oriented. It was also situated at an excellent location. We rode the subway to all of the major attractions in the city and north of the river. Across the street from the hotel is a large park lined with old trees providing a good outdoor light exercise environment when we didn't want to go far. Our only suggedtion for the hotel is to add ice machines accessible to guests. We had to ask front desk to bring ice to our room whenever we needed it (free of charge). Other than than this very minor 'flaw', everything was perfect. Thank you -Sofitel in Harbin - for providing us with a wonderful stay experience! We will hopefully see you again soon :)

zhibing

10.0
/ 10
Neighboring shopping centres are highlights. Easily find restaurants with many options
In the Area
See Map
68 Ganshui Road Xiangfang District, Xiangfang, Harbin, Heilongjiang, China, 150090

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Sofitel Harbin is located in area / city Xiangfang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sofitel Harbin

68 Ganshui Road Xiangfang District, Xiangfang, Harbin, Heilongjiang, China, 150090
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Exterior Sofitel Harbin
Exterior 2 Sofitel Harbin

Discover More About Sofitel Harbin

Discover the Elegance of Sofitel Harbin

Welcome to Sofitel Harbin, a premier destination offering an unparalleled experience in the heart of Heilongjiang, China. Whether you're visiting for business or leisure, Sofitel Harbin promises a stay filled with comfort, luxury, and exceptional service. Our commitment is to provide every guest with a memorable and enriching experience, making your journey to Harbin truly special. Room rates at Sofitel Harbin start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Sofitel Harbin Location

Sofitel Harbin is ideally situated in the vibrant Daoli District, placing you at the center of Harbin's most captivating experiences. Located approximately 40 kilometers from Harbin Taiping International Airport (HRB) and a mere 5 kilometers from the Harbin Railway Station, our hotel offers convenient access for all travelers. The immediate surroundings of Sofitel Harbin exude a sophisticated urban charm, with easy connections to the city's commercial hubs and cultural landmarks. You'll find yourself immersed in an atmosphere that balances the energy of the city with the tranquility of a refined retreat, perfect for both exploration and relaxation.

Sofitel Harbin Facilities & Services

Facilities for guests at Sofitel Harbin are designed to cater to every need, ensuring a seamless and enjoyable stay. * **Indoor Swimming Pool:** Take a refreshing dip in our beautifully appointed indoor swimming pool, open daily from 7:00 AM to 10:00 PM. An entrance fee of PHP 500 applies for non-guests. * **Fitness Center:** Maintain your workout routine at our state-of-the-art fitness center, equipped with modern exercise machines. Open 24 hours a day. * **Sofitel Spa:** Indulge in rejuvenating treatments and massages at our luxurious spa, offering a sanctuary of wellness. Open from 10:00 AM to 11:00 PM. Treatments start from PHP 2,500. * **Business Center:** For our business travelers, a fully equipped business center is available to assist with your professional needs. Open from 8:00 AM to 6:00 PM. * **Concierge Services:** Our dedicated concierge team is available 24/7 to assist with reservations, tour bookings, and any other requests. * **Complimentary Wi-Fi:** Stay connected throughout the hotel with our complimentary high-speed Wi-Fi. * **On-site Parking:** Enjoy the convenience of free parking space for guests. * **Children's Play Area:** A dedicated play area ensures our younger guests have a fun and safe space to enjoy themselves.

Sofitel Harbin Room Types

Discover a range of exquisite accommodations designed for ultimate comfort and style. The room types of Sofitel Harbin include options to suit every preference, each offering a unique perspective of the city. * **Luxury King Room:** Featuring a plush king-sized bed and a City View. Non-smoking. Bathtub available. * **Luxury Twin Room:** Equipped with two comfortable twin beds and a City View. Non-smoking. Bathtub available. * **Prestige Suite:** A spacious suite offering panoramic City Views, a separate living area, and premium amenities. Non-smoking. Bathtub available. * **Executive Suite:** Designed for discerning travelers, this suite provides enhanced space and amenities with City Views. Non-smoking. Bathtub available. * **Imperial Suite:** Our most opulent offering, featuring expansive living spaces, breathtaking City Views, and unparalleled luxury. Non-smoking. Bathtub available. We do not currently offer pet-friendly rooms.

Sofitel Harbin Dining & Restaurants

Savor a world of culinary delights at Sofitel Harbin, where exceptional dining experiences await. * **Le Chinois:** Experience authentic Cantonese cuisine in an elegant setting. Open for lunch from 11:30 AM to 2:30 PM and dinner from 5:30 PM to 10:00 PM. Estimated price per person: PHP 1,800. * **Kofuku Japanese Restaurant:** Indulge in exquisite Japanese dishes, from fresh sushi to traditional teppanyaki. Open for lunch from 11:30 AM to 2:30 PM and dinner from 5:30 PM to 10:00 PM. Estimated price per person: PHP 2,000. * **The Lobby Lounge:** Enjoy a relaxed atmosphere with a selection of fine teas, coffees, pastries, and light snacks. Open from 9:00 AM to 11:00 PM. Estimated price per person: PHP 800. * **The Bar:** Unwind with expertly crafted cocktails and a wide array of premium beverages. Open from 5:00 PM to 1:00 AM. Estimated price per person: PHP 1,200.

Sofitel Harbin Nearby Attractions and Activities

Explore the rich cultural tapestry and vibrant attractions surrounding Sofitel Harbin. * **Central Street:** Immerse yourself in the historic European-style architecture and bustling atmosphere of Harbin's most famous pedestrian street. * **Saint Sophia Cathedral:** Marvel at the stunning Byzantine architecture of this iconic landmark, a testament to Harbin's unique history. * **Harbin Ice and Snow World:** (Seasonal) Experience the magic of this world-renowned festival featuring breathtaking ice sculptures and snow structures. * **Zhongyang Street Pedestrian Street:** Discover a wide array of shops, restaurants, and entertainment options along this lively thoroughfare. * **Sun Island Scenic Area:** Enjoy the natural beauty and recreational activities offered in this expansive park, especially captivating during winter for its snow sculptures. If you are looking for other activities around Sofitel Harbin, check out the best deals on Traveloka: Recommended activities in Harbin!

How to Get to Sofitel Harbin from the Airport

Navigating your journey to Sofitel Harbin is made simple with various transportation options. The airport transfer service of Sofitel Harbin ensures a smooth arrival. * **Hotel Private Airport Transfer:** For ultimate convenience and comfort, pre-book Sofitel Harbin's private airport transfer service. This service offers a direct and seamless journey from Harbin Taiping International Airport (HRB) to the hotel. The estimated cost is PHP 3,000. * **Taxi:** Metered taxis are readily available at Harbin Taiping International Airport. The journey to Sofitel Harbin typically takes about 45-60 minutes, with an estimated fare of PHP 1,000 - PHP 1,500, depending on traffic. * **Ride-hailing Service:** You can also opt for a ride-hailing service from the airport. The cost and duration are comparable to taxis. * **Public Transportation:** For a more local experience, you can take an airport shuttle bus to the city center and then a short taxi or ride-hailing service ride to the hotel. This option is the most economical but may take longer. For more information on convenient travel, explore airport transfer services.

Summary of Why You Should Choose to Stay at Sofitel Harbin

Sofitel Harbin stands out as the premier choice for an unforgettable stay in Heilongjiang. With exceptional facilities, luxurious accommodations, and a prime location, it offers an experience that is both sophisticated and welcoming. * **Prime Location:** Situated in the heart of Harbin, providing easy access to attractions and business districts. * **Luxurious Accommodations:** A wide array of well-appointed rooms and suites designed for comfort and elegance. * **Exceptional Dining:** Diverse culinary options to satisfy every palate. * **World-Class Facilities:** From a rejuvenating spa to a well-equipped fitness center, all your needs are catered to. * **Impeccable Service:** Dedicated staff committed to ensuring a memorable and pleasant stay. Discover the best Room availability at Sofitel Harbin and make your reservation today. Booking Sofitel Harbin through Traveloka is a seamless process, offering competitive rates and exclusive promotions. Book budget hotels in Heilongjiang and experience the luxury and convenience that Sofitel Harbin provides. Don't forget to Easily book domestic and international flights at low prices to complete your travel plans!

All facilities in Sofitel Harbin

Bar, Cafe and Lounge Sofitel Harbin
Bar, Cafe and Lounge
Swimming Pool Sofitel Harbin
Swimming Pool
Entertainment Facility Sofitel Harbin
Entertainment Facility
Fitness Center Sofitel Harbin
Fitness Center
Functional Hall Sofitel Harbin
Functional Hall

Hotel Services

  • Concierge
  • Money changer
  • Tours
  • Laundry service
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • Multilingual staff
  • Porter
  • 24-hour security

Things to Do

  • Outdoor heated pool
  • Children play area
  • Indoor pool
  • Sauna
  • Massage

Public Facilities

  • Elevator
  • Parking
  • Restaurant
  • Room service
  • Safety deposit box

Business Facilities

  • Photocopier
  • Business centre
  • Business center
  • Meeting facilities

Nearby Facilities

  • Gift shop
  • Shops
  • ATM/Banking
  • Beauty salon

Food and Drinks

  • Nightclub
  • Bar

General

  • Ballroom
  • Connecting rooms

Kids and Pets

  • Babysitting

Transportation

  • Bus/truck parking

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Sofitel Harbin

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately CNY 168 per person
  • Airport shuttle fee: CNY 450 per vehicle (one way)
  • Rollaway bed fee: CNY 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 14:00
Check-out:
12:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - 14:00 - to 12:00 - 12:00
Available rooms at Sofitel Harbin
320
Number of floors in Sofitel Harbin
22
Another facilities in Sofitel Harbin
Concierge, Money changer, Tours, Laundry service, Express check-in

Frequently asked question in Sofitel Harbin

What are available facilities at Sofitel Harbin?
There are top facilites at Sofitel Harbin such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sofitel Harbin?
The standard check-in time at Sofitel Harbin is starting from 14:00 - 14:00 while the latest check-out time is at 12:00 - 12:00
What is the star rating of Sofitel Harbin?
Sofitel Harbin is a 0.0-star hotel.
How many floors does Sofitel Harbin have?
Sofitel Harbin has 22 floors.
How many rooms are available at Sofitel Harbin?
Sofitel Harbin has 320 rooms in total.
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More Reviews from Other Guests in Sofitel Harbin

Overall Ratings & Reviews Sofitel Harbin

Traveloka (8)
Other sources (126)
8.4
Very Good
From 126 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

7.4

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sofitel Harbin

Number of reviews per page
20
40
Top reviews
Haoying
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

My husband and I traveled from Chicago and stayed at this hotel for 8 nights while touring Harbin. We had a wonderful stay experience - very friendly staff, excellent amendities, and super convenient location. All for a very friendly price :) We hope to come back here some day!
Haoying
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Very nice hotel at a superb price! My husband and I travelled from Chicago. Stayed here for 8 nights. Staff was very friendly and service oriented. It was also situated at an excellent location. We rode the subway to all of the major attractions in the city and north of the river. Across the street from the hotel is a large park lined with old trees providing a good outdoor light exercise environment when we didn't want to go far. Our only suggedtion for the hotel is to add ice machines accessible to guests. We had to ask front desk to bring ice to our room whenever we needed it (free of charge). Other than than this very minor 'flaw', everything was perfect. Thank you -Sofitel in Harbin - for providing us with a wonderful stay experience! We will hopefully see you again soon :)
Read More
Kirill
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Amazing
zhibing
icon-with Partner
with Partner
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Neighboring shopping centres are highlights. Easily find restaurants with many options
Walter
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Breakfast was good but no dinner service the only negative thing
Yat
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

A lot of areas need to make improvements. Room floor mat is dirty and folding. The pillow quality is too bad , no support at all.
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

It's an old design hotel. But generally clean and bed is comfortable, best part is hotel just right beside Wanda mall, you get your coffee and meals fixed easily. There is also a huge supermarket in Wanda. MRT station is walkable.
Verified traveler
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 339 week(s) ago

Expedia Group verified review

11th floor supposed to be a non smoking floor and our room 1116 was smell of smoke and we discovered that there were ashes that the chamber maid didn't clear away, it could have been done better. Breakfast offering was average. However they have a mall next door, offering better food and a park across the road, was lovely covered with snow now (20-26 Dec). We had fun at the park.
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 348 week(s) ago

Expedia Group verified review

Beautiful hotel, staff were very helpful and friendly. Only issue was that it was unseasonably warm while we were there and the air conditioning had been turned off for the season, room got very warm.
Alexis
icon-with Friends
with Friends
10.0
/10
Reviewed 382 week(s) ago

Hotels.com verified review

The staff made our stay extra special. From all the ladies at the front desk, to the concierge staff (especially Giulio), they went the extra mile to ensure our visit to Harbin included a comfortable place to stay. The pillow menu, breakfast buffet and pool were out favorites. On the downside, the rooms are looking a bit worn, and the breakfast buffet could stay open at least til 10:30 (rather than 10). It would be nice to have a lane in the pool for non-lap swimmers as well.
Read More
Richard
icon-Family
Family
10.0
/10
Reviewed 382 week(s) ago

Hotels.com verified review

Great place to stay! This is not near the "downtown" area, but still has a lot to offer within walking distance. Staff was extremely helpful!
Ken
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 387 week(s) ago

Expedia Group verified review

The room was extremely comfortable and clean. The humidifier in our room added an extra touch of thoughtfulness.
David
icon-with Partner
with Partner
6.0
/10
Reviewed 390 week(s) ago

Hotels.com verified review

For a Sofitel Hotel, it was definitely not up to par, old, worn out, needs modernization
MOHAMMED RAUFF
icon-Family
Family
10.0
/10
Reviewed 394 week(s) ago

Hotels.com verified review

wonderful hotel, with excellent service, service provided was the best compared to other parts of china. china is not a country well known to provide good customer service, and this hotel chain had did an excellent choice to ensure their staffs deliver the best experience for their customers.
Verified traveler
8.0
/10
Reviewed 412 week(s) ago

Expedia Group verified review

Great staff, though breakfast waiters etc very mechanical.
Verified traveler
8.0
/10
Reviewed 423 week(s) ago

Hotels.com verified review

Third time I stayed in this hotel and also third time I booked for golf view but they claimed all golf View room sold out. Cheating! Charged me for best view but gave me worst view room. I fought for the golf room with no luck!!
Verified traveler
6.0
/10
Reviewed 423 week(s) ago

Hotels.com verified review

I stayed in this hotel in March, first week of May and also this time May 10, for all three times, the biggest challenge was no air conditioning in the room! Receptionist admitted that the hotel has yet turned on the air conditioning facility in the rooms so that’s why it was always warm and hot! I had to borrow a fan to be able to sleep a bit even though I did not turn on “cooling” system in main switch!
Read More
Don
icon-Family
Family
8.0
/10
Reviewed 435 week(s) ago

Hotels.com verified review

The staff are friendly and ready to help. It was a good experience staying there. The location is also very convenient.
David
icon-with Partner
with Partner
10.0
/10
Reviewed 438 week(s) ago

Hotels.com verified review

As expected for a five star hotel: luxury, clean and great 24/7 service. Room had nice heating and air humidifier for comfort. The pool and gym were etremely clean and spacious. It is next to a massive shopping centre and lots of cafes. We had to leave very early for our flight (4am) so the extremely helpful staff had organized airport transport for us. When we first arrived the bedding had some dirt on it, but the cleaning staff immediately swapped it for us when informed. Overall 10 out of 10 experience.
Read More
Karen
icon-Family
Family
8.0
/10
Reviewed 440 week(s) ago

Hotels.com verified review

Great staff, the service personnel were all very helpful especially the people at the desk right after the hotel entrance. Good location, too, with several restaurants nearby and a mall with more restaurants and a large supermarket.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Sofitel Harbin

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Sofitel Harbin

Traveloka (8)
Other sources (126)
8.4
Very Good
From 126 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

7.4

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sofitel Harbin

Number of reviews per page
20
40
Top reviews
Haoying
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

My husband and I traveled from Chicago and stayed at this hotel for 8 nights while touring Harbin. We had a wonderful stay experience - very friendly staff, excellent amendities, and super convenient location. All for a very friendly price :) We hope to come back here some day!
Haoying
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Very nice hotel at a superb price! My husband and I travelled from Chicago. Stayed here for 8 nights. Staff was very friendly and service oriented. It was also situated at an excellent location. We rode the subway to all of the major attractions in the city and north of the river. Across the street from the hotel is a large park lined with old trees providing a good outdoor light exercise environment when we didn't want to go far. Our only suggedtion for the hotel is to add ice machines accessible to guests. We had to ask front desk to bring ice to our room whenever we needed it (free of charge). Other than than this very minor 'flaw', everything was perfect. Thank you -Sofitel in Harbin - for providing us with a wonderful stay experience! We will hopefully see you again soon :)
Read More
Kirill
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Amazing
zhibing
icon-with Partner
with Partner
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Neighboring shopping centres are highlights. Easily find restaurants with many options
Walter
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Breakfast was good but no dinner service the only negative thing
Yat
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

A lot of areas need to make improvements. Room floor mat is dirty and folding. The pillow quality is too bad , no support at all.
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

It's an old design hotel. But generally clean and bed is comfortable, best part is hotel just right beside Wanda mall, you get your coffee and meals fixed easily. There is also a huge supermarket in Wanda. MRT station is walkable.
Verified traveler
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 339 week(s) ago

Expedia Group verified review

11th floor supposed to be a non smoking floor and our room 1116 was smell of smoke and we discovered that there were ashes that the chamber maid didn't clear away, it could have been done better. Breakfast offering was average. However they have a mall next door, offering better food and a park across the road, was lovely covered with snow now (20-26 Dec). We had fun at the park.
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 348 week(s) ago

Expedia Group verified review

Beautiful hotel, staff were very helpful and friendly. Only issue was that it was unseasonably warm while we were there and the air conditioning had been turned off for the season, room got very warm.
Alexis
icon-with Friends
with Friends
10.0
/10
Reviewed 382 week(s) ago

Hotels.com verified review

The staff made our stay extra special. From all the ladies at the front desk, to the concierge staff (especially Giulio), they went the extra mile to ensure our visit to Harbin included a comfortable place to stay. The pillow menu, breakfast buffet and pool were out favorites. On the downside, the rooms are looking a bit worn, and the breakfast buffet could stay open at least til 10:30 (rather than 10). It would be nice to have a lane in the pool for non-lap swimmers as well.
Read More
Richard
icon-Family
Family
10.0
/10
Reviewed 382 week(s) ago

Hotels.com verified review

Great place to stay! This is not near the "downtown" area, but still has a lot to offer within walking distance. Staff was extremely helpful!
Ken
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 387 week(s) ago

Expedia Group verified review

The room was extremely comfortable and clean. The humidifier in our room added an extra touch of thoughtfulness.
David
icon-with Partner
with Partner
6.0
/10
Reviewed 390 week(s) ago

Hotels.com verified review

For a Sofitel Hotel, it was definitely not up to par, old, worn out, needs modernization
MOHAMMED RAUFF
icon-Family
Family
10.0
/10
Reviewed 394 week(s) ago

Hotels.com verified review

wonderful hotel, with excellent service, service provided was the best compared to other parts of china. china is not a country well known to provide good customer service, and this hotel chain had did an excellent choice to ensure their staffs deliver the best experience for their customers.
Verified traveler
8.0
/10
Reviewed 412 week(s) ago

Expedia Group verified review

Great staff, though breakfast waiters etc very mechanical.
Verified traveler
8.0
/10
Reviewed 423 week(s) ago

Hotels.com verified review

Third time I stayed in this hotel and also third time I booked for golf view but they claimed all golf View room sold out. Cheating! Charged me for best view but gave me worst view room. I fought for the golf room with no luck!!
Verified traveler
6.0
/10
Reviewed 423 week(s) ago

Hotels.com verified review

I stayed in this hotel in March, first week of May and also this time May 10, for all three times, the biggest challenge was no air conditioning in the room! Receptionist admitted that the hotel has yet turned on the air conditioning facility in the rooms so that’s why it was always warm and hot! I had to borrow a fan to be able to sleep a bit even though I did not turn on “cooling” system in main switch!
Read More
Don
icon-Family
Family
8.0
/10
Reviewed 435 week(s) ago

Hotels.com verified review

The staff are friendly and ready to help. It was a good experience staying there. The location is also very convenient.
David
icon-with Partner
with Partner
10.0
/10
Reviewed 438 week(s) ago

Hotels.com verified review

As expected for a five star hotel: luxury, clean and great 24/7 service. Room had nice heating and air humidifier for comfort. The pool and gym were etremely clean and spacious. It is next to a massive shopping centre and lots of cafes. We had to leave very early for our flight (4am) so the extremely helpful staff had organized airport transport for us. When we first arrived the bedding had some dirt on it, but the cleaning staff immediately swapped it for us when informed. Overall 10 out of 10 experience.
Read More
Karen
icon-Family
Family
8.0
/10
Reviewed 440 week(s) ago

Hotels.com verified review

Great staff, the service personnel were all very helpful especially the people at the desk right after the hotel entrance. Good location, too, with several restaurants nearby and a mall with more restaurants and a large supermarket.
Number of reviews per page
20
40