The Portman Ritz-Carlton, Shanghai

Hotels
9.4
/10
Exceptional
7 reviews

What Guests Say About Their Stay

May
10.0
/ 10
Lovely stay at this property. Staff were friendly and helpful, and went out of their way to help us with an early check in, and even make restaurant reservations. Rooms were also spacious and clean.
Lorraine
10.0
/ 10
Fantastic stay, positioned in the heart of everything, fantastic service from start to finish, will definitely stay again.
Hong
10.0
/ 10
The staff (e.g., Polly) are very friendly and helpful. We enjoyed the entire stay at the hotel.
In the Area
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Shanghai Centre, 1376 Nanjing Xi Lu, Jing'an, Shanghai, China, 200040

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
The Portman Ritz-Carlton, Shanghai is located in area / city Jing'an. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Shanghai Centre, 1376 Nanjing Xi Lu, Jing'an, Shanghai, China, 200040
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Location


The Portman Ritz-Carlton, Shanghai is located in area / city Jing'an.

About The Portman Ritz-Carlton, Shanghai

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Portman Ritz-Carlton, Shanghai exclusively for you.

The Portman Ritz-Carlton, Shanghai is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at The Portman Ritz-Carlton, Shanghai.

All facilities in The Portman Ritz-Carlton, Shanghai

Others The Portman Ritz-Carlton, Shanghai
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Shops
  • Hot tub
  • Outdoor pool
  • Indoor pool
  • Garden
  • Shops
  • Sauna
  • Steam room

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference center
  • Business center
  • Conference rooms
  • Computer station

General

  • Parking
  • Lockers
  • Banquet
  • Ballroom
  • Parking (surcharge)

Public Facilities

  • Others
  • Coffee shop
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Transportation

  • Access to train station (surcharge)
  • Limo or town car service

Food and Drinks

  • Bar
  • Breakfast

Nearby Facilities

  • Grocery
  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Portman Ritz-Carlton, Shanghai

Important Note
  • Fee for full breakfast: approximately CNY 288 for adults and CNY 144 for children
  • Self parking fee: CNY 120 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 408.1 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: CNY 5000 per day
  • A damage deposit of CNY 1000 will be collected before check-in.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a deadbolt lock
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

The property will be renovating from May 20 2025 to May 30 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at The Portman Ritz-Carlton, Shanghai
593
Number of floors in The Portman Ritz-Carlton, Shanghai
45
Another facilities in The Portman Ritz-Carlton, Shanghai
Laundry service, Tours, Multilingual staff, Newspaper in lobby, Wedding service

Frequently asked questions about The Portman Ritz-Carlton, Shanghai

What are available facilities at The Portman Ritz-Carlton, Shanghai?
There are top facilites at The Portman Ritz-Carlton, Shanghai such as Swimming Pool, Restaurant, 24-Hour Front Desk. (some may require extra charges)
What is normal check-in & check-out time at The Portman Ritz-Carlton, Shanghai?
The standard check-in time at The Portman Ritz-Carlton, Shanghai is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Portman Ritz-Carlton, Shanghai provide breakfast?
Yes, The Portman Ritz-Carlton, Shanghai provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Portman Ritz-Carlton, Shanghai

9.4
Exceptional
From 7 reviews
Provided by travellers on
Cleanliness

9.7

Room Comfort

9.4

Meal

8.6

Location

9.1

Service and Facilites

9.1

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Traveller Reviews The Portman Ritz-Carlton, Shanghai

Number of reviews per page
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40
Customer reviews
Kharis L.
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8.3
/10
Reviewed 69 week(s) ago
Place I a bit dated and service is not as expected of a ritz hotel. To be fair I went during CNY hence maybe the decline of service (we stayed for 5 nights and our toiletries are not refilled even once till we requested for it, even then it took 3 requests) good location tho.
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Guntur M.
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Romantic
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9.7
/10
Reviewed 302 week(s) ago
Great hotel in a great location! Staff are super helpful, and rooms are comfortable.
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Pisith
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Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 360 week(s) ago
Love this place, very chill, and easy to travel to other place.
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Lanniwati
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Family
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9.1
/10
Reviewed 367 week(s) ago
Clean, easy to everywhere friendly people.
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Jonni S. T.
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Shopping and Culinary
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9.7
/10
Reviewed 412 week(s) ago
Very best hotel. Good quality, near shopping mall and culinary.
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