Wenjin Hotel

Delayed check in due to delayed cleaning.

This hotel is overdue for repairs and remodeling -the carpet is so dirty that's disgusting ! In February when it's sunny outside the indoor temperature was so high that's suffocating ! And the only option for hotel guests? Open the window! Not sure what's wrong with their HVAC?

The hotel is old and unmaintained.

Stayed here as my son was finishing up at Tsinghua University and I was helping him move back to the states. Can not get more convenient to the University. The building is dated but they keep it clean and the staff is great.

CONS: The room was not very clean. The bathroom fixtures were broken and their was mildew all over the shower. We found random small bugs in the room on 2 or 3 counts. The walls have cracks and damage. Staff were also not super friendly. No one ever smiles at this hotel. PROS: very comfortable bed. Room is very quiet and black out blinds work great. Central location close to shopping and the university. Hotel and surrounding area felt very safe even at night.

The hotel and room is a bit old. My toilet was blocked. The location is really good, walking distance to Tsinghua University Campus.

The hotel's location is convenient to go to Tsinghua University. The breakfast is good. But the condition is poor. Many places should be updated. Some mains sockets are in poor condition. The hotel is rather expensive.I would not recommend this hotel.

It's toasting hot thru out our stay! The room temperature is 29 degree C. The hotel response- we can not turn on air conditioning for you. But why? They couldn't give an answer that makes sense. All they did was to give us a fan and tell us open the window, and they claim they are 5 star hotel. A two star can do better!

Extremely unpleasant experience. Terrible service, staff are unhelpful and cold, not to mention rather rude. Had to keep chasing them to do basic things like housekeeping or assisting in bringing down the luggages. I even ended up having to wait for about 3 hours before they finally decided they could spare some time to help me, and this was after multiple calls made to them and even making a few trips down to the front desk to request for help, where quite a few staff were just idling around. I was quite shocked that they are also one of the rare few bigger hotels I stayed in China that does not have the food delivery robot, and the food delivery shelves are placed outside of the hotel, so if it's raining, it isn't very convenient. Note that the hotel also refuses to help sign for delivery parcels so it is quite troublesome to make separate arrangements. Another thing I really disliked was that the front desk and concierge kept trying to shirk responsibilities. When you approach the front desk, more often than not, they'll try to direct you to the concierge which is usually not being attended by anyone. The rooms are spacious but are quite old and aren't that clean either. Honestly, for the expensive price paid, it is very disappointing. Really, this hotel has nothing good going for it except for its prime location (right outside Tsinghua). If you aren't planning on going to Tsinghua for a long period of time, I highly discourage staying in this trash hotel.

Wifi was not stable; the electric shaver's electric socket will cause a short circuit

Hotel is definitely over priced for the rooms as they need repair.. If it wasn't convenient, I would not stay again.. It took forever for them to find our reservation, though it was during COVID periods..

Good location if you visit Tsinghua or Peking university. The room is roomy. The facility is good. The staffs are helpful. However, It will be nice if more seatings are in the lobby.

Clean and spacious rooms...good breakfast menu...cafeteria and bar have reasonable options to try out...

Check-in is friendly, but the rooms are old and not in great shape. The bathroom was especially tired and a bit grimy. Location is great if you have business at Peking University or Tsinghua University. It’s a 1-km walk to the east gate of PKU, and just a block away from Tsinghua’s south gate.

Hailing cab through the concierge could be tacky, confirm price and tally with meter. Otherwise , this hotel is comfortable, clean and deliver up to standard.

Nice clean and quiet location

water leakage at bathroom, which makes floor very slippery.

Hotel was near the university which makes it convenient. A relatively pleasant hotel that caters to many tourists visiting the university.

Hotel is a little dated but breakfast has improved since last visit

The location of the hotel is perfect for me. There are public transportations near by.