Wenjin Hotel

This hotel is overdue for repairs and remodeling -the carpet is so dirty that's disgusting ! In February when it's sunny outside the indoor temperature was so high that's suffocating ! And the only option for hotel guests? Open the window! Not sure what's wrong with their HVAC?

O melhor da estadia com certeza foi o atendimento e a gentileza da equipe.

Hotel qui merite un rafraîchissement totale des parties communes et des chambres

The best thing about the hotel for me was the location. I had business at Tsinghua University, so it was very convenient to walk just a few hundred meters from the hotel to the campus. The service has improved in many ways compared to previous reviews. Many of the front desk staff were able to communicate in English, and those who could not speak English well tried to communicate using a translation app on their smartphones. The room was spacious enough to work in, but the facilities left some room for improvement: the electrical outlets were hard to use, and the shower water tended to spill outside the shower room.

The hotel is old and unmaintained.

Stayed here as my son was finishing up at Tsinghua University and I was helping him move back to the states. Can not get more convenient to the University. The building is dated but they keep it clean and the staff is great.

シャワーがカビ臭く、エアコンの効きが悪かった。ただ、清掃は清潔でよかった。

CONS: The room was not very clean. The bathroom fixtures were broken and their was mildew all over the shower. We found random small bugs in the room on 2 or 3 counts. The walls have cracks and damage. Staff were also not super friendly. No one ever smiles at this hotel. PROS: very comfortable bed. Room is very quiet and black out blinds work great. Central location close to shopping and the university. Hotel and surrounding area felt very safe even at night.

The hotel and room is a bit old. My toilet was blocked. The location is really good, walking distance to Tsinghua University Campus.

The hotel's location is convenient to go to Tsinghua University. The breakfast is good. But the condition is poor. Many places should be updated. Some mains sockets are in poor condition. The hotel is rather expensive.I would not recommend this hotel.

It's toasting hot thru out our stay! The room temperature is 29 degree C. The hotel response- we can not turn on air conditioning for you. But why? They couldn't give an answer that makes sense. All they did was to give us a fan and tell us open the window, and they claim they are 5 star hotel. A two star can do better!

Extremely unpleasant experience. Terrible service, staff are unhelpful and cold, not to mention rather rude. Had to keep chasing them to do basic things like housekeeping or assisting in bringing down the luggages. I even ended up having to wait for about 3 hours before they finally decided they could spare some time to help me, and this was after multiple calls made to them and even making a few trips down to the front desk to request for help, where quite a few staff were just idling around. I was quite shocked that they are also one of the rare few bigger hotels I stayed in China that does not have the food delivery robot, and the food delivery shelves are placed outside of the hotel, so if it's raining, it isn't very convenient. Note that the hotel also refuses to help sign for delivery parcels so it is quite troublesome to make separate arrangements. Another thing I really disliked was that the front desk and concierge kept trying to shirk responsibilities. When you approach the front desk, more often than not, they'll try to direct you to the concierge which is usually not being attended by anyone. The rooms are spacious but are quite old and aren't that clean either. Honestly, for the expensive price paid, it is very disappointing. Really, this hotel has nothing good going for it except for its prime location (right outside Tsinghua). If you aren't planning on going to Tsinghua for a long period of time, I highly discourage staying in this trash hotel.

Wifi was not stable; the electric shaver's electric socket will cause a short circuit

Hotel is definitely over priced for the rooms as they need repair.. If it wasn't convenient, I would not stay again.. It took forever for them to find our reservation, though it was during COVID periods..

출장때문에 근처에 위치하다보니 예약하게 됬는데, 생각했던거보다 서비스도 좋고 객실도 깨끗했습니다. 추후에 일정잡히더라도 이용할것 같아요^^

Good location if you visit Tsinghua or Peking university. The room is roomy. The facility is good. The staffs are helpful. However, It will be nice if more seatings are in the lobby.

英語を話せるスタッフが増えると良いと思います。 あと愛想が良ければいいのですが、スタッフの方は本当に笑顔がないです。

Clean and spacious rooms...good breakfast menu...cafeteria and bar have reasonable options to try out...

作为hotels金牌会员，每年超过一半时间在外住的我，第一次差评给到这家酒店！ 原因如下： 因为第二天要在清华上课，所以就近选择，去上课地理位置算好的，只有这么一个优点。 差评1，预定成功可前台小姐说查询不到订单，和前台吵了一下也不给解决，为了不耽误第二天上课就又订了一晚，到现在问题还没有解决。 差评2，房间很旧，应该是很多年前装修的，房间没有浴盆可整个家具都充满发霉的味道。 差评3，空调冷风不够力，开到最冷最大风也不行，应该是后台设置了什么，感觉就是吹风扇的效果。

Stayed 6 nights in room 711. Very spacious and well-equipped room. Air conditioner worked very well. Most pleasantly surprised and touched by a fresh cream and fresh fruit cake delivered to the room on my birthday, although nobody had told the hotel. Very nice and friendly personal staff. Good location for visiting Tsinghua university. Airport bus within 8 minutes walking distance. Didn't have the breakfast though another resident said it was good.