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Hotel Grand Park
Hotels
8.2
/10
Very Good
388 reviews
What Guests Say About Their Stay
Sandra
10.0
/ 10
I liked everything I felt safe they gave me good service pleasant hotel I can't say anything bad because I enjoyed everything very much
Scott
10.0
/ 10
Very reasonable price. Nice large clean room. Good breakfast. Walking distance to many places. Friendly staff.
Olga
10.0
/ 10
The property is nice and well maintained. Everyone was very nice and helpful. We switched rooms to a very spacious room. One minor thing to change are the towels and the bathroom needs a hook to hang your robe or anything else that you want. The shower are is slippery and the water doesn't drain fast enough. Overall, it is a nice hotel. I recommend it.
In the Area
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Carrera 5 No 23-34, Santa Fe, Bogotá D.C., Distrito Capital de Bogotá, Colombia, 110311
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Read More
Available Room Types in Hotel Grand Park
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What's around Hotel Grand Park
Carrera 5 No 23-34, Santa Fe, Bogotá D.C., Distrito Capital de Bogotá, Colombia, 110311
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Discover More About Hotel Grand Park
Location
Staying at Hotel Grand Park is a good choice when you are visiting Santa Fe.
About Hotel Grand Park
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Grand Park exclusively for you.
Hotel Grand Park is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Hotel Grand Park is the right place to stay.
All facilities in Hotel Grand Park
Others
Things to Do
- Romantic proposal packages
- Spa
- Health club
- Poolside bar
- Indoor pool
- Turkish bath
- Sauna
- Steam room
Hotel Services
- Tours
- Wedding service
- Luggage storage
- Porter
- Multilingual staff
- 24-hour Receptionist
- Concierge
General
- Banquet
- Ballroom
- Reception hall
- Lockers
- Terrace
Business Facilities
- Meeting facilities
- Meeting rooms
- Conference room
- Conference center
- Conference rooms
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
Food and Drinks
- Bar
- Breakfast
- Snack bar
Connectivity
- Free WiFi
In-room Facilities
- TV
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Hotel Grand Park
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately COP 25000 per person
- Pet fee: COP 53550 per pet, per night
- Rollaway bed fee: COP 87500.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
The following facilities are closed on Monday, Thursday, Friday, Saturday, and Sunday:
- Dining venue(s)
- Indoor pool
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Grand Park | 152 |
Number of floors in Hotel Grand Park | 10 |
Another facilities in Hotel Grand Park | Romantic proposal packages, Spa, Health club, Poolside bar, Indoor pool |
Frequently asked questions about Hotel Grand Park
What are available facilities at Hotel Grand Park?
There are top facilites at Hotel Grand Park such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Grand Park?
The standard check-in time at Hotel Grand Park is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hotel Grand Park provide breakfast?
Yes, Hotel Grand Park provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Grand Park?
Hotel Grand Park has a 3.5-star rating.
How many floors does Hotel Grand Park have?
Hotel Grand Park has 10.
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More Reviews from Other Guests in Hotel Grand Park
Overall Ratings & Reviews Hotel Grand Park
Other sources (388)
8.2
Very Good
From 388 reviews
Cleanliness
8.6
Room Comfort
8.4
Service and Facilites
8.6
Sort by
Most Relevant
Preferences
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Traveller Reviews Hotel Grand Park
Number of reviews per page
20
40
Top reviews
Sandra
Friends and Family
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
I liked everything I felt safe they gave me good service pleasant hotel I can't say anything bad because I enjoyed everything very much
Ryan Lance
4.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Thoroughly frustrated at this place. The hotel itself was not too bad, however I experienced the worst service from the upper management. I was coming from Argentina to which my flight was delayed 1 day for 2 separate rooms. Yes, the rooms were booked non refundable, but we had every intention of staying there. The day we arrived, we checked in at around 7pm, and we checked out at 6am.
I asked to speak with a manager, which none was available. And that regardless Expedia would have to make contact. I asked Expedia to ask the hotel to please refund 1 night for each reservation. The hotel refused and Expedia apologized. I attempted to email the hotel directly. No response. In my last direct contact with the hotel, they acknowledged that they were not going to respond to my message with "buen dias" which is good day.
I come to Bogota quite often, and I emailed them that when I come again for a week's stay if they can just add 2 more nights of the lot reservation.
All they did was ensure my dissatisfaction by not working out a solution with me, and now I will never stay at their hotel again. The hotel is adequate and the food and drinks are inexpensive, but so are another 100 hotels in the area.
Read More
Matthew
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Everyone was nice and friendly. Someone on staff knew english on every shift. The pool was great as well was the frinks and food. Room was great besides the noise from constant traffic at all hours of the night. I think if i had a room not overlooking the street it would have been fine but the first night was kinda restless due to the noise. No fridge or microwave. I ended up getting a fridge by asking the front desk for one because i needed it. I would stay again as long as i had a different room.
Read More
Natalie
Leisure
6.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Not the best place to stay or clean. And the taxi they recommended me, charged me extra which was more than the usual trip with a hotel taxi.
Jordi
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Great stay, comfortable room and friendly service
Sam
Business and Leisure
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Buen lugar para quedarse.
Kymberly
Leisure with Partner
2.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Presidential king room extremely hot
Same breakfast everyday
No amenities
Nothing in a presidential refrigerator water had to be paid for
Maria
Business
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
The only thing is the internet. It does not work in the rooms.
Christine
Leisure
6.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
It was ok. Bed was comfortable. Nothing outstanding. Pool had a lot of.kids and smelled strongly of chlorine.
Heidi
Leisure Family
8.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
The hotel does not have AC. The windows are open to keep the room cool however, you can hear every car, dog or person going by. The pool looks nice and is heated. It can get very loud which is expected. Breakfast was good. Hotel staff advised against walking due to "lonely" streets. There are pockets of streets that look dangerous with drugs and prostitution. We ended up using Uber to get everywhere even if it was just a few minutes walk away. It's quite close to everything, grocery store, coffee, hot chocolate and cheese, Botero, Gold Museum, Fruit Market, and Monserrate.
Read More
Scott
Business and Leisure
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Very reasonable price. Nice large clean room. Good breakfast. Walking distance to many places. Friendly staff.
Olga
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
The property is nice and well maintained. Everyone was very nice and helpful. We switched rooms to a very spacious room. One minor thing to change are the towels and the bathroom needs a hook to hang your robe or anything else that you want. The shower are is slippery and the water doesn't drain fast enough. Overall, it is a nice hotel. I recommend it.
Read More
Francisco
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Lots of dining options
Super clean
Jennifer
Leisure
8.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Awesome time!
Salatiel
8.0
/10
Reviewed 40 week(s) ago
Hotels.com verified review
Well situated in Bogota, trance room, clean, but there weren’t AC and there was at lot of traffic noise
George
Business
6.0
/10
Reviewed 40 week(s) ago
Hotels.com verified review
Honestly, the location was central, so it was easy to get around, but the bed was super hard. The pillow wasn’t any better. I was on the fifth floor right next to the canopy so when it rained, it was extremely noisy and you couldn’t sleep it was it extremely cold outside, but I was surprised that there was no climate control inside the room. Overall, it wasn’t that expensive so I guess I shouldn’t complain too much. Lastly, when I checked in, there were no towels in the room so I had to request for towels twice.
Read More
Arielle
Leisure
6.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
It’s like a mix between a fancy hotel and a motel. The staff is nice & the common areas are pretty but they paid little attention to the actual rooms.
The “deluxe” room is definitely not the advertised size. It’s a standard room that they crammed a king size bed in, there’s not even room for side tables. The room has no bath mat towels, no lotion, not even a glass for drinking water. Queen sized pillows on a king size bed.
The noise from the street can be overwhelming if you’re trying to rest. The pool area gets very crowded and noisy as they do day passes.
They did not honor the “free early check-in” listed on Expedia and then because so many people were checking in at 3pm it took a while. I asked how to book a massage and the receptionist told me go to the bar and the people at the bar told me go to reception so I gave up.
The plus side is that the breakfast has a pretty decent variety and everything was tasty. Nice sauna but gets crowded. Overall okay but definitely not impressed. They could make small tweaks to make it much better because the design of the hotel is pretty nice.
Read More
Kenny
4.0
/10
Reviewed 42 week(s) ago
Hotels.com verified review
I was booked into a Deluxe room. If that was deluxe I dread to think how bad standard was.
It got off to a bad start when Hotels.com said I could check in early. There was no reference to this in the confirmation so I emailed the hotel. They said I could check-in at 11. Excellent. Changed my plans and turned up to be told, “No come back at 3”. After complaining in bad Spanish (no English at reception) I got a room at 1.
The room was tiny and just about accommodated a king size bed. The furnishings were cheap and falling apart. I struggled to find a power point. It was cold and there was no temperature control. The blinds wouldn’t shut properly. The traffic noise was really loud. I couldn’t work out how to turn off the strip light in the room and the reception were no help (I ended up taking the keycard out).
Breakfast was pretty poor too.
Not impressed
Read More
Richard
Leisure Family
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Everything
Mariuth Daniela Arboleda
Leisure Family
6.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
It was nice but not a lot of food options
Number of reviews per page
20
40
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Overall Ratings & Reviews Hotel Grand Park
Other sources (388)
8.2
Very Good
From 388 reviews
Cleanliness
8.6
Room Comfort
8.4
Service and Facilites
8.6
Sort by
Most Relevant
Preferences
See All
Traveller Reviews Hotel Grand Park
Number of reviews per page
20
40
Top reviews
Sandra
Friends and Family
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
I liked everything I felt safe they gave me good service pleasant hotel I can't say anything bad because I enjoyed everything very much
Ryan Lance
4.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Thoroughly frustrated at this place. The hotel itself was not too bad, however I experienced the worst service from the upper management. I was coming from Argentina to which my flight was delayed 1 day for 2 separate rooms. Yes, the rooms were booked non refundable, but we had every intention of staying there. The day we arrived, we checked in at around 7pm, and we checked out at 6am.
I asked to speak with a manager, which none was available. And that regardless Expedia would have to make contact. I asked Expedia to ask the hotel to please refund 1 night for each reservation. The hotel refused and Expedia apologized. I attempted to email the hotel directly. No response. In my last direct contact with the hotel, they acknowledged that they were not going to respond to my message with "buen dias" which is good day.
I come to Bogota quite often, and I emailed them that when I come again for a week's stay if they can just add 2 more nights of the lot reservation.
All they did was ensure my dissatisfaction by not working out a solution with me, and now I will never stay at their hotel again. The hotel is adequate and the food and drinks are inexpensive, but so are another 100 hotels in the area.
Read More
Matthew
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Everyone was nice and friendly. Someone on staff knew english on every shift. The pool was great as well was the frinks and food. Room was great besides the noise from constant traffic at all hours of the night. I think if i had a room not overlooking the street it would have been fine but the first night was kinda restless due to the noise. No fridge or microwave. I ended up getting a fridge by asking the front desk for one because i needed it. I would stay again as long as i had a different room.
Read More
Natalie
Leisure
6.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Not the best place to stay or clean. And the taxi they recommended me, charged me extra which was more than the usual trip with a hotel taxi.
Jordi
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Great stay, comfortable room and friendly service
Sam
Business and Leisure
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Buen lugar para quedarse.
Kymberly
Leisure with Partner
2.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Presidential king room extremely hot
Same breakfast everyday
No amenities
Nothing in a presidential refrigerator water had to be paid for
Maria
Business
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
The only thing is the internet. It does not work in the rooms.
Christine
Leisure
6.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
It was ok. Bed was comfortable. Nothing outstanding. Pool had a lot of.kids and smelled strongly of chlorine.
Heidi
Leisure Family
8.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
The hotel does not have AC. The windows are open to keep the room cool however, you can hear every car, dog or person going by. The pool looks nice and is heated. It can get very loud which is expected. Breakfast was good. Hotel staff advised against walking due to "lonely" streets. There are pockets of streets that look dangerous with drugs and prostitution. We ended up using Uber to get everywhere even if it was just a few minutes walk away. It's quite close to everything, grocery store, coffee, hot chocolate and cheese, Botero, Gold Museum, Fruit Market, and Monserrate.
Read More
Scott
Business and Leisure
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Very reasonable price. Nice large clean room. Good breakfast. Walking distance to many places. Friendly staff.
Olga
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
The property is nice and well maintained. Everyone was very nice and helpful. We switched rooms to a very spacious room. One minor thing to change are the towels and the bathroom needs a hook to hang your robe or anything else that you want. The shower are is slippery and the water doesn't drain fast enough. Overall, it is a nice hotel. I recommend it.
Read More
Francisco
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Lots of dining options
Super clean
Jennifer
Leisure
8.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Awesome time!
Salatiel
8.0
/10
Reviewed 40 week(s) ago
Hotels.com verified review
Well situated in Bogota, trance room, clean, but there weren’t AC and there was at lot of traffic noise
George
Business
6.0
/10
Reviewed 40 week(s) ago
Hotels.com verified review
Honestly, the location was central, so it was easy to get around, but the bed was super hard. The pillow wasn’t any better. I was on the fifth floor right next to the canopy so when it rained, it was extremely noisy and you couldn’t sleep it was it extremely cold outside, but I was surprised that there was no climate control inside the room. Overall, it wasn’t that expensive so I guess I shouldn’t complain too much. Lastly, when I checked in, there were no towels in the room so I had to request for towels twice.
Read More
Arielle
Leisure
6.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
It’s like a mix between a fancy hotel and a motel. The staff is nice & the common areas are pretty but they paid little attention to the actual rooms.
The “deluxe” room is definitely not the advertised size. It’s a standard room that they crammed a king size bed in, there’s not even room for side tables. The room has no bath mat towels, no lotion, not even a glass for drinking water. Queen sized pillows on a king size bed.
The noise from the street can be overwhelming if you’re trying to rest. The pool area gets very crowded and noisy as they do day passes.
They did not honor the “free early check-in” listed on Expedia and then because so many people were checking in at 3pm it took a while. I asked how to book a massage and the receptionist told me go to the bar and the people at the bar told me go to reception so I gave up.
The plus side is that the breakfast has a pretty decent variety and everything was tasty. Nice sauna but gets crowded. Overall okay but definitely not impressed. They could make small tweaks to make it much better because the design of the hotel is pretty nice.
Read More
Kenny
4.0
/10
Reviewed 42 week(s) ago
Hotels.com verified review
I was booked into a Deluxe room. If that was deluxe I dread to think how bad standard was.
It got off to a bad start when Hotels.com said I could check in early. There was no reference to this in the confirmation so I emailed the hotel. They said I could check-in at 11. Excellent. Changed my plans and turned up to be told, “No come back at 3”. After complaining in bad Spanish (no English at reception) I got a room at 1.
The room was tiny and just about accommodated a king size bed. The furnishings were cheap and falling apart. I struggled to find a power point. It was cold and there was no temperature control. The blinds wouldn’t shut properly. The traffic noise was really loud. I couldn’t work out how to turn off the strip light in the room and the reception were no help (I ended up taking the keycard out).
Breakfast was pretty poor too.
Not impressed
Read More
Richard
Leisure Family
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Everything
Mariuth Daniela Arboleda
Leisure Family
6.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
It was nice but not a lot of food options
Number of reviews per page
20
40