Best Western Red Lion Hotel

No hot water in my room evening or no hot shower but was ok in the morning. Also when booking says parking available but only get a email saying it’s £20 to park on site and no option to cancel the hotel and move to another with parking included and because of this I won’t stay there again

Older building, creaky floors. But nice and spacious. Overall good hotel

The manager was incompetent

The hotel hosts weddings. On the second night of the stay there were drunk wedding guests fighting and arguing in the hotel courtyard until at least 3am!! We did not sleep at all!

Great location, nice big room making for a very comfort stay.

Great Character, friendly helpful staff. Some areas could do with a little TLC.

Friendly staff good food great location

Lovely hotel. Stayed here twice. Would highly recommend.

All the staff we met did their best to be helpful. The £20 car park was not fit for purpose: I had to be guided to park between pillars that were so close that then I could not open all the car doors. The room was supposed to be wheelchair accessible, but there was a step and a very stiff door into it, and there was no hand rail by the WC. The choice at breakfast was very limited; the orange juice was very watery; there was an extra charge of £3.50 for hot chocolate on top of the £16.50 charge for breakfast, which had no reduction for those that did not want a cooked breakfast. Our cooked breakfast took so long to arrive that we were refunded the charge for breakfast! The computer at Reception was very slow.

Phoned day before to check access to room as I have walking difficulties and use a wheelchair at times, spoke to Aaron was on duty who said the lift was not working, he very kindly moved me to a ground floor room so no stairs which was perfect, and a ramp was put to go to the bathroom Thank you Aaron for your help

Nice hotel in centre of Salisbury.Public Car Park available next door,free parking 18.00- 08.00.Quirky old hotel with corridor’s everywhere.Hotel room had opening windows but was quite stuffy,with excessive tog duvets for time of year.Breakfast was fine,with choice of continental or cooked.Plenty restaurants within easy walking distance for evening meal.

Dreadful “car park” can’t use before 3pm check in. £20 to park. Difficult to turn car, reverse onto 2 lane one way busy street. Old hotel, staff trying hard to provide good service. Lovely outdoor seating courtyard area. No air con but fans provided.

Great little hotel with a lot of character in the centre of Salisbury. Staff are very friendly and helpful. Breakfast caters for all.

Great stay in a wonderful hotel

Room was comfortable although the basin taps moved andone of the screws was missing from the hook on the bathroom door so couldnt really hang anything up but all minor issues.Lovely view from the window overlooking the courtyard.Very pleasant stay

Was a terrific value

The Building is an old one. However, interesting and clean.The Rooms are dated and furniture needs updating. Bed clean and comfortable the en-suite very good and shower efficient. The Breakfast very good and plenty of variety. The Car Park too small restrictive and dangerous. The Receptionists and Staff very helpful courteous and lovely.

Stayed for a wedding and slept really well!

They say you shouldn’t judge a book by its cover, and it’s true for this hotel, but not how you would expect. First impressions were good. You approach through a lovely courtyard and into reception, where the greeting was warm and inviting. It was refreshing to be greeted by local people for a change. We were shown most of the way to our room, but from here on in, things went downhill a bit. Our room (84) was stiflingly hot with no air con and the windows were shut. A fan had been provided but due to the heat, it only blew hot air around. There were no net curtains in the window, so although we weren’t overlooked, it felt a bit exposed. The window was filthy. There was no ventilation in the bathroom and the mirrors weren’t heated so after a shower or bath, you had to clean the mirror before use. The bath wasn’t as clean as it should be, there being hair in the drain. During the night we were disturbed by music from the night club across the street, which was a little surprising as it looked empty every time I looked out the window. We had fish and chips in the hotel in the evening which was quite mediocre, but breakfast (buffet) was better. I wouldn’t say I had any complaints, as such but the room certainly needs some TLC.

Excellent accommodation, very conveniently located. Easy bus to Stonehenge and within walking distance of so many attractions. It’s an old building with many expected quirks. The courtyard is beautiful and relaxing to take a beer.