Golden Star Hotel

Very dirty

The place was so unclean and i have taken pictures. I left the property at 6am as i couldn't wait to leave

Booked, walked there but no room available

There was not check in availability No room available but booking and charging accepted. Check in time 12 in night they didn’t open door and refused to give rooom because not available and money not refunded

Please, in my opinion, the pictures at the Expedia app, it's completely different. UK inspection passed through,at the time of my vacation, and they're answering for your service.

Terrible like a horror movie experience.

Horrible to not be rude, I’ve never seen something like this before, dirty and poor condition, never been cleaned. I don’t know how hotels.com accepted property’s like this. Very sad.

The shower was disgusting and dirty with spiders and cobwebs. The tv wasn’t working & the sink was stopped up. There were no fans or air conditioning. The room is just unusable.

Much too expensive for what is given. The conditions in the room are extremely basic. The room wasn't cleaned thoroughly at all. The shower worked fine. In the twin room, one bed was really firm and the other very soft. The curtains were hanging on by a thread and let in light all the time. The walls to my room were really thin so that I could hear the person's TV on deep into the night. There isn't a reception, the owner simply takes cash because the card machine was 'broken'. Your details are written down on pieces of paper that are cut into shape. Look, if you/re just looking to have the bare, and I mean VERY bare essentials of a place to rest then stay here but just make sure you're not paying top dollar like I did. Lastly, the man I dealt with staying there was respectful and kind - the money just isn't put back into the property.

Let me begin this review by telling readers that I once slept in a barn owned by somebody nicknamed "Uncle Filthy" and it was still better than this place. In fact, I'm pretty sure when Mary and Joseph followed the North Star, they wound up at The Golden Star instead and decided a barn was a more appealing option. Never in my life have I stayed somewhere as disgusting as this rot hole, and I doubt I ever will again. Our room stank of damp, and had some unidentified red substance smeared up the walls, dirty bedsheets shoved down the side of the bed, the walls were filthy, every corner of the room was thick with dirt and dust, as were the surfaces and the falling apart cupboard which had a dirty bowl and an old cushion on top. The bin was full of rubbish, although by this point, that was the least of our worries, as was the nonfunctional light in the bathroom. The wooden window frames were rotten and filthy, and the toilet had poop smeared around the bowl, and clearly hadn't been cleaned. Outside of our room was a small utility cupboard with a washing machine. The floor was strewn with brown filthy bed sheets which piled up maybe four or five feet. In the hallway there was mould on the walls and bed sheets hanging on bannisters and on wooden racks which obstructed the walkway. There was another cupboard semi-concealed by a curtain, which was full of more dirty bedsheets and piles of rubbish. This place is like something from a horror movie. It needs shutting down.

Absolutely abysmal! Dirty, health and safety nightmare and public health concern.black mould in the shower, half a shower door missing, toilet flush broken, extension lead over the sink, window smashed and masking taped, curtain hanging off, cigarette burn on the bedsheet. Couldn’t breathe in the room had to go outside and use my asthma pump several times. Owner turned nasty and aggressive when issue were bought up. No inside lock on the door or bathroom door. Hotels.com need to pull this from their site. DO NOT GO!

Dirty, run down, uncomfortable, and lacking basic amenities. Not recommended.

The room had only one power socket which needed an extension draped over a sink to use it. TV not working, just a single sheet on the bed, broken window, shower and door. By far the worst place I have ever had to stay

This has to be the worse room (cannot call it a hotel) I have ever entered - I have seen better flop houses. The room was dirty beyond belief and when I complained the gentleman stated it was a reasonable hotel. I would certainly not wish anyone to stay here - photos will speak a thousand words!! Not happy to have paid anything for this pleasure, Hotels.com you need to remove them from your website I only remained as I needed to be in London and everything was sold out or crazy prices when I tried to re-book

The hotel is very dirty and smells badly. Needs significant improvement before receiving guests. Curtains are old mouldy and needs washing. I bought air freshner and bathroom cleaner, before i could settle there for the night. Sheets are torn and dingy. Not worth the price..

I don't recommend this hotel to anyone.

Cheap & shabby but clean & very convenient. One weird thing: wall mounted TV in room but no socket to plug it in to. In fact, no sockets at all!

You get what you pay for. I would only recommend it for single men

Need to Maintenance

Avoid at all costs. Booked somewhere at very short notice so didn't think to check the reviews, if I had done then I would never had stayed here. Booked an ensuite room, arrived and got told it's not available so I got given a room that doesn't have a working bathroom and told to go up to the floor above to use the communal bathroom instead (that didn't even have a sink!) No towel or toiletries provided No kettle or tea/coffee of any kind provided Large hole in the window, no curtains and the window couldn't be locked either. Dirtiest accommodation I've ever stayed in, very clear that no cleaning ever gets done other than the a fresh sheet thrown on the bed (thank god for that) Exposed wiring in some places, rotten window frames in other, whole place smelled of either mould, drugs or damp. Place needs investigating / shutting down ASAP.