Macdonald Burlington Hotel

Hotels
8.0
/10
Very Good
1,001 reviews

What Guests Say About Their Stay

Karen

10.0
/ 10
Nice spacious room with comfy bed. Staff extremely polite and helpful. Breakfast was excellence with good choice.

Sarah

10.0
/ 10
Clean and spacious room as was upgraded to suite.staff friendly and beds very comfy.nice and quaint hotel.would defo sty again

Sara

10.0
/ 10
Breakfast was amazing and staff couldn't be more helpful. Its an old hotel so can be a bit chilly but beds were comfy and cozy
In the Area
See Map
Burlington Arcade/126, Birmingham City Centre, City and Borough of Birmingham, England, B2 4JQ

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Macdonald Burlington Hotel is a good choice when you are visiting Birmingham City Centre. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Macdonald Burlington Hotel

Burlington Arcade/126, Birmingham City Centre, City and Borough of Birmingham, England, B2 4JQ
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Lobby Macdonald Burlington Hotel
Lobby 2 Macdonald Burlington Hotel

Discover More About Macdonald Burlington Hotel

General


Near Bullring & Grand Central

Location


With a stay at Macdonald Burlington Hotel, you'll be centrally located in Birmingham, just a 5-minute walk from Bullring & Grand Central and 10 minutes by foot from Broad Street. This hotel is 13.9 mi (22.3 km) from National Exhibition Centre and 1 mi (1.5 km) from Utilita Arena Birmingham.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Shopping District - 0.1 km / 0.1 mi
Victoria Square - 0.3 km / 0.2 mi
Birmingham Cathedral - 0.3 km / 0.2 mi
Birmingham Town Hall - 0.3 km / 0.2 mi
High Street - 0.3 km / 0.2 mi
Birmingham Christmas Market - 0.3 km / 0.2 mi
Bullring & Grand Central - 0.4 km / 0.2 mi
Birmingham Museum and Art Gallery - 0.4 km / 0.3 mi
Chamberlain Square - 0.4 km / 0.3 mi
The Alexandra Theatre - 0.5 km / 0.3 mi
Hurst Street - 0.5 km / 0.3 mi
The Mailbox - 0.5 km / 0.3 mi
St Martins in the Bull Ring - 0.6 km / 0.3 mi
ODEON - 0.6 km / 0.3 mi
Centenary Square - 0.6 km / 0.4 mi

The nearest airports are:
Birmingham Airport (BHX) - 25 km / 15.5 mi
Coventry (CVT) - 41.2 km / 25.6 mi

The preferred airport for Macdonald Burlington Hotel is Birmingham Airport (BHX).

Facilities


Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services.

Business Facilities


Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 15 meeting rooms.

Dining


Satisfy your appetite for lunch or dinner at Scottish Steak House, a restaurant which specializes in local cuisine, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.

Rooms


Make yourself at home in one of the 112 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Macdonald Burlington Hotel

Bar, Cafe and Lounge Macdonald Burlington Hotel
Bar, Cafe and Lounge
Functional Hall Macdonald Burlington Hotel
Functional Hall
Common Space Macdonald Burlington Hotel
Common Space
Lobby Macdonald Burlington Hotel
Lobby
Exterior Macdonald Burlington Hotel
Exterior

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Food and Drinks

  • Breakfast
  • Snack bar

Accessibilty

  • Braille or raised signage
  • Accessibility equipment

Business Facilities

  • Business facilities
  • Conference center

Connectivity

  • Free WiFi

General

  • Banquet

Accommodation Policy & General Information in Macdonald Burlington Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

Pets

Service Animals Allowed

Additional Policy

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, Green Tourism Program, Contactless check-in is available, Essential workers only - NO
  • Fee for full breakfast: approximately GBP 24 per person
  • Nearby parking fee: GBP 9.50 per day (328 ft away)
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Macdonald Burlington Hotel
112
Number of floors in Macdonald Burlington Hotel
5
Another facilities in Macdonald Burlington Hotel
Laundry service, Newspaper in lobby, Wedding service, Luggage storage, 24-hour Receptionist

Frequently asked questions about Macdonald Burlington Hotel

What are available facilities at Macdonald Burlington Hotel?
There are top facilites at Macdonald Burlington Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Macdonald Burlington Hotel?
The standard check-in time at Macdonald Burlington Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Macdonald Burlington Hotel provide breakfast?
Yes, Macdonald Burlington Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Macdonald Burlington Hotel?
Macdonald Burlington Hotel has a 4.0-star rating.
How many floors does Macdonald Burlington Hotel have?
Macdonald Burlington Hotel has 5.
See All

Macdonald Burlington Hotel reviews and ratings

8.0
Very Good
From 1,001 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.6

Sort by
Most Relevant
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Traveller Reviews Macdonald Burlington Hotel

Number of reviews per page
20
40
Top reviews
Lisa
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent location, lovely reception staff. Very clean and comfortable.
Emma
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

There was alot of outside noise when we were trying to sleep ,
Paula
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great stay thank you
Anthony
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room was spacious, comfortable and very clean
Louise
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice room although heating wasnt very good and the shower took ages to get warm
DAVID
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great stay
Claudette
icon-Business
Business
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Perfect location, pleasant staff and clean room.
John
icon-Business
Business
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was clean staff were polite but noise issues ruined it. Loud construction work outside my window till 11:45pm and re started 5:30am
Scott
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The hotel and room were incredibly clean, the day staff were very helpful and friendly. The room was spacious and well equipped. The hotel is deceptively large and sprawls wide across a small number of floors, so there can be a bit of a walk, with a number of rooms a fair distance from the lifts, with stairs in between. I found the day staff a lot friendlier and assisting than the night staff!
Read More
Sonia
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Friend staff, good sized room, excellent shower.
Audrey
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Comfortable bed and the staff were so lovely, very friendly and quick to respond. The shower itself was excellent. However, the bathroom sink was blocked and very slow to drain. Although staff attended promptly, the problem returned during the stay. There was also some noise from the corridor, particularly late in the evening. The hotel feels a little tired in places- reception carpet, corridors carpets and sofas in reception could do with updating. Some basic amenities were missing, such as hand lotion and a full-length mirror. Good location and helpful staff, but maintenance and overall condition affected the experience. I would consider returning in the future if the reception and communal areas were refreshed.
Read More
Sophie
icon-Business
Business
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Staff were overwhelmed because of the influx of new guests stuck in BHam but this could have been prepared for and only having two members of staff and hence cancelling any food for guests was a stupid situation. Room was tired and drafty
Karen
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Nice spacious room with comfy bed. Staff extremely polite and helpful. Breakfast was excellence with good choice.
Cassandra
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Staff were very friendly. Room was good, just out dated. But the entire hotel, was so incredibly cold! Our room heater was locked and we couldn’t increase the heat past a certain threshold. If we were warm this place would be given a higher score
Natasha
icon-with Partner
with Partner
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Check in was slow, the room is absolutely freezing, the bathroom is too cold to shower in! The bed is uncomfortable! Wouldn’t return
Sarah
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Clean and spacious room as was upgraded to suite.staff friendly and beds very comfy.nice and quaint hotel.would defo sty again
Sara
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Breakfast was amazing and staff couldn't be more helpful. Its an old hotel so can be a bit chilly but beds were comfy and cozy
Ian
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Lovely room
Neil
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great service from the front reception Mini and the breakfast staff. Room was lovely although the bed was too soft for us. Toiletries good quality Would definitely go back due to location as well as a lovely hotel
MICHAEL
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The Burlington is unique in that it adjoins the Railway Station and also fronts New Street the main shopping street. Built by The Midland Railway and containing the original beautiful Architecture. The bedrooms are large, the breakfast excellent and the staff perfect. We organised an event here via Ella and we booked 6 bedrooms. The most convenient location in Birmingham. Absolutely recommended.
Read More
Number of reviews per page
20
40

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Exterior 4 Macdonald Burlington Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 1,001 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Macdonald Burlington Hotel

Number of reviews per page
20
40
Top reviews
Lisa
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent location, lovely reception staff. Very clean and comfortable.
Emma
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

There was alot of outside noise when we were trying to sleep ,
Paula
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great stay thank you
Anthony
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room was spacious, comfortable and very clean
Louise
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice room although heating wasnt very good and the shower took ages to get warm
DAVID
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great stay
Claudette
icon-Business
Business
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Perfect location, pleasant staff and clean room.
John
icon-Business
Business
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was clean staff were polite but noise issues ruined it. Loud construction work outside my window till 11:45pm and re started 5:30am
Scott
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The hotel and room were incredibly clean, the day staff were very helpful and friendly. The room was spacious and well equipped. The hotel is deceptively large and sprawls wide across a small number of floors, so there can be a bit of a walk, with a number of rooms a fair distance from the lifts, with stairs in between. I found the day staff a lot friendlier and assisting than the night staff!
Read More
Sonia
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Friend staff, good sized room, excellent shower.
Audrey
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Comfortable bed and the staff were so lovely, very friendly and quick to respond. The shower itself was excellent. However, the bathroom sink was blocked and very slow to drain. Although staff attended promptly, the problem returned during the stay. There was also some noise from the corridor, particularly late in the evening. The hotel feels a little tired in places- reception carpet, corridors carpets and sofas in reception could do with updating. Some basic amenities were missing, such as hand lotion and a full-length mirror. Good location and helpful staff, but maintenance and overall condition affected the experience. I would consider returning in the future if the reception and communal areas were refreshed.
Read More
Sophie
icon-Business
Business
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Staff were overwhelmed because of the influx of new guests stuck in BHam but this could have been prepared for and only having two members of staff and hence cancelling any food for guests was a stupid situation. Room was tired and drafty
Karen
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Nice spacious room with comfy bed. Staff extremely polite and helpful. Breakfast was excellence with good choice.
Cassandra
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Staff were very friendly. Room was good, just out dated. But the entire hotel, was so incredibly cold! Our room heater was locked and we couldn’t increase the heat past a certain threshold. If we were warm this place would be given a higher score
Natasha
icon-with Partner
with Partner
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Check in was slow, the room is absolutely freezing, the bathroom is too cold to shower in! The bed is uncomfortable! Wouldn’t return
Sarah
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Clean and spacious room as was upgraded to suite.staff friendly and beds very comfy.nice and quaint hotel.would defo sty again
Sara
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Breakfast was amazing and staff couldn't be more helpful. Its an old hotel so can be a bit chilly but beds were comfy and cozy
Ian
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Lovely room
Neil
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great service from the front reception Mini and the breakfast staff. Room was lovely although the bed was too soft for us. Toiletries good quality Would definitely go back due to location as well as a lovely hotel
MICHAEL
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The Burlington is unique in that it adjoins the Railway Station and also fronts New Street the main shopping street. Built by The Midland Railway and containing the original beautiful Architecture. The bedrooms are large, the breakfast excellent and the staff perfect. We organised an event here via Ella and we booked 6 bedrooms. The most convenient location in Birmingham. Absolutely recommended.
Read More
Number of reviews per page
20
40