Macdonald Burlington Hotel

Hotels
8.0
/10
Very Good
1,001 reviews

What Guests Say About Their Stay

Blane

10.0
/ 10
Our overall experience was great so nothing in particular that we'd single out.

Anton

10.0
/ 10
Lovely hotel in a lovely location. Adam and Lyndsey were so so helpful, I dont think Ive met a better reception anywhere else, this is customer service with a smile which is rare now. Rooms are big and spacious, lovely warm and cosy, just a great trip and stay all round.

Dawn

10.0
/ 10
Couldn’t fault our stay, everything was spotless the breakfast was perfect and staff were professional and friendly. Excellent stay.
In the Area
See Map
Burlington Arcade/126, Birmingham City Centre, City and Borough of Birmingham, England, B2 4JQ

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Macdonald Burlington Hotel is a good choice when you are visiting Birmingham City Centre. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Macdonald Burlington Hotel Address: Map & Location

Burlington Arcade/126, Birmingham City Centre, City and Borough of Birmingham, England, B2 4JQ
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Discover More About Macdonald Burlington Hotel

Location


Staying at Macdonald Burlington Hotel is a good choice when you are visiting Birmingham City Centre.

About Macdonald Burlington Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Macdonald Burlington Hotel exclusively for you.

Get precious and unforgettable moment during your stay at Macdonald Burlington Hotel.

All facilities in Macdonald Burlington Hotel

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Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Business Facilities

  • Meeting facilities
  • Business center
  • Conference center

Connectivity

  • Free WiFi

General

  • Banquet

Accommodation Policy & General Information in Macdonald Burlington Hotel

Important Note
  • Fee for full breakfast: approximately GBP 24 per person
  • Nearby parking fee: GBP 9.50 per day (328 ft away)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Macdonald Burlington Hotel
112
Number of floors in Macdonald Burlington Hotel
5
Another facilities in Macdonald Burlington Hotel
Laundry service, Newspaper in lobby, Tours, Wedding service, Luggage storage

Frequently asked question in Macdonald Burlington Hotel

What are available facilities at Macdonald Burlington Hotel?
There are top facilites at Macdonald Burlington Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Macdonald Burlington Hotel?
Check-in time at Macdonald Burlington Hotel is staring from From 15:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Macdonald Burlington Hotel provide breakfast?
Yes, Macdonald Burlington Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Macdonald Burlington Hotel?
Macdonald Burlington Hotel is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Macdonald Burlington Hotel have?
Macdonald Burlington Hotel has 5 floors.
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More Reviews from Other Guests in Macdonald Burlington Hotel

8.0
Very Good
From 1,001 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Macdonald Burlington Hotel

Number of reviews per page
20
40
Top reviews
Blane
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Our overall experience was great so nothing in particular that we'd single out.
Anton
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Lovely hotel in a lovely location. Adam and Lyndsey were so so helpful, I dont think Ive met a better reception anywhere else, this is customer service with a smile which is rare now. Rooms are big and spacious, lovely warm and cosy, just a great trip and stay all round.
Blane
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Didn’t avail of breakfast in the hotel
Deborah
icon-Business
Business
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The toilet did not flush properly The shower was to cold There was no milk to make a drink The room was okay staff were lovely just think attention to detail in room's are required especially when you pay over £200 to stay
paul
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Location
Dawn
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Couldn’t fault our stay, everything was spotless the breakfast was perfect and staff were professional and friendly. Excellent stay.
Andrew
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent breakfast
Lorraine
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff very welcoming and helpful
Samuel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

On arrival at the hotel, we were greeted with very polite and friendly staff. The lobby and shared spaces were very clean and tidy, and very welcome after a long day of travelling. Upon entering the room, we found there was only one set of towels for two of us, which was quickly resolved by the front desk. Our stay was quiet, comfortable and very relaxing.
Read More
Paul
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Have stayed here many times in the past due to the great location, quirkiness, design and history of the hotel. All previous stays were great. This one, not so much. Heating wasn’t working in the room and the shower dripped constantly waking us up. McDonald Hotels need to get back to the standard they had before.
Simon
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

All perfect thank you with a central location.
Helen
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Friendly, helpful staff
Warwick
icon-Leisure
Leisure
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location but a bit dated and tured
James
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Old fashioned. Room was very hot and temperature locked at 22c. Had to open windows and was opposite station so very noisy.
Brian
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great check in experience, really helpful and courteous. Spacious room, massive bed and nice shower.
Tracey
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Good size room, clean, comfy bed. Breakfast was great, plenty of choice. Staff were very friendly, particularly at reception.
Tim
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Excellent central location very close to the train station. Quiet and comfortable room. Reception staff very welcoming and helpful.
Payton
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Great location & I appreciated the soft bed.
Pete
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Wonderfully comfortable and beautiful in appearance, with simply wonderful staff!!! The Burlington is really well located, especially if you're travelling by train and arriving into New Street station, and has some of the best staff I've ever encountered in a UK hotel.
Xiang
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Right in the middle of downtown. I booked a suite, the room is spacious.
Number of reviews per page
20
40

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Others 4 Macdonald Burlington Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 1,001 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Macdonald Burlington Hotel

Number of reviews per page
20
40
Top reviews
Blane
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Our overall experience was great so nothing in particular that we'd single out.
Anton
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Lovely hotel in a lovely location. Adam and Lyndsey were so so helpful, I dont think Ive met a better reception anywhere else, this is customer service with a smile which is rare now. Rooms are big and spacious, lovely warm and cosy, just a great trip and stay all round.
Blane
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Didn’t avail of breakfast in the hotel
Deborah
icon-Business
Business
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The toilet did not flush properly The shower was to cold There was no milk to make a drink The room was okay staff were lovely just think attention to detail in room's are required especially when you pay over £200 to stay
paul
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Location
Dawn
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Couldn’t fault our stay, everything was spotless the breakfast was perfect and staff were professional and friendly. Excellent stay.
Andrew
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent breakfast
Lorraine
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff very welcoming and helpful
Samuel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

On arrival at the hotel, we were greeted with very polite and friendly staff. The lobby and shared spaces were very clean and tidy, and very welcome after a long day of travelling. Upon entering the room, we found there was only one set of towels for two of us, which was quickly resolved by the front desk. Our stay was quiet, comfortable and very relaxing.
Read More
Paul
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Have stayed here many times in the past due to the great location, quirkiness, design and history of the hotel. All previous stays were great. This one, not so much. Heating wasn’t working in the room and the shower dripped constantly waking us up. McDonald Hotels need to get back to the standard they had before.
Simon
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

All perfect thank you with a central location.
Helen
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Friendly, helpful staff
Warwick
icon-Leisure
Leisure
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location but a bit dated and tured
James
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Old fashioned. Room was very hot and temperature locked at 22c. Had to open windows and was opposite station so very noisy.
Brian
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great check in experience, really helpful and courteous. Spacious room, massive bed and nice shower.
Tracey
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Good size room, clean, comfy bed. Breakfast was great, plenty of choice. Staff were very friendly, particularly at reception.
Tim
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Excellent central location very close to the train station. Quiet and comfortable room. Reception staff very welcoming and helpful.
Payton
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Great location & I appreciated the soft bed.
Pete
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Wonderfully comfortable and beautiful in appearance, with simply wonderful staff!!! The Burlington is really well located, especially if you're travelling by train and arriving into New Street station, and has some of the best staff I've ever encountered in a UK hotel.
Xiang
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Right in the middle of downtown. I booked a suite, the room is spacious.
Number of reviews per page
20
40