Millennium Hotel London Knightsbridge

As a woman traveling alone, the location of this hotel in a safe neighborhood and near a tube station made venturing out and returning day or night comfortable.

the whole stay at hotel was grand.

Clean and central. Decor old particularly the bathroom.

Had an unexpected upgrade and was not disappointed

i don’t recommend this hotel for any one because it is poor staff and facilities

Do not stay here. This place was incredibly run down as soon as you get past the lobby. Mold. Broken fixtures. Ac didn't work. Bad smell.

Abdul at bell service was terrible. He brought our luggage to the Sloane street entrance because he did not want to take it down the steps on the other side of the hotel. Sloane street is a busy street, with lots of traffic. The taxi could not stand for too long and he refused to help unload the luggage off the trolley.

Great location. Room needs a refresh. Paint chipping on the sliding door for bathroom. Need more outlets on both nightstands. Not just desk. Staff was efficient. Room attendants friendly.

Room was a bit dated. But comfortable. Breakfast was a riot, not enough tables and food was not replenished quickly. Reception staff were friendly and helpful. Hotel was clean, and in a fantastic location.

They provided a smaller room and were not ready to fix until threatened to leave. Phone didn't work and they didn't fix after 2 requests. Light in the room and toiled was controlled by the same switch which didn't allow to use the light in the toiled at night. Multiple outlets didn't work.

good location and very clean and tidy hotel

Location great, spotlessly clean room, we were in room 1401 with a great view. The room was dated.

Expected more from this brand. Not a great room: small, bathroom with wooden sliding doors. Not ideal. Overlooked dirty glass roofing. Would not use again.

Tiny bed old room, old loud and annoying ac

Parking says £45, but is actually £60. I guess they use this for false advertisement. We paid for a room with a city view, but there was no city view. Online it says they do breakfast room service, but they do not. I ordered rose petals as an extra, but did not get them. All fake advertisement to entice people, if I’d have know the above, then I would have booked elsewhere, there are plenty of other nicer hotels for cheaper in the area. On top of this, I have still not recieved a refund for the no city view, apparently it is with head office and nothing they can do. Seem like scammers to me!

Dilapidated, small and old. This hotel is barely 1 star. Way over priced. Yes the location is good as Knightsbridge is one of the nicest areas in London. But this hotel is a dump.

Front desk not that helpful on anything-

Old, dirty and smelly

Awe full mismanagement and poor services. 1- When we arrived heard hotel is fully booked and they do not have room for us as it was booked by travel agent(Expedia). After almost one hour finally they accepted to give us another room. 2- next day asked us to repackage and move to a twin bed room which was booked by us almost 3 months ago by Expedia. 3 - 4 hours wasting our time for repacking and unpacking in new room. - given room to us actually does not have “WIFI “every they we claimed for WIFI and they send somebody as technician and this guy confirmed that that there is NO WIFI IN OUR ROOM.but no reaction - at the day 3 o talked to manager of hotel and she promised to send an engineer to solve our problem but nothing happened. - at day 4 again I talked with the same manager of hotel and she said working on our wifi problem and try his best to solve problem by day after. I told her , we booked this hotel for 6 days and even if we have internet at day 5 is useless as we will leave before 8 am of next morning to reach our flight back home Canada and asked her to return part of our hotel charge to compensate giving a hotel room without internet to us through Expedia and also wasting so much time of us and every day upsetting us which she said I ask from my director and let you know.which of course nothing happened. I expect Expedia to do something as hotel millennium and its personal pissed off our vacation in London.

Very average. The reception staff is polite but not warm or welcoming with the exception of their concierge Zoltan, who was helpful and friendly. I think if the room wasn’t dusty and had some essentials in the bathroom, it would have been ok.