千禧国际伦敦骑士桥酒店

As a woman traveling alone, the location of this hotel in a safe neighborhood and near a tube station made venturing out and returning day or night comfortable.

Room was a bit dated. But comfortable. Breakfast was a riot, not enough tables and food was not replenished quickly. Reception staff were friendly and helpful. Hotel was clean, and in a fantastic location.

The checkin was straightforward. The problem was we ordered a Twin room but ended up with a Double Room. We tried to call Front Desk but after letting it ring for about 6 minutes we gave up and tried 3 times more and no-one answered. Wet hen tried to order room service and again pressed the Room Service button again about 4 times but again no-one answered. My husband went down from the 12th floor to speak to someone. The lady on the front desk was busy and so he went to the bar and spoke to sa male staff member taff and was explained the problem. He said that we should be pressing number 6 to order room service (no where is this mentioned). He took our order and upon returning to the room he pressed number 6 but it was out of order. When the food arrived it was cold and no bottle opener. The waiter return with said item and we said that food was cold and he apologised and that was it. We mentioned all the above to the lady on Reception and she said she woudl report it to her Manager and someone would be in touch but todate no-one has. The good points about the hotel was location for Knightsbridge and the view from the room.