Ramside Hall Hotel, Golf and Spa

I heard really good things about Ramside hall but when I arrived my expectations were lowered. Upon arrival, the staff were great, couldn’t fault them. When I got to the room, the room wasn’t great, lights didn’t work, wardrobe was absolutely full of dust, coffee stains on table, carpets stained and there was also stains on the walls. I asked for the room to be checked over, which they did, when I went to the room the second time everything was still the same as before. Was very disappointed, won’t be going back again.

We had a lovely stay at the Ramside during our recent trip to Durham. The staff were friendly and welcoming and the facilities were amazing. The spa was lovely and the three restaurants to choose from were all brilliant.

Food was average, walls outside our room cracked,

We booked our stay at Ramside Hall as it’s an ideal spot to stay whilst visiting family, unfortunately we had the most awful experience, there was a wedding being held there which we was unaware of until we came out of the restaurant on our first night and was bombarded with groups of loud women and lots of children running around, we then decided to find a quieter area of the Hotel to sit in, when going back to our room and during the night when trying to sleep some or all of the group of loud woman and children were staying in rooms opposite ours, the noise and banging of doors seemed to go on for hours, the second night was even worse as it was the evening of the wedding party, more continuous noise and banging of doors which was still happening at 4am which then led me to ring reception to ask if they would tell these people to be more quiet and show some sort of respect to others, these people were still continuing to be so loud and rude the next morning at breakfast so we decided not to eat ours, we will not be returning to this hotel as it’s been such a horrendous experience we still can’t get over it, one of the managers did say he was sorry but when we checked out the girl on reception didn’t have the decency to apologise just asked us what we had planned for the day she clearly knew how upset we was. It’s not the staffs thought but they should however think very carefully where they decide to select rooms for visitors not near very loud disrespectful people.

Ramside Hall is a great place to stay, polite staff, nice rooms, open space. We will absolutely be back.

Amazing treehouses, truly! I suck at writing reviews, but they really are unmatched. Nothing like this anywhere nearby. Period. First class service!

Was really nice place n luxurious the entire time was perfect

Room was brilliant, definitely opt for the premier rooms, spa was okay. Feel like for the price of the rooms you should be give full access to the spa not just the 25m pool, sauna and steam room (which was always very full for the 1hr access you get.

We had a spa day which was fabulous and then stayed over. We chose to eat in Charcoa restaurant on the evening. I ordered mince and dumplings and my friend Salmon. The food had obviously been there for sometime. Both meals were cold as were the vegetables. We sent them back and ordered a pizza which was cooked fresh. Everything else about the stay including breakfast was very good.

Lovely hotel, quiet. Added bonus of spa and breakfast and dinner were fab.

Enjoyed our stay, room was large and comfortable. I was surprised that there were no gowns in the room given that we could use the pool and spa. Our phone TV were not working so had to go to reception to order room service. No glasses in the room.

Lovely stay, but when staying on the ground floor really noisy can hear every conversation and laughter as people come in from a night out so we didn’t sleep well. I actually forgot from last time and should have asked for a room upstairs as we needed to sleep and leave to drive out early.

Very friendly staff, quick dinner after long journey welcomed, bed comfy, spacious room, great power shower, only blip was batteries ran out in electronic door lock but replaced quickly, better to use duracels as opposed to cheaper ones!

Lovely spacious and clean bedroom. The staff were friendly - especially in the Fusion Restaurant. Lovely spa with excellent sized pool.

Stayed here for one night on business. Great rate for the night. Check in great. Room fantastic with a bit of wow factor upon entering. Very clean, comfy bed. Swimming pool fantastic. Fusion restaraunt food lovely but service not great. I was approached almost as soon as i sat down for food ordering but i hadnt seen the menu yet so i asked for 2 minutes. 15 minutes later a server came and apologised for the wait. Which at least she acknowledged i was waiting. Food came, lovely and tasty, but noone checked on me to see if everything was okay with my meal. Then when i finished my meal i waited for what felt like forever for someone to clear my plates. When someone finally came over i just asked for the bill and didnt even wait for my plates to be cleared. Just a bit of advice, when there is a solo female traveller eating on her own, she may not feel comfortable waiting around for so long. This doesnt bother me but i do know colleagues and friends who sometimes may feel vulnerable because travelling on business and just wants to eat and leave. This was not possible for me and i was left for around 45 minutes longer than needed. I did try to catch the servers eyes but they genuinely did not look in my direction at all. So felt a little overlooked. Bit of a shame.

Excellent stay food was lovely

Perfect for my Daughters 40th birthday spa treatments excellent

A nice hotel with a brilliant restaurant which is why we were there. Would visit again

Limited availability to the pool, you’re granted an hour but not when it’s busy. Which is obviously correspondant to the amount of spa usage. We were only offered a late evening slot. Nice room, a few issues, no bedding on the bed on arrival and no plug in the bath but both issues were resolved. We would stay again but probably not a Saturday and try to pre book a slot in the pool better or the spa itself

Everything was good