We booked a superior room having selected the hotel as a ‘pet friendly’ destination. However, on arrival it became clear that the hotel is (at best) pet ‘reluctantly accepted’. Pets are not allowed in any public rooms and only standard rooms are available for guests with pets. The standard room, was reasonably spacious with a large double bed and bath. However, there was no fridge in the room and only plastic tumblers provided but no glassware at all. The disappointing experience was alleviated by some wonderful staff who did their best to mitigate the problems to the best of their abilities. Since we were unable to take our breakfast in the dining room, as we were informed that unless caged our dog could not be left alone in the room, we offered breakfast in bed at no extra cost. Overall, despite the best efforts of the staff, the hotel can not reasonably be described as pet friendly and that is reflected in our overall rating.

Great facilities, great food and lovely staff. Comfy beds and spacious rooms

Great facilities, friendly staff and excellent food

Great facilities and friendly staff, rooms in the old part of hotel could use some updating

Room clean, better coffee would have been great

Clean room,very helpful staff and the fusion restaurant served us the best asian meal ever

Lovely room loved the sports bar and great staff

Hotel was excellent our meal in the restaurant was disappointing. We were seated at 7.45 ordered within 10 minutes our starter arrived within minutes. We were not served our main courses until 9.15 and this was only after we informed a member of staff that we had not been served

Lovely hotel! Gorgeous room, massive bathroom! Spa was lovely. Will definitely return.

good servie and quality of food

Facilities were brilliant, food was lovely and staff were great enjoyed our stay

Facilities were enough to keep us occupied for the long weekend

We got the basic room which was lovely, the bed was huge. However, the bathroom ceiling the paint was flaking off the ceiling quite a large spot over the bath/shower.

Noisy clientele, room dated, room service meals served in Tupperware dishes.

Excellent stay again at Ramside Hall !!

Room was very clean, staff were helpful and friendly

Lovely place

Lovely room, with views across the course. Great restaurants. Fusion is definitely our favourite. Helpful staff.

The resturant was freezing cold. There was buckets for leaking ceilings. The bedrooms were dated

Bed not particularly comfortable