AUD | EN

Get App

Explore

Support

Search Hotels

RBS Hotel, Rochester

Name: RBS Hotel, Rochester
Address: 5-7 Frindsbury Road Strood, Medway, England, ME2 4TA, 5-7 Frindsbury Road Strood, ME2 4TA, England
Rating: 7.6

Hotels

Finding rooms for you...

7.6

/10

Pleasant

195 reviews

What Guests Say About Their Stay

Pauline

10.0

/ 10

Well impressive with the room. Checking staff was helpful Thought out booking came with breakfast but didn’t see anything for this.

Rebecca

10.0

/ 10

Im a great believer you get what you pay for .... so considering the room price my expectations werent high but i was pleasantly surprised had a lovely sleep, woke refreshed, room clean as was bathroom, staff pleasant would recommend to anyone

Verified traveler

10.0

/ 10

Lovely stay - hassle free. Quiet and peaceful. Good customer service. Always ready to assist when asked.

In the Area

See Map

5-7 Frindsbury Road Strood, Medway, England, ME2 4TA

RBS Hotel, Rochester is a hotel is located at Medway.

What's around RBS Hotel, Rochester

5-7 Frindsbury Road Strood, Medway, England, ME2 4TA

Discover More Places

Discover More About RBS Hotel, Rochester

General
Near Rochester Castle

Location
With a stay at RBS Hotel, Rochester in Rochester, you'll be within a 15-minute drive of Bluewater Shopping Centre and Rochester Cathedral. This hotel is 13.9 mi (22.4 km) from Brands Hatch Circuit and 14 mi (22.5 km) from Leeds Castle.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Rochester Castle - 1.3 km / 0.8 mi
Rochester Cathedral - 1.3 km / 0.8 mi
Temple Manor - 1.4 km / 0.9 mi
Eastgate House - 1.6 km / 1 mi
The Vines Park - 1.6 km / 1 mi
Restoration House - 1.7 km / 1.1 mi
Medway Little Theatre - 2 km / 1.2 mi
Dickens' Swiss Chalet - 2.3 km / 1.4 mi
Diggerland - 2.7 km / 1.7 mi
Hollywood Bowl Rochester - 2.7 km / 1.7 mi
Upnor Castle - 2.9 km / 1.8 mi
Central Theatre - 3.1 km / 1.9 mi
Brook Theatre - 3.2 km / 2 mi
Gads Hill Place - 3.5 km / 2.2 mi
Historic Dockyard Chatham - 3.9 km / 2.4 mi

The nearest airports are:
London (SEN-Southend) - 63.8 km / 39.7 mi
London City Airport (LCY) - 51.6 km / 32.1 mi

Business Facilities
The front desk is staffed during limited hours. Limited parking is available onsite.

Dining
Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.

Rooms
Stay in one of 15 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

All facilities in RBS Hotel, Rochester

Common Space

Lobby

Bedroom

Others

In-room Bathroom

Transportation

Limited parking

Food and Drinks

Breakfast

Connectivity

Free WiFi

Public Facilities

Smoke-free area

Accommodation Policy & General Information in RBS Hotel, Rochester

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

, The front desk is open daily from 10:00 AM - 11:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed

Read All

General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - 23:00 - to 10:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at RBS Hotel, Rochester	15
Another facilities in RBS Hotel, Rochester	Limited parking, Breakfast, Free WiFi, Smoke-free area

Frequently asked questions about RBS Hotel, Rochester

What is normal check-in & check-out time at RBS Hotel, Rochester?

The standard check-in time at RBS Hotel, Rochester is starting from 14:00 - 23:00 while the latest check-out time is at Before 10:00

Does RBS Hotel, Rochester provide breakfast?

Yes, RBS Hotel, Rochester provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of RBS Hotel, Rochester?

RBS Hotel, Rochester has a 3.0-star rating.

How many rooms are available at RBS Hotel, Rochester?

RBS Hotel, Rochester has 15.

What do past guests say about RBS Hotel, Rochester?

Traveloka users who have stayed at RBS Hotel, Rochester have praised its Room Comfort, Cleanliness, Service and Facilites.

RBS Hotel, Rochester reviews and ratings

Overall Ratings & Reviews RBS Hotel, Rochester

Other sources (195)

7.6

Pleasant

From 195 reviews

Cleanliness

8.0

Room Comfort

8.2

Service and Facilites

7.6

Sort by

Most Relevant

Preferences

See All

Traveller Reviews RBS Hotel, Rochester

Number of reviews per page

Top reviews

Dwight

2.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Extremely disappointing and unacceptable treatment at RBS Hotel, Strood I am extremely disappointed by the way I was treated by Mr Basu at RBS Hotel in Strood. While attempting to check out, I was met with what I found to be an unnecessarily rude, abrupt, passive-aggressive and dismissive attitude. Instead of dealing with the situation calmly and professionally, I felt that my concerns were repeatedly ignored and that I was being treated with disrespect. When I challenged Mr Basu about his conduct and made it clear that I was unhappy with the way I was being spoken to, rather than attempting to resolve the matter, he escalated the situation and subsequently banned me from staying at the hotel. I found this response completely disproportionate. A customer should be able to raise a concern about the way they are being treated without being punished for doing so. Being banned simply after challenging what I considered to be inappropriate conduct was extremely disappointing. I also felt that the manner in which I was treated was discriminatory. I cannot understand why a straightforward checkout and complaint had to become so confrontational, and I believe the circumstances deserve proper consideration by the hotel's management. This was not simply a case of a staff member having a bad day. The way the situation was handled made me feel unwelcome, disrespected and unfairly singled out. I would strongly recommend that the management of RBS Hotel review this incident.

Pauline

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Well impressive with the room. Checking staff was helpful Thought out booking came with breakfast but didn’t see anything for this.

Dwight

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

I had a really good night here. And now I like to come and visit again.

Stephen

with Partner

8.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Used the hotel for 2 nights was clean and presentable not many car parking places around 5 Plenty of shops and eateries around and train station 5 minutes walk On busy road but couldn’t hear much noise

Thomas

Leisure

8.0

/10

Reviewed 57 week(s) ago

Expedia Group verified review

I booked this hotel for a one night stay. Then I read the reviews and wondered if I’d made a bad mistake. However, I can honestly say that we were pleasantly surprised. The hotel was quiet, clean and we were treated very well. Excellent value for money.

Rebecca

10.0

/10

Reviewed 57 week(s) ago

Hotels.com verified review

Amy

Leisure

2.0

/10

Reviewed 59 week(s) ago

Expedia Group verified review

2 men decided to burst into the room. A woman alone in the room and they burst in there shouting, screaming and aggressive, they then blocked the door that is open 24/7. Extremely unsafe and frightening experience. The emergency phone numbers to contact staff there are not used as they don’t pick up the calls. This hotel should be shut down!

Verified traveler

Business and Leisure with Friends

10.0

/10

Reviewed 65 week(s) ago

Expedia Group verified review

N/A

Verified traveler

Friends and family with Friends

10.0

/10

Reviewed 65 week(s) ago

Hotels.com verified review

Lovely stay - hassle free. Quiet and peaceful. Good customer service. Always ready to assist when asked.

Verified traveler

8.0

/10

Reviewed 97 week(s) ago

Hotels.com verified review

This was a nice hotel, clean and well equipped. The bed was large and comfortable.

Howard

8.0

/10

Reviewed 104 week(s) ago

Expedia Group verified review

Very basic room however extremely hot. Could not turn bathroom heating off.

JENNY

6.0

/10

Reviewed 109 week(s) ago

Hotels.com verified review

Cannot fault the room or facilities, which were modern and very clean. However my immediate experience was being told off for my coat dripping on the floor (it was absolutely tipping it down outside, so hardly my fault). I was then informed I had reacted badly to this and did not have to stay at the hotel!!

Manoj

Business

4.0

/10

Reviewed 109 week(s) ago

Hotels.com verified review

Please instruct your reception staff to be more polite and speak in a decent tone with customers

Ian

Leisure Family

2.0

/10

Reviewed 115 week(s) ago

Expedia Group verified review

Sink plug u.s cracked mirror in word robe dirty net curtains, smell of Asian food on entry

Peter

with Partner

6.0

/10

Reviewed 118 week(s) ago

Hotels.com verified review

Very hot. No sign of the concierge or anyone working. No attempt to clean the room.

Anthony

Business and Leisure

8.0

/10

Reviewed 121 week(s) ago

Expedia Group verified review

Nice and clean

H V

Leisure

8.0

/10

Reviewed 128 week(s) ago

Expedia Group verified review

Overall I had a pleasant overnight, restful night, bed really comfy, room and en suite clean. Room size I had was ok for one person. Good selection of tea/coffee etc plus biscuits. (no hair dryer in the room but I didn't bother go and ask for one). Next days pre packed breakfast was brought to the room, offering various continental and other breakfast type bites plus fesh fruit and a cartoon of fruit juice. Guy at reception was welcoming and gave clear instructions to my room. staff were helpful and supportive. As It's on a busy road, and if like me you like the windows open, it can be rather noisy, especially as I wear hearing aids.. plus as I didn't want to disturb others I needed to use subtext on the TV but it wouldn't work. The member of staff who brought up the breakfast basket, tried his best to get it functioning but he too had trouble, I was informed they would look into it, so other future residents don't have same problem. It's just that with traffic noise I couldn't hear the TV unless on really loud. It was convenient for me but reversing out is a bit iffy into a main road/people walking along pavement... low, plus I wear hearing aids

Moira

Business and Leisure with Partner

6.0

/10

Reviewed 128 week(s) ago

Expedia Group verified review

It was nice and clean staff man looked down on me.i wasnt posh enough i would say that its a good place to go if u need somewhere quick but take ur own coffee.tea and milk suger

Carmelita

with Partner

2.0

/10

Reviewed 137 week(s) ago

Hotels.com verified review

Bed sheets and linen was filthy. I had to ask for a new duvet as it had massive blood stains on it. I ended up replacing all the linen on the bed and which sim had stains. Room smells bad which wouldn’t air out no matter how long we had the windows open. Glasses hat lipstick stains on them. Overall it was filthy but the guy at the desk was polite & friendly

Michelle

Business

10.0

/10

Reviewed 138 week(s) ago

Hotels.com verified review

Very clean and very close to town lovely room with onsuite Everything was clean and tidy and bed was spotless . Close to down and checkin easy and friendly and very helpful. Had a parking space which was right outside the door which I wanted . Thanks

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.