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Shap Wells Hotel
Hotels
8.2
/10
Very Good
478 reviews
What Guests Say About Their Stay
Sarah
10.0
/ 10
What a lovely hotel. So much original character. Really enjoyed it here. The location was beautiful especially with all the greenery around. Breakfast was lovely, a buffet with plenty to choose from. The best thing about the hotel besides the character was the staff, the Owner/manager was very friendly, welcoming and seems very proud of the hotel. Overall it was definitely a place I would recommend others to visit. The only request I would make is that when you book a room, ask for one in the main building if you can 🙂
LUIGI
10.0
/ 10
Great service and lovely evening meal in a historic hotel that should really be a 4 star.
Linda
10.0
/ 10
The room was very clean, parking was good and service at the bar was excellent. The staff in,particular were very kind and friendly, we enjoyed our stay very much and would stay there again,thank you.
In the Area
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Shap, Cumbria, Eden District, Crosby Ravensworth, Cumbria, England, CA10 3QU
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
Available Room Types in Shap Wells Hotel
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What's around Shap Wells Hotel
Shap, Cumbria, Eden District, Crosby Ravensworth, Cumbria, England, CA10 3QU
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Discover More About Shap Wells Hotel
General
In Penrith
Location
With a stay at Shap Wells Hotel in Penrith, you'll be within a 10-minute drive of Yorkshire Dales National Park and Orton Community Park. This hotel is 16.9 mi (27.1 km) from Ullswater and 5.7 mi (9.2 km) from Shap Abbey.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Orton Community Park - 6 km / 3.7 mi
Shap Abbey - 9.2 km / 5.7 mi
Great Asby Scar - 9.6 km / 6 mi
Great Asby Scar National Nature Reserve - 9.6 km / 6 mi
Tebay Park - 9.6 km / 6 mi
Yorkshire Dales National Park - 9.6 km / 6 mi
Eden Valley - 11.1 km / 6.9 mi
Kennedys Fine Chocolates - 15.6 km / 9.7 mi
Smardale Gill National Nature Reserve - 16 km / 10 mi
Lowther Park - 16.1 km / 10 mi
Lakeland Bird of Prey Centre - 16.9 km / 10.5 mi
Riverside Public Golf Course - 18.1 km / 11.2 mi
Rutter Force - 18.8 km / 11.7 mi
Lowther Castle and Gardens - 20.4 km / 12.7 mi
OffRoad Explorers - 21.2 km / 13.1 mi
The preferred airport for Shap Wells Hotel is Durham (MME-Teesside Intl.) - 108.1 km / 67.2 mi
Facilities
Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and a picnic area.
Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Rooms
Stay in one of 100 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and electric kettles, and housekeeping is provided daily.
All facilities in Shap Wells Hotel
Bar, Cafe and Lounge
Entertainment Facility
Fitness Center
Functional Hall
Common Space
Things to Do
- Library
- Picnic area
- Garden
- Fitness center
Hotel Services
- Laundry service
- Newspaper in lobby
- 24-hour Receptionist
General
- Banquet
- Parking
Public Facilities
- Smoke-free area
- Elevator
Sports and Recreations
- Pool or Snooker
- Game room
Transportation
- Storage
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Business Facilities
- Meeting rooms
Accommodation Policy & General Information in Shap Wells Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 11:00
- Fee for full breakfast: approximately GBP 12.50 for adults and GBP 7.00 for children
- Pet fee: GBP 15 per pet, per night
- Service animals are exempt from fees
- Early check-in fee: GBP 10.00 (subject to availability)
- Late check-out fee: GBP 10.00 (subject to availability)
- Crib (infant bed) fee: GBP 10.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Service Animals Allowed
Professional property host/manager, Contactless check-out is available, No rollaway/extra beds available, Cashless transactions are available, Contactless check-in is available, Essential workers only - NO
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Shap Wells Hotel | 100 |
Another facilities in Shap Wells Hotel | Library, Picnic area, Garden, Fitness center, Laundry service |
Frequently asked questions about Shap Wells Hotel
What are available facilities at Shap Wells Hotel?
There are top facilites at Shap Wells Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Shap Wells Hotel?
The standard check-in time at Shap Wells Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Shap Wells Hotel provide breakfast?
Yes, Shap Wells Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Shap Wells Hotel?
Shap Wells Hotel has a 3.0-star rating.
How many rooms are available at Shap Wells Hotel?
Shap Wells Hotel has 100.
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Shap Wells Hotel reviews and ratings
Overall Ratings & Reviews Shap Wells Hotel
Other sources (478)
8.2
Very Good
From 478 reviews
Cleanliness
8.2
Room Comfort
7.8
Location
7.2
Service and Facilites
8.4
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Traveller Reviews Shap Wells Hotel
Number of reviews per page
20
40
Top reviews
Kenneth
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Good basic cooked and continental breakfast selection
Sarah
with Partner
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
What a lovely hotel. So much original character. Really enjoyed it here. The location was beautiful especially with all the greenery around. Breakfast was lovely, a buffet with plenty to choose from. The best thing about the hotel besides the character was the staff, the Owner/manager was very friendly, welcoming and seems very proud of the hotel. Overall it was definitely a place I would recommend others to visit. The only request I would make is that when you book a room, ask for one in the main building if you can 🙂
Read More
Aiden
8.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Good service
LUIGI
with Partner
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Great service and lovely evening meal in a historic hotel that should really be a 4 star.
Robert
Business
4.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Arrived after 10pm and found an envelope on the reception with my name and room 35 written on it. (Not quite the 24hr desk)
Went to room 35 and tried the key - to spot the tag said room 36. Tried that and access... Just glad no-one was in room 35, that would have been very awkward.
The room felt dated, and quite cold. I like a cold bedroom, so didnt think this would be an issue - how wrong could I be. Woke up a few times shivering.
Didnt really want to get up next morning due to the cold!
Went to breakfast, really short staffed. After 10 minutes, I had 3 slices of toast and no-one had even noticed I was sat there. The other 2 tables that were occupied sent their food back as it was cold. I went to the main desk and found the manager. He came and proceeded to deal with other tables!
When he took my order, it was either cold, cremated or both. Oh, and missing the fried bread.
Apparently the evening meals are lovely - but I wont be rushing back to find out.
On a plus, the rooms were quiet, erm - thats about the most positive I can find. I guess it makes you realise how good other places can be.
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Stuart
with Partner
10.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Friendly staff
Robin
Friends and Family Family
10.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Could not have been better, hotel obviously now going place's
Mark
Business
8.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
Although the room looked a little dated (it is an old building) the staff were very pleasant and food was excellent.
Drinks were a little on the expensive side, even for a hotel
john
8.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Stayed 1 night. Staff very pleasant. Area beautiful and did briefly see one of the famous red squirrels. Seems to cater mainly for coach trips but they were well organised with this and it wasn't that impactful on us. Main eating area felt like a canteen. Room was reasonably comfortable
Tom
with Partner
8.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
We had a nice break at the Shap wells hotel food was very good, unfortunately on the Saturday night they were hosting a young farmers do and at 3amwe were woken by loud music, people shouting, banging and knocking of doors this was happening in the corridor outside our room this went on till 4 30am,.This was completely out of the control of the hotelwho were very apologising, so just makesure you dont go when there's a large do going on .
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Kate
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Lovely quaint hotel.
Linda
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
The room was very clean, parking was good and service at the bar was excellent. The staff in,particular were very kind and friendly, we enjoyed our stay very much and would stay there again,thank you.
Daniel
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Old fashioned, isolated and wonderful
Gregory
Business
8.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
Lovely location.
Staff extremely helpful
Mrs Olivia
Friends and Family Family
2.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
All in all, we would not recommend!
They didn’t seem to know we were arriving with a baby and a dog, despite several messages from me. They showed us to a room far too small and through the dining room so we wouldn’t be able to get our dog to it. We were given a new larger room which smelt strange and we had to call to ask for towels. No cot was provided, although we were offered one later on. We were told there was no food on the menu available as it had been pre-booked by the coach guests and we should have pre-booked, despite an email saying we didn’t need to - we were told to go to the local pub, which was also full. The supper that we did eventually get was simple but mainly good and breakfast was basic canteen food - alright but very greasy and tasteless.
Neither the food nor the hotel were worth the money and we will definitely not be returning.
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Joan
Leisure
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
An excellent facility. A true surprise!
Alec
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Friendly staff, classic oldy worldy feel to the hotel
Alan
with Partner
10.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
A really friendly hotel
Kamal
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Everything
gerald
Friends and Family with Friends
10.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
Easy check in from friendly helpful man on reception. Twin room was clean and a fair size .Beds were comfortable. An abundance of tea and coffee was available.
Number of reviews per page
20
40
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