The Milestone Hotel

Hotels
9.6
/10
Exceptional
458 reviews

What Guests Say About Their Stay

Mitchel

10.0
/ 10
Loved our time at Milestone. Excellent staff and rooms. We brought our 20-month old girl and felt right at home. Food and tea were great. Would highly recommend to anyone visiting London wanting to stay in an excellent location.

john

10.0
/ 10
Amazing. This is a traditional hotel with immaculate, old skool service and attention to detail. The staff are courteous and polite and do everything to make you feel at home - if only it was! Great location right opposite the park and conveniently situated for transportation. 10 stars!

Marion

10.0
/ 10
We absolutely love The Milestone and wouldn’t stay anywhere else in London. Every visit feels like coming home. The staff are genuinely lovely—warm, attentive, and always going above and beyond to make your stay special. The atmosphere is elegant yet welcoming, and there’s a real sense of comfort the moment you walk through the door. It truly is a home from home, and I can’t recommend it highly enough
In the Area
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1 Kensington Court, Kensington, Central London, London, England, W8 5DL

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
note: hotel was previously named The Milestone Residences Staying at The Milestone Hotel is a good choice when you are visiting Kensington. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Milestone Hotel

1 Kensington Court, Kensington, Central London, London, England, W8 5DL
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Discover More About The Milestone Hotel

note: hotel was previously named The Milestone Residences

Location


Staying at The Milestone Hotel is a good choice when you are visiting Kensington.

About The Milestone Hotel

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Milestone Hotel exclusively for you.

The Milestone Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Milestone Hotel.

All facilities in The Milestone Hotel

Others The Milestone Hotel
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Things to Do

  • Romantic proposal packages
  • Indoor pool
  • Spa

Food and Drinks

  • Bar
  • Breakfast

General

  • Banquet
  • Fireplace in lobby

Business Facilities

  • Meeting rooms
  • Business center

Kids and Pets

  • Babysitting with surcharge

Transportation

  • Valet parking (surcharge)

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Milestone Hotel

Important Note
  • Fee for English breakfast: approximately GBP 50 for adults and GBP 39 for children
  • Fee for in-room wireless internet: GBP 0 per stay (rates may vary)
  • Valet parking fee: GBP 65 per night
  • Pet deposit: GBP 500.00 per stay
  • Pet fee: GBP 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Milestone Hotel
62
Number of floors in The Milestone Hotel
6
Another facilities in The Milestone Hotel
Laundry service, Newspaper in lobby, Tours, Wedding service, Luggage storage

Frequently asked questions about The Milestone Hotel

What are available facilities at The Milestone Hotel?
There are top facilites at The Milestone Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Milestone Hotel?
The standard check-in time at The Milestone Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Milestone Hotel provide breakfast?
Yes, The Milestone Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Milestone Hotel?
The Milestone Hotel has a 5.0-star rating.
How many floors does The Milestone Hotel have?
The Milestone Hotel has 6.
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The Milestone Hotel reviews and ratings

9.6
Exceptional
From 458 reviews
Cleanliness

9.8

Room Comfort

9.4

Location

9.2

Service and Facilites

9.8

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Traveller Reviews The Milestone Hotel

Number of reviews per page
20
40
Top reviews
Loren
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely room, great bar, friendly and accommodating staff. Loved it!
Mitchel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved our time at Milestone. Excellent staff and rooms. We brought our 20-month old girl and felt right at home. Food and tea were great. Would highly recommend to anyone visiting London wanting to stay in an excellent location.
john
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Amazing. This is a traditional hotel with immaculate, old skool service and attention to detail. The staff are courteous and polite and do everything to make you feel at home - if only it was! Great location right opposite the park and conveniently situated for transportation. 10 stars!
Marion
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We absolutely love The Milestone and wouldn’t stay anywhere else in London. Every visit feels like coming home. The staff are genuinely lovely—warm, attentive, and always going above and beyond to make your stay special. The atmosphere is elegant yet welcoming, and there’s a real sense of comfort the moment you walk through the door. It truly is a home from home, and I can’t recommend it highly enough
Read More
Mary
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff are very friendly and helpful and breakfast Was great 😊
Lord Timothy
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Gorgeous room (we’d been given a complimentary upgrade). Very polite staff, wonderful hotel. Breakfast was lovely, but I’m glad we had a hotels.com discount as I don’t think it is worth the full price. Love all the artwork around the hotel, and the fact this is the largest single private collection of Sem’s work.
Curtis
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We had a wonderful stay at the Milestone. Our family was traveling with our baby and the staff was incredibly accommodating, providing a crib and excellent service. The staff at the hotel was second to none and catered to our every need. Between the service, the classic London charm, and wonderful accommodations we were impressed by every part of our stay at the Milestone. Five stars. Highly recommend.
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Cosmin Alexandru
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Perfect!
Verified traveler
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Wonderful staff and service. Beds are very firm. Great breakfast and decent gym. Very nice spa amenities. Good location.
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The stay at the Milestone Hotel was absolutely phenomenal. The most impressive thing about the hotel was that the staff. From Tim as the doorman, and Jorge and Stephen as the Concierge staff, we were well taken care of and they truly represented Milestone's 5 star status. The room was also outstanding with a lot of character. We stayed in the Matisse suite with authentic Matisse artwork. Wow! When we return to London, we will stay at the Milestone...a truly top notch hotel.
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Fernando
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Service was exceptional and location is excellent. My only negative is that the size of the bed in the queen rooms is too small...
Graeme
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Wonderful hotel, I will be back
Christopher
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

It really does not get any better!
lilia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Stuff is absolutely amazing, helpful and amicable Location of the hotel is superb We love this hotel The rooms are super cute, the restaurant and the tea room are perfectly decorated. We are coming back for sure.
Amanda
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Nothing to not like about this hotel. Very classy, clean and beautiful. Great service too from the door till you check out. Really enjoyed staying there
Adam
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Beautiful hotel full of history. Great views of Kensington Park and stones throw from Kensington High St. Staff are highly trained and service very good. Doorman is exceptional and friendly. Recomended and deserving of its reputation
Greg
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

My stay here was wonderful. The staff is attentive and gracious, seeing to a guest’s every need. I was delighted to see when I returned to my room in the evening each day that it was all prepared for a relaxing evening (light music playing, slippers laid out, a lit candle by the bath, etc). The rooms are spacious and well-appointed. If you cannot find something, the front desk has it and is eager to help. The location is easily accessible by public transportation and, of course, is across from Kensington garden, a wonderful green space to walk around.
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robert
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Overall probably the best Hotel experience in London over 30 years of visiting regularly on business. This small British hotel is top notch. Literally right across the street from Kensington Palace and Hyde Park. Friendly staff, convenient shops and restaurants surround. The room was modernized with walk in closet and heated bathroom floors. Very spacious for London. Great onsite restaurant. Just great overall. It is a 5 star experience in every way!
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Iain
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Huge character. Great staff. Stables Bar is superb.
Richard
6.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

My wife and I didn't enjoy our stay at the Milestone. While the staff was friendly and attentive, we found the room really very, very small - there wasn't really much space to put luggage racks out in the narrow gaps between the edges of the queen bed and the walls of the room. The decor was definitively old-school and fusty. I didn't much like the bathroom either, which - while actually pretty spacious - included one of those old-style showers that wasn't even enclosed, leaving water spraying around the bathroom. Now, some of this is my fault, in that the place was recommended to me by a friend. But I think that friend had gotten upgrades (whether he paid or got them for free I don't know) so his experience was far superior to mine. I paid something like $700/night, and I could have had a much more comfortable experience in a nearby place at half that price. Maybe all their customers are "money is no object" kind of people, I don't know. It pains me to say it owing to how friendly the staff was, but I will not be back.
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Number of reviews per page
20
40

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Others 4 The Milestone Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 458 reviews
Cleanliness

9.8

Room Comfort

9.4

Location

9.2

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews The Milestone Hotel

Number of reviews per page
20
40
Top reviews
Loren
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely room, great bar, friendly and accommodating staff. Loved it!
Mitchel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved our time at Milestone. Excellent staff and rooms. We brought our 20-month old girl and felt right at home. Food and tea were great. Would highly recommend to anyone visiting London wanting to stay in an excellent location.
john
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Amazing. This is a traditional hotel with immaculate, old skool service and attention to detail. The staff are courteous and polite and do everything to make you feel at home - if only it was! Great location right opposite the park and conveniently situated for transportation. 10 stars!
Marion
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We absolutely love The Milestone and wouldn’t stay anywhere else in London. Every visit feels like coming home. The staff are genuinely lovely—warm, attentive, and always going above and beyond to make your stay special. The atmosphere is elegant yet welcoming, and there’s a real sense of comfort the moment you walk through the door. It truly is a home from home, and I can’t recommend it highly enough
Read More
Mary
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff are very friendly and helpful and breakfast Was great 😊
Lord Timothy
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Gorgeous room (we’d been given a complimentary upgrade). Very polite staff, wonderful hotel. Breakfast was lovely, but I’m glad we had a hotels.com discount as I don’t think it is worth the full price. Love all the artwork around the hotel, and the fact this is the largest single private collection of Sem’s work.
Curtis
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We had a wonderful stay at the Milestone. Our family was traveling with our baby and the staff was incredibly accommodating, providing a crib and excellent service. The staff at the hotel was second to none and catered to our every need. Between the service, the classic London charm, and wonderful accommodations we were impressed by every part of our stay at the Milestone. Five stars. Highly recommend.
Read More
Cosmin Alexandru
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Perfect!
Verified traveler
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Wonderful staff and service. Beds are very firm. Great breakfast and decent gym. Very nice spa amenities. Good location.
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The stay at the Milestone Hotel was absolutely phenomenal. The most impressive thing about the hotel was that the staff. From Tim as the doorman, and Jorge and Stephen as the Concierge staff, we were well taken care of and they truly represented Milestone's 5 star status. The room was also outstanding with a lot of character. We stayed in the Matisse suite with authentic Matisse artwork. Wow! When we return to London, we will stay at the Milestone...a truly top notch hotel.
Read More
Fernando
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Service was exceptional and location is excellent. My only negative is that the size of the bed in the queen rooms is too small...
Graeme
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Wonderful hotel, I will be back
Christopher
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

It really does not get any better!
lilia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Stuff is absolutely amazing, helpful and amicable Location of the hotel is superb We love this hotel The rooms are super cute, the restaurant and the tea room are perfectly decorated. We are coming back for sure.
Amanda
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Nothing to not like about this hotel. Very classy, clean and beautiful. Great service too from the door till you check out. Really enjoyed staying there
Adam
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Beautiful hotel full of history. Great views of Kensington Park and stones throw from Kensington High St. Staff are highly trained and service very good. Doorman is exceptional and friendly. Recomended and deserving of its reputation
Greg
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

My stay here was wonderful. The staff is attentive and gracious, seeing to a guest’s every need. I was delighted to see when I returned to my room in the evening each day that it was all prepared for a relaxing evening (light music playing, slippers laid out, a lit candle by the bath, etc). The rooms are spacious and well-appointed. If you cannot find something, the front desk has it and is eager to help. The location is easily accessible by public transportation and, of course, is across from Kensington garden, a wonderful green space to walk around.
Read More
robert
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Overall probably the best Hotel experience in London over 30 years of visiting regularly on business. This small British hotel is top notch. Literally right across the street from Kensington Palace and Hyde Park. Friendly staff, convenient shops and restaurants surround. The room was modernized with walk in closet and heated bathroom floors. Very spacious for London. Great onsite restaurant. Just great overall. It is a 5 star experience in every way!
Read More
Iain
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Huge character. Great staff. Stables Bar is superb.
Richard
6.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

My wife and I didn't enjoy our stay at the Milestone. While the staff was friendly and attentive, we found the room really very, very small - there wasn't really much space to put luggage racks out in the narrow gaps between the edges of the queen bed and the walls of the room. The decor was definitively old-school and fusty. I didn't much like the bathroom either, which - while actually pretty spacious - included one of those old-style showers that wasn't even enclosed, leaving water spraying around the bathroom. Now, some of this is my fault, in that the place was recommended to me by a friend. But I think that friend had gotten upgrades (whether he paid or got them for free I don't know) so his experience was far superior to mine. I paid something like $700/night, and I could have had a much more comfortable experience in a nearby place at half that price. Maybe all their customers are "money is no object" kind of people, I don't know. It pains me to say it owing to how friendly the staff was, but I will not be back.
Read More
Number of reviews per page
20
40